Total 80 customer service job vacancies in northampton nn4 9bs

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor - On-site

Location: Northampton, NN6
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

Drivers preferred due to remote location!

Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

• Responding to customer inquiries via phone, email, or chat
• Providing accurate and helpful information to customers
• Resolving customer complaints or issues efficiently and professionally
• Ensuring all customer interactions are handled with care and respect
• Maintaining a high level of product knowledge to assist customers effectively
• Updating customer records and processing requests

Ideal Candidate:

• Excellent communication skills and a positive attitude
• Previous experience in a customer service or call centre environment is desirable
• A team player with the ability to work independently
• Good problem-solving skills and attention to detail
• Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
• A customer-first mindset and a professional approach to every interaction

If this role sounds of interest to you, please apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Advert: Customer Service Advisor
Location: Northampton
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: £11.44 per hour

About the Role:
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.

As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!

Key Responsibilities:

Responding to customer inquiries via phone, email, or chat
Providing accurate and helpful information to customers
Resolving customer complaints or issues efficiently and professionally
Ensuring all customer interactions are handled with care and respect
Maintaining a high level of product knowledge to assist customers effectively
Updating customer records and processing requests
Ideal Candidate:

Excellent communication skills and a positive attitude
Previous experience in a customer service or call centre environment is desirable
A team player with the ability to work independently
Good problem-solving skills and attention to detail
Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
A customer-first mindset and a professional approach to every interaction
Why Join Us?

Competitive pay of £11.44 per hour
Full-time temporary position with a chance to develop your skills
A supportive and friendly team environment
Opportunity to work in a fast-paced and varied role
If you are ready to join a customer-focused team and can commit to a temporary role for the next 8 weeks, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor based in Northampton, NN4 Offering £11.44 per hour - paid weekly, every Friday! Full time, 37.5 hours per week with a large opportunity of overtime available! Temporary on-going contract with the view to go perm. The Role:

• Handling inbound calls from customers in regards to a wide range of queries; refunds, replacements, account queries and amendments
• Using multiple in-house systems to manage and record calls, update customer records and process customer requests.
• Triage calls to internal departments that align with the customers needs
• Providing exceptional customer service and aiming for a first time resolution
• Working in line with client SLA's and KPI's.
• Inhouse training will be provided for this role.

The Person:

• Previous customer service experience, ideally experience working within a call based environment handling inbound customer calls.
• A genuine passion and interest in customer services with the desire to provide exceptional customer service.
• Strong IT skills - you will be using upto 7 systems and must be comfortable and confident picking up and using various systems.
• Confidence in making decisions and using your own initiative.
• Willingness to learn and take onboard a new challenge
• Resilient and calm approach.
• All candidates must be able to pass a DBS check
• All successful candidates would require their own Windows 11, laptop or desktop (Chromebooks and Apple devices are NOT compatible) and headset.

The Hours: Full Time, 37.5 hours per week

• Monday - Sunday, working 5 days out of 7
• Shifts between 8am - 8pm on a rota basis
• All candidates must be FULLY flexible to work the above hours/days - this will be on a rota basis, you will not be able to select your working hours/days.

The Location: Northampton, NN4 (ON-SITE)

If this sounds like the role for you then please apply now!

The Recruitment Co is an equal opportunities employer

#CCNorthwest

Landscaping Team Leader - Customer Care
Location: Northampton
Hourly Rate: £13.00 - £13.60
Contract type: Permanent
Working hours: Monday - Friday 07:00 - 16:30

About the role

As a Customer Care Team Leader, you will get the chance to supervise a motivated team working on various soft and hard landscaping contracts within our construction area. This could be anything from a new build, front lawn, rear garden, or public open space. This is a great opportunity to lead a team and provide fantastic customer service as well as high quality work for numerous customers / contracts.

Requirements

• Prior experience in soft / hard landscaping and /or construction.
• Prior experience of working in a customer facing or customer care related role.
• A strong health and safety mindset and adept at problem solving.
• Must possess a driving license & CSCS card.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 25 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Private health and insurance cover opt in.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#GW

Proud member of the Disability Confident employer scheme

Act as the interface between the services and the customers providing excellent customer care, guidance and advice and deploying services as and when required to ensure the most effective and secure use systems and services Aim to provide a timely response through first time analysis, triage and resolution to all calls received to the Service Desk using remote support tools and departmental procedures To take and produce accurate Notes of Meeting for Estates Technical meetings. Ensure the accurate logging of calls and effective management of calls logged, escalating in a timely manner when needed Assist in the implementation and development of Service Desk procedures and policies including contributing to self-help guidelines for users of the service Contribute to the overall improvement of the Estates and Facilities Service Desk service function Create and supply reports for the Directorate arising from data within the Service Desk system Assist in maintaining an accurate and effective inventory of Service Desk hardware and software Perform administration support to the department in both general admin and contract support admin along with associated duties for the Service Desk and the Executive PA to the Director of Facilities Ensure operational stock levels are maintained and daily business processes are maintained Identify and alert senior staff and service management to potential problems from trends or repeat incidents as derived from the service desk function Processing of regular activity-based reports to support service needs andmanagement information requests Responsible for performing regular security tasks To provide information to auditors during routine inspections around Service Desk related processes Participate in the Service Desk cover rota as necessary Demonstrate commitment to flexible working patterns to meet the needs of the service and staff Tackle discrimination and harassment and promote equality and diversity in the workplace Reduce sickness absence, workplace accidents and promote zero tolerance on violence against staff Take responsibility for personal development and education within the department.

