Total 180 customer service job vacancies in crewe cheshire cw1 2el

Your new company
My client, a market leader in its field, is seeking a professional Customer Service advisor to join their team on a permanent basis.
Specialising in a variety of product rental processes, you will be joining a fast-paced team dealing with a national client base.


Your new role
The position is being offered full-time Monday to Friday, working exclusively from the office based in Warrington.
This is a fast-paced job, so the right candidate should enjoy spinning multiple plates all the time and be able to react to the ever-changing environment.
Some of your duties will include but not limited to
Liaising directly with customers and the sales teams to offer support with all new rental enquiries
Liaise with accounts for setting up new customers, raising rental contracts to include maintenance and thorough examination processing
Liaise with the dedicated transport company to ensure timely deliveries.
Ensure all order, contract and documentation is in order and filed as appropriate
Liaising directly with customers and the sales teams to offer support with all new rental enquiries
Liaise with workshops and Asset Controllers to schedule workload
Liaise with accounts for setting up new customers, raising contracts
Deal with off hires, terminating agreements, field based off hire inspections.
. What you'll need to succeed

Strong proven history within an office-based customer service position, ideally within the rental market
Excellent communication skills, both written and verbal
Be self-motivated and flexible
Possess strong administration, planning, organisation, and prioritisation skills


What you'll get in return
Joining a friendly and supportive team
Free parking
25-day holiday plus bank holidays
Competitive salary at £26,000 per annum, rising to £28,000 after 6 months' probation.
Company pension scheme



What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Recruitment Co are recruiting on behalf of our client based in Warrington.


The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people.

This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers.



We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required!



This position is permanent from day one!


Job Duties Include:

• Speaking to Customers over the phone (Outbound and Inbound)
• Confirming Customer's Safety
• Helping report repairs for Customers
• Speaking to Housing Officers and other Family Members

Skills Required:

• A Clear and Friendly Telephone Manner
• Excellent Computer Skills
• Keen Attention to Detail
• A Strong Desire to Reassure and Help.

Working Hours:

08:00-13:00

Pay rate:

£11.56 per hour

Shift Examples:
Week 1 Monday, Tuesday , Wednesday
Week 2 Monday, Tuesday, Saturday Sunday


**(An evening shift will be required once every 4 weeks working 1pm until 10.15pm)**

**Whilst training for the first 3 weeks you will be required to work 08:30-17:30**



If you're interested, Please apply online with a copy of your most updated CV and we will be in touch!

The Recruitment Co are an equal opportunties employer






CPWarrington

Field Service Engineer (Gas / LPG / Oil)

South West - Bristol / Bath / Swindon / Gloucester / Newport

Up to £45,000 Basic Salary (Negotiable DOE) + Regular Overtime Available (OTE approx. £50,000 +) + Company Van (Can be used for personal use) + PPE + Ipad/phone + Sick Pay + 25 Days Holiday + Bank Holidays + Call out (1 week in 6, £100 standby rate)

Monday to Friday – 40 Hours per Week

Field Service Engineer required for a well-established installation, service and maintenance company based in Bristol. This is a great opportunity to join a friendly company who are committed to staff development and can offer regular overtime for those looking to boost their earning potential.

The successful candidate will need experience as a gas service engineer working in both domestic and commercial industries and will hold relevant qualifications, plus LPG and OIL. There is a 1 in 6 week call out rota.

The successful candidate will be responsible for carrying out service and repair works to commercial and domestic systems in a 150-mile radius of Bristol. However, most of the work is within the Bristol, Bath and Swindon areas and no stay away is required in this position.

The Field Service Engineer Role:

· Working on, servicing and fault finding on warm air heaters, commercial boilers, domestic boilers etc.

· Approximately 75% commercial work, such as schools, care homes, hotels etc, 25% domestic work

· Will predominantly work from home – will only need to visit Bristol base to pick up spares and parts

· Call out rota in place for 1 week in 6

The Field Service Engineer Candidate:

· Experience working on both domestic and commercial systems - qualifications in Commercial, Domestic, LPG and OIL

· Hold domestic qualification such as: CCN1, CENWAT, CKR1, HTR1, MET1, CONGLIPD or equivalent

· Hold commercial qualification such as: CIGA, CODNC01, ICPN1, TCP1A, CORT1, UVHW or equivalent

Salary: Competitive salary plus Veolia BenefitsLocation: Birchwood Park, Warrington Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you!

