Total 59 information technology job vacancies in fort william highland

• Provides Tier II technical and security customer service and support.
• Performs computer systems security support functions to protect and provide appropriate access to sensitive patient information.
• Sets up and maintains system account restrictions and user rights.
• Independently analyzes and determines cause of malfunctions related to hardware, software, security or environment.
• Documents all issues and resolutions in the Remedy Work Order System Knowledge Base.
• Prepares and reviews a variety of reports, schedules, and other data to respond to malfunctions and/or backlog.
• Maintains awareness of current trends in information assurance and information technology.
• Interprets and adapts guidelines to resolve unusual problems or situations not previously encountered.

• Serves as a Cyber Security Information Technology (IT) Specialist (INFOSEC) working under the general supervision of the Chief, Cyber Compliance Branch, Northeast Regional (NER) Network Enterprise Center (NEC)
• Responsible for providing, but not limited to the ARMY IT Portfolio services support to regional and installation users for ensuring IT functions and requirements are met and provided to satisfactory levels.
• Responsible for assisting with project management functions such as creating Performance Work Statements (PWS), acquisition packages, and business case analysis meeting NER NEC management and higher Headquarters’ regulatory requirements.
• Responsible for organizing, coordinating, scheduling changes, and identifying new requirements to meet day-to-day and future mission IA requirements for the installation networks/communications modernization and long-term life cycle.

• Receives, distributes, and analyzes information to integrate, synchronize and coordinate resources across the spectrum of Cyberspace Operations (CO).
• Coordinates the daily activities of team members consisting of Army civilians, Soldiers and contractors that directly support five Regional Cyberspace Centers supporting combatant commanders in six regions around the world in a 24 x 7 environment.
• Coordinates with Joint Force Headquarters-Department of Defense Information Networks (JFHQ-DODIN) for tactical control of Persistent Threat Management assets.
• Synchronizes across all Service components for situational awareness and information validation.
• Synchronizes the daily activity of ARCYBER for operations conducted across the spectrum of Cyber Operations.
• Coordinates directly with the Cyberspace Threat Assessment team for both proactive and reactive threats to the Army portion of the DODIN.

As an INFORMATION TECHNOLOGY SPECIALIST (INFOSEC) at the GS-2210-14 some of your typical work assignments may include:

• Incumbent formulates DTRA policy and assists with the formulating DoD policy, through policy working groups. This collaborative approach extends to engagements with higher-level policymakers, where the Manager provides insights and recommendations to shape DoD and DTRA cybersecurity policy and directives.
• Derives actionable insights to inform Agency decision-making processes and drive risk prioritization at all levels of the organization.
• Plays a crucial role in cultivating a culture of cybersecurity awareness and accountability, delivering training programs and awareness campaigns tailored to DoD / DTRA personnel.
• Ensures networks and systems achieve and maintain Authority to Operate (ATO).
• Coordinates with Agency leadership and others to support all aspects of enhancing the Audit Support process, including but not limited to the implementation, maintenance, and monitoring of internal and external audits, the development of audit dashboards as well as tracking and reporting of audit issues, to appropriate levels of management.
• Develops and provides Information Assurance and Cybersecurity training, guides and instructions based on DoD standards and applicable best practices.
• Assists in the identification of audit issues, threats, and opportunities for the achievement of mission objectives.
• Plans, organizes, prioritizes, and develops schedules to deliver program objectives on schedule and within budget while adhering to DoD regulations and changing situations.

• Serve as the Cybersecurity subject matter expert and Information System Security Officer (ISSO) under the direction of the Regional and Installation Information System Security Manager (ISSM).
• Support the Department of Defense Information Assurance Risk Management Framework (DIARMF) program for all Midwest Region sites.
• Preform as a team lead ensuring that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services.
• Communicate with team on assignments, projects, problems, actionable events, milestones, programs, deadlines, and timeframe completion.
• Lead the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.
• Monitor organizational planning and policy formulation to ensure compliance with risk management principles and regulatory guidance.
• Audit Installation Campus Area Network (ICAN) users monthly to ensure regulatory requirements for access are being met and maintained.
• Prepare reports and maintain records of work accomplishments and administrative information, as required.
• Coordinate the preparation, presentation, and communication of work-related information to the supervisor.

• Serve as the Cybersecurity subject matter expert and Information System Security Officer (ISSO) under the direction of the Regional and Installation Information System Security Manager (ISSM).
• Support the Department of Defense Information Assurance Risk Management Framework (DIARMF) program for all Midwest Region sites.
• Preform as a team lead ensuring that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services.
• Communicate with team on assignments, projects, problems, actionable events, milestones, programs, deadlines, and timeframe completion.
• Lead the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.
• Monitor organizational planning and policy formulation to ensure compliance with risk management principles and regulatory guidance.
• Audit Installation Campus Area Network (ICAN) users monthly to ensure regulatory requirements for access are being met and maintained.
• Prepare reports and maintain records of work accomplishments and administrative information, as required.
• Coordinate the preparation, presentation, and communication of work-related information to the supervisor.

