Planning of projects Develop programme plan for delivery of all areas of work over the year using appropriate format Project Delivery Ensure week to week delivery of programme in line with outline plans, mitigating for any issues which may cause delay wherever possible and escalating any issues outside of immediate control Establish effective communication mechanisms to ensure good uptake of all programme Use feedback to improve and finesse programmes offered Work with GP Tutors to ensure effective use of their time and that a broad range of support is available to GPs. Project Review Collect data as per the service specification to fulfil quarterly reporting requirements Keep all reporting systems up to date to ensure live reporting and checking that programmes will meet KPIs Programme Detail 1. The Sussex Mentoring Service The Sussex Mentoring Service (SMS) offers a limited number of mentoring sessions with trained mentors to multiple professionals in Sussex. Mentors are recruited, trained, and commit to a recognised standard of mentoring practice. Mentors receive a fixed payment to cover preparation, session delivery and any other expenses arising from the session. Mentors can only deliver the number of sessions per month that have been agreed by Sussex Training hub (STH). a. Mentees apply to receive mentoring by completing an online application. The programme aims to match mentees with a mentor from the same profession. If the number of mentees exceeds the number of mentor sessions available, or an appropriate mentor is not available, mentees are put on a waiting list. b. Sussex Mentoring Service delivery requires: Promotion of Sussex Mentoring Service and recruitment of mentees A data-secure system to hold mentor and mentee details. Mentee applications to be processed. Mentor and mentee introductions to be made. Monitoring of mentoring sessions for each mentor Evaluation of the SMS by each mentee Processing of mentor financial claims Organisation of mentor CPD Quarterly reporting of session activity, evaluation response and financial position to Sussex Training Hub. 2. Sussex Retention in General Practice Learning Set programme It is planned to deliver up to ten learning sets across Sussex that will be run monthly by a GP who will lead the session. GPs who lead learning sets will be paid £250.00 to cover all costs related to the session. This programme is a core aspect of activity by Sussex Training Hub in Sussex to support recruitment and retention of the primary care workforce in Sussex. a. Sussex Retention in General Practice Learning Set programme requires: Administrative support for GP Tutors up to 8 hours per month Supporting the delivery of the Retention in General Practice learning sets across Sussex. Development of an agreement to outline the reporting and financial responsibilities of each GP facilitator. Collating monitoring information for each learning set: date of session, number of attendees, Learning Set facilitator. Developing and implementing an evaluation process for the learning sets b. Financial monitoring and process: processing of claims from learning set facilitators: reminding facilitators to submit claims; processing claims for payment; monitoring expenditure of Retention in General Practice learning set budget. c. Quarterly reporting of learning set activity, evaluation, and financial position to Sussex Training Hub. 3. Support for the delivery of an annual Sussex Educator Conference The first Sussex Educator Conference was held in June 2024. Over 100 educators attended a one-day conference. A conference planning team supported the conference leads to administer the conference. Delivery of an annual Educator Conference requires: Convening regular meetings of the Educator Conference Planning Group with leads Maintaining an Action Log and Job list to track activity. Undertake administrative duties to support the organisation and delivery of the conference, including invitations, monitoring attendance, agenda, delegate pack, venue and catering booking, delivery of technical support on the day, venue set up. 4. Support of General Practitioner Assistant Programme. Work alongside Sussex Training Hub Lead for GPA programme to support the programme and financial management.

Contract Type: Permanent

Salary: Grade F SCP 17 £30,060 - SCP 22 £32,654

Hours Per Week: 36

Base Location: Tame Street Depot

Assessment Date: To be arranged

The Role

The Highway Risk Inspector will support the work of the Senior Risk Management Engineer by providing cyclic highway safety and condition inspections. This will involve ensuring that repair works are carried out in line with the council’s Highway Risk Management plan. The successful candidate may have to appear in court to defend claims against the council where necessary.

About You

Experience of using computer packages, completing tasks in compliance with strategies and timescales, supporting change and innovation of office and inspection processes and procedures and being self-motivated is essential. The post holder will need to work outdoors on your own initiative or with minimum supervision. A commitment to providing an excellent level of customer service and pride in their work is critical in this role.

