Total 304 customer service job vacancies in lincoln lincolnshire ln4 2nw

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Lincoln, covering our friendly Lincoln and Newark branches
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Interested in the role and want to find out more about working for LBG? Why not take a look at our Candidate Preparation Hub

Proud member of the Disability Confident employer scheme

Administration Officer - Ministry of Justice

Location: Grimsby, DN31

Pay: £11.59 per hour increases to £11.88 after 12 weeks in assignment

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system. To do so your duties will include but not be limited to:

• Preparing papers and files for court, tribunals, hearings and meetings.
• Producing court/tribunal documents.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms.
• Preparing meeting agenda, joining instructions and handouts.
• Resulting courts accurately, interpreting accurately the information required on a court file

You will also support in clerking the courtroom, which will involve:

• Assisting the judge and managing the courtroom, ensuring it runs smoothly and that everyone is in the right place at the right time.
• Implementing any updates and informing the judge.
• Speaking aloud in the courtroom and acting as liaison between jury and judge.
• Sitting beside the judge and using computers to change slides or show evidence as needed.
• Preparing all the case papers for the judge to make sure they are fully prepared for court.

Once trained it will be expected that you work across both of the Grimsby sites, these are only about a 5-minute walk apart.

We anticipate a large volume of applicants so if you have not been contacted directly within 7-14 days please presume you have been unsuccessful.

What's in this for you?

Applying for the Administration Officer role with the Ministry of Justice offers a compelling opportunity to be at the heart of the justice system's daily operations. As an integral part of the ministry, you will be instrumental in ensuring administrative efficiency, maintaining meticulous records, and supporting the coordination of essential functions.

This position provides a unique chance to contribute to the delivery of justice, fostering a sense of responsibility and civic duty. Working in a dynamic environment, you will gain valuable experience in administrative processes specific to the legal sector.

If you are detail-oriented, possess strong organisational skills, and are eager to play a vital role in upholding the principles of justice, applying for this position is a meaningful step towards contributing to the core functions of the Ministry of Justice.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Requirements To apply to become a volunteer you must: Be 18 years old or over. Hold a valid, full UK driving licence with no more than three penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence). Have access to a car with four or more doors. Have access to the internet and email. Be willing to take part in all stages of the recruitment process. Be a good communicator. Before taking the time to apply, please familiarise yourself with the recruitment process and ensure that you are willing to take part in all stages of the process. We currently have approximately 200 volunteers giving up their time to provide this vital service between the hours of 06:00am and 08:00pm Mondays to Saturdays. There is no expectation on your time as a volunteer, however there is an understanding that you will aim to offer 2-3 days per calendar month to ensure the knowledge and training we provide is kept relevant and up to date. For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: LincolnHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

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Customer Service Advisor
- Children’s Service Location: Lincoln
Contract Type: Full Time, 37 Hours - FTC 12 month Contract for Maternity Cover
Salary: £23,895.64



Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often supporting some of the most vulnerable people in our society – and as one of our Customer Services Advisor you’ll ensure that we continue to deliver this incredibly important work.

The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children’s Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people’s lives
- whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.
The Opportunity

We are currently recruiting a Customer Service Advisor for our Children’s Team on the Lincolnshire County Council contract; In this crucial and sensitive role for Children’s’ Services, you’ll be the first point of contact for anyone that calls in to Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. It will be your responsibility to gather as much information and detail from the caller as possible, using your professional curiosity to fact-find information and more importantly to not take anything at face value. This will all be captured by you, written up against a framework onto our system and then passed over to Children’s Social Care. The decisions that are made for the children are based on the evidence you have gathered; so, you’ll need your clear, concise, and cool-headed communication style to provide that information.

The subject matter of the calls can be very difficult, so you’ll naturally need to be a strong and resilient character and be mentally prepared to deal with situations that are sometimes harrowing and distressing. As the first port of call, you’ll also naturally need to be able to adopt an empathetic, caring and compassionate approach.

You will have exceptional customer service skills, particularly with the ability to build rapport with people in order to gather information accurately whilst talking on the phone. Lastly, you need to be able to compile information and present it in a logical manner ensuring that it is clear, concise, and error-free. Due to the nature of the role, you will be subject to a DBS check.

You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature and you will be required to gather and process information efficiently and accurately.
To be a successful Children’s Service Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Candidates will be flexible. Good IT skills with a competency in using Microsoft Office and Windows is also essential! This permanent position is well suited to an individual that is looking to advance their career, with opportunities to progress within the role into a starting salary of £23,895.64.

If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you!


Where will I work?
Our offices are based in Lincoln City Centre at Lancaster House and we do offer agile working opportunities once you’re settled in and fully trained. The office is perfectly situated for travel via public transport and there is a discounted car parking scheme in operation if you chose to drive.

