Total 300 customer service job vacancies in beeston nottingham

Customer Support Advisor

Minimum Requirements: 1 year's customer service experience within the last 3 years, complaints or resolutions experience is preferable.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £2,700 per annum.

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Support Advisors in a role that offers a great work life balance, working from home with an engaging onboarding experience.

The role you'll do:

As a Customer Support Advisor in our busy Inbound department, you'll be the first point of contact for customers who call in with a variety of customer service enquiries. Day-to-day, you'll:

• Deal with billing queries, engineer queries, quotes for care plans, replacement options and customers changing account details.
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Target based bonuses/incentives - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 4-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 2.5 full weekends on a 6-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 year's continuous customer service experience within the last 5 years, complaints or resolutions experience is preferable.
• A driven mindset with strong customer service skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus.

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start dates: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors in the Registrations department that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first.
• Provide excellent customer service and register appliances efficiently.
• Use your brilliant sales and communication skills to upsell products that provide peace of mind.

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Sales Advisor

Minimum Requirements: 1 years targeted Complaints/Resolution/Retention experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £7,800 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Saturday.

Start date: 20th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Retentions Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our Retentions team, you'll be the first port of call for customers who are renewing or cancelling their plans. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first so they continue their protection with us.
• Share the features and benefits of protection products to help customers find the one that's right for them.
• Use your brilliant sales and customer service skills to suggest other products that give added peace of mind

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 4-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• 37.5 hours per week, Monday to Saturday (rotational shift patterns between the hours of 8am to 8pm)
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years targeted Complaints/Resolution/Retention experience within the last 3 years.
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Sky Outbound Customer Sales Representative

Minimum Requirements: 1 years targeted sales experience within the last 3 years
Location: Remote, Mainland UK only
Competitive salary and bonus: £23,000 plus average bonus earning potential of £6,000 per annum. Uncapped bonus
Hours: 37.5 hours per week
Start dates: 20th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Sky Outbound Customer Sales Representatives in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the market-leading Sky brand. Day-to-day, you'll:

• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 2-week training programme (Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience

• This department has 2 shift patterns on a 2 week rotation based on a 37.5-hour contract
  • Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
  • Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm

• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

As a Food Service Assistant at HMRC Nottingham NG2 2GD, You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• To manage Coffee shop and provide support in the preparation, cooking and serving of food and beverages.
• This is a dual role that would require you to also work in our Hospitality department.
• To lead shifts when assigned by line manager, taking responsibility for delivering brand standards in, but not limited to cash management.
• Opening the unit, preparing for the shift, closing the unit, orders, monitoring and delivering high standards of customer service, accepting deliveries
• To perform the role of float where required
• Train all new team members to Barista level using appropriate training material
• Take responsibility for checking the quality of the espresso by accurately measuring & recording the grind & dose
• Ensure all drinks are made and served to brand standard
• Support team throughout shift to ensure delivery of service to brand standard
• Identify any gaps in training and undertake any training as required
• To ensure all coffee equipment is in good working order and report any faults as required

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required
• Fully trained to Barista standard with full understanding of brand standards.
• Literate & numerate
• Ability to communicate effectively with customers, client & staff
• Passionate , friendly and diligent
• Ability to work with a team, and on own initiative
• Flexible approach to the role

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• 37.5 hours per week
• Shift pattern/ hours-Mon-Fri various shift patters between 6:30 and 17:30
• £11.44per hour
• Easy access via public transport

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Nottingham

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Please refer to the job description and person specification attached to the advert for the full details. Applicants must be physically fit and able to carry heavy loads. The role requires you to be active for prolonged periods of time which include the handling of soiled and the processing, folding and packing clean linen to ensure a high quality service is delivered to meet the needs of the service users. To ensure the correct use of equipment following safety guidelines. To report faulty equipment to Linen Service Team Leader The post holder will communicate verbally and face to face with members of staff throughout the Trust patients, relatives and the general public Disposal of sharps determined by the Waste Handling and Management policy. To report Accidents to the Linen Service Team Leader

Please refer to the attached job description and person specification for the details and responsibilities.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham - Immediate Starts Available subject to security clearance!

