Total 18 customer service job vacancies in e15 1az

Location: Stratford
Salary: £25,000 per year

We are looking for a Customer Service Advisor to join a dynamic team at a leading property maintenance provider. In this role, you will be the first point of contact for residents, assisting with their repair requests and ensuring smooth communication throughout the process.

Key Responsibilities:

• Take inbound calls from residents regarding property repairs.
• Log repair requests into the system for planners to manage.
• Communicate with residents to schedule appointments and follow up on existing requests.
• Provide exceptional customer service and keep residents informed on the status of their repairs.

Skills & Experience:

• Strong communication skills, both written and verbal.
• Previous customer service experience.
• Ability to work in a fast-paced environment and handle multiple tasks.

If you are motivated, organised, and have a passion for customer service, apply today to join a company that values its team and offers opportunities for growth.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

The Head of Childrens Community Speech and Language therapy service is responsible and accountable for the strategic, operational and professional management and leadership of the Speech and Language Therapy service to children and young people in Newham aged 0-19 years. This will include supervision and line management of the team, co-ordinating the delivery and development of the service, ensuring that the service is equitable and effective and that local and national standards of practice are maintained. The Speech and Language Therapy (SLT) service consists of 3 key clinical teams; early years, complex needs and the integrated schools team. The Head of Service will have clinical responsibility for the service delivery of the jointly commissioned schools service, the traded service to schools and overall responsibility for the integrated SLT service, overseeing the SLT clinical teams of early years, complex needs and schools services. The post holder will ensure coordinated and effective provision of all aspects of the service, through the creation of policies and procedures that reflect national and local priorities. The post holder will lead on the analysis and audit of the services to develop a culture that is responsive to changing need. The post holder will demonstrate by example excellent clinical practice exhibiting advanced clinical skills including assessment, differential diagnosis and provision of second opinion. The post holder is responsible for recruitment, performance appraisal, performance management and instigating disciplinary procedures and mentoring process within the integrated SLT service. The post holder will resolve informal complaints and draft initial responses to formal complaints about the service: following local policies and procedures, and to ensure that all staff within the team understand and comply with the complaints policy. The post holder will ensure effective resource management within the department and hold a delegated budget for department procurement. The post holder will support and develop new services through negotiation with other agencies, working with the business contracts department to form appropriate Service Level Agreements. This involves the development of comprehensive financial and clinical proposals, monitoring and evaluating the new services The post holder may be asked to attend meetings on the behalf of the Childrens Therapy Manager and to deputise for the Head of Therapies To be responsible for supporting the development of care pathways in conjunction with other teams, managers and clinicians within Community Services and with partner agencies as part of care pathways across organisational boundaries e.g. Autistic Spectrum Disorders To provide quality assurance across service areas ensuring that services are safe, effective, efficient and responsive to changing patterns of need and enabled to deliver sustainable, high quality services underpinned by evidence informed best practice To lead, develop and support staff within the service, leading on service improvements and relevant initiatives, prioritising and facilitating professional development and research including outcome measurement. Contribute to advancing the profile of the department within the Trust, locally, and nationally.

Weekly paid weekend work available for experienced Support Workers in the Radcliffe area!

A residential supported living unit in Radcliffe are looking to supplement their team with passionate and reliable Support Workers.

You will be assisting in providing round-the-clock care to the service users living with learning disabilities and complex care needs. You will be enabling them to live as independently as possible, while learning important life skills.

You will work to empower residents by accompanying them in daily activities. Other responsibilities will also include household duties and any necessary paperwork.

If you have experience providing high quality care in your local area, then we would love to hear from you!

To be suitable for this position you must have:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving and Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Please attached a up-to-date CV to your application.

**Please note that we do not offer sponsorships**

This position is ongoing.

You will have access to available hours on a week by week basis with typical hours being:
07:30 to 15:00
14:30 to 21:00
20:45 to 07:45

The rate of pay for this role is £11.44 per hour.

QS Care need care assistants for immediate starts in Radcliffe on Trent!!
You will be working in a residential care home. care for people with aged related illnesses. The home have requested an experienced care assistant to become a regular at their home, so the residents can become familar and comfortable.You will be caring for their physical and emotional wellbeing, including hygiene, personal care and nutrition.

To be suitable for this position you must have:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving and Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Please attached a up-to-date CV to your application.

**Please note that we do not offer sponsorships**

This position is ongoing.