What hours will I work?
Due to the nature of the role, you will need to be flexible to work between the hours of 8am and 6pm Monday to Friday. Where relevant you may be asked to work 9am to 4pm on a Saturday.

What training will I be given?
You will be given a full Serco Induction and then move onto service specific training; training is delivered from service matter experts from within the CSC Children’s Team, the CSC Training Team and Lincolnshire County Council.

What we offer:


- Starting salary £23,895.64 per annum with opportunities to progress
- Competitive pension scheme; matched up to 6% and Life Insurance
- Agile working opportunities
- 25 days annual leave in addition to bank holiday, plus the opportunity to buy up to an additional 5 days per annum
- Access to employee support services
- Inclusion in our Local Government Partnership Engagement activities throughout the year
- Serco discounts which include cinema, Merlin entertainment and online shopping discounts, cycle to work scheme, and discounts on mobile phone plans and leisure centre memberships;


- The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion






About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Support Worker
Lincoln
Young People Service (16-21)
3 Month Contract
35 hours
£17.14 LTD / £14.61 PAYE (inc. holiday)

Support young people aged 16-21 in Lincolnshire on their journey to independence, with a focus on housing-related support and personal development.

THE ROLE
As a Support Worker, you'll play a key role in supporting young people to develop essential skills, make positive decisions, and ultimately achieve independence. You'll work closely with Senior Support Workers and external agencies to create and deliver personalized support plans.

• Act as Keyworker for a group of young people, coordinating their support
• Develop support plans and assist with housing management duties
• Facilitate regular consultation, enabling young people to make informed resettlement choices
• Guide young people on budgeting and welfare benefits claims
• Apply safeguarding protocols to ensure the welfare of clients
• Run activity programs and group sessions as required
• Perform minor property maintenance, ensuring properties meet Nacro standards

THE CANDIDATE
The ideal candidate will have previous experience in a similar support role, working with young people or vulnerable groups, and must be capable of working independently within a community setting.

• Experience delivering structured support to young people
• Familiarity with safeguarding and child protection procedures
• Experience with housing and property management tasks
• Ability to respond to challenging behaviors constructively
• Strong communication and record-keeping skills

THE CONTRACT

• 35 hours per week, working on a rotating shift pattern as follows:
  • Week 1: Tuesday - Friday
  • Week 2: Monday - Thursday
  • Week 3: Thursday - Sunday
• 3-month contract with potential for extension
• £17.14 per hour LTD company rate / £14.61 per hour PAYE, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

The duties of this position include but are not limited to:

• Manage complex projects and park assets.
• Develop scope, accurate budget, and goals for projects.
• Develop work breakdown structures and work plans to keep projects on tasks.
• Evaluate need for professional consultation and coordinates this consultation.
• Comply with NEPA and other compliance, resource management, and interpretation/education requirements related to complex projects.
• Manage 5-year plans for projects funded through cyclic, equipment replacement and other fund sources.
• Develop and manage a complex, multi-year budget that includes multiple accounts and fund sources.
• Supervise and manage facilities workforce to include novice and journeyman level workers.
• Mentor peers, youth program staff, and volunteers.
• Use FMSS, PMIS, budget and park partners to manage park assets in a manner that is fiscally and environmentally sustainable.
• Manage procurement and assigned controlled property.
• Maintain engagement in current safety training and demonstrates leadership in other safety program initiatives such as Operational Leadership and the Safety, Health and Wellness e-Tool.

REQUIREMENTS:

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• You will be required to obtain and maintain Contracting Officer Representative certification within 2 years of appointment.

Starting at $72,553 Per Year (GS 11)

• Maintain the Laboratory Information Management System (LIMS) by applying software updates, incorporating new instruments, and modifying calculations and processes in LIMS as necessary.
• Facilitate proper sample identification, transport, preparation, handling, analyzing and disposal of domestic and foreign soils that are regulated by the Animal and Plant Health Inspection Service (APHIS).
• Queries databases in response to customer needs and inquiries for specific data sets, performs data review, processing and interpretation and produces custom reports.
• Prepare written methods and make presentations about laboratory data, procedures and analytical results/operations according to management directives.

Starting at $44,117 Per Year (GS 6-8)

Agency Neonatal Nurse (Band 5)
Location: Neonatal Unit, Lincoln County Hospital, Lincolnshire
Pay Rates:

• £21 per hour - Days (Monday to Friday)
• £25 per hour - Saturdays and Night Shifts
• £29 per hour - Sundays and Bank Holidays

Job Overview:

Lincoln County Hospital is seeking an experienced and caring Neonatal Nurse (Band 5) to support the Neonatal Unit in delivering high-quality care to newborns with special medical needs. As an agency nurse, you will play an essential role in stabilising, monitoring, and caring for preterm and critically ill infants while working closely with families and the multidisciplinary team to ensure the best outcomes. This role offers flexible shift options, allowing you to choose shifts that fit your schedule while making a significant impact on patients' lives.

