Total 77 customer service job vacancies in yale campus warren clinic tower

Telecare Officer

Service care Solution are currently recruiting for a Telecare Officer in Tower Hamlets

The Telecare Officer will contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council.

Pay rate - £21.58 PAYE / £28.22 Umbrella

Main Responsibilities

As a Telecare Officer, you will be responsible for:

• To contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council, by being the first point of contact for calls requiring an action or a visit by the Telecare Officers, other out of hour's staff or agencies.

• To assess situations and take appropriate action according to the problems found and the needs and wishes of the service user on the Jontek system, telephone or in person. Action required may involve a home visit or welfare check by a Telecare officer requiring first aid or personal hygiene care in line with procedure.

• To assess, install, programme, check and instruct service users on the usage and testing of all Telecare equipment. Where appropriate to rectify/resolve faults, replace or remove Telecare equipment in service user's homes.

• To actively support the implementation, facilitation and provision of Telecare and out of hours service provided by the Council. To effectively liaise with all staff involved in the delivery of the Telecare and out of hours service within the council and other agencies ensuring that the highest standards of service delivery are maintained.

Requirements:

• Experience in similar role
• To carry out all duties in a flexible manner, according to an agreed 24 hours 365 day a year rota pattern.
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Telecare Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

SEN Quality Assurance Manager

Service care Solution are currently recruiting for a SEN Quality Assurance Manager in Tower Hamlets

The SEN Quality Assurance Manager will manage and lead the SEND Quality Assurance Framework and processes in ensuring high quality Education, Health and Care Plans (EHCPs) for children and young people with Special Educational Needs and/ or Disabilities (SEND).

Pay rate - £266.24 per day / £350 ltd (umbrella)

Main Responsibilities

As a SEN Quality Assurance Manager, you will be responsible for:

• To oversee the processes within the Quality Assurance Framework, continually improving the quality of advice provided for, and quality of issued, EHCPs following assessment and review.
• To support the SEND Service Manager in reporting on the quality of EHCPs to the SEND Improvement Board through audits and findings of the Quality Assurance Group.
• To deliver training and tools to the SEND Service regarding coproduction, keeping the child/young person at the heart of a person-centred approach and having regard to the voice of the child/young person and the aspirations of the family at all times.

Requirements:

• Enhanced DBS
• Experience in a similar role
• An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the SEN Quality Assurance Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

Responsible for providing exceptional customer service to guests by handling inquiries, requests, and reservations over the phone and through other communication channels. This role involves addressing guest concerns, offering information about hotel amenities and services, and ensuring a positive guest experience from check-in to check-out. The Associate will manage booking systems, process transactions, and coordinate with other departments to fulfill guest requests. Strong communication skills, problem-solving abilities, and a commitment to delivering excellent service are essential. Experience in a hospitality or customer service role is preferred.

Our Client based in East London is currently recruiting for a Project Manager / Surveyor to join their team as soon as possible.

This is a full time, temporary position on an ongoing contract offering up to £285 per day Umbrella LTD.

The purpose of the role is to be responsible for managing and leading on all allocated building works and aspects of projects under direction from the Senior building surveyor regarding the planning, review and development to fully meet the annual requirements of the Council's corporate repairs, allotted projects and capital programmes.

Responsibilities:

Responsible for ensuring the allocated building surveyor delivers the full range of duties on allocated works appropriate to the scope of work undertaken, including major new build and/or refurbishment projects, planned maintenance and other revenue and capital funded projects with work programmes including Stakeholder consultation, brief agreement, preparation and presentation of feasibilities and option appraisals. Scheme design, preparation of accurate budget estimates and spend profile projections.

Requirements:

• Higher National Diploma in Building Studies or equivalent formal qualification
• Extensive experience in direct management of surveyors delivering works to a commercial property portfolio.
• Experience In Providing Full Building Surveying Services For A Variety Of Repairs, Refurbishment And Adaptations Works
• Significant experience as a Chartered Construction manager or Chartered building engineer working directly on commercial properties.
• Experience of working within a large Corporate/ Civil service/ Local Government office environment creating complete project tender packs and managing projects from feasibility/ design through to completion.

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

• Memahami Preventive Maintenance Management (Service Advisor)
• Mengetahui ilmu teknis terkait mesin diesel dan mesin bensin
• Problem Solving Perbaikan Kendaraan

Senior Youth Worker

Service care Solution are currently recruiting for a Senior Youth Worker in Tower Hamlets.

As a Senior Youth Worker, you will be responsible for managing a team of youth workers and overseeing the delivery of youth services in the local area.

Main Responsibilities

As a Senior Youth Worker, you will be responsible for:

• Develop and implement youth programs that meet the needs of the local community
• Supervise and support a team of youth workers
• Provide guidance and support to young people
• Develop and maintain relationships with local schools and community groups
• Manage budgets and resources effectively

Requirements:

• A qualification in Youth Work or equivalent to NVQ Level 3 or other relevant professional qualification
• Excellent communication and organisational skills
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Senior Youth Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Youth Worker

Service care Solution are currently recruiting for a Youth Worker in Tower Hamlets.

As a Youth Worker, you will be responsible for working with young people, aged between 11 and 18, to provide support and guidance in a safe and nurturing environment.

