Total 6 construction property job vacancies in derby derbyshire de1 2hy

Reference: CBC243081
Salary details: £23,500.00 to £23,893.00 per year
Job term: Fixed term for 12 months
Appointment type: Full time
Hours: 37 hours per week
Location: Stonegravels Depot
Department: Housing / Repairs

Join Our Team at Chesterfield Borough Council!

Are you passionate about delivering top-notch customer service and ready to tackle challenging and rewarding responsibilities?

We are looking for an enthusiastic Housing Property Services Customer Care Officer to join our dynamic team.

In this role, you will be the key player in providing exceptional face-to-face, telephone, and online customer service to our tenants and residents.

Main Purpose of the Role:

As an HPS Customer Care Officer, your primary focus will be on efficiently managing and resolving complaints, ensuring high levels of customer satisfaction.
You will handle sensitive and complex issues with professionalism and foster a culture of learning and continuous improvement.
Key Responsibilities:

Efficiently manage customer interactions to meet Key Performance Indicators within the Repairs team.
Act as the main point of contact for complaints within the Repairs Service, liaising with key team members to ensure effective resolution.
Accurately update and maintain records of complaints and correspondence on the CRM system.
Track outstanding complaint actions and provide timely updates to residents.
Respond to customer inquiries both in person and digitally, offering support and guidance while ensuring accurate record-keeping.
Advocate for customers when resolution requires involvement from other service areas or external agencies.
Handle challenging customer interactions with excellent customer service skills and sound judgment.
Accurately log inquiries and relevant information into appropriate systems.
Support residents by directing them to online resources and providing assisted digital support as needed.
Customer Details Management: Process changes to customer details efficiently, minimizing the need for multiple service team handoffs.

Reporting: Assist in the development and presentation of reports related to complaints and service improvements.

What We Offer:

We offer a very competitive salary.
Enjoy a generous leave entitlement.
Attractive Pension Scheme: Benefit from a very attractive pension scheme.
Access a range of other benefits provided to Chesterfield Borough Council employees.
We support continuous training and personal development.
Chesterfield Borough Council is committed to equality of opportunity for all colleagues. We encourage applications from individuals of all backgrounds and welcome diversity in our workforce. We do not discriminate on the basis of age, race, religion or belief, or any other protected characteristic.

For further information on this vacancy, please contact Andy Elkington (Senior Technical Leader - Responsive Repairs) via email at Andy.Elkington@Chesterfield.gov.uk

Join us in making a difference to our community and ensuring excellent service for all our residents. We look forward to hearing from you!

How to apply

Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

If you don't already have a CV you can use our template below. We also have advice about how to write your cover letter.

Closing date: 28 July 2024
Provisional interview date: To be confirmed

Proud member of the Disability Confident employer scheme

Rullion have an exciting opportunity for a continuous improvement painter with a background in construction to workon a national basis supporting our clients Logistic Engineers.

The successful person will be required to travel to various Rail Depots around the the UK. Therefore lodging maybe required at expense of our client. Preference to a candidate based out of the Midlands area, so they are more central to all the operations.

Our established client is responsible for the maintenance and reliability of various rolling stock fleet and inparticular the Avanti high speed fleet. Depots range from London upto Glasgow.


Rates:
* First 12 weeks - PAYE - £18.00 per hour or Umbrella - £22.44 per hour
* Post 12 weeks - PAYE - £18.00 per hour or Umbrella - £23.56 per hour

Shift Pattern and hours
* Shift Pattern - Days - Monday
* Working Hours - 37 hours (Upto 48 hours maximum)
* Duration of the role - 6 months initially and will either be extended with potential of going permanent.

Further details
* You must have a valid UK Drivers licence. There is a company van that can be provided. If you are required to lodge overnight, then our client can pay for the accommodation or you can pay for the accommodation and claim back through our expenses portal. You will be based a central rail depot in the midlands and then will be required


Responsibilities:

Operating activities
1. This position will require the individual to work around the UK on a permanent basis and the individual will have to work away from home.
2. This position will include using a company van and will include the tools to perform the duty.

Continuous Improvement
3. To always have available the most up to date standard of the 5's colour and signage codes provided by management.
4. To ensure that each job the Work Package Plan(WPP), Risk Assessment and Method Statements (RAMS) are followed, and deviations are reported to management.
5. To ensure that tools/equipment are kept secure, and their condition of use is safe. Any calibrated tools are managed through a Calibration Manager and any electrical tools are PAT tested.
6. To work in accordance with CAD information for precision work detail.
7. To ensure all consumable products are kept secure and all COSHH materials follow the EHS guidelines.
8. To ensure that all 5's painting requirements are carried out safely and in accordance with the 5's standards.
9. To ensure any equipment that requires installation is carried out safely and in accordance with the depots WPP/RAMS.
10. To ensure that if any building works are required the construction is carried out safely and in accordance with the WPP/RAMS.
a. To insure all 5's processes are carried out to the standards required within our clients Supply Chain
b. Plan for, assist and prepare for customer audits/site visits.
c. Responsible for planning and scheduling work detail throughout the UK
d. To be able to work away from home on a regular basis and to be able to work on your own initiative.
e. Work as directed by The Material Manager/Materials Coordinator/Depot Management