Key Responsibilities:

• Direct Patient Care: Provide specialized nursing care for neonates, including those requiring intensive or high-dependency support, by monitoring vital signs, administering medications, and managing feeding and respiratory needs.
• Family Support and Education: Communicate effectively with families, offering compassionate support and guidance regarding their infant's condition, treatment plans, and care needs.
• Clinical Assessment and Intervention: Perform regular assessments of neonates, identifying and responding to changes in their condition with prompt, effective interventions.
• Collaboration: Work closely with pediatricians, neonatal nurses, and allied health professionals to ensure a cohesive approach to neonatal care.
• Documentation: Maintain accurate, up-to-date patient records, documenting observations, treatments, and responses in line with hospital standards.
• Infection Control and Safety: Follow strict infection control and hygiene protocols to maintain a safe and sterile environment for vulnerable newborns.

Requirements:

• Qualifications: Registered Nurse with valid NMC registration, ideally with a specialty in neonatal or pediatric care.
• Experience: Previous experience in a neonatal or pediatric setting is required, with a strong understanding of neonatal intensive care procedures and protocols.
• Skills: Excellent clinical skills, strong attention to detail, and the ability to remain calm and focused in high-pressure situations.
• Flexibility: Availability to work across various shifts, including days, nights, weekends, and bank holidays, as needed.
• Compliance: Current DBS check and compliance with agency and NHS Trust standards.

Benefits of Working as an Agency Neonatal Nurse at Lincoln County Hospital:

• Competitive hourly pay rates with premium rates for weekends, nights, and bank holidays
• Flexibility to choose shifts that suit your availability
• Opportunity to work in a dedicated, state-of-the-art Neonatal Unit
• Supportive work environment with access to professional development resources

Do you want to achieve more for nature? Do you want bigger, better and more joined up areas where wildlife can thrive in Lincolnshire and can you persuade others to help make this happen? Do you want to help people understand how nature is part of the solution to many of the issues facing society today? Do you want to help make societal change a reality and address the biodiversity and climate change crisis?
The Greater Lincolnshire Nature Partnership is seeking someone with strong interpersonal, public speaking and written communication skills to join its team. You will excel at managing competing deadlines and delivering tasks on time to a high standard. You will be advocating for nature from the Humber to The Wash and promoting a nature recovery with benefits for all.
This post requires an individual with sound knowledge and understanding of environmental legislation in England, including the Environment Act, as well as environmental strategy such as the Government’s Environmental Improvement Plan. It will be critical to have experience of working with and engaging people. Experience working across different types of media is required. As well as having excellent communication skills, you will have a high level of commitment to nature recovery and a desire to achieve change. Undergraduate degree in a relevant subject or equivalent working experience essential. Relevant post-graduate degree and/or experience desirable.

We have an exciting opportunity to join our Customer Contact Team here at Public Sector Partnership Services!



PSPS are recruiting Customer Contact Assistants to join our well-established team, supporting over 400,000 enquiries a year, based at our offices in Horncastle, Boston and Spalding.



Do you want to work in a fast-paced professional environment, where no two days are the same?



We are looking for quick thinking, solution focused individuals, who work with one team approach to improve standards and service. Our recruitment package enables Assistants to join our 6-month programme of exclusive training and mentoring, with ongoing development and support.



As a Customer Contact Assistant, you will provide an efficient, effective and customer-focused first point of contact for customers telephoning and emailing our Client Councils spanning across 3 districts. Leading on enquiries at our reception and post room also, you will provide customers with a knowledgeable and professional service covering a range of council services. Ensuring that all contacts are managed in an efficient, caring manner and that excellent customer service is delivered.



What you will need:

Working in a busy Contact Centre environment, you will be able to communicate effectively by telephone, in writing and face-to-face.
Previous experience in working in a customer focused environment.
Hold Grade C (4) or above (or equivalent) in English and be competent in using Microsoft Office packages.
Hold a high level of experience in dealing with challenging customers and have a high understanding of customer care.
Be flexible and adaptable to service requirements and change.
High accuracy when following processes.
Work constructively with others and use own initiative.
Be confident to actively promote all self- serve and digital contact channels and assist with a variety of admin tasks.


Customer Contact have main offices in Horncastle, Boston, and Spalding and whilst this role will be based at one of these locations, it is expected that occasional travel between these locations will be required for training, collaboration and to meet business needs.



