Total 69 Contract job vacancies

Basic: RM 1,500 till RM2,500

• Location: Level 11 & 12, Bangunan AICB, 10, Jalan Dato Onn, Kuala Lumpur, 50480 Kuala Lumpur

• Duration: 4+2 months contract

• Working hours: normal hours 9am to 6pm (Mon to fri)

• Join date: ASAP (by September or early October)

Telemarketer role 4months + 2months contract under ASK.

Mainly to do outbound call to existing members (all bankers) for membership renewal & personal data update into system.

Perks & Benefits

• Employee equity

Responsibilities:

• Handle campaign related enquiries received from various channel i.e agency force. 
• Perform checking on the related enquiries and revert within turn-around-time
• Manage campaign rewards fulfilment processes which including reconciliation and verification.
• Assist in User Acceptance Testing (UAT) for system enabled for campaign purposes.
• Drafting communication materials and proofreading campaign materials.
• Support operational tasks as needed to ensure smooth execution of campaign and related activities.

Qualifications:

• Diploma with 1 years of relevant experiences are welcome to apply
• Fresh degree with corporate internship experiences are welcome.
• Good communications skills in both written and verbal
• Details oriented
• Able to communicate in Mandarin & Cantonese will be added advantages. 

Employer questions

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?

Perks & Benefits

• Employee equity

Position: Helpdesk 

Employment: 1 year contract (renewable) – under ASK

Salary Range: RM 2,000 – RM 2 300

Working Hours: Monday – Friday, 9am – 6pm (OT claimable)

Working Location:

PJ Office - A-07-01, Block A, Level 07, PJ8 No 23, Jalan Barat, Seksyen 8, 46050 Petaling Jaya, Selangor, Malaysia (Reachable via LRT Asia Jaya)

Requirements:

• • Open to fresh graduate or non-related work experience to apply.
  • Preferred in customer service industry or data entry experience.
  • Minimum SPM level
  • May work on weekends when needed but not necessarily fixed

Perks & Benefits

• Employee equity

JOB RESPONSIBILITIES:

• Process payroll accurately and ensure compliance
• Provide HR services and address employee inquiries
• Administer employee benefits programs
• Maintain HR systems and manage data integrity
• Support positive employee relations
• Identify and implement process improvements
• Adapt to changing business needs and industry trends
• Communicate effectively with employees and stakeholders
• Collaborate across departments for HR service delivery
•  

REQUIREMENT:

• Minimum 1-2 years of experience in Payroll and HR Operations or a similar role. 
• Fresh graduates with relevant internships or coursework will be considered.
• Proven experience in managing payroll, HR service delivery, employee benefits and others within HR Ops pillar.
• Strong customer service skills and experience handling employee inquiries.
• Experience with HR systems and data management
• Minimum Diploma or higher in Human Resources, Business Administration, or any other higher field.

ADDITIONAL DETAILS:

• Work Arrangement: Hybrid model
• Contract Type: 1-year contract with potential for renewal based on performance.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How any years' experience do you have as an Operations Executive?
• How many years of payroll experience do you have?
• Which of the following languages are you fluent in?

Perks & Benefits

• Employee equity
• Nearby public transport

提供的薪資

基本： RM 2,000 OT 可索賠

入門級：向所有人開放，擁有IT文憑或學位證書的應屆畢業生將獲得額外優勢

合約:

根據 ASK 簽訂 1 年合約（根據績效可續約）

工作地點

敦霹靂路, 50050, 吉隆坡

(鄰近占美清真寺輕軌站)

或者

附近的 I-City, 40000 Shah Alam, 雪蘭莪

工作時間

週一至週四

上午 8.45 至下午 5.45

星期五

上午 8.45 至下午 4.45

隔週六：

半天（申請加班－取決於工作量）

週日強制休息。

工作範圍

進行外撥電話，通知拖欠帳戶的客戶有關未付款項和逾期付款的情況 協助客戶做出可行的還款安排。向客戶解釋並澄清未付款問題。跟進客戶的電話。負責保存收款記錄和帳戶狀態。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置

Salary Offered

Basic: RM 2,000 OT Claimable

Entry level: Open to all, fresh graduates with IT diploma or degree certificate will be added advantage

Contract:

1 year contract under ASK (Renewable based on performance)

Working Location

Jalan Tun Perak, 50050, Kuala Lumpur

(Nearby Masjid Jamek LRT Station)

Or

Nearby I-City, 40000 Shah Alam, Selangor

Working Hour

Monday to Thursday

8.45am – 5.45pm

Friday

8.45am – 4.45pm

Alternate Saturday :

Half Day (claim as OT – depends on workload)

Sunday Compulsory Off.