What will you be doing? The difference you'll make:

• Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively
• Always putting our customers first and finding personalised solutions to meet their needs.
• Building strong relationships with both internal and external customers to ensure we deliver the best service.
• Constantly seeking ways to improve the customer experience and resolve any challenges they may face.
• Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality.
• Supporting the business by promoting Veolia's products and services to our customers.
• Embracing a curious and proactive attitude to continuously develop our knowledge and skills.
• Working collaboratively with other teams to deliver timely resolutions for our customers.
• Bringing your best selves to work every day to achieve targeted growth and provide exceptional service.

What we're looking for:

We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you.

Our must-haves. What you'll bring:

• Proven Ability to put the customer first, whether it's face to face or on the phone.
• An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication.
• Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach.
• Use strong planning and organisational skills to deliver excellent service.
• Show great interpersonal skills and pay attention to detail in everything we do.
• Be proactive, adaptable, and always willing to go the extra mile for our customers.
• Have a passion for personal and professional growth, and a commitment to exceeding expectations.
• Be open to a broad range of activities and able to adapt to changing business needs.
• Good attention to detail, speed of typing, and a friendly telephone manner are essential.
• A basic understanding of business finance and customer profitability is important.
• Be proficient in using Google Office Applications and able to learn new systems quickly.
• Take initiative and have a genuine interest in going above and beyond for customers.
• Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English.
• Have the right to work in the UK.

What we can offer you:

• 25 days of annual leave
• Facilities parking and subsidised lunch
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you
• can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

Our promise to you

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Apply today, so we can make a difference for generations to come.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

Senior Service Advisor - Crewe

Salary - Up to £35,000 Basic + Bonus

Days - Monday - Friday, 8am - 5:30pm, Saturday mornings on a rota

Ref - OC19169

We have a new job vacancy available for Service Senior Advisor in Crewe. This role suits a Service Seior Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealership groups in the UK. They're rapidly growing, making it the perfect time to join. If you're a Senior Service Advisor currently on the lookout, then apply now!

Senior Service Advisor Benefits:

• Career progression and development opportunities
• Employee Discounts
• Company Pension
• In house training programme
• Referal bonus scheme (Up to £1,000)

Senior Service Advisor Role:

• Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after-sales function and various staff members in different departments
• Upselling any additional products to new and existing customers.

Senior Service Advisor Requirements:

• Full UK driving license
• 1+ years experience as a Service Advisor
• Main dealership experience would be advantageous but not essential

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Your new company
A large UK manufacturer and leader in their field, is currently on the lookout for a Customer Account Specialist to join their busy team based in the Chester Business Park. Working as part of the Customer Service team, you will be responsible for providing high quality customer service by proactively managing the process of orders both efficiently and professionally.
Your new role
You will be key to the relationship development of important internal and external stakeholders and play a pivotal role in providing support to customers. Your role will be to ensure that all orders are processed efficiently and correctly within the current terms of sale, guaranteeing accurate invoices to customers.
You will be responsible for liaising with drivers regarding the logistics of orders and planning the accurate movement of finished products to satisfy the requirements of distributor and farmer customers. This role will involve following the order in an end-to-end process, from initial order to delivery, so the alibility to work to set deadlines is a must. You will be required to consistently investigate, check and raise credit applications and process customer complaint settlements professionally, so attention to detail and a high level of communication skills, both verbal and written, are essential for this role.

What you'll need to succeed
Previous experience in a similar role, whether it be customer service or within distribution. Commercial awareness, and the understanding of key metrics and ability to deliver objectives. The ability to think logically and display sound problem-solving ability, whilst remaining calm under pressure.
What you'll get in return
An excellent pension and bonus scheme, hybrid working, private healthcare, competitive salary and a fantastic team to grow and learn within!!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

***BRAND NEW SITE***

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Crewe. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

The Ideal Candidate

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

**We offer a relocation package of up to £8,000**

The relocation package is for anyone who would need to relocate in order to take up employment with Cheshire and Wirral Partnership. Terms and conditions apply

Come and join our dynamic Specialist Mental Health Senior Leadership Team. We are looking for dedicated individuals who are committed to transforming community mental health services for our Cheshire East and Cheshire West population. You will be working alongside a well established Specialist Mental Health Senior Leadership Team including, Clinical Leads, Operational Leadership and Corporate Leadership who will support you in delivering on Community Mental Health Transformation.

