Total 25 customer service job vacancies in burnley bb10 2pq

Field Service Engineer (Mobile Mechanic/Vehicle Technician)

Backburn and Preston Territory

8am to 4.30pm, Monday to Friday

£31,000 - £36,000 Starting Salary (OTE £40-45,000k & Regular Pay Reviews)

Benefits: Paid Door to Door Travelling Time + Lots of Overtime at 1.5 and 2.0 + Fully Expensed Ford Transit Custom Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday + Bank Holidays + IT Equipment + Uniform and Washed Weekly + Shopping/Discount Vouchers

Field Service Engineer role available in a highly successful and international manufacturer of forklift trucks. This is an ideal role for Vehicle Technicians looking for new industry in a local field based role offering comprehensive on the job training, extensive benefits package and progression routes.

The Field Service Engineer role will be suitable for engineers from any kind of plant, cars, forklifts, HGV, agricultural or similar equipment. You need to demonstrate mechanical service and repair skills, ideally have engine diagnostic and some basic electrical skills. No minimum qualification in required in this role.

The company are a manufacturer of forklift trucks. Part of a team, you'll be responsible for carrying out planned maintenance and breakdown coverage on a range of forklifts and associated equipment. No stay away or extensive travel is required. There is a lot of overtime if desired which is mostly in the week as opposed to weekends.

The Field Service Engineer Role in Brief:

*Carry out PPM and breakdown on materials handling machinery on a field service engineering basis
*Reactive breakdown coverage within the allocated geographical area
*Complete comprehensive training to get fully competent on all machinery and equipment
*Spares placed in van overnight

The Person Required:

*Plant, forklifts, HGV, agricultural or similar equipment, automotive technicians/motor trade will also be suitable
*Engine diagnostics and some basic electrical skills

Clinical Document Coder

Position: Clinical Document Coder
Type: Part-Time (20 - 30 hours per week)
Location: Burnley

Job Summary

Not-for-profit community interest company dedicated to providing high-quality services to our GP practice members and a portfolio of patient services. Our clinical services are led by experienced clinical leads working collaboratively with Federation managers.

Main Duties of the Job

• Extract and analyze clinical information from manual and computerized patient health records to assign appropriate clinical codes.
• Ensure accuracy in clinical coding, impacting revenue generation and funding for the Practice.
• Provide cover for coding staff absences as needed, ensuring continuity in data coding.
• Work independently on routine coding tasks once trained, seeking guidance from a supervisor when necessary.
• Communicate effectively with the coding team, doctors, nursing staff, and others regarding coding issues.
• Resolve coding queries by consulting with your line manager and other medical staff.
• Manage your workload to ensure accuracy and completeness in meeting targets, and communicate any challenges to your Line Manager.
• Assist with any ad hoc administrative duties as required.

Job Responsibilities

This job description serves as a guide for the duties expected of the post holder and may evolve as the department develops and resources change. Adaptability is essential.

Confidentiality & Information Governance:

• Maintain confidentiality regarding patient, service user, staff, and contractor information.
• Ensure compliance with the Data Protection Act 2018.

Health & Safety at Work:

• Take reasonable care of your health and safety and that of others.
• Report any incidents or accidents immediately using the ELA Incident reporting system.

Quality:

• Maintain high standards of quality within the practice.
• Reflect on personal and team performance and suggest improvements.

Communication:

• Communicate effectively with colleagues, patients, and others associated with the role.
• Be responsive to the needs for alternative communication methods.

Person Specification
Qualifications:

• Essential: Good general education or equivalent standard
• Desirable: Medical Terminology qualifications

Experience:

• Essential:
  • Proficient IT skills
  • Ability to accurately analyze and extract relevant information
  • Strong attention to detail
  • Ability to work under pressure and prioritize workload
  • Effective oral and written communication skills
  • Ability to work both independently and as part of a team
  • Willingness to receive and absorb training
  • Flexible approach to work
• Desirable:
  • Knowledge of EMIS Web or System One
  • Familiarity with clinical terminology and read code hierarchy

Registered Service Manager -Burnley up to £35,000 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

MIG and TIG Welder/Fabricator - Burnley
Monday - Thursday: 7:30am - 4:00pm, Friday: 7:30am - 1:00pm
Pay Rate: £15 - £16 per hour (depending on experience)
Temp - Perm

We are seeking a skilled MIG and TIG Welder/Fabricator to join our dynamic team in Burnley. This is an excellent opportunity to work in a friendly and supportive environment with competitive pay and a great work-life balance.
Welder/Fabricator Key Responsibilities:

• Perform MIG and TIG welding to a high standard.
• Fabricate components according to technical drawings and specifications.
• Inspect and test welds to ensure quality and precision.
• Maintain and operate welding equipment safely.
• Work as part of a team to meet production deadlines.

