Total 133 customer service job vacancies in 05356 port orange fl

Roles:

• Attending customers’ enquiry to meet customer satisfaction.
• Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department.

Responsibilities:

• Received enquiry from customer. Check with Shipper and Liner on the charges, prepare quotation and email to customer;
• Open job in Smart Freight System after customer confirmed the quotation;
• Coordinate and check rate with Liner / Owner or Agent;
• Booking of Canvas and plan Vessel for Barge & Conventional;
• Update tonnage to the ship owner;
• Update shipping schedule with other liner and do booking to the liner once customer confirmed the booking date and prepare booking confirmation;
• Follow up with shipper on the Invoice, Delivery Order and Packing List;
• Check cargo and D/O with Jetty or Warehouse;
• To arrange transport with Transporter for delivery;
• Coordinate and assist on the Insurance and Fumigation on behalf of customers;
• Responsible to inform customers on the Estimate Time Arrival (ETA) and Estimate Time Departure (ETD);
• Update and follow up shipment with destination agent and customer for shipment (Port to Door);
• Follow up the door shipment on behalf of customer until reach the destination;
• Prepare Monthly Objective Report and submit to Assistant Manager for checking;
• Perform any other jobs as assign by superior / management when required from time to time.

Qualifications:

• Possess at least Higher Secondary/STPM or Diploma in related field.
• Minimum 2 years of working customer service/documentations/operations experiences in forwarding/shipping environment;
• Multitasking with effective communications and time management skills;
• Excellent reporting skills;
• Good personality and positive working attitudes, responsible, self-discipline and dedicate to work.

Perks & Benefits

• Additional leave and holidays
• Paid time-off
• Earned wage access (EWA)
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Performance incentives
• Casual dress code
• Regular team activities
• Personal development opportunities
• Paid training and development

Roles

The key roles of the Customer Service Assistant – Logistics are:

- Attending customers’ enquiries, to meet customer satisfaction.

- Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department.

Responsibilities

The Customer Service Assistant – Logistics is overall responsible on the customer enquiries and booking confirmations, with the defined scope for Titimas Logistics Sdn. Bhd.

- To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business;

- Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc);

- Required to prepare quotation within the same day after received confirmation from CEO;

- Follow up with customers after quotation have been send out in order to secure the shipment;

- Closely monitor and follow up shipment status until job complete to avoid any problem arise;

- To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity

• Preparing MITI cost analysis
• Renewal of MTIB license

- Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis;

- Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment;

- Check cash term invoice before sending to Accounts Department;

- Follow up payment from Customers;

- Monitor the movement stock at JASA KITA WAREHOUSE, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor;

- Perform any other jobs as assign by superior / management when required from time to time.

Qualitifications

• Possess at least Higher, Secondary, SPM / STPM or Diploma in related field.
• Minimum 2 years of working customer service/documentations/operations experiences in forwarding.
• Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus.
• Efficient multitasking with good communications and time management skills.'
• Recent graduates in relevant fields are encouraged to apply.

Perks & Benefits:

• Additional leave and holidays
• Paid time-off
• Earned wage access (EWA)
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Performance incentives
• Casual dress code
• Regular team activities
• Personal development opportunities
• Paid training and development

