Total 10 job vacancies in Harlow, Mildenhall or Cambridge, E14 4PU

My client are a small, family-run business dedicated to providing top-notch heating maintenance services to domestic properties in Cambridge. Our team prides itself on delivering exceptional customer service and maintaining a friendly, supportive work environment.
Job Description:
We are looking for a skilled and reliable Heating Engineer to join our team. The successful candidate will be responsible for the maintenance, repair, and installation of heating systems in residential properties. This role requires a strong understanding of heating systems, excellent problem-solving skills, and a commitment to customer satisfaction.
Key Responsibilities:

• Perform routine maintenance and repairs on domestic heating systems.
• Install new heating systems and components.
• Diagnose and troubleshoot issues with heating systems.
• Provide excellent customer service and maintain positive client relationships.
• Ensure all work is completed to the highest standards and in compliance with safety regulations.

Requirements:

• Proven experience as a Heating Engineer.
• Relevant qualifications and certifications (e.g., Gas Safe registered).
• Strong technical knowledge of heating systems.
• Excellent problem-solving skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver's license.

What They Offer:

• Competitive salary based on experience.
• Friendly and supportive work environment.
• Opportunities for professional development and training.

What you need to do now


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Dependency and Recovery Practitioner (in Partnership with Essex Probation)

£24,250 plus a £3000 market supplement (subject to review) with the opportunity to access yearly salary increments subject to appraisal.

Fixed Term Contract until 31/03/2026

Based in Harlow.

Partnering with Essex Probation, we are now seeking a Dependency and Recovery Worker in Harlow to join our passionate Futures Together team.

The Role
Other organisations may call this role Recovery Worker or Substance Misuse, Alcohol Recovery Worker, Criminal Justice Worker or Recovery Practitioner. As a Dependency and Recovery Worker, you will provide psychosocial support people open to Essex Probation who are facing multiple and complex needs and want to access treatment and support. You will liaise closely with Probation Practitioners to identify who would benefit from support and offer interventions within the Probation office in your quadrant. You will contribute to assessments for Alcohol Treatment Requirement (ATR), Drug Rehabilitation Requirement (DRR) and Mental Health Treatment Requirements (MHRT) in court, engaging with clients through 1-1s and interventions to comply with the order.

Additionally, you will:

Liaise with Prisons to ensure a smooth transition into community treatment services for the clients.
Support Essex Probation to upskill their staff around substance and alcohol use.
Support people in recovery through relapse prevention and care planning.
Build effective working partnerships with other agencies.
Your Rewards

Starting Salary of £24,250 with a £3000 market supplement (subject to review) and the opportunity to access yearly salary increments subject to appraisal with potential salary increase up to £31,000 (over 5 years)
Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
The Service
Our Futures Together Service has approximately 30 staff based across South, North, Mid and West Essex, with Team Managers across each site and a Service Manager. This role is based primarily at Harlow Probation with nearby amenities and access by bus, car and train. Day to day, you will work alongside Essex Probation Practitioners and various teams within Phoenix Futures including Futures Together, Essex Alcohol Recovery Community and the Health and Justice Team. This is an exciting new role, secured through additional funding following successful contracts supporting adults within the criminal justice system with multiple and complex needs.

Phoenix Futures have a large number of services in Essex, with opportunities for recognition and progression. We host yearly staff picnics, roadshow events, wellbeing days and more.

About You
To join us as a Dependency and Recovery Worker, you will need:

Relevant experience of working in the field of problematic substance and alcohol use with a strong background in substance and alcohol interventions and treatment.
Evidence of effective partnership working and the ability to network for the benefit of the client and service.
Evidence of managing a busy caseload and excellent organisational skills.
To be proficient in the use of Microsoft Outlook and Word and be familiar with relevant database management systems.
Excellent communication skills, both written and verbal
The flexibility and ability to travel throughout the County of Essex.
Experience of working within the criminal justice setting (desirable)
Experience of creating person-centred care plans and/or timetables based on identified needs (desirable)
About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist.

