Total 6 information technology job vacancies in nw3 2du

This role forms part of the wider Information Governance service and is functionally responsible for the Information Rights and Records Management departments. This role will provide strategic leadership and subject matter expertise to the departments and wider trust. This role will be required to undertake broader Information Governance duties in support of the Corporate Information Governance department.

The main duties for this role include:
• Management of the Information Rights and Records Management departments
• Providing expert advice in all matters relating to Information Governance
• Advising and leading of complex Data Protection Impact Assessments
• Budget management
• Contract management
• Supporting the trust's wider Information Governance agenda

This is an exciting opportunity to join a large and highly skilled Information Governance department. The department continually invests in the professional development of team members, and works on complex local, national and regional projects which directly contributes to improved patient care.

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/



The Head of Information Governance (Information Rights and Records Managementwill:

· Establish and maintain the trust as a leading provider for Information Rights And Records Management.



· Develop and deliver training and guidance specific to the context of the trust accounting for the new requirements and structures under the Health and Social Care Act 2012.



· Outline, in conjunction with colleagues, the requirements of assurance and risk management on information governance and to ensure that particular stakeholder demands are met.



· Support the development of a community of practice between stakeholder leadership and staff to ensure they are able to evaluate assurance and requirements across the information governance agenda (information asset owner audit returns)



· Develop a systematic approach to information governance with clear systems of prioritisation, change management and control.



· Ensure stakeholder understand the standards required for information governance and risk management and their implementation in standard working practice.



· The co-ordination and leadership of an information governance assurance model, ensuring that where services are provided by a third party that an assurance model is in place and is supported by contractual (or equivalent) terms.



· Deliver the expected standard of investigation and action on information incidents or potential breaches of the data protection act or confidentiality, in line with the relevant organisation’s controls.



· Deliver operational support and assistance on site with stakeholder and engagement in routine business and development, to support the appropriate, proportionate and timely consideration of information governance issues in strategic and operational decisions.



· To be able to assess the quality of assurance provided on information governance and advise or escalate as required by circumstances and agreements.



· Where required to act as Privacy Officer, ensuring that the appropriate requirements of the registration authority service are outlined.



· Manage and/or co-ordination of information incident escalation and investigation.



· Respond to complex complaints from distressed and upset patients and staff in regards to data protection.



· Engagement with national and regional bodies and forums, as required.



· Support, training and assistance to key post holders including but not limited to Senior Information Risk Owner (SIRO), Information Asset Owners (IAO), Caldicott Guardian, Privacy Officer, executive responsible for Registration Authority, executive responsible for records management, Information Governance Group, other Board (as required).



· Manage and support the delivery of information asset register.



· Support Information Asset Owners and SIRO in the management of Risk, through the delivery of information risk register and associated action plans. Monitor actions delivered by key providers and escalate as necessary.



Support the nominated Information Security Officer(s) in delivering the information security assurance programme. Provide updates on key risks and priorities arising from ICT environment and changing requirements.



· Provide advice on guidance on changes to be considered to improve patient outcomes and business efficiency, through process review and technology.



· Lead on information incident management and investigation, managing ICO complaints and support functions in managing incidents from providers.



· Support and delivery of guidance for contracts (with third party suppliers) and commissioning of services to ensure IG elements are incorporated and best practice is followed where possible.



· Management of delivery of Data Processing Agreements and contract terms where necessary and in conjunction with legal advice.



· Support IT service in the provision of appropriate filing structures, access control and management of electronic information.



· Highlight and management of risk to the stakeholder (where supported by terms of contract with providers).



· Provide data protection expertise (legal/statutory requirements) where necessary including: design and delivery of privacy information, guidance on the required consent model and engagement with patients.



· Receive and manage data relating to extremely sensitive matters regarding data use, lawfulness of processing, and ethical standards.



· Work with stakeholders to develop key strategies covering the information governance agenda



· Support the scoping, design and project to delivery de-identification/ pseudonymisation projects and processes from an IG perspective.



· Liaise with Informatics and IT teams to ensure legal compliance and governance standards are met and implemented.



· To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular:



o To support the delivery of day to day activities and projects.

o To manage team and drive delivery of a range of business initiatives and projects.

o To support the identification and sharing of best practice in employee engagement.

o To operate in a highly political and sensitive environment.

o Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.



Create and manage a consultancy model service to generate income for the trust and improve NHS information governance.