Main Responsibilities

As a Youth Worker, you will be responsible for:

• Develop and deliver engaging activities that promote personal and social development
• Provide one-to-one support and mentoring to young people who require additional assistance
• Work closely with colleagues and external agencies to create a holistic support network for young people
• Maintain accurate records and produce reports as required

Requirements:

• A qualification in Youth Work or equivalent to NVQ Level 3 or other relevant professional qualification
• Excellent communication and organisational skills
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Youth Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Job Location: Tower Hamlets - North East London
Position Type: Indefinite Full-Time
Salary: £30,082.00 - £36,766.00 per year

Service Care Solutions is looking for a D&R Team Leader to work with a social enterprise client committed to empowering people to break the cycle of crime or addiction and move forward with their lives.

What You Will Be Doing:
As a Team Leader in Dependency and Recovery Services, you will work within a hybrid model as part of a flexible, multi-disciplinary team, operating in person and travelling across probation delivery units in Tower Hamlets, Hackney, and the City. Your base will be at the Tower Hamlets and Stoke Newington probation offices. While some work may be virtual, this is predominantly an in-person service where your role is crucial in supporting staff and developing stakeholder relationships.
Key responsibilities include:

• Managing a team of practitioners delivering Dependency and Recovery Services to adult males under probation supervision.
• Supporting the implementation of action plans and navigating recovery journeys.
• Building and maintaining positive relationships with probation practitioners and stakeholders.
• Providing visible team leadership, attending essential meetings, and ensuring smooth project delivery.
• Allocating referrals, managing complex cases, supporting team development, and ensuring deadlines and quality standards are met.
• Delivering on performance targets.
• Ensuring data accuracy and timely submission of data.
• Promoting services across your responsible areas to meet contract volumes.
• Deputizing for the Service Manager as required.
• Building strong relationships with Probation Delivery Units, Prisons, Partners, Service Users, Stakeholders and Volunteers.

What We Are Looking For:

• Demonstrable experience in team management, performance, and development.
• Genuine interest and experience in motivating and developing people.
• Experience in key relationship management both internally and externally.
• Knowledge and experience of implementing formal procedures and policies.
• Excellent problem-solving and negotiation skills.
• Strong project and time management skills.
• Knowledge of the issues facing service users in the criminal justice sector.
• Experience managing high caseloads, conducting risk/comprehensive assessments, SMART action plans, and maintaining effective case records.
• A qualification in Management at Level 3/working towards or demonstrable experience in a comparable role.

What We Offer:
We value the dedication and commitment of our employees and reward them with market-leading pay and benefits, including:

• Flexible working arrangements.
• Season Ticket Loan Scheme.
• Cycle to Work Scheme.
• Crisis Loan Scheme.
• Electric Car Scheme.
• 3 x Wellbeing Days (Pro Rata'd for Part-Time employees).
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
• Contributory Pension Scheme with employer matched contributions up to 6% in the first two years and up to 9% thereafter.
• Death in Service Payment (2x annual salary).
• Critical Illness Insurance (subject to qualifying criteria).

Join Us:
If you are passionate about making a difference and meet the qualifications, we invite you to apply by Mark calling 01772 208962 or email mark.white@Servicecare.org.uk

Head of Highways and Transportation

6 months, Inside IR35

London

To lead and manage the functions needed for the maintenance and management of the highway network and its related assets and infrastructure, involving promoting and supporting transport related safety issues and healthy lifestyles.

Responsibilities

• Responsibility for maintaining an overview of service performance in compliance with all relevant legislation and codes of practice; initiating action as necessary.
• Managing the delivery of efficient and effective highways and traffic management services, keeping the service up to date and leading on all service developments.
• Being Head of Service; and to exercise delegated powers and be the principal advisor on highways and traffic management functions and duties, including reviewing, developing and implementing policies and strategies across the service.
• Ensuring that the services managed remain relevant and deliver value for money in accordance with Council policies and strategies, through the delivery of the annual service plan, service reviews and action plans.
• Establishing and maintain excellent internal and external relationships with stakeholders in order to facilitate the work of the services provided and to enhance the Council's image. To represent the Council on national and regional professional forums.
• Be responsible for the delivery of the service budgets, including delivery of the annual budgeted surplus and income and savings targets.

Knowledge

• Detailed and practical understanding of policy, legislation and practice relating to highways & traffic management
• Up to date knowledge of effective management technique, including management of large budgets
• Knowledge of relevant Government policies relating to operational services
• Strong understanding of the structure and the workings of local government and other agencies involved in highways & traffic management services.

Join our team as a Food Service Assistant in Limerick and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something greater!

What you’ll do: 

• Assist in the preparation and serving of high-quality meals
• Maintain cleanliness in food service areas
• Collaborate with the kitchen and service team for smooth operations
• Uphold food safety and hygiene standards
• Provide excellent customer service to enhance the dining experience

What you bring:

• Previous experience in a food service role is advantageous
• Great interpersonal skills and a customer service mind-set
• Ability to work in a fast paced environment
• Basic knowledge of food safety hygiene
• Team player

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

• Food Service Assistant
• 5 of 7 days - 7.30 am to 3.30pm
• 39h worked per week
• €13.80 per hour + Sodexo Benefits.
• Free parking, regular bus service, Free meals.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.