Total 114 customer service job vacancies in derby de1 3qt

Calling all enthusiastic problem solvers and customer champions!

We're seeking an outgoing and motivated individual to join our vibrant Derby branch as a Customer Service Advisor within our Workwear and PPE team.

In this dynamic role, you'll be the bridge between our customers and our internal sales teams, ensuring seamless service that fuels our branch's continued growth. This role is all about the customer; so, if you like putting them at the centre of everything you do – read on!

Here's your chance to:

Connect: You'll connect with customers, understand their needs, and build relationships.

Build Knowlege: Be the first line of defence for resolving queries, orders, and product information.

Become A Pro Multitasker: Can you juggle calls, emails, and internal requests with a smile? Sound like you? This could be your role!

Strategic Thinking: Identify efficiency opportunities and champion process improvements that boost our entire team.

Collaborate: We're all about teamwork, so expect a supportive and dynamic atmosphere where your ideas are valued.

We want to hear from you if you are:

• Punctual and organized: Deadlines are your friends, and chaos doesn't faze you.
• A phone hero: You own the conversation, leaving customers feeling heard and satisfied.
• A Microsoft Office expert: Spreadsheets and emails are your playground.
• A results-oriented go-getter: You have a fire and a passion for exceeding expectations.
• A data-driven problem solver: Numbers sing to you, and you love uncovering insights to improve processes.

Experience needed:

• Customer service background in a wholesale / product sales background
• PPE / Workwear sales or customer service experience is ideal!
• Used to managing expectations – Supplier, customer and internal. Used to dealing with backorders and unexpected delays.

If this sounds like you - then dive into this exciting opportunity!

We offer a competitive package with perks like free parking, a pension plan, discounts, and much more. Plus, you'll get a chance to make a real impact in a fast-paced and rewarding environment.

Proud member of the Disability Confident employer scheme

Contract Personnel are recruiting on behalf of our client based in Derby who are looking for a Forklift Field Service Engineer to join their team on a permanent basis.

Are you hands on and love life out on the open road? Do you have experience in mechanical engineering?

Are you good at planning? Can we utilise your organisational skills? Do you take pride in your work?

We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and you would work within the Service Department to maintain, repair, service and modify a range of other material handling equipment.

Key responsibilities will include:

Services, maintaining and overhaul, fault find and resolve on a range of material handling products.

Servicing:

⚙️ Gas, diesel and electric powered forklift trucks

⚙️ Using check sheets i.e checking brakes, lifting assembly & steering in working order

⚙️ Changing oil and filters as necessary

⚙️ Thorough Examinations pending qualifications

⚙️ Preventative Maintenance, such as lubricating steering and lifting equipment.

Battery Maintenance:

⚙️ Check voltages and fluid levels of forklift trucks, using meters and hydrometers.

Your experience/qualities will include:

You will have worked with material handling products or hold an engineering position and are looking for the next step to further your career; however, we are open to considering candidates from other backgrounds such as: Automotive, Roadside recovery, Agricultural, REME, Construction Equipment, PSV, HGV, LGV or Plant.

⚙️ Respond to breakdowns.

⚙️ We pride ourselves on our customer service. You’re the face of our company we are looking for someone that can build a good rapport & deal promptly with customer downtime helping to keep their business moving!

⚙️ Shows initiative and can help to support and direct others when they need it as well as accomplish their own tasks.

⚙️ Achieve agreed targets, i.e., response time.

⚙️ Completion of documentation to company standards

⚙️ Liaise with our parts team to ensure appropriate stock levels are held on the company vehicle.

⚙️ We would love your help with working on mobile machinery (brakes, steering, wheels, lift chains etc.)

⚙️ Do you have experience in Electrical drive and control systems, Diesel and LPG engines and common drive-trains?

⚙️ Hydraulics?

Essential to have:

⚙️ Full UK driving license.

⚙️ City and Guilds in Electrical / Mechanical Engineering related field

⚙️ Diagnostic computer skills

⚙️ Qualified in related field or similar years’ experience

⚙️ Able to work unsupervised as required

⚙️ Experience in Electrical / Mechanical Engineering in heavy goods / plant machinery / automotive

Benefits:

23 Days annual leave plus bank holidays

⚙️ Free on-site parking

Cycle to work scheme

⚙️ Death in service

Employee recognition & service award

Company pension scheme

Optional well-being sessions each week

Costco Card Membership

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Senior Mental Health Nurse to join our Enhanced Support Service Mental Health team at HMP Foston Hall, a closed category women's Prison and Young Offenders Institution, located in the village of Foston in Derbyshire, England. Salary This position is full time, youll receive an annual salary up to £50,000 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

About the role

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What’s in it for you

Job Description

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be Responsible For

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

Core Purpose

Serving our customers, communities and planet a little better every day.