Job Scope

Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment Assisting customers to make workable repayment arrangement. Explain and clarify with customers on non-payment issues. Follow up calls with customers. Responsible for keeping records of collection and status of accounts.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location

Operation Associate

1. Tracking the SLA of customer orders - follow up and ensure we meet the agreed SLA between customers, Maxis and partners providers.
2. Follow up with customers to ensure the conversion of submission to install which ultimately lead to documents collection, address verification and home fibre installation.
3. Professionally and accurately handle customers’ enquiries and requests by arranging customer’s appointment for installation, address issue follow up, and their relevant matters (if any).
4. Monitor day to day customers' address port availability to ensure service/ fibre able to delivery on time to achieve customer satisfaction.
5. Able to communicate well in providing relevant information to customer and relevant authority, English proficiency is a must.
6. Collaborate with internal team and frontliners to manage and close orders timely.
7. Good in excel and able to provide simple analysis on order performance.

Perks & Benefits

• Nearby public transport
• Casual dress code

Job Responsibilities:-

• Overseeing the recruitment and selection process, including creating job descriptions, posting job ads, screening resumes, conducting interviews, and making hiring decisions

• Developing and implementing HR policies and procedures to ensure compliance with labor laws and regulations

• Conducting employee onboarding and orientation sessions, including providing new employees with an overview of company culture, policies, and procedures

• Administering employee benefits programs

• Coordinating performance management processes, including conducting performance evaluations, providing feedback to employees, and developing performance improvement plans as needed

• Developing and implementing employee training programs to enhance job skills and knowledge

• Managing employee relations, including addressing employee concerns, conducting investigations, and resolving conflicts

Job Requirements:-

• Diploma/Degree or equivalent
• At least 2 years of recruitment experience, priority given to those with headhunting or internal recruitment experience; outstanding fresh graduates are also encouraged to apply;
• Familiar with recruitment processes and channels, with strong resume screening and interview skills;
• Possess good communication skills and team spirit, able to effectively communicate with employees at all levels;
• Strong analytical and problem-solving abilities, able to handle work pressure;
• Enthusiastic about human resources work, with good professional ethics and integrity.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code

Job Description:-

Managing all helpdesk & surveillance functions tied to Enterprise business & support extending to communications & liaison with business counterparts & Enterprise customers. Expected to manage required communication levels to internal & external stakeholders

Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts the Enterprise network’s reliability

Ensuring enterprise network growth by supporting delivery projects to gain more fixed enterprise customers and dominance by expanding network footprints

Ensuring technology development growth by supporting all fixed network projects to meet the evolving network technology and providing constructive inputs

Ensuring all network fixed enterprise complaint are managed and updated timely as per SLA

Ensuring all network detection are pro-actively notified timely as per SLA

Ensuring constant and reliable communications with Business Units to understand its needs which are unique to every customer and translate them towards the network’s outputs

Ensuring prompt and immediate response to stakeholders ie Service Managers, Account Managers & Network stakeholders

Job Requirements:-

Post Graduate Certificate/Diploma: Specialized in Electrical/Electronics/Communications

1 to 3 years in IT & Helpdesk environment

Proven experience as a helpdesk technician or other customer support role

Tech savvy with working knowledge of office automation products, databases, and remote control

Good understanding of computer systems, mobile devices, and other tech products

Ability to diagnose and resolve basic technical issues

Proficient in English

Excellent communication skills and writing skills.