Welder/Fabricator Requirements:

• Proven experience as a MIG and TIG welder/fabricator.
• Ability to read and interpret engineering drawings.
• Strong attention to detail and commitment to producing quality work.
• Knowledge of welding safety protocols.
• Excellent time management and teamwork skills.

Benefits:

• Competitive hourly rate (£15 - £16 depending on experience).
• Early finish on Fridays!
• Opportunities for career development and training.
• Friendly and supportive work environment.

If you're a dedicated and experienced welder/fabricator looking to take the next step in your career, we'd love to hear from you!

The Package
This is a temporary, Welder/Fabricator role,37.5 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Welder/Fabricator role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Welder/Fabricator role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this Welder/Fabricator role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Mechanical Fitter - Burnley
Hours: Monday - Thursday: 7:30am - 4:00pm, Friday: 7:30am - 1:00pm
Pay Rate: £15 - £16 per hour (depending on experience)
Temp - Perm

We are looking for a skilled Mechanical Fitter to join our team in Burnley. This is a fantastic opportunity to work within a well-established company offering great hours, competitive pay, and a supportive work environment.

Mechanical Fitter Key Responsibilities:

• Assemble, install, and maintain mechanical systems and machinery.
• Read and interpret engineering drawings and technical plans.
• Conduct fault finding, repairs, and regular maintenance on mechanical equipment.
• Ensure all work is completed to high standards and within safety guidelines.
• Work both independently and as part of a team to meet project deadlines.

Mechanical Fitter Requirements:

• Proven experience as a Mechanical Fitter.
• Ability to read and interpret technical drawings and specifications.
• Strong problem-solving skills and attention to detail.
• Knowledge of health and safety procedures related to mechanical fitting.
• Ability to work effectively within a team and meet project targets.

Benefits:

• Competitive hourly rate (£15 - £16 depending on experience).
• Early finish every Friday!
• Opportunities for growth and skill development.
• Positive and collaborative work environment.

If you're a talented and experienced mechanical fitter looking for your next challenge, apply today!

The Package
This is a temporary, Mechanical Fitter role,37.5 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Mechanical Fitter is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Mechanical Fitter role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this Mechanical Fitter role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Registered Service Manager -Burnley up to £35,000 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Join us as a Customer Service - Personal Banker in Burnley

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time – 35hrs
• 6 month fixed term contract
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,750 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

An exciting opportunity has arisen for a staff nurse to work with the East Lancashire District Nursing Team.

If you would like to join our team in providing high quality District Nursing Services, are innovative, enthusiastic, enjoy developing yourself and others and have a positive attitude to change, then we would like to hear from you.

Ability to work contracted hours rotationally across day and night shifts, as reasonably required by the needs of the service. This a 7-day service, including weekends and Bank Holidays

Please note that the base, hours and work pattern of this post will be discussed with the successful applicant, and appropriate arrangements made. We promote flexible working opportunities to help meet work life balance.

Assists the Clinical Team Leader/Team Sister in the co-ordination and delivery of care in line with District Nursing Strategy nationally and locally.

You will visit several patients daily in their own homes
You will provide high quality nursing care to a range of patients with varying healthcare needs.
Provide a high standard of holistic assessment and care planning.
You will be expected to provide wound management, health promotion, medicines management, end of life care
You will have the ability to work contracted hours rotationally across day and night shifts, as reasonably required by the needs of the service

The post holder must demonstrate professional standards of practice and personal qualities and behaviours as expected by the NMC Code and be passionate about high quality patient care. They will need to be able to problem solve and adapt to change, know when to seek support and guidance, and ensure the delivery of safe, personal and effective care. We are looking for nurses with a commitment to delivering evidence-based care, and a strong desire to make their career in District Nursing.

Car driver with full UK driving license and access to a vehicle is essential

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.

The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.

We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The District Nursing Service provides a supportive environment and provides staff with many professional development opportunities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also find out more information by visiting our Trust websitewww.elht.nhs.ukand by watching the videos within the below link;

https://elht.nhs.uk/services/district-nurses


This advert closes on Wednesday 4 Sep 2024

Job Title: Data and Information Processing Officer

Location: Sussex- BN13

Overview:
Service Care Solutions is currently recruiting for a Data and Information Processing Officer to support Operation Bramber with Sussex Police. This critical investigation focuses on potential offences of Manslaughter by Gross Negligence and Corporate Manslaughter by Gross Negligence at a large medical establishment in Sussex.
You will join a dedicated team of Criminal Investigators and Analysts, working on over 100 cases where concerns exist regarding patient care and treatment. Your role will be essential in processing and reviewing large volumes of information to help bring potential offenders to justice.
Key Responsibilities:

• Provide efficient and effective data and information processing to identify evidential opportunities.
• Search and review large volumes of data from various sources, ensuring clarity and organisation.
• Work closely with the investigation team to assist in the overall investigation.