Values

• Our customers are at the heart of everything we do

• We treat each other how they like to be treated

• We work together as one team

• We make thing’s easier

About us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.

In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.

We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please Note

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

A client within the public sector based in the East Midlands is currently recruiting for a Mechanical Project Supervisor to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to manage the Councils building and maintenance projects, providing technical specialist advice in Mechanical Building Services Engineering, ensuring that all works are carried out in an efficient manner.

Key responsibilities will include but not be limited to:

• Act as a key advisor to the Corporate Landlord on compliance of the Corporate Estate, in accordance with ISO 55000 International Standards for Asset Management.
• Be the Councils technical specialist for mechanical engineering, overseeing compliance, servicing, and projects.
• Provide a lead role in the programme planning, resource planning, budget planning, quality of service and value for money of the sections projects. Take a lead role in budget forecasting and monitoring.
• Ensure all property and construction work carried out by the Council complies with relevant statutory legislation, codes of practice and professional guidance documents.
• Take a lead role in the preparation of the Councils property and construction Frameworks and contracts.

The Candidate

To be considered for this role you will require to be degree qualified or equivalent in control or mechanical engineering or to have completed a foundation degree, BTEC HNC/HND in mechanical engineering or a related engineering subject.

It will be essential to be in experiences in the below:

• Experience and considerable relevant practice experience in the design, installation and management of Mechanical building services, desirable but not essential.
• Experience of specifying and managing building electrical and mechanical works for a range of term, and main contractors
• Ideally, be a Chartered Mechanical Engineer: MIMechE

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Please review attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. To work within a multi-disciplinary CAMHS team, providing support services to children, adolescent and their families/carers with complex needs. To organise own workload for a range of complex cases. Seeing young people and families in order to carry out mental health assessments, plan and provide community based interventions in a variety of settings, eg, the specialist day service, home, education, GP surgery and other primary care settings. To take an assertive outreach approach in order to help young people maintain a level of mental health support that can benefit their emotional wellbeing/mental health. To undertake ongoing risk assessment of harm to self or others, risk of vulnerability, and complex health and social care assessment. To monitor the effects of prescribed medication and to report any side effects to the responsible medical officer in accordance with local Trust policy and the NMC administration of medications policy. To feedback outcomes of assessment and intervention to relevant CAMHS colleagues in regular clinical discussion, and directly to the nominated senior clinician in managerial supervision. To promote a wider understanding of mental health issues relating to children and adolescents amongst families, referrers and other professionals. To facilitate group work with service users. To develop and maintain good relationships and clear lines of communication with other professional agencies and departments. The provide advice, training and support to services in key partner agencies where appropriate and act as a key liaison person. To contribute towards the development of specialist team protocols and propose changes to the working practice of the team. Participate in organised service activities, ie allocation, team meetings, case discussions in order to contribute towards service development. To participate in meetings and reviews to support children, young people and their families in planning to meet the needs of the service user.

Would you like to join a team that is contributing to making Buzz the Nation’s No1 Choice for Bingo?

We have a fantastic opportunity to join the Live Bingo Team and are on the lookout for a Live Bingo Deputy Manager based in our Live Bingo Studio in Derby.

We are looking for an experienced manager either who is ready to step into a Deputy role or who is currently at Deputy level and would like to expand their career.

Working alongside the Live Bingo Customer Operations Manager, you’ll be responsible for a team of Live Bingo Hosts and Chat Stars who are delivering our bingo products across our Omni-Channel business for clubs and our online bingo rooms.

We are looking for the right person who can bring their retail management experience and help develop the team further. You will be someone who thrives and has passion in leading, coaching and guiding a team to be super successful enabling everyone to reach their full potential.

Delivering an exceptional customer experience, service and standards is part of who we are in the Live Bingo Team. We are looking for someone who has enthusiasm, dedication, commitment, and drive. You will play such an important role in the team delivering this to for our customers along with achieving all our KPI targets. You need to have an analytical eye, spot areas of improvement and help build plans within the team that elevates us from our competitors. You will at times work closely with the Bingo Product, Marketing & Social, Retail Commercial and Customer Service teams.