This advert closes on Friday 29 Nov 2024

What skills and experience we're looking for

We wish to recruit a Teacher of Food Technology for spring term 2025. This position would be suitable for a qualified teacher, a non qualified teacher or someone who has vocational qualifications with experience as a tutor.

This is an excellent opportunity to join Trinity School, a vibrant 11-18 academy in the Newbury Academy Trust. We are an ambitious, high-performing school looking for innovative colleagues who can make a difference.

The Art, Design and Technology Faculty at Trinity School is staffed by a team of specialists who work collaboratively to support and share ideas. Our accommodation consists of a range of modern facilities which are being continually developed to ensure that our students have the very best environment for learning, including a state of the art catering kitchen.

We invite applications from colleagues who:

- Are excellent practitioners;

- Have high expectations of their students;

- Are team players and interested in playing a part in the wider school community;

- Have a passion for their subject and excellent subject knowledge;

Applications from ECTs are welcome.

Please note: Trinity School reserves the right to interview suitable candidates before the closing date.

What the school offers its staff

We invest in your career, providing a bespoke CPD package, opportunities to lead across the Trust and the wider local area, and a comprehensive staff benefits package including covering relocation costs up to £2,000.

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children. This role is not exempt from the Rehabilitation of Offenders Act 1974 or amendments to the Exceptions Order 1975, 2013 and 2020. Shortlisted candidates will be subject to online checks, including the completion of a criminal records self-disclosure form. Successful candidates will be subject to Disclosure and Barring Service (DBS) checks plus other employment checks. This role has been identified as public facing in accordance with Part 7 of the Immigration Act. The ability to fulfil all spoken/written aspects of the role with confidence in English is required.

What skills and experience we're looking for

This is an excellent opportunity to join Trinity School, a vibrant 11-18 academy in the Newbury Academy Trust. We are an ambitious, high-performing school looking for innovative colleagues who can make a difference.

The Art, Design and Technology Faculty at Trinity School is staffed by a team of specialists who work collaboratively to support and share ideas. Our accommodation consists of a range of modern facilities which are being continually developed to ensure that our students have the very best environment for learning, including a state of the art catering kitchen.

We invite applications from colleagues who:

- Are excellent practitioners;

- Have high expectations of their students;

- Are team players and interested in playing a part in the wider school community;

- Have a passion for their subject and excellent subject knowledge;

Applications from ECTs are welcome.

Please note: Trinity School reserves the right to interview suitable candidates before the closing date.

What the school offers its staff

We invest in your career, providing a bespoke CPD package, opportunities to lead across the Trust and the wider local area, and a comprehensive staff benefits package including covering relocation costs up to £2,000.

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children. This role is not exempt from the Rehabilitation of Offenders Act 1974 or amendments to the Exceptions Order 1975, 2013 and 2020. Shortlisted candidates will be subject to online checks, including the completion of a criminal records self-disclosure form. Successful candidates will be subject to Disclosure and Barring Service (DBS) checks plus other employment checks. This role has been identified as public facing in accordance with Part 7 of the Immigration Act. The ability to fulfil all spoken/written aspects of the role with confidence in English is required.