The successful candidate will have excellent organisational skills, be a flexible team player and must be able to work at pace with attention to detail.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

For further information about this role please contact the recruiting manager Stuart Grocott on 0161 342 3141 or stuart.grocott@tameside.gov.uk

Reference Number: DPT406

Risk management job description and person specification

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Project QS required for National Residential Developer/Contractor based in Surrey office

I have an urgent requirement for one of my clients, a National Housebuilder, based out of their office just outside the M25 in Surrey - they're looking for a Project level QS to either run your own site as Lead QS or work as a No.2 to a Senior QS on a larger site.

You'll ideally have residential developer experience, or at least have worked on new build residential projects for a main contractor, from procurement to final account.

COINS experience is a major plus.

The role is office-based visiting sites primarily in South West London, Surrey and Sussex.

Salary £55k - £65k + package depending on experience.

To apply, or for more info, please contact Micah Evans

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Service Care Solutions is seeking a Senior Planning Officer to manage a diverse workload of planning applications, present cases to the Planning Committee, and defend decisions on appeal. You'll provide professional advice on pre-application proposals and general planning queries.

This role also involves handling larger, more complex applications, supervising junior staff, and deputizing for the team manager when needed.

Key Responsibilities:

1. Pre-Application Advice:

   • Offer guidance on development proposals, aligning with national planning policies.

2. Application Management:

   • Oversee a caseload from consultation to final recommendations, meeting quality standards and deadlines.

3. Appeals:

   • Prepare and present cases during appeals, adhering to Planning Inspectorate standards.

4. Query Response:

   • Address planning-related inquiries from the public and team members promptly.

5. Records Maintenance:

   • Keep records accurate and up-to-date per service standards.

6. Committee and Meeting Participation:

   • Provide professional advice at Planning Committee and stakeholder meetings.

7. Team Collaboration:

   • Work with other teams to ensure high-quality service delivery.

8. Supervision:

   • Mentor and supervise junior planning staff.

9. Deputizing:

   • Step in for the team manager as required.

Qualifications & Experience:

• Experience in planning
• Good understanding of national planning policies.
• Proven ability to handle complex cases and supervise staff.

If you have any questions, do not hesitate to contact Hona on 01772 208967 or email hona.bzowska@servicecare.org.uk

Financial Services Business Manager

IMMEDIATE START AND INTERVIEWS

• Salary: Upto £60k

• Hours: 8am to 6pm Monday - Friday
• Based in Redhill, Surrey
• This is a fill time Office based role

Our client based in Redhill is seeking an experienced Financial Services Manager.

Summary of duties include:

· To maximise the profitable sales of finance and insurance products · To assist in the closing of sales by providing finance products as an aid to selling To secure finance business using providers approved To ensure F & I policies are followed by all staff when using finance and insurance products To ensure that Sales Management, General Management and other front line sales staff are kept abreast of developments in the finance and insurance market Requirements: Up-to-date knowledge and relevant experience gained within the finance and insurance industry An ability to build good customer relationships and negotiate profitable transactions An ability to mentor and develop others while being regarded as a member of a team To be able to develop contacts within the F & I industry Understanding of the legal, tax and fiscal implications of Finance and Insurance

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Location: Covering Kent, East Sussex and Surrey

Salary: Up to £70,000 + car allowance and package

Contract: Full Time, Permanent

What will you be responsible for?

As a Business Development Manager, you'll be working within the Regional Construction team, supporting the identification of profitable opportunities and maintenance of deep rooted relationships with customers and consultants.

Your day to day will include:

• Presenting my client with potential clients and consultants through direct communication, through regular and consistent face to face meetings, telephone calls and emails.
• Report on Business Development activities to the management board.
• Represent my client at industry events and trade shows.
• Manage a pipeline of opportunities ensuring that all deadlines are met, and that information presented meets the company standards.
• Responsible for establishing key client and consultant drivers.

What are we looking for?

This role of Business Development Manager is great for you if:

• Established in the construction industry.
• You have Proven experience in business development activities.
• You have Exceptional relationship management and networking abilities coupled with a genuine passion for the sector.
• You have Strong communication skills in all forms.