We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Michelle Chapman, Customer Contact Team Leader, on 01205 314207.



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

As a valued member of our team, the Service Engineers primary duties will be to carry out preventive and reactive maintenance on the Rail Delivery Fleet (RDF) at our maintenance depot.
As part of the Service Engineers role, you may also be required to attend a Local Distribution Centre (LDC) or on the rail infrastructure to undertake fault finding/repairs. In addition, and as part of our contractual obligations you will also be required to participate (on a shared rota basis) in providing a help desk service or separately undertake “standby” duties.
The nature of our work may on occasion require working unsociable hours, weekends and/or bank holidays.
The role will involve working outdoors in all types of climatic conditions.
Location
Based at our Scunthorpe depot and Network Rail infrastructure sites as required.
Outline of Job
1. To undertake scheduled maintenance activities effectively and efficiently, to include reactive maintenance and remedial works as required, to ensure the availability of the Rail Delivery Fleet to meet operational demands. All operational and maintenance activities shall be carried out in accordance with the vehicle maintenance instructions (VMI) and established good engineering practice.
2. Have knowledge and experience and be competent at working on and maintaining - diesel engines & associated equipment, hydraulic, electrical, PLC and electro/mechanical systems.
3. Have experience of electric, hydraulic, pneumatic, and mechanical system fault diagnosis. All rectification work shall be undertaken with a view to preventing a recurrence of the problem.
4. Ensure that all faults, repair, and other engineering data is fed back for record purposes clearly and concisely, along with the general condition of the equipment/plant, also ensure that time sheets, holiday requests, completed work orders, reports, spares requisitions etc are passed for processing in accordance with the local rules.
5. You will be required to gain a comprehensive working knowledge of the relevant equipment and control system operation, their interaction, as and when required imparting such skills and knowledge to the team for its benefit and those of the company.
6. On occasion you will be required to work at various locations within the UK, e.g., to attend a Local Distribution Centre (LDC) or on the rail infrastructure to undertake fault finding/repairs.
7. There will be a requirement to participate in a “standby” rota (covering the weekend period) or separately to provide telephone assistance (help desk) from Saturday to Friday. Both the “standby” and help desk service are undertaken by all maintenance personnel to meet the requirement of our client.
8. Assist with the integration of new/replacement/stand-in personnel into the team and maintain a positive interest in the welfare of the other team members.
9. Be prepared to carry out any work within capabilities.
Education Qualifications and Experience
Essential
· Minimum NVQ Level 3 or similar qualifications or experience in a relevant discipline.
· Engineering/maintenance background.
· Full UK Driving Licence.
Desirable/Beneficial
· Apprentice trained.
· Experience of working within the UK Rail Industry and/or track plant and systems.
· Personal Track Safety PTS Holder (this will be organised by the Company)
Specific in-house and external training and assessment will be provided to the individual, to ensure they meet the competency requirements to work on the equipment and associated tasks.
Key Accountabilities:
Ensure that the operation/maintenance and repair procedures are strictly adhered to and are carried out in a competent manner and to the required standards.
Ensure equipment is operated/maintained and repaired in an effective, efficient, and timely manner.

Provide communication either verbally or in writing which fully details the information that is required for the company and client records.
The company places a high priority and emphasis on the Health, Safety and welfare of its employees and its operations. You will be required to ensure that all Safe Systems of Work, risk assessments, Permit to Work etc are correctly followed, ensuring that all work is carried out to the correct working procedures and that safety rules are adhered to rigidly.
Relationships
Will work as a member of a team of multi-disciplined Service Engineers, liaising and collaborating with other personnel as required. They will work with the Maintenance Supervisor and other members of the company’s organisation and will also be expected to liaise in a professional manner with members of the Clients operational staff.
eputies
Applicable Deputies – Other Service Engineers or technical grades
Hours of work
Standard working week: 47.5 hours worked over 5 days (Monday – Friday) plus any additional hours as required.
Holidays
25 days annual plus 8 bank/public holidays
Safety Implications

Be aware of Health & Safety legislation and Railway Group Standards ensuring strict adherence to safety procedures and safe systems of work applicable to working in a railway environment. Actively participate in promoting safe working practices. The duties will require a high degree of manual dexterity and the ability to work under pressure.
Will have undergone and passed a Railway Group Standards, medical and drugs and alcohol tests as well as be willing to participate in any future random tests.
Will have completed and successfully achieved PTS.

Transport
A full driving licence will be a necessary requirement of the role.
A vehicle will be provided only when transport is required to fulfil your contractual duties (no personal use/commuting to normal place of work)
Potential career progression.
Maintenance Supervisor or other technical grades.

Must be eligible to work in the UK

Proud member of the Disability Confident employer scheme