• This list of duties is not all-inclusive.
• Troubleshoot system software and hardware problems, and/or maintain liaison with vendor service representatives on system failures.
• Monitor system and/or databases to ensure maintenance of technical accuracy and efficiency.
• Utilize knowledge to balance user requirements for available resources and/or organizational goals.
• Develop strategic plans for software utilization and functional implementation plans relative to applicable systems integration.
• Use government supplied helpdesk software to annotate, track, and/or report completion of requests from users for technical assistance on all automated data processing devices.

• Analyze incident request trends and patterns in order find opportunities to improve services.
• Analyze, document, and plan for additions, upgrade, or configuration to ensure proper application software and web services.
• Analyze hardware and software problems for on-the-spot repair/replacement or referral for other repairs.
• Remove, reinstall or reconfigure desktop software or web services in order to correct issues.
• Monitor helpdesk system for newly submitted tickets, documents, and update existing tickets until complete resolution.
• Test new software deployment packages and Operating System images and provide feedback or solutions.

• Serves as an IM/IASO specialist performing work independently or as a member of a team, in the administration, development, delivery and support of IT/IM systems and services.
• Perform diagnostic testing and use various analysis techniques to isolate the source of issues.
• Responsible for cryptographic/communications security (COMSEC) is IAW national standards on all classified networks.
• Maintain asset management software that provides an inventory of software, hardware, and network assets.

• Serve as senior systems administrator in support of the Joint Base San Antonio (JBSA) -Regional Network Enterprise Center (RNEC) and installations within the RNEC geographically Area of Responsibility (AOR).
• Monitors and performs the maintenance of server client and server log files, databases, and server-installed software.
• Manage the creation of user accounts and maintain configuration management control records and access of data storage.
• Respond to system failures caused by software and hardware deficiencies.
• Research and recommend technologies for virtual instances, SANs, backups, and mirroring.
• Administers RNEC data storage and backup/retrieval of all NIPRNET and SIPRNET user data on SANs.

• Serve as an Information Technology (IT) Specialist/Communications Security (COMSEC) Custodian.
• Perform impact analysis on all proposed security and technical changes to the network to ensure all configuration changes meet DOD, DA security requirements.
• Analyze telecommunications support requirements and recommend most cost effective and efficient means of accomplishing needs.
• Resolve Information Technology COMSEC issues effectively and efficiently by analyzing, diagnosing, and documenting incidents.
• Provide technical guidance to users, help desk analysts, and technical staff for specialty software products.

• Assist in conducting studies of costs, benefits and detailed capabilities of computer hardware or software
• Investigate equipment failures and malfunctions for immediate repair or correction.
• Diagnose hardware and software issues.
• Provides technical advice on the automated backup system solutions.
• Determine, establish, and maintain an IT equipment repair inventory.
• Provide maintenance and repair support for acquiring, installing, and operating microcomputers, peripheral equipment and associated software.

• Assist customers in configuring standard and unique software packages.
• Investigate equipment failures and malfunctions for immediate repair or correction.
• Determine, establish, and maintain an IT equipment repair inventory.
• Diagnose hardware and software issues.
• Provide maintenance and repair support for acquiring, installing, and operating microcomputers, peripheral equipment and associated software.

• Serve as a network analyst and systems administrator within Fort Johnson Network Enterprise Center (NEC).
• Support Information Systems (IS) and network devices assigned to the Network Enterprise Center (NEC) to monitor, track, and report activity.
• Preform a variety of functions in the areas of monitoring, reporting and supporting network equipment fielded by the Defense Information Systems Network (DISN) and Tactical Network interface of equipment.
• Execute a range of duties in the areas of monitoring, reporting, and supporting multiple servers on the Local Area Network (LAN).
• Update the physical configuration of enterprise network hardware and software to meet changing requirements.
• Monitor the performance of Department of Defense (DoD) common user network services such as Non-secure Internet Protocol Router Network (NIPRNET) and Secure Internet Protocol Router Network (SIPRNET).
• Preform Operations Management Branch functions for issues related to Commander Critical Incidents (CCIR), Authorized Service Interruptions (ASI), Serious Incident Reports (SIR), and Operations Order (OPORD).
• Receive telephone calls and processes customer service requests for Information Technology (IT) support to restore user systems on the Army contiguous United States (CONUS) LandWarNet.

• Serve as a network analyst and systems administrator within Fort Johnson Network Enterprise Center (NEC).
• Support Information Systems (IS) and network devices assigned to the Network Enterprise Center (NEC) to monitor, track, and report activity.
• Preform a variety of functions in the areas of monitoring, reporting and supporting network equipment fielded by the Defense Information Systems Network (DISN) and Tactical Network interface of equipment.
• Execute a range of duties in the areas of monitoring, reporting, and supporting multiple servers on the Local Area Network (LAN).
• Update the physical configuration of enterprise network hardware and software to meet changing requirements.
• Monitor the performance of Department of Defense (DoD) common user network services such as Non-secure Internet Protocol Router Network (NIPRNET) and Secure Internet Protocol Router Network (SIPRNET).
• Preform Operations Management Branch functions for issues related to Commander Critical Incidents (CCIR), Authorized Service Interruptions (ASI), Serious Incident Reports (SIR), and Operations Order (OPORD).
• Receive telephone calls and processes customer service requests for Information Technology (IT) support to restore user systems on the Army contiguous United States (CONUS) LandWarNet.