LOCATION: Nottingham
HOURS: 37 hours per week
DURATION: 12 weeks ongoing
PAY RATE: £18 - £20.07 (DoE)

As a PSO, you'll be responsible for managing your own caseload of individuals on probation, ensuring they actively engage with the Probation Service and fulfill their unpaid work requirements. You'll work closely with our dedicated delivery team to place offenders in suitable community placements and provide ongoing support and motivation throughout their sentence.

This is a fast-paced role that offers excellent opportunities for career development and a chance to make a real difference in your community.

About You

We're looking for empathetic, patient, and resilient individuals who are committed to helping others. While a degree isn't essential, experience working with people facing social or personal challenges is highly valued. Excellent written communication skills are a must, as you'll be responsible for producing clear and accurate reports.

Key Responsibilities:

• Assess and manage the risk posed by offenders to protect victims and the public.
• Supervise and manage offenders subject to community sentences.
• Collaborate with other agencies to prevent crime and support victims and offenders.
• Ensure compliance with Probation Service policies and procedures.
• Provide case management support to offenders.
• Produce accurate reports and documentation.
• Conduct prison, home, or alternate location visits.
• Work in court settings, including completing reports and prosecuting breaches.
• Deliver and co-lead accredited programs.
• Carry out safeguarding duties in accordance with agency policies.
• Demonstrate pro-social modeling skills.

Essential Requirements:

• Prebious experience working as a Probation Service Officer

The Endoscopy Service has aPermanent Full time Receptionist in Endoscopy Unit based at City campus but will cover across 3 hospital sites

37.5 hours per week, Monday-Sunday


You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
You will have good organisational skills and be able to manage your workload effectively. It is essential for you to be competent in using computer systems as you will be trained to use Medway PAS and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.
Professionalism is expected within this role.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

As a receptionist you will be the first port of call for patients attending reception for appointments and day case attendances. You will ensure all patients are dealt with in a polite professional manner at all times and have a positive experience when attending the department. You will be responsible for checking and updating patient details, booking appointments and helping with general enquiries. Customer service experience is essential in this role and a profession, polite and courteous attitude at all times.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Working as part of the Endoscopy reception team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow, Medilogik and other relevant booking systems and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person


This advert closes on Monday 25 Nov 2024

We require a proactive proactive and hardworking staff to work as part of a team in a production line environment within Linen Services.

To be part of a dedicated and highly motivated team of staff undertaking a number of different tasks which include the handling of soiled linen, the decontamination of linen in accordance with HTM01-04, folding and packing of clean linen either manually or utilising equipment, working in various locations within the laundry to ensure a high quality service is delivered to meet the needs of the service users.

The post holder will be based at either the City or QMC Campus as required in accordance with the needs of the service.

Hours of work are 37.5 per week working between the hours of 6am and 7.45pm Monday to Friday including bank holidays. Some weekend working may be required.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

To ensure that all soiled linen is stored in appropriate areas and within Health and Safety guidelines.

Maintaining quality of work in accordance with the documented procedures - undertaking quality checks on linen.

Able to make straight forward judgements, investigate problems, e.g. fault finding, stock issues, staff cover.

To perform laundry duties including; packing of clean linen, sorting of soiled linen, programming/emptying of washer and dryers.

To carry out checks of stock levels on wards and departments using electronic devices and adjust delivery levels accordingly.

Record daily issues to wards and departments using the Benchmarker software.

To work with a flexible approach bearing in mind the needs of the service and staff.

To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust.

To report any signs of infestation to the Linen Services Team Leader.

To be involved in development training by acting as a buddy to new starters by demonstrating own duties.