My client will look at transferrable skills, however they will favour a Business Development Manager with experience working for a construction main contractor.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Are you a Project Quantity surveyor looking to work for a Developer based in Sussex? - Salary of £50,000 + Package

The company -

You will be working for a smaller developer who have a close-knit culture and high attention to detail. They work on projects in Sussex and London. The standard and quality of their projects are imperative to them as they pride themselves on this. They are also keen to continue creating green spaces and more environmentally friendly projects.

The role -

In this role you will be working on multiple projects at once. Consisting of up to 40-unit projects. You be involved right from pre-construction to completion of projects. It will be important for you to be self-motivated and driven, as you will be expected to be able to complete task without micro-management.

The Benefits -

This role has many benefits. Working for this developer will allow you be part of a company that is more like a family, as they are slightly smaller, they have a really strong team ethos to help each other grow and develop as everyone is invested in the success of the company. In addition to this you will be working for an employer than is as invested in your career progression as you and wants you to grow with the company.

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

An exciting has become available working as a Business Intelligence Analyst to join my client a progressive Housing Association.

This is a hybrid opportunity, minimum 1 day per week at their office based in Maidstone, Kent.

They are looking for an experienced Business Intelligence expert to join their team as a Business Partner. In this role, you will design and deliver reporting programmes aligned to business objectives, support development of a BI strategy, and provide data-driven insights to stakeholders.

Responsibilities Business Intelligence Analyst

• Lead design and implementation of reporting tools and dashboards.
• Collaborate on organisational BI strategy and governance.
• Identify root causes of data quality issues and develop solutions.
• Develop communication tolls to convey complex data insights.
• Provide expert guidance on information management systems.
• Influence evaluation and enhancement of BI processes.
• Interpret requirements and provide technical specifications for BI development.
• Perform in-depth data analysis and translate findings into actionable intelligence.

Skills & Experience

• MUST HAVE HOUSING EXPERIENCE
• Strong customer facing analyst experience
• Strong SQL analysis experience
• Extensive BI and data analytics experience.
• Knowledge of data extraction tools and techniques.
• Highly proficient in Excel, SQL and BI tools.
• Strong analytical and problem-solving skills.
• Ability to simplify complex concepts for stakeholders.
• Passion for continuous improvement.
• Strong communication and collaboration skills.

This is a great opportunity to work for a Housing Association who care about their tenants, and data and BI within the organisation.

A permanent opportunity, paying £49,000 per annum with good company benefits. Hybrid working of 1 day per week, based in their offices in Maidstone.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

An exciting has become available working as a Business Intelligence Business Analyst to join my client a progressive Housing Association.

This is a hybrid opportunity, minimum 1 day per week at their office based in Maidstone, Kent.

They are looking for an experienced Business Intelligence expert to join their team as a Business Partner. In this role, you will design and deliver reporting programmes aligned to business objectives, support development of a BI strategy, and provide data-driven insights to stakeholders.

Responsibilities BI Business Analyst

• Lead design and implementation of reporting tools and dashboards.
• Collaborate on organisational BI strategy and governance.
• Identify root causes of data quality issues and develop solutions.
• Develop communication tolls to convey complex data insights.
• Provide expert guidance on information management systems.
• Influence evaluation and enhancement of BI processes.
• Interpret requirements and provide technical specifications for BI development.
• Perform in-depth data analysis and translate findings into actionable intelligence.

Skills & Experience

• MUST HAVE HOUSING EXPERIENCE
• Strong customer facing analyst experience
• Strong SQL analysis experience
• Extensive BI and data analytics experience.
• Knowledge of data extraction tools and techniques.
• Highly proficient in Excel, SQL and BI tools.
• Strong analytical and problem-solving skills.
• Ability to simplify complex concepts for stakeholders.
• Passion for continuous improvement.
• Strong communication and collaboration skills.

This is a great opportunity to work for a Housing Association who care about their tenants, and data and BI within the organisation.

A permanent opportunity, paying £49,000 per annum with good company benefits. Hybrid working of 1 day per week, based in their offices in Maidstone.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a Project Manager? Or are you a Senior Site Agent looking to take a step up? Are you looking for a new opportunity in the with a well known, reputable contractor? If so, we have a role that could very well be of interest to you!

