Total 7 customer service job vacancies in clydebank g81 2ua

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Taunton.

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Job Description

Position: Customer Services Administrator

Location: Deeside

Hours: Monday- Friday 9:00am-5:00pm

Salary: £25,500p/a raising to £27,000 after completion of probation

HR GO recruitment are currently recruiting a Customer Service Administrator for our client in Deeside the idea candidate will have good administration preferably within a manufacturing environment.

Duties:

Providing sales and administrative support to the Sales Managers, working closely with customers to support existing and ongoing orders, checking stock and availability, ordering products, liaising with production for lead times. Communicating with customer, to understand their requirements, update them on time lines, handle any complaints and provide them with end-to-end administrative support from point of order through to dispatch.

Skills and Requirements:

• Computer literate - specific experience of MS office in particular Word, Excel & Outlook
• SAP knowledge would be preferable, but training will be given
• Previous customer service experience, ideally gained within a manufacturing environment
• Experience of general office administration & working closely with colleagues in other departments.

Please call Nicola at HR GO recruitment on 0151 3471110 for more information or email Nicola.Evans@@hrgo.co.uk

Job specification

Position: Customer Service Administrator

Location: Flintshire

Hours: 9am - 5pm Monday - Friday

Salary: £NEG DOE

This is an excellent opportunity to join a well-established manufacturing company, the ideal candidate will have excellent administration skills and meticulous attention to detail.

Duties

Gather information for the product specification and create on the system

Price the order using the customer pricing structure

Attend new job meetings with the production managers

Enter customer deliveries and optimise transport

Calculate the quantity of product required and generate purchase orders

Manage aged stock and aged finished goods stocks

Maintain product control documents

Accurately maintain product specification documents

Provide customer requested information i.e. stock reports etc.

Attend customer visits (on/off site)

Effectively manage customer service issues

Resolve invoice queries

Minimum skill/Qualification requirements:

Educational qualifications that demonstrate proficiency at 'A' Level standard

Excellent IT and analytical skills

Excel - Intermediate level

Please call Nicola at HR GO recruitment on 0151 3471110 or email nicola.evans@hrgo.co.uk

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 314567
Lead Customer Operations Manager
£43,677
- £48,045 (dependent on experience) plus £2000 Lead allowance, potential 10% bonus and 25 days annual leaveFull time, PermanentLeeds City Delivery Office, Wellington Bridge, LS12 2UA
At Royal Mail we deliver more.

ABOUT US
We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

Shift Patterns

Monday to Saturday (Rotating day off), hours between 07:00
- 15:12

THE ROLE
As a Lead Customer Operations Manager, you’ll be responsible for leading and developing a team of Customer Operations Managers (COM) to take ownership and accountability to deliver results across a balance scorecard. Whilst at the same time deploying significant transformational changes.

You’ll be the point of contact for external stakeholders and hold the responsibility through delegation, coaching and support to ensure all COMs complete tasks to time and quality, delivering the scorecard performance.

You’ll produce the weekly resourcing plan and ensure all COMs deliver towards this. Leading on safety will be key, ensuring each COM completes their safety tasks and the unit’s specific PIC tasks are accomplished, alongside confirming each COM is managing their fleet, and the unit hits overall targets.

Furthermore, you’ll also have full accountability for your Delivery team, you’ll work through the morning and into the afternoon and ensure the smooth running of all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.
To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union, taking the lead for the unit, to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.
WHAT YOU’LL GET
We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy.

Then there are all the excellent benefits that come with your role, such as free health and wellbeing support for you and your family through our Help@Hand service and a private medical assessment. MyBundle provides benefits such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more.

There are also all the exciting career opportunities that come with leading a team and driving key decisions in one of the UKs largest employers. And that’s before we’ve even mentioned the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.
ABOUT YOU
Are you looking for a job that delivers more? When you join Royal Mail, you join an organisation that achieves something extraordinary every day. We’ve been trusted by the nation for more than 500 years. You’ll be at the heart of your community, vital to your team, and part of an organisation that delivers for the nation.

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.
NEXT STEPS
Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.



We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 25th July. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

Service Care Solutions are looking for a Vetting Officer to work within the Cheshire Constabulary on a 7-month contract.

Location: Winsford

Job role/responsibilities:
To provide an effective and efficient service which supports the requirements of the Vetting Code of Practice and APP for the Police Community.

• Validate vetting requests by quality assuring applications, identifying anomalies, and rejecting unauthorised or incomplete submissions to ensure compliance with the Vetting APP.
• Manage and update Vetting Management systems with sensitive information, ensuring accurate maintenance in line with Force requirements.
• Conduct detailed research of policing systems, open sources, and third-party information per the Vetting APP, aligning inquiries with the required vetting level to locate relevant records and material.
• Analyse and assess information for relevance, identifying issues related to individuals' suitability for employment.
• Prepare case files and concise reports recommending granting or declining vetting status to assist the Vetting Manager and Deputy Vetting Manager.
• Apply the Vetting Code of Practice, APP, and associated documentation (e.g., Rehabilitation of Offenders Act, Data Compliance, and Code of Ethics) to ensure compliance and efficient application processing.
• Conduct checks on the Counter Terrorism database to identify any links to extreme groups, initiating inquiries with Counter Terrorism Intelligence Officers as needed.
• Act as the first point of contact, providing advice to Force personnel, agencies, and the public to ensure accuracy and compliance with the Vetting APP.
• Initiate and send requests for checks to other Police Forces and agencies, following up to ensure timely completion.
• Monitor the departmental mailbox, responding to emails and taking necessary actions within agreed timelines.

Knowledge/Experience required:

• Educated to Level 3 of the Regulated Qualifications Framework (RQF) or with equivalent relevant experience.
• Some experience in an administrative role (preferably customer-facing).
• Some experience of working in an investigative, analytical or research environment.
• Would need to be or become competent in Niche/PNC/PND.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Field Service Engineer

Taunton (Southwest)

£28,000 to £35,000 Basic Salary DOE + £840 Annual Stand-By Rate + Van (Can be used personally) + Overtime Opportunities (1.5x) + Door to Door Travel Covered

40 Hour week Monday to Friday. Weekend Rota one in four weekends with additional call out payments.

Field Service Engineer required for a nationwide company who provide and service coffee machines for a variety of large, recognisable outlets. This is a great opportunity to join an expanding team within a company who can offer comprehensive training on their products.

This role will suit candidates with any electromechanical service & repair experience. Those from a white goods background or similar will be suitable.

The successful candidate will work within a 20-to-30-mile radius of the Taunton area and will be required to travel to customer sites to carry out both planned and reactive maintenance, as well as installation work.

The company service every major type of coffee machine and are recognised nationwide. They are well established and built a brand associated with quality and professionalism.

The Field Service Engineer Role

· Installation of coffee machines

· Planned maintenance and Reactive breakdown work

· Field based, covering a 20-to-30-mile radius of Taunton

· Complete service paperwork

· Monitor stock levels

· 40 hour week Monday to Friday with a requirement to work some overtime and 1 in 4 weekends within an on call rota basis.

The Field Service Engineer Candidate

· Electromechanical experience – coffee machines, white goods or similar

· Electrically competent – including testing

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.