We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

We consider all applications, however please note that this position is subject to both DBS and Ministry of Justice vetting so you will be required to disclose any previous offences.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk) A welcome subsidy of £1000 is available to all Band 5 and Band 6 Nurses, Midwives, ODPs and Radiographers and Band 5 Orthoptists taking up substantive employment with the Trust. This vacancy will close at midnight on 1 December 2024 Interviews are due to be held in the week commencing 15 December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk) A welcome subsidy of £1000 is available to all Band 5 and Band 6 Nurses, Midwives, ODPs and Radiographers and Band 5 Orthoptists taking up substantive employment with the Trust. This vacancy will close at midnight on 24 November 2024 Interviews are due to be held on 6 December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

As the Emergency Preparedness Manager, you will be expected to: Strategically develop, manage and provide an expert and high-quality specialist Emergency Preparedness, Resilience and Response and business continuity advice function for the Regional Centre. Lead in the development of guidance for UKHSA health Emergency Preparedness, Resilience and Response strategies for the Regional Centre and to contribute nationally as appropriate, in compliance with UKHSAs status as a Category 1 responder under the Civil Contingencies Act. Where appropriate lead and manage the Emergency Preparedness Administrator(s) in the team. Ensure the Region's resilience by providing strategic direction in the development and coordination of the organisations emergency preparedness and planning arrangements. Ensure the Regional Centre business continuity plans are in place and tested regularly. Actively contribute to and sustain the formulation of regional policies and strategies, contingency guidance and plans, through liaison with the emergency services, the military, Other Government Departments (OGDs), Local Authorities (LA's), other responsible agencies e.g. public utilities, voluntary agencies, industry and commercial organisations. Manage the development and maintenance of all emergency plans, working with colleagues to ensure that there is a consistent and coordinated system of response. Ensure and strategically develop as necessary risk specific plans for the Region e.g. nuclear power station, Control of major accident hazards sites and others as listed in regional and local risk assessments. Ensure and manage robust response facilities and resilient secure communications in the Region which requires active participation in managing the response to incidents and emergencies. Ensure that plans and response systems are tested and exercised and to contribute and when appropriate design such exercises. Assess the strategic importance and ensure UKHSA involvement in regional and local multi-agency exercises. Liaise with Local Resilience Fora to ensure that UKHSA involvement in regional and local multi-agency exercises can be met within existing capacity. Ensure all emergency preparedness activities in their area of responsibility are audited in a way consistent with UKHSAs status as a Category 1 responder with respect to the CCA. Co-ordinate and lead when appropriate, internal response support arrangements during major incidents and business continuity disruptions particularly at a local level. Support the Region in its contribution to the Local Resilience Fora and Local Health Resilience Partnerships and to represent UKHSA at these fora which may require taking forward of specific areas of work and participation in sub-groups as necessary, taking part in local risk assessment discussions. Maintain an upward briefing and co-ordination system, ensuring the provision of strategic, tactical and operational support to a UKHSA response at which the Region is involved. Lead, co-ordinate and design as necessary the training of staff emergency preparedness and business continuity. Lead the local/regional review of major incidents and UKHSA involvement in exercises. Assist in design, development and co-ordination of constructive debriefs for major incidents, dissemination of lessons identified and recommendations for future best practice. Participation in the relevant on-call rota, where required Contribute to the preparedness for and response to major incidents and emergencies, as defined in the UKHSA Concept of Operations, as required. Expected to provide mutual aid support to other Emergency Preparedness Managers within the region and under exceptional circumstances, in other regions. Work with other Emergency Preparedness Managers, Emergency Preparedness Officers and Senior Emergency Preparedness Managers as part of a national EPM network. For a full list of the main duties and responsibilities of the role, please refer to the attached Job Description. Selection Process Details This vacancy will be assessed using a competency-based framework which will assess your Qualifications, knowledge and experience and/or skills and capabilities outlined in the essential criteria. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the below listed 7 essential criteria which have been selected from the job description, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 1250 word Statement of Suitability This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please do not exceed 1250 words. We will not consider any words over and above this number. The application form and Statement of Suitability will be marked together. Feedback will not be provided at this stage. If you are successful at this stage, you will progress to an interview. Stage 2: Interview You will be invited to a face to face interview. In exceptional circumstances, we may be able to offer a remote interview. Knowledge, experience, skills and abilities will be tested at interview. There will be a 10 minute presentation as part of the interview. Interviews will be held week commencing 16th December 2024. Please note, these dates are subject to change. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as office based at our offices in Harlow, Mildenhall or Cambridge. There will be a 24/7 'on call' requirement for this position. Please note hybrid working is not available for this role. Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

e-Rostering Specialist Band 5 – e-Rostering Support Team

***Previous applicants need not apply***

Barts Health NHS Trust was established on 1 April 2012, consists of five local hospital sites: Mile End Hospital, The Royal London Hospital, Newham University Hospital, St Bartholomew's Hospital and Whipps Cross University Hospital. It is one of Britain’s leading healthcare providers and one of the largest trusts in the NHS delivering high quality clinical care to a population of 2.5 million people in east London and further afield.