This role is responsible for delivering compliance with information governance policies across complex areas of clinical and corporate services. This role is also responsible for the proactive management of the Records Management and Information Rights service. Delivery of the information governance assurance model, the delivery and operation of standardised tools, operational support and advice. Developing and supporting a culture of high-quality information governance management practice including providing advice and guidance on the operation of corporate policies where appropriate to staff. Implementing and supporting systems and practices which facilitate compliance with all legal, statutory and good practice requirements. Advising on best practice in compliance with policies and staff training on aspects of local information governance policy. Providing support to the Senior Information Risk Owner (SIRO) and Caldicott Guardian to ensure compliance with legal and ethical frameworks. Supporting data protection providing complex advice to ensure operations work within the policy framework. Delivering a programme of evidence gathering, monitoring, assessment and audit. This includes the management of assurance, evidence and audit of significant providers of services to the and the escalation of issues of quality, risk and management through the appropriate channels and in conjunction with the Senior Information Governance Manager and Senior Information Risk Owner. Implement an overarching Information Governance strategy to meet statutory and legal requirements and an associated development plan. Coordinate the management of and be responsible for the annual submission of the Data Security and Protection Toolkit assurance framework, ensuring that there is an auditable evidence base and to deliver satisfactory standard across all requirements. Promote and monitor required information governance policies, procedures and guidance. Liaise with the risk management function to ensure the mitigation of risk and financial loss to the by the disruption of services, including managing the information risk register. Develop the information governance culture, working across stakeholders to communicate information governance standards and constantly seek to raise awareness. Be an expert in the requirements of GDPR, FOI, EIR, and RPSI to facilitate best practice and ensure that this is communicated clearly and acted upon effectively. Work actively with partners and stakeholders to ensure that the information governance processes meet best practice. Undertake, and/or participate in the design, of local audits of compliance to information governance standards across stakeholders. To be specifically responsible for ensuring GDPR, Caldicott and information sharing governance issues are escalated, managed and responded to in a timely way. Provide specific advice and support to the Caldicott Guardian and SIRO to ensure the effective management, monitoring and audit of Information/Confidentiality risks throughout the organisation. Provide information; awareness material and training to key post holders within the organisation, including but not limited to Information Asset Owners, Privacy Officer, Registration Authority staff, Records Management leads, IG Group, Senior Management Team (as required). Manage the co-ordination of the Information Governance Group and collation of the documentation required to ensure the Information Governance Group meetings are scheduled, all documentation reviewed and approved prior to each meeting, then circulated in line with the Terms of Reference for the Group. Manage the investigation of suspected and actual information governance breaches and when required produce formal reports of findings on reported adverse information security and confidentiality incidents. Ensure that lessons learnt are disseminated, and that the recommendations are audited to ensure continuing compliance. Maintain a Caldicott issues log relating to all requests to share personally identifiable information and formally report these to the Information Governance Group along with trends. Ensure that risk, issue and change registers for information governance are maintained and actioned, as appropriate. Manage and support the delivery of an information asset register and embed the bespoke software and processes to map information assets and data flows. Support Information Asset Owners and the SIRO in the management of Risk, through the delivery of Information Risk Register and associated action plans. Monitor actions delivered by key stakeholders and escalate as necessary. Work with the nominated Information Security Officer in delivering the information security assurance programme. Provide updates to the organisation on key risks and priorities arising from ICT environment and changing requirements. Communicate advice and guidance on changes to be considered to improve patient outcomes and business efficiency, through process review and technology. Support staff and stakeholder in the provision of appropriate filing structures, access control and management of electronic information. Support the delivery de-identification/ pseudonymisation projects and processes from an information governance perspective. Liaise with Informatics and ICT to ensure legal compliance and governance standards are met and implemented. Responsible for the safe use of equipment in addition to personal equipment. Responsible for providing training in information governance and undertaking basic workplace assessments of practice. Setting the strategic direction of the FOI and/or Information Rights team and production of an annual work plan for the team. Continual development of the FOI and/or Information Rights service. Provide specialist FOI and/or Information Rights advice on legislation and application of exemptions. Responsibility, for ensuring a robust and comprehensive FOI and/or Information Rights service. Liaise with a wide range of external and internal stakeholders, assisting in the management of conflicting opinions to ensure clear FOI and/or Information Rights responses can be produced Work in partnership with stakeholder to respond to FOI and/or Information Rights requests. Work with Communications Leads to pre-empt communications issues arising from FOI and/or Information Rights requests and manage any reputational impact. Work with stakeholder to support them in responding to requests including providing advice on how to respond to FOI and/or Information Rights requests and advising on exemptions that might apply. Provide training on FOI/EIR/RPSI/information rights and approaches to developing responses. Produces regular reports on numbers and themes of FOI/EIR/RPSI/information rights requests and the resources used to complete them Develops relationships with NHS England and other stakeholders. Keep up to date with developments in relevant legislation. Responsibility for establishing and developing written procedures for the trust FOI and/or Information Rights service Responsible for developing a publication scheme for the trust. Responsibility for checking the quality of responses prior to release

The IIRD (Infection, Immunity and Rare Diseases) Division has several highly specialised and specialised national centres with bespoke databases and systems in the Immunity and Rare Diseases directorates. Currently, these databases and systems are managed independently from each other, and they would benefit from coordinated management and homogenous approach. These national centres/departments have significant data reporting responsibilities for commissioning and national audits, which must be produced at a very high standard.