Administration
11. Be present to daily conference calls.
12. Inform Materials Coordinator daily of SQDC failures including EHS/5s issues quality and cost issues.
13. Using Microsoft Office software packages for general administrative activities including email, spreadsheets, presentations and document writing
14. Plan for, assist and prepare for customer audits
15. Answering calls
16. Printing documentation and location labels
17. Filing and providing historical evidence of documentation
18. Comply with our clients Supply Chain Procedures
19. Keeping work areas clean and tidy at all time


SAP computer operating activities (will be trained - experience is not required)
20. To relocate items from stores/lineside areas to maintenance areas
21. To set up MRP parameters in-line with depot requirements
22. To carryout prime issues to test systems
23. To insure all barcode systems are installed and operational with current scanning equipment
24. To run report on usage and make recommendations to depot management.


This role is subject to Drugs and Alcohol Testing as you will be working in Safety Critical Areas (Rail Depots)

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Your new company
You will be joining a specialist interiors contractor based in Derby who specialise in commercial fitout and refurbishments. Their services range from partitions & ceilings, furniture & seating, floor coverings, washrooms, kitchens & canteens, acoustics and more. This multi-accredited contractor work for the likes of the NHS, Rolls Royce, Nottingham City Council and more. Due to continued growth, they are looking for an experienced Project Manager in the interiors sector to join their team.

Your new role
Manage Commercial Fit Out projects.Oversee day-to-day work on site.
Ensure compliance with client and company requirements during construction.
Implement Health & Safety Procedures, including site inspections.
Maintain project reporting and planning.
Align work with project strategy.
Demonstrate effective communication across all levels.
Collaborate with the commercial team.
Handle site administration, health & safety, and general upkeep.
Uphold a strong work ethic to meet deadlines

What you'll need to succeed
In order to be successful, you will have previous experience as a project manager working on commercial fitout and refurbishment projects. This could be anything from partitions and ceilings, flooring, lighting, furniture and more.

What you'll get in return
In return, you will receive a salary up to £60,000 (DOE) + benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client requires a Joiner for a 3 week contract on a Commercial site in Derby, DE1 area.

The successful candidate must hold a cscs card, all their own PPE, tools and be able to provide trade references. Duties will include fire door hanging, and other basic joinery work.

This position is due to start 13/05/24. Pay rate quoted is paid through an umbrella company.

Farsight only advertise genuine vacancies. The job description, location and start date specified above are exactly what our client has requested. All filled or cancelled jobs are deactivated within 24 hours.

For more information on us call us on 01332 370 300.

Your new company
You will be joining a bespoke fitout contractor who specialise in high-end pop-up stores for clients such as Harrods, Starbucks and Dior. This company prides themselves on their industry expertise and managing projects from conception to completion with unique and innovative designs. Due to the business growing, they are looking for a strong Project Manager to join their team and continue to help the business grow.
Your new role

• Project Scope and Objectives:
  • Determine and define the scope and objectives of the fit-out project.
  • Understand the client's requirements and expectations.
• Resource Management:
  • Predict the resources needed to achieve project objectives.
  • Efficiently manage resources, including personnel, materials, and equipment.
• Budget Preparation and Control:
  • Prepare a budget based on the scope of work and resource requirements.
  • Track project costs to ensure they align with the budget.
• Coordination and Communication:
  • Collaborate with architects, designers, contractors, and other stakeholders.
  • Keep the senior management team informed of project progress.
• Quality Assurance:
  • Ensure that work meets quality standards and specifications.
  • Address any deviations promptly.
• Timelines and Deadlines:
  • Oversee project timelines and milestones.
  • Manage project schedules to meet deadlines.

What you'll need to succeed
In order to succeed, you will ideally have experience managing high-end pop-up retail store projects or high end bespoke fitout projects. Candidates who have not had experience within the two fields will unfortunately not be considered.
What you'll get in return
In return, you will receive a competitive salary and package as well as free on-site parking and development opportunities within the business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client requires a Labourer for a 1 week - ongoing contract on a residential site in Chesterfield, S42 area.

The successful candidate must hold a CSCS card, all their own PPE, and be able to provide trade references. Duties will include assisting trades on site by moving materials and general site tidy.

This position is due to start over in January 2024. Pay rate quoted is paid through an umbrella company.

Farsight only advertise genuine vacancies. The job description, location and start date specified above are exactly what our client has requested. All filled or cancelled jobs are deactivated within 24 hours.

For more information on us, please visit: www.farsightrecruitment.co.ukor call us on 01332 370 300.