Other benefits: Travel allowance, £1000 a year study allowance pension, 33 days of Annual Leave plus Bank Holidays, free parking, sickness policy on par with the NHS, secretarial support and more International Medical Graduates We welcome applications from job seekers who require current Skilled Worker sponsorship to work in the UK and you will be considered alongside all other applications. Please contact our recruitment team at recruitment@stah.org if you would like more details on how we can support you. Interested? For further details please contact our Internal Recruitment Consultant, James Farrelly on 07827856634 jcfarrelly@stah.org

Other benefits: Travel allowance, pension, 32 days of Annual Leave plus Bank Holidays and your birthday off, free parking, sickness policy on par with the NHS, secretarial support and more International Medical Graduates We welcome applications from job seekers who require current Skilled Worker sponsorship to work in the UK and you will be considered alongside all other applications. Please contact our recruitment team at recruitment@stah.org if you would like more details on how we can support you. Interested? For further details please contact our Internal Recruitment Consultant, James Farrelly on 07827856634 jcfarrelly@stah.org

Customer Experience Analyst

Pay - £15.52 per hour

Hours - 37.5 hours per week, 08:30 - 17:00 Monday to Friday

Homebased, apart from every Wednesday in the Northampton office

Temporary until April 2025, with the possibility of going permanent

Starting ASAP

We are searching for an experience Customer Experience Analyst to support a global business based in Northampton. You will be working in the eCommerce team, supporting the sales team with a new portal for their customers orders. You must have advanced Excel skills. Power BI experience would be advantageous but not essential. This role includes analysing high volumes of data, creating customer accounts and supporting the sales team with using the database by optimising its usage.

The role

• Run reports and analyse the data, correcting anomalies. As well as, populating missing data.
• Working with a ticketing system and to strict SLAs.
• Uploading customers information and setting accounts up with the correct catalogue information and pricing structures.
• Ensuring the correct data is loaded into the system for quoting and invoicing.
• Support the sales team with how to use the system, walking them through the quoting/order process and where to find information.
• Promote the system to the sales team as a tool to help improve customer satisfaction.
• You will use templates for various deals to set up accounts and gather data from Excel and Power BI reports.
• Update stock reports accurately.
• Analyst customer trends to enhance sales.
• Train new users on how to use the system.
• Drive efficiencies within the system to continuously improve the customer's experience.
• Live chat with customers resolving product queries and supply information for account set up.
• Upload product display and description.
• Monthly reporting to senior management team.
• General administration.

Experience/ skills required

• Data Analyst experience.
• Must be an advanced user of Excel (VLOOKUP and Pivot tables essential)
• Power BI experience desired but not essential.
• Must be confident speaking with customers and stakeholders.
• A natural problem solver.
• Must have great attention to detail.
• eCommerce experience desired but not essential.
• Excellent verbal and written skills.
• Flexible and adaptable to change.
• Creative thinker who is always looking at ways to improve.

Benefits

• Friendly helpful team.
• Very nice executive offices, with parking on site.
• Opportunity to go permanent after the temporary period.
• Subsidised coffee shop on site.
• Weekly pay whilst temping.

If you have the relevant skills and experience and are excited about this role, apply immediately and we will be in touch to discuss next steps.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Northhamptonshire Council are recruiting for a Permanent Children's Social Worker to join their Children with Disabilities Team.

£6,000 Welcome bonus, up to £8,000 relocation allowance.

About the role

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children with complex disabilities and their families to ensure the welfare of children is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Children Trust.

You will be a qualified social worker with proven post qualification experience ideally with experience of working within children with disabilities and their families.

What will you be doing?

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children with complex disabilities and their families to ensure the welfare of children is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childrens Trust.

About you

You should be a qualified social worker, registered with Social Work England and have the commitment and passion to be at the forefront of delivering best practice and support to children and families. You will be able to manage a complex and diverse caseload to the required standards.

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Northhamptonshire Council are recruiting for a Permanent Children's Social Worker to join their Children In Care - Court Team.

Up to £8,000 towards relocation

As a Children's Social Worker at Northamptonshire Children's Trust, you'll join a supportive learning culture, be able to influence change, challenge others and share your expertise.

The Children in Care Team provides oversight for all the children in care in Northamptonshire. This includes children subject to legal proceedings as well as children with a plan to remain long term in our care. We focus on building meaningful relationships with young people, their families and their carers to ensure that we plan effectively for the future of every child. You'll be conducting clear, accurate assessments, coordinating multi-agency approaches, and building positive relationships.

