Total 2 administrative clerical job vacancies in wigan wn1 2nn

Duties and Responsibilities Planning and Organisational Duties To provide a comprehensive secretarial and confidential service to the Team Leader and MSK CATS Department including management of correspondence, typing of reports, letters, etc. To carry out general reception duties, including checking in patients, answering the telephone, ordering ambulances, arranging interpreter services, legal administrative duties / invoices and dealing with routine enquiries, etc. To be responsible for the registration and referring of patient details, including data collection and inputting onto SystmOne. To be able to access and navigate eReferrals / Choose & Book and the Patient Administration System (PAS). To take delegated responsibility for the allocation of MSK CATS appointments for patients referred to the MSK CATS service. To attend relevant meetings and be responsible for the taking and producing of minutes accurately, efficiently and to distribute appropriately. To accurately and efficiently input patient data into the service-wide shared database for Squirrel Archives Storage System for MSK CATS records. To be responsible for the setting up of patient information databases alongside therapists and to ensure accurate input of data to be used in the development of the MSK CATS Service. To be able to use Microsoft Office Suite to carry out administrative duties to a high standard. To undertake any other duties that might be considered appropriate by the Clinical Services Manager. Communications and Key Working Relationships Using the spoken and written word and being sensitive to those who are vulnerable or do not have English as their first language. Assisting in the establishment of communication systems with all staff, patients and relatives to promote understanding and good will. Maintaining accurate, timely and legible records. To influence and prioritise the development of knowledge, ideas and work practice in self and others. To encourage others to seek advice and solutions to problems. Communicate in a manner that is consistent with legislation, policies and procedures. Maintaining consistency within standards of patient care. Knowledge of medical terminology systems. Responsibility for Finance To be responsible for maintaining an adequate level of stationery, stock, non-stock requisition items and uniforms for the department / staff using SBS. Promote effective utilisation of resources Responsibility for Human Resources To be actively involved in the recruitment and selection of lower grade staff. To participate in the staff appraisal scheme and fulfil appropriate dimensions as identified. To comply with the organisational and departmental policies and procedures. To maintain own professional development by keeping abreast of any new trends and developments and incorporate them as necessary into your work. To be actively involved in the collection of annual and sick leave data and statistics for the use of the MSK CATS Department. Ensure compliance with the Mandatory Training Policy in accordance with Trust Policy. Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

The main duties of the post are: To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed. To carry out general reception duties where required maintaining a neat and tidy reception environment. The maintenance of the patient booking system in the reception function to include the preparation and arrangement of appointments including inputting of referrals, ensuring all clerical work is dealt with in a timely manner. To display and ensure availability of information sources at reception with an adequate and attractive display of front desk poster and leaflet materials to include distribution and collation of all patient surveys. To book clinic and meeting room appointments at various sites, monitor use of clinics by clinicians and record those who do not attend. To deal with all internal external mail and redistribution to relevant departments. To accept deliveries and ensure these are dealt with promptly.