角色

客戶服務主管 - 物流的主要角色是：

- 處理客戶的詢問，以滿足客戶的滿意度。

- 協助系統實施，強化系統/工作流程，以提高部門運作效率。

職責

客戶服務主管 - 物流全面負責客戶查詢和預訂確認，並在 Titimas Logistics Sdn. Bhd. 的規定範圍內負責。有限公司。

- 協助行銷團隊為新客戶準備報價，並繼續與他們建立業務關係以開展未來的業務；

- 檢查供應商的費率（承運人 – 貨運拼箱、整箱常規、滾裝船。空運/倉儲/運輸等）；

- 需要在收到CEO確認後的當天準備報價；

- 報價發出後與客戶跟進，以確保發貨；

- 密切監控和跟進貨運狀態直至工作完成，以避免任何問題；

- 向相關政府機構核實任何新物品/商品的進出口許可證要求

• 準備 MITI 成本分析
• MTIB執照更新

- 每月更新承運人自有貨櫃（COC）費率清單並分發給其他團隊成員；

- 為每批貨物準備成本會計表並在智慧貨運系統中更新報價；

- 在發送給會計部門之前檢查現金定期發票；

- 追蹤客戶付款情況；

- 監控JASA KITA倉庫的庫存變動，與進口團隊協調倉庫的庫存進出，並檢查供應商的發票；

- 不時需要時，執行上級/管理階層指派的任何其他工作。

資質

• 至少擁有相關領域的高級、中學、SPM / STPM 或文憑。
• 至少 2 年貨運方面的客戶服務/文件/操作經驗。
• 對整箱和拼箱運輸文件、清關和當地運輸有紮實的了解。有空運經驗者優先。
• 高效率的多工處理能力，良好的溝通與時間管理能力。
• 較強的報告能力。

津貼和福利

• 額外休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 績效激勵
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會
• 有薪培訓和發展

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Description

• Overtime additional earnings
• Full Time Field Based Role
• Looking for Mechanically Minded Individuals

Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.

 What you will do:

• Servicing and repair of material handling equipment in a dedicated territory and customer base – Help Crown build positive customer experiences
• Latest field-based mobile technology to assist you to manage your daily work schedule
• Inventory input on your Company allocated service van & customer sites - Deliver a professional level of service
• Gain experience in dealing with Australia’s top tiered customer base
• Join the leading forklift service business in Australia – Yes, that’s right, we are the largest forklift service provider in Australia.
• Initial 8 Week onboarding and industry leading training program  
• Perform routine maintenance & complete service work – Reactive & Planned 
• Accurately maintain important service records of work performed by you.

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

Why Crown Equipment?

• Join one of the biggest and still family owned forklift brands in the world and be paid one of the industry’s best rates of pay for service technicians 
• Looking to change career paths from other industry sectors like electrical, building sectors? Apply now! – Our training will help you transition your skills into the material handling industry!
• Industry leading induction period for complete preparation
• Uniforms,  jackets, hats, beanies and PPE are all supplied
• Fully equipped service vans or weekly tool allowances provided
• Full time role with regularly available overtime
• Earn additional money with our industry leading incentive programs
• Safety Recognition Program for safe work practices
• Ability to further your career and expand your profession into roles such as management, other internal roles or even engineering. 
• Specialised ongoing training from industry leading professionals 

Typical Crown Technician Tasks and Duties?

• Conduct customer-focused scheduled and ‘breakdown’ services.
• Assist in the preparation of field-based quotes for customers through the completion of jobs.
• Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers’ solve their material handling needs.
• Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
• Maintain up to date technical knowledge, including emerging technologies in automation and telematics. 
• Keep up to date with industry trends, new products and services.
• Partner with the Company and maximise additional sales and service across a dedicated customer base. 

How you can apply

Submit your Resume with details about your work experience and qualifications via the ‘Apply Now’ button.

Requirements

• Prior experience as a forklift mechanic or service technician will be highly regarded but not essential
• Ability to perform scheduled maintenance, safety checks, and repairs
• Demonstrated mechanical aptitude
• Excellent problem-solving skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Good communication and customer service skills

Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

We're looking for Job Coaches, In-Work Support Consultants and Employment Engagement Consultants to join our dedicated and passionate team in South Australia.

   ***NO PREVIOUS EMPLOYMENT SERVICES EXPERIENCE NECESSARY***

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with one of our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

Where:  Port Adelaide SA 5015, Australia
When; Friday, 1st November 2024 - 12:00PM to 2pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: awarecruiters@atworkaustralia.com.au

• Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented.


• Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests.


• Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request.


• Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance.


• Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required.

• Excellent written and verbal communication skills


• Experience of working within a technology led support team.


• Knowledge of CCTV and hardware assembly,


• SQL skills including understanding of database structures and query language.


• Self-motivated and have the ability to manage and prioritise your own workload


• Pro-active attitude towards investigation and resolution of incidents.

• Hybrid working with weekly visits to our Neath office


• Hours: 37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)


• Salary: £25,500 per annum


• Healthcare cash plan


• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing


• 25 days holiday + bank holidays


• Cycle to work scheme


• Enhanced Maternity and Paternity Package NB this is subject to eligibility