The post holder is responsible for the management and development of the specialized databases in the Directorates of Immunity and Rare Diseases and the developers working on them (Band 6 and 7), ensuring that they align with the Trust’s Digital Strategy. The post holder will develop sufficient knowledge and skills in the use of Cerner Millennium system functionality and reporting technologies.
• To lead in the design and development of information systems to support the needs of the Immunity and Rare Diseases Directorates, with ease, complete independence and minimal senior oversight and use a range of influencing skills with a broad range of stakeholders.
• To implement the necessary changes in order to have a consistent and homogenous approach to database design, development and management in the Immunity and Rare Diseases directorates, ensuring alignment with the Trust’s Digital Strategy and avoidance of functionality duplications with EPR.
• To manage a team of database developers in the Directorates (band 7s and band 6s).
• Provide relevant and timely expert technical or digital advice, guidance and instruction to team members.
• To manage complex data, having attention to detail whilst appreciating the different contexts of internal and external income reporting, the adverse consequences of which could subject the Trust to a failure to recover substantial amounts of income.

Embarking on a professional journey with the Royal Free London NHS Foundation Trust promises an enriching career experience.

As a pioneering institution at the forefront of healthcare excellence, we offer a dynamic environment characterised by innovation, collaboration, and a deep commitment to patient wellbeing.

You will become part of a team dedicated to pushing boundaries, embracing cutting-edge technology, and continuously enhancing the delivery of world-class healthcare services.

With a focus on professional development, work-life balance, and a culture of inclusivity, the trust provides a platform for you to thrive and contribute meaningfully to the advancement of healthcare.
MAIN DUTIES AND RESPONSIBILITIES


ROLE SPECIFIC DUTIES AND RESPONSIBILITIES:
• To lead in the design and development of information systems to support the needs of the Immunity and Rare Diseases Directorates, with ease, complete independence and minimal senior oversight and use a range of influencing skills with a broad range of stakeholders.
• To implement the necessary changes in order to have a consistent and homogenous approach to database design, development and management in the Immunity and Rare Diseases directorates, ensuring alignment with the Trust’s Digital Strategy and avoidance of functionality duplications with EPR.
• To manage a team of database developers in the Directorates (band 7s and band 6s).
• Provide relevant and timely expert technical or digital advice, guidance and instruction to team members.
• To manage complex data, having attention to detail whilst appreciating the different contexts of internal and external income reporting, the adverse consequences of which could subject the Trust to a failure to recover substantial amounts of income.
• Operate independently or in matrix teams with minimal support to consistently produce work that delivers value and quality to the directorate.
• Create and maintain positive, collaborative, and supportive professional relationships with internal stakeholders and external customers.
• Develop own team through mentoring or coaching relationships.
• Analysis of multiple large NHS data sets, structuring data and establish data pipelines (e.g., using tools such as SQL, R or Python).
• Develop data visualisations in specialist software to produce insightful dashboards (e.g., using tools such as PowerBI or Tableau).
• To be responsible for leading the process by which clinical activity data is extracted and translated into the required format for import to the SLAM (Service Level Agreement Monitoring) database and to be used for Service Line Monitoring. Effective management of these processes would involve a comprehensive reconciliation and a thorough audit trail between the source data and the extract submitted to the Finance department.
• To attend external meetings on relevant subject matter as required.
• To develop a thorough understanding of the commissioning arrangements of the Trust and how they could impact on the information provision to ensure that accurate analysis and forecasts are produced.
• To work collaboratively with the Income and Costing Team, Business Analysts on behalf of Clinical Directorates, the Trust information team and Contracts team in developing improvements and integration of finance and activity reporting and analysis.
• To have a clear understanding of internal and external reporting requirements and to develop reports and write the necessary SQL queries to extract the required information and produce the final output report once extracted.
• To manage the timely and accurate provision of information to the Income systems manager and the Head of Income Reporting.
• To efficiently manage the timely provision of ad hoc information requests assigned to the post holder.



Technical duties:


• To develop a sound knowledge of the way in which data is held on the Trust’s Patient Administration System (PAS).
• The post holder needs to possess extensive skills in MS Excel, MS Access and SQL Server.
• To develop an advanced knowledge and use of the practical applications of all MS Office products.
• To develop advanced programming skills in database design and procedure development using SQL server and MS Access.