You will navigate a thriving and dynamic health and social care landscape whilst promoting CWP strategic aims and ambitions in the Cheshire West and Cheshire East locality, seeking to promote consistency across the two patches. You will be involved in service innovation with the intention of transforming community mental health services for our service users and their carers.

Not only that We offer a relocation package of up to £8,000 to support you in moving in order to take up employment at Cheshire and Wirral Partnership.Terms and conditions apply

Should you have any questions please do not hesitate to contact us.

Please note, a presentation on a specific topic relating to Community Mental Health Transformation will be required. The topic will be shared upon shortlisting.

The post holder will take a lead role in a comprehensive review of Community Mental Health with a view to delivering evidence based integrated care within Western and Eastern Cheshire Secondary Care Mental Health services.

You will be liaising with Clinical and Corporate Services. External stakeholders including partner organisations, service users and carers. Other regular external contacts will include Private, Independent and 3rdsector organisations

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.



Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.


CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.

We welcome applications from people who have direct experience of accessing our services.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.



CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.



Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.



An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email – cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.


This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

German Speaking Customer Service Administrator

• Location: Runcorn / Hybrid home working
• Salary: £25,000 - £27,000 + annual bonus
• Contract: Full time, Permanent
• Excellent Benefits!

My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in Runcorn with some hybrid home working.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is £25,000 - £27,000 per annum plus an annual bonus paid every December.

Job Description:

• To accurately record sales orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

Person Specification:

• Strong communicator who's fluent in German
• Entry level role but previous experienced within working a customer focused role would be advantageouse. previous experience in Customer Service, Administration, Retail, Hospitality etc.
• Organised and professional

Benefits of the role:

• Competitive Salary
• Annual bonus
• Free onsite parking
• Learning & development opportunities
• 25 days annual leave + birthday off + bank holidays
• Vitality healthcare plan
• Discounts on products
• Regular social events

Apply for this role now or email your cv directly to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

German Speaking Customer Service Administrator

• Location: Runcorn / Hybrid home working
• Salary: £25,000 - £27,000 + annual bonus
• Contract: Full time, Permanent
• Excellent Benefits!

My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in Runcorn with some hybrid home working.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is £25,000 - £27,000 per annum plus an annual bonus paid every December.

Job Description:

• To accurately record sales orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

Person Specification:

• Strong communicator who's fluent in German
• Entry level role but previous experienced within working a customer focused role would be advantageouse. previous experience in Customer Service, Administration, Retail, Hospitality etc.
• Organised and professional

Benefits of the role:

• Competitive Salary
• Annual bonus
• Free onsite parking
• Learning & development opportunities
• 25 days annual leave + birthday off + bank holidays
• Vitality healthcare plan
• Discounts on products
• Regular social events

Apply for this role now or email your cv directly to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

PPM Recruitment are currently on the look out for domestic Gas service engineers for the south wales area

What we are looking for

• Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
• ACS Qualifications CCN1, HTR1, CKR1, CENWAT
• UNVENTED qualifications are desirable but not essential
• Understanding of gas legislation
• Full driving license
• Understanding of Health and Safety and working to best practice
• Ability to manage own time and workload
• Experience of working with the public, demonstrating excellent customer service

This is a temp to perm position offering the following

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

To apply please email

Contract Type: Permanent Contracted Hours: 35 (Full Time)



Who we are:

Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.



Working with our customers really does change people’s lives and if you want to make a difference Plus Dane is the place to be!



We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.



What we’re looking for from you to join our team:

As an Older Persons Customer Coordinator, you will provide our customers with a cost effective, high quality, enhanced housing service that meets the needs and requirements of older and vulnerable people. You will be a first point of contact for our customer, other internal teams and stakeholders, for specialist advice and assistance.




As an Older Persons Customer Coordinator you will deliver a variety of initiatives that help promote good health & wellbeing, sustain tenancies and aid independent living.




As an Older Persons Customer Coordinator you will assist maintaining the safety and security of their homes and to comply with the requirements of their tenancy agreement.



What you’ll get in return:

You will be working a 7-hour day between Monday – Friday.



You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme and generous shopping discounts. We also have a competitive company pension scheme, where we contribute 8% and our colleagues can contribute anything from 3% upwards.