Key Skills and Experience:

• Previous experience in assessing and linking relevant information.
• Strong analytical skills, with the ability to search police systems and populate defined templates.
• Excellent time management and prioritisation skills, capable of meeting deadlines with minimal supervision.
• High level of discretion in handling sensitive, personal, and confidential material.
• Accurate keyboard and data entry skills with competence in Windows-based software, including spreadsheets and databases.

Compliance Requirements:

• Adherence to PNC Code of Connections Volume 1 (version 2.1), Data Protection Act 1998, Computer Misuse Act 1990, and Official Secrets Act 1989.

This is an excellent opportunity to contribute to a significant investigation while developing your skills in data processing and information management.

For more information or to apply, please contact Lewis Ashcroft at Lewis.ashcroft@servicecare.org.uk or call 01772 208962.

Please see attached the job description and person specification for more information about this role.

Company: Service Care Solutions
Trust: Lancashire and South Cumbria NHS Foundation Trust
Location: Gannow Lane resource Centre, Burnley, BB12 6QH

Position: Band 6 - Registered Mental Health Nurse
Specialisation: Memory Assessment service
Hours: Monday - Friday | 9am - 5pm
Pay rates: £27ph + £250 sign up bonus!

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.
Role and Responsibilities:

• To support 0-6 assessment process
• To undertake service specific memory assessment tool (ACE III)
• Attend planned OPA and MDT discussion,
• To use trust record systems

Qualifications and Requirements:

• Nursing qualification
• Assessment experience
• UK driving licence and own vehicle

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Registered Service Manager -Burnley £32,000

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Your new company
You will be joining an established manufacturing business in the Evesham area for a permanent customer service administrator job, working with a friendly and experienced team in a varied role.
Your new role
The role is a full-time permanent opportunity to work a 37.5 hour week, Monday to Friday, in their Evesham office. The position is varied with a primary responsibility of ensuring that business and consumer customers receive a high standard of customer service, representing the business and maintaining key relationships.
Key duties include:
Inbound and outbound B2B and B2C calls
Efficiently investigating and solving customer queries
Promptly respond to email queries
Provide information, data and PODs to customers where required
Handling complaints and escalating when necessary
Reporting on customer data
Use of Excel and SAP to record and maintain data
Assist line manager with process improvements
Contribute to the smooth running of the customer service function and the wide business
Provide general administrative support including filing, data entry

What you'll need to succeed
You will need to have a proven customer service background with strong administration skills, as well as confidence in dealing with large organisations as well as individuals and maintaining relationships. Attention to detail will be key to this role as well as IT literacy. Ideally, you will have experience using SAP in your career. This role will suit someone confident working in a small and friendly team, some of whom are long-serving employees.
What you'll get in return
You will be supported in your new role and be provided training by an experienced and supportive team. The salary offering is up to £25,000 depending on experience and annual leave is 25 days plus bank holidays.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To read more information about the advertised role, and the main job duties/responsibilities, please open the Job Description and Person Specification located under the supporting documents heading. You can also find out more information by visiting our Trust website www.elht.nhs.uk and by watching the videos within the below link; https://elht.nhs.uk/services/district-nurses

Customer Service Advisor - Non Vocal via Email and Social Media

Based in Burnley

Offering £11.44 per hour - paid weekly, every Friday!

We are currently recruiting for one of the leading online retailers for their existing customer service team. This company is hugely established in the industry and is growing constantly, so we are looking for someone who is driven with long term aspirations within customer service/office work.

You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role before don't worry - it's all about attitude and willingness to learn. This is an ongoing temporary role for 12 weeks with a view to then go permanent so we're looking for candidates who are wanting a long term position.

What will you be doing?

• Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc.
• Providing a first time resolution to customers in a professional but personable manner - ensuring to go above and beyond for each customer whilst meeting their wants, needs and desires.
• Make each response personal and tailored to the customer
• Working as part of a supportive team
• Being a representative for the client and the brand, ensuring to have the customer as well as the brand at the heart of everything exchange.

What are we looking for?

• Previous experience within customer service - this could be anything from retail, hospitality etc - call centre experience is not essential! We are looking for candidates with the right attitude and personality, if you have the willingness to learn and a fantastic personality this could be the perfect role for you!
• A keen eye and interest in fashion would be highly desirable.
• Excellent IT and computer skills.
• Strong communications skills - you will be communicating via written channels only, exceptional written skills are a must have!
• Able to adapt your approach and style to suit the customers needs and provide a tailored service.
• Hardworking and driven
• Someone looking for a long term role that will allow them to build a genuine career.

Pay Rate:

• £11.44 per hour paid weekly, every Friday!

Hours of Work: Full Time, 40 hours per week between:

• Monday - Sunday, working 5 days out of 7
• Shifts between 7am-10pm
• Working typically 1 in 3 weekends
• All candidates must be fully flexible to work on a rota basis.

If this sounds like the role for you then please do get in contact now!

* Please note you need to be able to pass a DBS check for this role * #CCNorthWest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.