CLINICAL RESPONSIBILITIES:


• This is a non-clinical role but will be responsible for supporting clinical teams to provide safe and timely care.
• Respect patients’ privacy and dignity at all times.
• Communicate in an appropriate manner with patients and staff, at all times.
• Escalate any concerns relating to EPR system development or functionality to the EPR leadership as required.



RESPONSIBILITY FOR LEADING AND MANAGING:


• Work without direct supervision, using own initiative and making decisions based on expertise and knowledge.
• Learn and understand the approach and toolsets to be utilised to facilitate change management and process re-design activities, working to these standards and ensuring that identified project governance controls are met.
• Contribute to the identification and analysis of stakeholders and support the development of the stakeholder plan, participating in its ongoing review and updating as required.
• Maintain clear, concise and legible documentation, adhering to standards in accordance with Trust policies for the purposes of communication and audit.
• Maintain defined monitoring systems and databases for recording, reviewing and reporting digital change, development and activities for services.
• Line manage Divisional IM & T staff in the Division.
• Responsible for the day-to-day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
• Responsible for an individual’s development on the job and job performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individual’s performance and capability development.
• Develop other members of the team as a mentor or buddy as required.
• Contributes expertise to internal/in-house training programmes and independently delivers these programmes as required.



RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT:


• Work collaboratively with the stakeholders and IT staff to assess the readiness of the organisation to implement change.
• Participate in local policy and strategy formulation and implementation as appropriate.
• Participate in the documentation and review of business changes implemented.
• Produce materials to support new ways of working e.g. Standard Operating Procedures (SOPs).
• Understand the organisational strategic and clinical drivers for implementing the change, assisting with the identification and prioritising of desired benefits.
• Ensuring the identified user requirements are reflected in the local software configuration and interpret highly complex information about the new systems in order to be able to evaluate the impact on staff and business processes.
• Understand and identify clinical constraints/risks that may impact the change and develop mitigating strategies where appropriate.
• Identify cultural, organisational and business constraints affecting proposed changes and support the development of strategies to overcome resistance to change.
• Work with clinical teams, organisational change and work stream leads and NHS managers to investigate, describe and analyse current business processes, evaluating their position within the larger organisation and their interdependencies.
• Capture current state and develop future state process flows, for administrative, operational or clinical processes with the stakeholders, identifying areas for improvement through technology or process change.
• Assist Departments in identifying system bottlenecks that pose significant constraints to our ability to meet targets, improve clinical quality and improve the patient experience.
• Summarise complex information in a coherent form both in a written format and in a verbal presentation as appropriate to facilitate understanding amongst clinicians and managers regarding the vision and potential impact of the change.



RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES:
• Responsible for the delivery of projects to budget, ensuing income and margin targets are met, and proactively resolving and mitigating issues and risks.
• Manage financial aspects of divisional IM & T programmes and projects as required.
• Able to use specialist technical knowledge to structure procurement exercises for new systems and processes on behalf of clients and customers.
• Support the development of project proposals and new business bids by providing input for a proposal, or leading the development of small proposals, summarising the outputs and cost of the project for the client to sign off on.





Professional Development:


• To attend relevant meetings/ courses relevant for this role.
• To manage the development of the Information Specialist for commissioning, ensuring their needs are understood and support is provided to assist with their development.
• To be aware of and comply with current Royal Free London NHS Foundation Trust policies and procedures in relation to health and safety at work and fire regulations.
• To always behave in a manner that is professional, positive and polite.
• Be accountable for own professional actions, work autonomously without direct supervision, collaborate with and report directly to managers.