You will have access to available hours on a week by week basis with typical hours being:
07:30 to 15:00
14:30 to 21:00
20:45 to 07:45

The rate of pay for this role is £11.44 per hour.

Service Care Legal are currently recruiting on behalf of a leading law firm in East London who are seeking a Family Solicitor to join their highly reputable team. The role would will solely working Legal Aid Domestic Violence matters. Further details below:

ROLE: Family Solicitor (Legal Aid Domestic Violence)
LOCATION: East London
SALARY: £40,000 to £55,000

About the Role:

We are seeking a compassionate and dedicated Legal Aid Domestic Violence Solicitor to join our team. This role involves providing expert legal advice and representation to clients experiencing domestic violence, focusing on securing their safety and legal rights. The successful candidate will manage a caseload of Legal Aid-funded cases, including obtaining protective injunctions and providing guidance on family law matters related to domestic violence.

Key Responsibilities:

• Client Representation: Provide legal advice and representation to clients in domestic violence cases, including obtaining non-molestation orders, occupation orders, and other protective injunctions.
• Case Management: Handle a varied caseload of Legal Aid-funded cases, ensuring compliance with Legal Aid Agency requirements.
• Court Proceedings: Prepare and represent clients in court, advocating effectively on their behalf.
• Client Support: Offer compassionate support to clients, understanding the sensitive nature of domestic violence cases and maintaining confidentiality at all times.
• Legal Documentation: Draft necessary legal documents, including witness statements, applications, and orders.
• Liaison: Work closely with external agencies, such as police, social services, and support organizations, to coordinate comprehensive support for clients.
• Legal Updates: Stay informed about changes in domestic violence law and Legal Aid regulations, ensuring that all advice is up-to-date and compliant.
• Client Advocacy: Actively participate in awareness and advocacy efforts related to domestic violence and legal aid issues.

Key Requirements:

• Qualifications: Qualified Solicitor in England and Wales with a current Practising Certificate.
• Experience: Minimum of 2 years' experience in family law, with a focus on domestic violence cases.
• Legal Aid Knowledge: In-depth understanding of Legal Aid procedures and requirements.
• Advocacy Skills: Strong advocacy skills, with experience representing clients in court.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex legal matters clearly and sensitively.
• Client Care: Empathy and the ability to handle emotionally charged situations with professionalism.
• Organisational Skills: Strong organizational skills, with the ability to manage a demanding caseload effectively.

If this Family Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Lead Service Coordinator - Bracknell
£28,000pa (36 hours per week to include occasional evenings and weekends0

Brook Street is working with a leading charity dedicated to providing support and services for disabled children, young people, and their families. We believe in creating inclusive opportunities and empowering individuals to reach their full potential.

Our client is recruiting for a Services Coordinator, who will play a vital role in organizing and delivering a range of services for disabled children and young people aged 3-18, as well as their families and young adults up to 25.

To qualify for the role, the ideal candidate must have:

Relevant work experience in children`s services, health, education, social care, or the voluntary sector.
Direct experience working with disabled children and young people, along with a strong understanding of disability rights and inclusion principles.
Experience in supervising staff, conducting risk assessments, and writing reports.
NVQ Level 3 qualification or equivalent in a relevant field, with a willingness to undertake further training.
Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse stakeholders.
Proficiency in IT and administrative tasks, ensuring accurate record-keeping and data management.
Ability to work autonomously as well as part of a team, with a proactive and solution-focused approach to challenges.
Valid driver`s license preferred.

Salary and Benefits:
Salary - £32000 - £36,000
25 days holiday + Bank holidays
Flexible working
Colleague Wellbeing Programme
A strong team culture where successes are celebrated together
Enhanced Maternity and Paternity Pay
Company events and socials
Life assurance
Employer Pension contribution
Employee benefits portal
Referral scheme with financial reward
Employee Assistance Program- access to free counselling sessions and support
Free, engaging and effective e-learning platform
Family Friendly Leave Pay
Bereavement Leave

Don`t hesitate to apply, if you are passionate about making a difference in the lives of vulnerable young people.

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Weekly paid weekend work available for experienced Support Workers in the Radcliffe area!

A residential supported living unit in Radcliffe are looking to supplement their team with passionate and reliable Support Workers.

You will be assisting in providing round-the-clock care to the service users living with learning disabilities and complex care needs. You will be enabling them to live as independently as possible, while learning important life skills.

You will work to empower residents by accompanying them in daily activities. Other responsibilities will also include household duties and any necessary paperwork.