Your knowledge and experience


Previous experience of managing a team in a face-to-face customer service role, ideally within a bingo, leisure, hospitality, or retail environment
Previous experience of working within a gaming environment
Evidence of being able to create, manage and drive new Initiatives through others.
Has presence and impact within groups.
Self-aware and welcomes constructive feedback.
Committed to your own and other's development.
Ability to multi-task and effectively operate in a dynamic, constantly evolving environment.
A track record of delivering high levels of customer service & KPI delivery.
Strong customer focus with service values & team principles.
Brings business awareness to decision making.
Understanding of KPI's that may affect the commerciality of the business.
A relentless focus upon customer service standards with strong attention to detail


Hit the Jackpot with Our Benefits

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


Your skills:


Ability to work in a dynamic and agile way and deliver on deadlines
A keen eye on attention to detail when delivering outputs of work
Strong communication skills, written, spoken and visual for our internal teams and customer user experience
Not afraid to explore out of the box thinking to deliver a better customer user experience
Able to adapt quickly to changing demands.
An enthusiastic self-starter who identifies opportunities


For more onformation please see attached job description and apply today!

#BB1

Healthcare Assistant (HCA) - Derby NHS

Location: Derby NHS
Contract: Agency (Service Care Solutions)
Rate: £14.25/hr Ltd (Days) and £16.00/hr Ltd (Nights), paid weekly through umbrella
Shift Options

• AM Shift: 7:15 am - 2:45 pm
• PM Shift: 2:30 pm - 10:00 pm
• Waking Nights: 9:45 pm - 7:30 am

Role Overview
We are hiring dedicated Healthcare Assistants to join Derby NHS, providing essential support to patients in all aspects of daily living. Key responsibilities include assisting with personal care, mobility, eating and drinking, and toileting.
Requirements

• Previous experience in a healthcare setting preferred.
• Compassionate and patient-centered approach.

Apply Today to join a supportive team dedicated to enhancing patient care in the Derby area
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

We have a flexible role available for an experienced Support Worker working in a supported living unit in Derby

Within this role you will be offering 2-2-1 support to a young adult service user, helping them learn the necessary life skills to be able to live independently.

The service user may have had traumatic experiences previously therefore, this role requires a calm and patient person to help them overcome their past and have a brighter future.

You will be following plans which help the service users with everyday tasks such as cooking, cleaning, personal care and leaving the house to do activities.

If you are an effective team worker with a positive attitude, get in touch today!

To demonstrate your experience and suitability for the role of a Support Worker you will need:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving and Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Bank role covering holidays and sickness

You will be working on an "as required basis" on days from Monday to Sunday with the typical hours being 09:00 to 19:00

The rate of pay for this role is £11.50 per hour

For further information about the main responsibilities please view the attached job description and person specification. Please click on the link for a little insight into our services and our people https://vimeo.com/benthompsonfilms/psychologyrecruitment?share=copy

Join Our Team as a Customer Service Advisor in Derby! ??
Location: Derby, DE74 2UD
Salary: £23,000 (approximately £11.79 per hour)

Working Hours: Monday - Friday

• Shift 1: 9 AM - 5:30 PM x 5 position available
• Shift 2: 10:30 AM - 7 PM x 5 position available

Start Date - Next week WC 14th October
Length of contract - 4 weeks to start of with, however there is potential to go permanent for the right candidate.

Free onsite parking

About the Role
Are you passionate about delivering exceptional customer service? Join us as a Customer Service Advisor, where you will provide a telephone-based booking service for clients seeking residential surveys related to mortgage valuations. Your work will support clients ranging from high street banks to individual homeowners.
Main Responsibilities

• Book appointments for Surveyors to conduct property valuations and surveys.
• Deliver a proactive, professional, and productive service to clients.
• Ensure excellence in service delivery at all times.
• Overcome customer objections to maintain high service levels.

What We're Looking For

• Outstanding Customer Care: Proven experience in customer service.
• Resilience & Positivity: A positive, organized individual who can work at pace.
• Communication Skills: Excellent verbal and written communication abilities.
• Team Player: A proactive attitude with the ability to collaborate effectively.
• IT Literate: Proficiency in MS Office, internet, and email systems.

Why Join Us?

• Be part of a dynamic team dedicated to service excellence.
• Enjoy a supportive work environment with opportunities for growth.
• Competitive salary with consistent working hours.

Ready to Take the Next Step?
If you're enthusiastic about providing outstanding customer service and want to contribute to our success, we want to hear from you!

How to Apply:
Send your CV or call Manpower Leeds office on 01132438871
Join us in making a difference-apply today!

Service Care Solutions are supporting a reputable non-profit provider in and they are currently recruiting for a Digital Recovery Worker. As a Digital Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positively within a service user and have the ability to develop potential within.

This role is Not remote. The role is based in the office in Derbyshire.

Key role and responsibilities for a Digital Recovery Worker;

• Complete assessments via teams for Service users who can not attend on site.
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Digital Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Digital Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• Specialist Substance Misuse consultants offering single point of contact

If you are interested in this role then please applying via the link or send your CV to me at Paul.Rimmer@servicecare.org.uk

£250 Referral Bonus also on offer for candidates who are successfully placed following referral and who meet the appropriate criteria.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.