We are currently recruiting for a Project Manager to be based in Kent and Londin, working with this well known contractor. This contractor deals with all aspects of civil engineering - highways, water, bridges, infrastructure, environmental, frameworks and special works. Therefore, we are looking for Project Managers who have a mixed civils background.

The initial project that you will be working on is in the London area, working on a civils framework project and therefore, you must be able to work in the London area, as well as Kent in the future.

You will be responsible for:

• Being heavily involved in the pre-construction stage of projects
• Fully understanding design
• Supervising all subcontract and direct labour and technical staff
• Planning, scheduling, procuring and delivering the project effectively, often to a tight schedule
• Managing all health and safety
• Liaising with the client team and consultants
• Identify what the client wants to achieve
• Agree timescales, costs and resources needed, with the client
• Drawing up a detailed plan of how to achieve each stage of the project, as well as an overall plan
• Ensure a project team is in place and manage that team throughout the progress of the whole project
• Ensure that each stage of the project is progressing on time and on budget and identify any issues that may prevent this from happening
• Responsible for reporting regularly on the progress of the project to the client and/or to the senior managers
• Working to the contract (NEC)

Requirements:

• Degree / HND in Civil Engineering
• Excellent organisational, planning and time management skills
• Attention to detail
• Excellent communication and negotiation skills
• A good understanding of budget control
• The ability to lead a team and work well with others
• Good IT skills
• NEC Contract experience

Benefits:

Salary £55,000 - £65,000 (depending on experience) + package

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the evolving net zero ecosystem. We have deployed more than 30,000 fuel cell modules since our first commercial shipments in 2009, sending energy platforms to data centers, hospitals, manufacturing facilities, biotechnology facilities, major retail stores, financial institutions, telecom facilities, utilities, and other critical infrastructure customers around the world.

Our mission is to make clean, reliable energy affordable globally. We never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission!

We are looking for an Project Management Intern to join our team in one of today’s most exciting technologies. This role will report to our Sr. PMO Program Manager and based on-site.

Location: This position will be based in San Jose, California

Roles and Responsibilities:

• Lead a cost-reduction project within the manufacturing team
• Facilitate meetings with cross-functional teams
• Assist with action tracking and management
• Create and deliver reports to upper management

Skills and Experience:

• Working knowledge of PC business software applications (Word, Excel, PowerPoint, etc.)
• Highly motivated and a self-starter
• Strong oral and written communication skills 
• Must demonstrate a bias for action and implementation
• Proven and demonstrated teamwork skills
• You are currently pursuing a Bachelor’s degree in Project Management, Mechanical Engineering, Manufacturing Engineering, Chemical Engineering, Industrial Engineering, or any relevant Engineering discipline. And you are successfully maintaining an above average GPA, preferably 3.0 or higher.
• This internship is scheduled to begin June 2024 and end on approximately August 2024.

For more information visit: www.bloomenergy.com and view a video on What Powers Us!

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Salary Ranges:

$20.70 - $31.55

Job Title

Maintenance Technician, Multifamily

Astro Apartments (https://www.astroseattle.com/?utm_source=GMB&utm_medium=organic)

Job Description Summary

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service to our residents.

Job Description

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $21.25 - $25.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the evolving net zero ecosystem. We have deployed more than 30,000 fuel cell modules since our first commercial shipments in 2009, sending energy platforms to data centers, hospitals, manufacturing facilities, biotechnology facilities, major retail stores, financial institutions, telecom facilities, utilities, and other critical infrastructure customers around the world.

Our mission is to make clean, reliable energy affordable globally. We never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission!

We are looking for an IT - Business Intelligence Intern to join our team in one of today’s most exciting technologies. This role will report to our Manager-Business Intelligence and Analytics and based in San Jose, CA.  This is a fully on-site, in office role.

Roles and Responsibilities:

• Excellent written and verbal skills; excellent listener 
• Ability to support multiple concurrent tasks
• Desire to work in a fast-paced, dynamic environment with competing priorities 
• The ability to work across a global team
• Strong experience with leveraging spreadsheets, systems and processes to complete tasks - Eagerness to learn

Skills and Experience:

• Working knowledge of PC business software applications (Word, Excel, PowerPoint, etc.)
• Highly motivated and a self-starter
• Strong oral and written communication skills 
• Must demonstrate a bias for action and implementation
• Proven and demonstrated teamwork skills
• You are currently pursuing a Bachelor’s degree, and are successfully maintaining an above average GPA, preferably 3.0 or higher.
• This internship is scheduled to begin June 2024 and end on approximately August 2024.