Completes timesheets or similar records.

Undertake cleaning audits and surveys as necessary to own work.

Demonstrates own activities to new or less experienced employees – supports induction on new starters.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Please refer to the job description and person specification attached to the advert for the full details.

Applicants must be physically fit and able to carry heavy loads. The role requires you to be active for prolonged periods of time which include the handling of soiled and the processing, folding and packing clean linen to ensure a high quality service is delivered to meet the needs of the service users.

To ensure the correct use of equipment following safety guidelines.

To report faulty equipment to Linen Service Team Leader

The post holder will communicate verbally and face to face with members of staff throughout the Trust patients, relatives and the general public

Disposal of sharps determined by the Waste Handling and Management policy.

To report Accidents to the Linen Service Team Leader


This advert closes on Saturday 23 Nov 2024

Deputy Service Manager - Band 5 - Permanent(Monday-Friday, Flexible hours between 08.00-18.00)

Please note: This post will be based at Abbeyfield court NG7 2SZ with opportunity for some home working.

A permanent opportunity has arisen in the Outpatients Directorate for a full time Deputy Service Manager to join our busy Outpatients service across the directorate.

We are looking for a confident, well-motivated, pro-active individual to support the delivery of high quality and timely care for our patients.

You will be supporting the Outpatients Specialty General Manager's to deliver key KPI's and ensure performance standards are met. You will cover all aspects of service delivery including some staff management. We are looking for someone who can enthusiastically take on these challenges and be part of part of a growing team.

You will have experience in staff management and project work, both leading and delivering. You will be able to work under pressure and work to deadlines, have good communication and negotiation skills, and excellent planning, time management and organisational skills. You will be able to prioritise your workload and be able to delegate your team's workload throughout the day. You must be able to take on additional responsibility when required and be able use initiative to problem solve existing issues and any potential problems that may arise.

This would suit any candidate looking to further progress their career towards a senior management role, or to gain further operational and strategic experience within the NHS.

It is preferable to have had some experience working at a similar level within the NHS and line manager experience is desirable.

Our team is made up of admin teams, nursing and medical colleagues and we are looking for someone who understands the importance of engaging all colleagues and who has a good understanding of RTT performance indicators as well as an enthusiasm for improving the patient experience in our specialties

The administration team consists of a variety of administration roles, providing a high quality administration service to both patient and clinical teams.

We have a management team that is supportive, innovative and proactive in ensuring we provide a high quality service.

We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.

Please refer to the attached job description and person specification for the details and responsibilities.


This advert closes on Sunday 24 Nov 2024

Customer Service Officer
Location: Nottingham City Centre
Contract: Permanent
Hours: Full Time - 35 hours per week Monday - Friday (8.30am-4.30pm) and every other Saturday (8:30am-12pm)
Salary: £22,250 plus enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate) and a fantastic range of benefits

Why join The Co-operative Bank?

2024 is an exciting time to join The Co-operative Bank as we continue our journey of growth.

As the original ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy; one of the many reasons our customers choose to bank with us. Unlike a lot of businesses, we haven't just developed an ethical approach. We've had one from the very start.

Working in one of our branch offices is all about the customer experience, what our customers see, hear and feel and is not just simply a transaction. That's why Moneyfacts have awarded us the `Branch Network of the Year' several years running!

We have a great opportunity for anyone who is looking to kick-start or continue their career with the financial services industry. It doesn't matter if you haven't worked in a bank before, as you will benefit from our comprehensive training program and supportive environment. You will develop expertise in banking practices and gain a deep understanding of our customers, products and services.

We are looking for people with outstanding customer service skills, who excel in a target driven environment, are motivated to succeed and want to thrive in a fast-paced and rewarding organisation.