We are looking for 1 WTE e-Rostering Specialist with excellent experience of supporting an e-Rostering software system, to work as members of the e-Rostering Team.

The post holder will be required to provide support of the e-Rostering system throughout the Trust. The post holder should be available to start as soon as possible and will be expected to interact with all levels of staff.

You will be able to work on your own initiative in a fast paced and stressful environment and have excellent written and verbal communication skills. You must also be a strong team player.

Candidates applying should have been involved in developing and delivering training courses and will be required to manage the quality of delivery and knowledge transfer workshops ensuring the quality is monitored and improved where necessary. You will also be able to deliver the training sessions to groups of staff and on a one-to-one basis.

You must have an excellent working knowledge of Microsoft Word, Excel and PowerPoint and be able to use them to produce and deliver training and management information.

Some experience of configuring a database system, setting up records and minor maintenance tasks is essential.

You will need to have experience of dealing with difficult situations both face to face and over the telephone with positive outcomes.

An understanding and working knowledge of HealthRoster (e-Rostering System) is essential.

Prince 2 Practitioners qualification or equivalent experience is desirable as this is an excellent way of understanding working projects regulations within an NHS environment.

You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.

All candidates must be proficient to perform the duties of the post with any aids and adaptations necessary.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 3 Dec 2024

About the Role: We are seeking an experienced Recruiter to support our healthcare recruitment efforts by managing the end-to-end recruitment process for a variety of roles across our regional teams. This role is crucial in ensuring we attract and hire top talent who are aligned with our companys commitment to quality care and patient experience. You will be responsible for managing the end-to-end recruitment process, from advertising to candidate sourcing to offer management. This role involves working closely with multiple stakeholders, ensuring smooth communication and coordination across teams. The role will be heavily focused on delivering an exceptional candidate experience, from initial sourcing to onboarding. Key Responsibilities: Manage Full-Cycle Recruitment: Lead recruitment for all types of roles, including sourcing, screening, arranging interviews, and facilitating offers. Telescreening Candidates: Conduct initial phone screens to assess suitability and ensure candidates are fully aware of the role, responsibilities, and expectations. Work with Regional Teams: Collaborate with managers in different regions to understand staffing requirements and tailor recruitment efforts to meet regional needs. Stakeholder Management: Maintain regular communication with hiring managers and key stakeholders, keeping them informed on recruitment progress and candidate status. Candidate Engagement: Ensure a positive candidate experience by keeping applicants informed throughout the process, from initial application to final decision, whether successful or not. Database Management: Maintain accurate and up-to-date records of candidate progress and interactions in the recruitment database. Data Reporting & Analytics: Track recruitment metrics, provide regular reports to leadership on recruitment progress, and recommend data-driven improvements. What We're Looking For: Experience: Previous experience in recruitment, ideally within healthcare or similar industries. Communication: Excellent interpersonal and communication skills, with the ability to manage multiple stakeholders effectively. Organisational Skills: Ability to juggle multiple tasks, organise interviews, and manage candidate pipelines across multiple locations. Stakeholder Management: Proven ability to build relationships and work collaboratively with hiring managers and other internal teams. Tech-Savvy: Proficient in using recruitment tools, applicant tracking systems (ATS), and virtual meeting platforms. Adaptability: A proactive, solution-oriented approach with the ability to adapt to a fast-paced and dynamic environment. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services. Location Ashford, Norwich, or Ipswich Whats in it for you: - Annual salary of £28,000 to £30,000. Additional annual leave above statutory minimum based on service. Opportunity to join the NHS Pension Scheme Free 24/7independentcounselling service Learning and development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references. We celebrate brave ideas and brave people. careers.ic24.org.uk We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

About us:

We are a global leader in the food industry, dedicated to bringing health through food to as many people as possible. We offer a wide range of products that promote the well-being of consumers, including dairy, plant-based options, and specialised medical foods. As part of the customer care team, you will play an essential role in delivering exceptional service to our consumers, representing a well-loved brand known for quality and innovation.