Customer-oriented and cool-tempered

Perks & Benefits

• Nearby public transport
• Casual dress code

Job Requirements:-

• Take care of the customer's needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met
• Self-motivated to exceed achievable goals whilst continuously developing and improving and benefiting from an attractive sales incentive
• Clearly conveying information and ideas through a variety of media to customers in a manner that engages and helps them understand and retain the message
• Actively participate within the team to help the team achieve collective goals

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location

Job Responsibilities:-

• To drive the trade-in business by encouraging customers to trade-in their mobile devices in return for cash.
• Assist customer who traded-in their mobile devices in transferring their data from their current mobile devices to their new device, when necessary.
• To accurately catalogue the trade-in devices into the system and storing them in a secure location.
• Attend to customers’ inquiries and provide excellent customer service in meeting customer expectation.
• Resolving customers’ issues and concerns in a timely and professional manner.
• Attend and manage the trade-in sales, cash register and processing payment.
• Promoting other mobile solutions based on customer needs.
• Perform general operations and administration functions.
• To ensure the retail outlet is clean and tidy, and the product displays are always presentable.
• To assist in improving store facilities and environment to attract more customers.
• Perform other ad hoc duties as assigned to you from time to time.

Job Requirements:-

• Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 years of working experience in retail.
• Candidates with experience in mobile device sales will be an added advantage.
• Excellent communication, customer service and interpersonal skills.
• Fast learner, able to multi-task, time management, self-motivated and able to work independently with minimal supervision.
• Strong verbal and written English language.
• Good working attitude and willing to learn.
• Able to work on shifts, weekend and public holidays

Perks & Benefits

• Commission and bonus
• Casual dress code

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
• Manage / Store customers information on the company's system.
• Take care and support close customers, provide preferential programs for customers to increase sales.
• Completing the assigned KPIs as prescribed.

Perks & Benefits

• Nearby public transport
• Casual dress code

Job Responsibilities:-

• Responsible for the end-to-end installation process to ensure a smooth installation experience for customers.
• Providing consultation and troubleshooting of Customers' Premises Equipment (CPE).
• Perform triple-play services testing which included High-Speed Internet (HIS) speed test via the company's speed test webpage, perform test calls  from VOIP phone (incoming & outgoing calls and take down the recordings.
• Promoting customers on current offerings and promotions for upselling and cross-selling products.
• Build and maintain a good relationship with customers for a long-term partnership.

Job Requirements:-

• Qualification: Minimum SPM/Diploma/Degree in Telecommunication/Electrical Engineering/Computer Science (Software Engineering) or its equivalent.
• Able to speak in English and Bahasa Malaysia
• At least 2 years of working experience in the related field.
• Highly motivated and able to work to tight deadlines.
• An excellent communicator who can articulate ideas and resolve engineering issues.
• Possess own transport

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code

Job Responsibilities

▪ Process and validate all sales submissions from Enterprise front-end channels (Sales & Partner Portal) nationwide, including supporting documents, components, plans, and other order-related validations within the stipulated SLA.

▪ Ensure that all supporting documents are reviewed in accordance with established processes and policies.

▪ Escalate operational issues, including system and process problems, to ensure they are addressed and resolved within the agreed SLA.

▪ Support ad-hoc and special projects for Sales Team/ Partners' activities nationwide.

▪ Conduct periodic discussions and operational checks with the Order Processing Team nationwide to ensure strict adherence to due diligence.

▪ Perform business credit checks for new onboardings to ensure the acquisition of quality and financially viable EBU corporate customers, and to minimize or mitigate potential fraud cases. Job Requirements

▪ Minimum of 2 to 4 years of experience.

▪ Fresh graduates are welcome to apply.

▪ Diploma in Business Administration or a related field.

▪ Preferably with a background in operations.

▪ Experience in the telecommunications industry is preferred.

▪ Proficiency in Microsoft Word, Excel, Siebel, Kenan FX, and SAP.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

Job Responsibilities:-

• Conduct outbound calls to potential clients to introduce products/services and assess their needs.
• Work with sales and marketing teams to create effective outreach plans.
• Meet monthly sales goals to support company growth objectives.
• Maintain high service standards during client interactions.
• Fulfill additional tasks as assigned by management.
• Deliver persuasive presentations to showcase tailored products/solutions.
• Document customer interactions accurately and manage the sales pipeline

Job Requirements:-

• Fluent in Malay and English
• Fresh graduates & SPM leavers are encouraged to apply
• Experience in tele-marketing/sales is a strong advantage
• Immediate availability to start work
• Malaysian citizenship required
• Work from Office only

Perks & Benefits

• Commission and bonus
• Nearby public transport