This is a very fast paced and busy role that strives to deliver positive outcomes for our children and families in collaboration with our colleagues in the Leaving Care Service and our external partners.

What will you be doing?

• Our children in care service provides oversight for all the children in care in Northamptonshire. This includes children subject to legal proceedings as well as children with a plan to remain long term in our care.
• We focus on building meaningful relationships with young people, their families and their carers to ensure that we plan effectively for the future of every child.
• The service has 11 teams that work across the county and focus on particular cohorts of children.
• You will need to be experienced at court work and will be confident and capable enough to attend court on your own if necessary.

About you

You will be an experienced qualified, registered social worker, who has completed your ASYE and have the commitment and passion to be at the forefront of delivering best practice and support to children, young people and families.

As an effective communicator you will be able to build positive, strength-based relationships with a diverse range of children, young people and families.

As a Social Worker you will be confident in your analysis and decision making to deliver purposeful and effective social care supported by experienced colleagues and managers.

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Recruit4staff is proud to be representing their client, a leading Engineering company in their search for a Field Service Engineer to work for our client based in the Northampton / Rugby area.

For the successful Field Service Engineer our client is offering:

• Competitive salary paying up to £37,500 Per Annum - Depending on experience
• Working hours - 8am-4:30pm Monday to Friday
• Permanent Role
• Company Van
• Overtime opportunities
• On call 1 in every 6 weeks - £150 payment for being on call, and when called out, the first 4 hours is paid at double time
• 25 days holiday + bank holidays
• Pension scheme

The role – Field Service Engineer:

• Our client is currently looking for an experienced Field Service Engineer who will be covering the Northampton/Rugby & surrounding areas, but will also work in the Dudley workshop when required
• Initially, whilst training you will have to go across to the Dudley workshop
• To maintain, service and repair our range of load-handling equipment, including truck-mounted forklifts (TMF), truck-mounted cranes, forestry, and recycling cranes as well as demountable and skip loaders.
• Responding to enquiries from customers about the technical aspects of the companies products
• Completing necessary paperwork
• Investigating issues that may arise

What our client is looking for in a Field Service engineer:

• Will have demonstrable technical experience with a similar, mobile service role.
• Possess the necessary experience in working with relevant mechanical, electrical & hydraulic systems.
• Will have existing knowledge of some of the following plants would be beneficial: i.e forklifts, MHE equipment, HIAB's, Moffett's
• Will need to be flexible with regard to travel, tasks performed, and working hours.
• Should be comfortable working independently and be an effective problem solver.
• Will possess excellent planning, organisation, and time management skills.
• Full UK Driving Licence

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer

The Field Service Engineers position is Commutable From:

Rugby, Northampton, Coventry, Daventry, Leamington, Birmingham, Milton Keynes, Wellingborough, Kettering

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agencies, employment agency, or employment business.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Weston Favell, Northampton Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

Role Overview

Customer Service Administrator Northampton (NN4)

• £11.44 ph
• 14:00 - 22:30
• 40 Hours per Week
• Working Monday - Friday

Benefits:

• Free On Site Parking
• Opportunities to progress
• Overtime always available
• Uniform provided
• 28 Days Holiday Entitlement
• Excellent Pension Programme
• Staff also receive 25% Discount Benefit of Items on Very.co.uk

What you'll be doing

Behind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference.

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy.

What you need to show us

Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.

Why work for us

Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers.

We value the contribution of everyone in our customer service team, so in return for your talents as a Customer Service Administrator, you'll be rewarded with generous benefits including 28 days' holiday (including bank holidays), an excellent pension and up to 25% Very.co.uk discount. We'll also support you to develop, progress and be the best you can be. Find out more and apply now.

Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss

Service Care Solutions are working alongside and innovative finance consultancy for Account Managers to join their team on a permanent basis.

Role: Account Manager.
Location: Northampton.
Salary: £28,000 to £30,000 per year (plus commission).
Contract: Permanent.

• Must have a background in client facing sales.
• Prior experience in Finance sector especially coming from a Finance Broker is highly desirable.
• The primary responsibilities of the role are to: Build and nurture client relationships through various channels like telesales social media trade events and networking.
• Offer finance solutions by presenting a range of products such as asset finance commercial loans invoice finance and property finance.
• Conduct effective analysis of financial requirements and relevant documentation.
• Develop a full understanding of your clients' requirements.
• Prepare proposal documents and compile persuasive applications.
• A high performing Account Manager will: Conduct background research on prospects prior to engaging.
• Maintain a high level of professionalism in all forms of communication.
• Continuously enhance knowledge and skills
• Remain vigilant against fraud and money laundering risks promptly reporting any concerns.
• Adhere to the principles of Treating Customers Fairly in all interactions.
• Support fellow Account Managers and contribute expertise and best practices to the wider team.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Kind regards,