If you have experience providing high quality care in your local area, then we would love to hear from you!

To be suitable for this position you must have:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving & Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Please attached a up-to-date CV to your application.

**Please note that we do not offer sponsorships**

This is temporary and ongoing work.

You will have access to available hours on a week by week basis with typical hours being:
07:30 to 15:00
14:30 to 21:00
20:45 to 07:45

The rate of pay for this role is £11.50 per hour.

Do you have experience as a Support Worker? Are you looking for flexible hours that work around you?

A residential supported living unit in Radcliffe are looking to supplement their team with passionate and reliable Support Workers.

You will be assisting in providing round-the-clock care to the service users living with learning disabilities and complex care needs. You will be enabling them to live as independently as possible, while learning important life skills.

You will work to empower residents by accompanying them in daily activities. Other responsibilities will also include household duties and any necessary paperwork.

If you have experience providing high quality care in your local area, then we would love to hear from you!

To be suitable for this position you must have:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving & Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Please attached a up-to-date CV to your application.

This position is ongoing.

You will be required to work Monday to Friday, starting at 07:30 and finishing at 21:00, this can be broken down if required.

Rate of pay for this role is £11.50 per hour.

We are looking for a qualified practitioner psychologist (Clinical/Counselling/Forensic) that is an enthusiastic, friendly, team player to work in a pilot Transitions to Adulthood community hub service.

This is an exciting opportunity to work with young people aged 18-25 in a new and innovative pilot ‘Transitions to Adulthood, Wellbeing Service’. Commissioned by the Mayor’s Office for Policing and Crime (MOPAC), this service brings together East London NHS Foundation Trust, as a member of the London Pathways Partnership (LPP), with voluntary sector partners, to develop creative approaches to engaging young people on probation in Newham.

The hub, co-located within Newham Probation, provides wrap-around support tailored to the distinct needs of young adults, including an understanding of maturity, in order to reduce re-offending, improve mental health and support young adults to make positive life choices. The service delivers therapeutic, psychological and psychiatric interventions to young adults and will embed psychologically informed practice across the hub, with an emphasis on trauma informed care.

As young black and Muslim men and women are significantly represented in the hub, our staff require a high level of cultural competence and sensitivity to issues relevant to young minoritised groups. We therefore hope to recruit a staff team reflective of our service user population and welcome applications from those with protected characteristics.

The postholder will hold a small caseload and provide a specialist psychology service across all sectors of care.

They will provide specialist psychological assessment, a range of low and high intensity psychological interventions, desistence planning, offering advice and consultation to non-psychologist colleagues and to other non-professional carers, working within the overall framework of the team’s policies and procedures.

The postholder will be responsible for developing and delivering training to up-skill a non-psychology workforce.

They will provide supervision and staff support for qualified psychologists, other therapists in the team, as well third sector workers, trainees and students from training courses with established links to the forensic directorate.

They will support the service lead to gather data and prepare reports for the quarterly commissioners review meetings.

They will attend meetings relevant to the post, often representing the service.

The post holder will be expected to work autonomously at the hub, and across other London sites, within professional guidelines and the overall framework of the service’s policies and procedures.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Kindly refer to the job description and person specification that is attached to the vacancy profile.


This advert closes on Friday 24 May 2024

Polish Customer Service
Full Time
Temp to Perm
Edinburgh
Hybrid
£25,000

Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? Are you fluent in Polish?

This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service!

Your role will involve;
* Managing customer orders and working closely with logistics
* Handling phone calls and emails internally and externally
* Maintaining relationships with carriers and customers
* Solving issues quickly and efficiently

What do you need?
* Strong multitasking skills
* Proficiency in computer software are essential
* Excellent written and verbal communication skills
* Adaptability, dependability and problem-solving abilities
* Willingness to work collaboratively and respect others

If you meet these requirements, we invite you to apply for this exciting position!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Team Member
Location: The Co-operative Food, 282 Knutsford Road, Warrington, WA4 1AZ
Pay: £12.00 per hour
Contract: 16 hours per week + regular overtime
Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends to be discussed at interview.



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme

We are looking for a qualified practitioner psychologist (Clinical/Counselling/Forensic) that is an enthusiastic, friendly, team player to work in a pilot Transitions to Adulthood community hub service.