From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples’ wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.



We actively encourage personal development and there are plenty of opportunities to progress your career as you join the team that has a career path to many other parts of our organisation. We also offer ongoing training in a variety of areas including formal qualifications.



If this sounds like the place for you APPLY!



Interviews are due to take place week commencing 9 December 2024 and the start date for the successful candidate is expected to be January 2025.



This vacancy may close early if we receive a high volume of applications.



If you need any adjustments to apply or attend an interview, please let us know.



For information on how we use your personal data please follow the link at the foot of this page.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Cheshire East Council

Cheshire East Council are currently looking for someone who is happy to work 37 hours per week.

Job Purpose

As a Personal Advisor, you'll act as a corporate parent for young people preparing to leave the care of the local authority. You will provide qualitative assessments, ongoing support, and guidance to empower care leavers in developing the necessary skills for independent living. This role aims to support care leavers in realizing their full potential, contributing to their emotional, social, and financial independence.

Key Responsibilities

• Relationship Building: Establish and maintain meaningful relationships with care leavers, ensuring their views are heard and their needs are central to all support efforts.
• Pathway Planning: Participate in the assessment, preparation, and review of pathway plans to equip young people with essential life skills for independence.
• Service Coordination: Facilitate access to relevant services, working collaboratively with partner agencies to support the progress and well-being of care leavers.
• Documentation: Maintain comprehensive, up-to-date records of interactions and services provided using the Council's electronic systems.
• Crisis Response: Provide flexible, rapid response support in crisis situations, which may include work outside of typical office hours.
• Equal Opportunities: Deliver services with a caring approach that respects diversity, including race, culture, disability, gender, and sexuality.
• Advocacy and Safeguarding: Promote the best interests of care leavers, advocate for their rights, and take necessary measures to ensure their well-being.

Requirements

Essential

• Qualifications: NVQ Level 3 in Advice and Guidance, Health and Social Care, or equivalent education.
• Knowledge & Skills: Understanding of young people's issues, assessment methods, and education/employment trends. Ability to work effectively within a team and build partnerships across diverse groups. Proficient in IT applications and effective time management.
• Personal Competencies: Excellent communication skills, flexibility, adaptability, and commitment to equal opportunities.
• Other Requirements: Willingness to travel across Cheshire East and flexibility to work evenings and weekends when required.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Your new company
My client, a leading utilities organisation based in Warrington, is seeking a professional Customer Service Manager to join their team on a permanent basis.
The organisation is dedicated to providing exceptional service and innovative solutions to a variety of customers and clients alike.
Due to the expansion of the customer service team, they are now seeking a skilled Customer Service Manager to manage a team of advisors and team leaders.

Your new role
Based within contemporary offices, the position is being offered, full-time, Monday to Friday, with a hybrid model in place.
Some of your duties will include but not limited to
Manage and develop a team of advisors and leaders, ensuring high performance and job satisfaction
Lead the wider team in delivering exceptional customer service across all channels, phone, email, online, ensuring timely and accurate resolutions to enquiries and issues
Track key performance indicators such as customer satisfaction, response times, and issue resolution rates.
Regularly review and analyse team performance to identify areas of improvement
Continuously assess and improve customer service processes to increase efficiency
Work closely with other departments, operations, compliance, accounts to ensure smooth service delivery
Ensure the team adheres to industry regulations and company policies, maintaining high standards of service at all times
Utilise customer feedback and insights to make informed decisions on service improvement

What you'll need to succeed
Minimum of 3-5 years of experience in a customer service management role, ideally within an office-based environment
Proven experience managing and developing teams with a track record of driving performance
Strong analytical and problem-solving skills with the ability to identify trends and implement effective solutions


What you'll get in return

Competitive salary
Pension scheme and private healthcare
25 days annual leave, plus bank holidays
Free parking
Hybrid model

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

PPM Recruitment are currently on the look out for domestic Gas service engineers for the south wales area

What we are looking for

• Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
• ACS Qualifications CCN1, HTR1, CKR1, CENWAT
• UNVENTED qualifications are desirable but not essential
• Understanding of gas legislation
• Full driving license
• Understanding of Health and Safety and working to best practice
• Ability to manage own time and workload
• Experience of working with the public, demonstrating excellent customer service

This is a temp to perm position offering the following

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

To apply please email