What a typical day will look like:

• Acting as the first point of contact for personal and business banking customers within the branch and supporting customers through our digital transformation


• Identifying and addressing customer's needs


• Cash management control


• Utilizing various internal systems to update customer records


• Encouraging customers to schedule an appointment with our dedicated Personal Banking Team to discuss additional products and services


• Protecting and educating customers against fraud and scams


• Engaging with customers from various backgrounds including those who may be vulnerable


• Working towards personal/team targets and objectives


• Adhering to day to day regulatory and compliance requirements


• Working as part of a team, sharing and identifying ways to improve the service provided by the branch


• Participating in community outreach work and charity projects

Knowledge, skills and experience required:

• 
  Strong experience in a customer facing role, including telephony, retail or hospitality is essential
  


• 
  Knowledge of cash handling would be advantageous
  


• 
  A passion for excellent customer service with a positive, enthusiastic and resilient approach
  


• 
  Computer literate with the ability to navigate quickly and confidently around multiple systems whilst speaking to customers
  


• 
  Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
  


• 
  A background of working in a fast paced environment and achieving targets or deadlines
  


• 
  Clear and concise two way communication skills - both written and verbal
  


• 
  Ability to follow and understand regulatory policies and processes
  

What we can offer you:

• 27 days holiday rising to 30 days plus bank holidays


• Annual bonus


• Pay progression review every 6 months


• Enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate)


• Competitive pension with bank contribution up to 10% based on your contribution for example you pay 4% we pay 8%.


• Income protection


• Life assurance


• 2 paid days for volunteering per year


• Family friendly policies and supportive working environment


• Recognition scheme and a culture in which we celebrate success


• An inclusive work environment


• Active network groups, ran by colleagues for colleagues


• Full training with opportunities for career development

The Co-operative Bank doesn't currently have a sponsor licence with the Home Office. This means that we are unable to support candidates who require sponsorship under UK work visas. We do however welcome applications from all nationalities and backgrounds and all applications are considered on merit.
Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We are a Disability Confident Employer.
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Please note we may withdraw this vacancy once sufficient applications have been reached.

Proud member of the Disability Confident employer scheme

Customer Service Advisor

*MOTORTRADE EXPERIENCE REQUIRED*

Salary: £25,000K
Hours of work: 37.5 hours, Mon - Fri. NO WEEKENDS. Between 8 -5 so could either be 8-4 or 9 - 5.

Are you experience within the customer service advisor looking to transfer your skills across to a family owned business who look after their staff and based in the Nottingham area?

This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe.

Customer Service Advisor benefits:

• 30 Days Holiday including Bank Holidays (increasing with length of service).
• Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance, nurturing a sense of belonging and teamwork among them.
• A range of facilities is provided to ensure employees' comfort throughout the workday.
• The canteen is fully equipped for meal preparation and dining, complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks.
• It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team.

Customer Service Advisor Summary:

• Act as primary contact for customers by handling incoming product & service requests
• Complete enquiries at the point of sale where possible, accurately, and efficiently
• Provide excellent service to the satisfaction of all customers
• Use problem solving skills to resolve customer issues

Customer Service Advisor Detail:

• Become fully conversant with all functions of the bespoke IT platform
• Comply with all relevant internal processes & procedures
• Ensure optimum levels of productivity are always being met
• Confident telephone manner & all-round communication skills
• Flexibility within the various roles within the team
• Maximise all commercial opportunities for the business
• Actively promote best practice and innovative solutions to the business
• Ensure pro-active communication to all areas within the group
• Undertake self-development and training to enhance skills to ensure achievement of both personal and business goals
• Ensure the highest quality of work in accordance with company and customer standards
• Ability to work under own initiative and within a team
• Hands-on processing of customer orders
• Consistently apply and demonstrate vehicle manufacturer & model knowledge
• Experience with Microsoft Office and/or Freshdesk is preferred, but not essential. Full training will be provided

If it is something that you're looking for then please submit your application and we'll discuss the role and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

Recruitment Consultant : Danielle Kingston

Octane Recruitment

INDOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 25th November 2024


Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.