For more information visit: www.bloomenergy.com and view a video on What Powers Us!

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Salary Ranges:

$20.70 - $31.55

Immediate start following a successful interview

We're hiring a Deputy Head Housekeeper to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Deputy Head Housekeeper who will be responsible for assisting the Head Housekeeper in leading and coordinating all the housekeeping areas of the hotel.

Benefits from working with the company:

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern:

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

MAIN DUTIES

People

• Assist the Executive Head Housekeeper in ensuring the housekeeping department operates within the brand guidelines, utilising SOP manuals
• Support with engaging, training, leading, and inspiring the housekeeping team
• Ensure a consistently high level of customer care is always delivered
• Ensure the hotel achieves the set target for all housekeeping related audits
• Ensure all guests requests and preferences are logged and acted upon to drive guest satisfaction
• Maintain high staff satisfaction and manage turnover effectively
• Ensure daily and monthly departmental meetings take place to ensure high quality communication is in place across the hotel
• Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business
• Conduct regular team member appraisals
• Support with the management of the absence processes and always ensure that absence is covered without interruption to the business and while ensuring the smooth operation of the department
• Ensure that all Statutory Training Records are in place, maintained and reviewed on a regular basis
• Evaluate performance of all team members under your direction
• Ensure all staff are trained to the required standard, any issues resolved, and re-training completed, and all training recorded, and records maintained
• Ensure all staff are fully conversant with Health & Safety policies and procedures, attend relevant training and that attendance on Health & Safety related training courses is recorded correctly
• Ensure all staff are trained and adhere to lost property policy
• Liaise with HR regarding any relevant issues concerning staff welfare or issues relating to serious misconduct

Quality

• Develop, maintain, and review housekeeping policies and best practice systems and procedures and standards
• Direct and manage the production and review of rotas and ensure that adequate cover is in place in line with projected occupancies of the business
• Conduct quality inspections and identify and manage areas where improvements can be made using the Omni Facilities Management quality app
• Take responsibility for any on site company assets and ensure that they are maintained in good condition and serviced as required
• To ensure all keys are signed out and in and regular key audits are completed
• Assist with the management of lost property
• To ensure all maintenance defects are reported and rectified
• Promote a culture where all wastage is kept to a minimum
• To ensure all guest laundry, dry cleaning is processed in accordance with the hotel’s procedures, charges are raised, and documentation is completed as necessary
• To be aware of contract work within the hotel, e.g., window cleaning, ensuring it is completed within the time frame
• To complete audits with your Area Manager and or Hotel General Manager, where appropriate and action issues
• All cleaning materials and guest supplies are stored correctly
• To check from 75 to 95 rooms on daily basis
• To check all vacant ready rooms on daily basis
• Public areas and Linen Room quality checks and management

Profit

• Ensure that accurate records are maintained and that hours of work are properly recorded and submitted to the company for the timely payment of team member wages
• Take initial responsibility for managing and resolving all and any payroll or other Team Member queries
• To ensure all stores are ordered in line with company budgets
• To ensure all bed linen and towels soiled and clean sent and received are controlled and records kept on daily basis
• Linen management using the Linen Tracker

PREVIOUS REQUIRED EXPERIENCE

• Previous Assistant Housekeeping Manager or Housekeeping Manager experience from a busy hotel housekeeping environment
• Previous people management experience
• Experience of dealing with budgets, including analysing profit and loss
• Desirable to have experience of dealing with Health & Safety matters

ESSENTIAL SKILLS

• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Proficient in the use of Microsoft office packages including Word, Excel, and Outlook
• Ability to build rapport quickly and credibly with all contacts including employees, Clients, and other internal contacts
• Ability to work effectively under pressure
• Excellent organisation skills
• Ability to motivate and inspire others
• Flexible with a willingness to learn

Proud member of the Disability Confident employer scheme