This is an exciting opportunity to work with young people aged 18-25 in a new and innovative pilot ‘Transitions to Adulthood, Wellbeing Service’. Commissioned by the Mayor’s Office for Policing and Crime (MOPAC), this service brings together East London NHS Foundation Trust, as a member of the London Pathways Partnership (LPP), with voluntary sector partners, to develop creative approaches to engaging young people on probation in Newham.

The hub, co-located within Newham Probation, provides wrap-around support tailored to the distinct needs of young adults, including an understanding of maturity, in order to reduce re-offending, improve mental health and support young adults to make positive life choices. The service delivers therapeutic, psychological and psychiatric interventions to young adults and will embed psychologically informed practice across the hub, with an emphasis on trauma informed care.

As young black and Muslim men and women are significantly represented in the hub, our staff require a high level of cultural competence and sensitivity to issues relevant to young minoritised groups. We therefore hope to recruit a staff team reflective of our service user population and welcome applications from those with protected characteristics.

The postholder will hold a small caseload and provide a specialist psychology service across all sectors of care.

They will provide specialist psychological assessment, a range of low and high intensity psychological interventions, desistence planning, offering advice and consultation to non-psychologist colleagues and to other non-professional carers, working within the overall framework of the team’s policies and procedures.

The postholder will be responsible for developing and delivering training to up-skill a non-psychology workforce.

They will provide supervision and staff support for qualified psychologists, other therapists in the team, as well third sector workers, trainees and students from training courses with established links to the forensic directorate.

They will support the service lead to gather data and prepare reports for the quarterly commissioners review meetings.

They will attend meetings relevant to the post, often representing the service.

The post holder will be expected to work autonomously at the hub, and across other London sites, within professional guidelines and the overall framework of the service’s policies and procedures.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Kindly refer to the job description and person specification that is attached to the vacancy profile.


This advert closes on Friday 26 Apr 2024

Proud member of the Disability Confident employer scheme

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Customer Service / Administrator
Pay Rate: £11.28 per hour rising up to £12.64
Hours: 37.5 hours per week working between Monday to Saturday 06:00 - 19:00 ( Rota base work)
Location: Leeds, LS10 1AZ

Possible hybrid option after full tranign complated.

The hours will be for the first 4 weeks 8am-4pm or 7am till 3pm

Then could be any of the below on a rota basis.

06:00 -14;00

07:00- 15:00

08:00 -16:00

09:00 -17:00

10:00 -18:00

10:30 -18:30

11:00 -19:00

Manpower are currently recruiting for a Customer Service / admin/management position for our National Client based in South Leeds.
RMPFS is responsible for maintaining and upgrading one of the largest corporate real estates in Europe, with over 2,600 sites. They work to the highest standards to ensure that buildings follow legal and industrial regulations and that they are safe at all times. It's their job to support RM in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, seven days a week. They are always there to ensure the smooth running of the estate and that everyone plays an important part in making this happen.

About the Role
You will be handling inbound and outbound calls from a wide variety of customers and assisting them with their property and facility issues by logging calls, clarifying the exact requirements, and dispatching the appropriate engineers to the 2000 sites across the UK within agreed timescales.

Working closely with the customers whilst communicating with engineers, operational support and the planning teams to deliver an outstanding customer service and proactively identify jobs at risk of not meeting the agreed targets and escalate where appropriate.

You will manage queries by email and liaise effectively with internal departments and co-ordinate action to ensure timely and professional resolution and accurately record customer and engineer interactions and enquiries and complaints using the appropriate systems.

This is a varied role and is an exciting opportunity to join an excellent team in a faced paced environment.

About You
Skill Sets Required:
IT skills
Communication skills
Ability to work under pressure and initiative
Previous admin experience would be an advantage

Successful candidates MUST be able to pass a Criminal Record Check.

Customer Service
Edinburgh - Dalkeith
£21,000 (temp to perm)

Due to some exciting growth, our ecommerce client is looking for three talented customer service advisors to join their business.

Duties:
- Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand
- Assist clients on order-on-line
- Deal with orders in the back office and liaise with logistics
- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Manage ongoing customer relationships utilizing our CRM tools
- Develop collaborative, positive working relationships with staff at our traditional boutiques
- Assist customers with after-sales service issues
- Be a primary contact for customer inquiries about our products a nd brand.
- Able to communicate concisely our company policies to client
- Maintain and update regular client correspondence

Business operational hours are between 8.30am - 5.45pm, this will be 5 days from 7 working 1 in 4 weekends.

36.25 hours per week.

Parking on-site available.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.