Job Overview:

As a Customer Advisor, you will be the first point of contact for consumers, providing outstanding customer care and support across all communication channels. You will handle queries, product-related concerns, and consumer complaints, ensuring that all interactions are managed in a professional, empathetic, and friendly manner.

You'll be part of a multi-skilled team, collaborating closely with subject matter experts, quality, and knowledge specialists to deliver the best possible experience for our consumers.

The role requires a fluent Finnish speaker with strong English communication skills to effectively engage with both local and international teams.

Key Responsibilities:

• First Point of Contact: Provide excellent customer care by addressing consumer queries, complaints, and product-related concerns across multiple channels (phone, email, chat, etc.).
• Product Expertise: Offer knowledgeable advice on the full range of our products, including food products and foods for special medical purposes, ensuring consumers are fully informed on product use and benefits.
• Complaint Resolution: Manage consumer complaints with empathy, professionalism, and a focus on finding timely, personalised solutions to ensure customer satisfaction.
• Ownership of Customer Journeys: Take full ownership of each customer case, anticipating needs and ensuring that all queries are resolved in a thorough and efficient manner.
• Team Collaboration: Work closely with subject matter experts, quality specialists, and other team members to ensure that Danone's high standards of customer care are met.
• Adherence to Processes: Follow procedures and quality standards to ensure consistency in service delivery and to maintain the brand's reputation for excellence.
• CRM Management: Record and track all customer interactions in the CRM system (such as Salesforce), ensuring accuracy and effective case management.
• Shift Flexibility: Be flexible and available to work across different shifts to support consumer needs at various times of the day.
• Continuous Improvement: Contribute to team discussions and offer suggestions to improve customer service processes and practices.

Skills and Qualifications:

• Fluent Finnish Speaker: Must be fluent in Finnish, with strong written and verbal communication skills.
• English Proficiency: Excellent written and verbal communication skills in English to work effectively with internal teams and external resources.
• Customer Care Experience: Experience in customer service, preferably in the food industry, or a similar consumer-facing role.
• Empathy & Communication: Ability to communicate empathetically and effectively with a wide range of consumers, ensuring a positive customer experience.
• Interest in Food and Nutrition: Strong interest in food products and foods for special medical purposes, with a passion for helping consumers understand their options.
• IT & CRM Skills: Proficient in using Google Suite, Microsoft Office, and CRM tools (Salesforce experience a plus). Strong typing and computer skills are required.
• Flexible & Adaptable: Ability to work across shifts, adapt to changing workloads, and maintain a positive attitude in a dynamic environment.
• Team Player: Self-motivated, with a strong ability to collaborate effectively within a team.
• Positive & Fun: A positive, upbeat attitude with a focus on enjoying the work and contributing to a supportive, enjoyable work culture.

Why Join Us?

• Impactful Role: Your work will directly influence the experience of our consumers, contributing to the reputation of a globally trusted brand.
• Collaborative Environment: Be part of a dynamic, multi-skilled team that values empathy, collaboration, and mutual support.
• Opportunities for Growth: We offer a clear path for career progression and professional development within a global company. We value diversity, encourage flexibility, and ensure that work is not just about results - it's about having fun, too!

If you're a Finnish speaker with a passion for delivering excellent customer service and an interest in food products, we'd love to hear from you. Apply today and join a team that's dedicated to making a positive difference in the lives of our consumers.

Job Description
Are you a dedicated and compassionate professional looking to make a meaningful impact? Join Providence Personnel Recruitment Limited as a Complex Care Assistant, where you’ll provide essential care and support to individuals with complex health needs, ensuring they can live with dignity and independence.

Key Responsibilities
Personalized Care: Deliver tailored care, including personal hygiene, feeding, mobility assistance, and emotional support.
Medication Support: Administer or assist with prescribed medications following care plans.
Daily Living Assistance: Support with household tasks, meal preparation, and activities.
Monitoring: Observe and report changes in physical or mental health to healthcare professionals.
Companionship: Build trusting relationships with clients to enhance their overall well-being.
What We Offer
Competitive salary with holiday pay.
Requirements;
NVQ Level 2 or 3 in Health and Social Care is advantageous.
Excellent communication and teamwork skills.
Ability to work independently with a proactive approach.
Flexibility to work various shifts.
How to Apply
Send your CV and a brief cover letter to [hr@providencejobs.co.uk] or call [+44[0]7469267708] for more information. Start making a difference today!