This advert closes on Wednesday 10 Jan 2024

MAIN DUTIES AND RESPONSIBILITIES ROLE SPECIFIC DUTIES AND RESPONSIBILITIES: To lead in the design and development of information systems to support the needs of the Immunity and Rare Diseases Directorates, with ease, complete independence and minimal senior oversight and use a range of influencing skills with a broad range of stakeholders. To implement the necessary changes in order to have a consistent and homogenous approach to database design, development and management in the Immunity and Rare Diseases directorates, ensuring alignment with the Trusts Digital Strategy and avoidance of functionality duplications with EPR. To manage a team of database developers in the Directorates (band 7s and band 6s). Provide relevant and timely expert technical or digital advice, guidance and instruction to team members. To manage complex data, having attention to detail whilst appreciating the different contexts of internal and external income reporting, the adverse consequences of which could subject the Trust to a failure to recover substantial amounts of income. Operate independently or in matrix teams with minimal support to consistently produce work that delivers value and quality to the directorate. Create and maintain positive, collaborative, and supportive professional relationships with internal stakeholders and external customers. Develop own team through mentoring or coaching relationships. Analysis of multiple large NHS data sets, structuring data and establish data pipelines (e.g., using tools such as SQL, R or Python). Develop data visualisations in specialist software to produce insightful dashboards (e.g., using tools such as PowerBI or Tableau). To be responsible for leading the process by which clinical activity data is extracted and translated into the required format for import to the SLAM (Service Level Agreement Monitoring) database and to be used for Service Line Monitoring. Effective management of these processes would involve a comprehensive reconciliation and a thorough audit trail between the source data and the extract submitted to the Finance department. To attend external meetings on relevant subject matter as required. To develop a thorough understanding of the commissioning arrangements of the Trust and how they could impact on the information provision to ensure that accurate analysis and forecasts are produced. To work collaboratively with the Income and Costing Team, Business Analysts on behalf of Clinical Directorates, the Trust information team and Contracts team in developing improvements and integration of finance and activity reporting and analysis. To have a clear understanding of internal and external reporting requirements and to develop reports and write the necessary SQL queries to extract the required information and produce the final output report once extracted. To manage the timely and accurate provision of information to the Income systems manager and the Head of Income Reporting. To efficiently manage the timely provision of ad hoc information requests assigned to the post holder. Technical duties: To develop a sound knowledge of the way in which data is held on the Trusts Patient Administration System (PAS). The post holder needs to possess extensive skills in MS Excel, MS Access and SQL Server. To develop an advanced knowledge and use of the practical applications of all MS Office products. To develop advanced programming skills in database design and procedure development using SQL server and MS Access. CLINICAL RESPONSIBILITIES: This is a non-clinical role but will be responsible for supporting clinical teams to provide safe and timely care. Respect patients privacy and dignity at all times. Communicate in an appropriate manner with patients and staff, at all times. Escalate any concerns relating to EPR system development or functionality to the EPR leadership as required. RESPONSIBILITY FOR LEADING AND MANAGING: Work without direct supervision, using own initiative and making decisions based on expertise and knowledge. Learn and understand the approach and toolsets to be utilised to facilitate change management and process re-design activities, working to these standards and ensuring that identified project governance controls are met. Contribute to the identification and analysis of stakeholders and support the development of the stakeholder plan, participating in its ongoing review and updating as required. Maintain clear, concise and legible documentation, adhering to standards in accordance with Trust policies for the purposes of communication and audit. Maintain defined monitoring systems and databases for recording, reviewing and reporting digital change, development and activities for services. Line manage Divisional IM & T staff in the Division. Responsible for the day-to-day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters. Responsible for an individuals development on the job and job performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individuals performance and capability development. Develop other members of the team as a mentor or buddy as required. Contributes expertise to internal/in-house training programmes and independently delivers these programmes as required. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT: Work collaboratively with the stakeholders and IT staff to assess the readiness of the organisation to implement change. Participate in local policy and strategy formulation and implementation as appropriate. Participate in the documentation and review of business changes implemented. Produce materials to support new ways of working e.g. Standard Operating Procedures (SOPs). Understand the organisational strategic and clinical drivers for implementing the change, assisting with the identification and prioritising of desired benefits. Ensuring the identified user requirements are reflected in the local software configuration and interpret highly complex information about the new systems in order to be able to evaluate the impact on staff and business processes. Understand and identify clinical constraints/risks that may impact the change and develop mitigating strategies where appropriate. Identify cultural, organisational and business constraints affecting proposed changes and support the development of strategies to overcome resistance to change. Work with clinical teams, organisational change and work stream leads and NHS managers to investigate, describe and analyse current business processes, evaluating their position within the larger organisation and their interdependencies. Capture current state and develop future state process flows, for administrative, operational or clinical processes with the stakeholders, identifying areas for improvement through technology or process change. Assist Departments in identifying system bottlenecks that pose significant constraints to our ability to meet targets, improve clinical quality and improve the patient experience. Summarise complex information in a coherent form both in a written format and in a verbal presentation as appropriate to facilitate understanding amongst clinicians and managers regarding the vision and potential impact of the change. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES: Responsible for the delivery of projects to budget, ensuing income and margin targets are met, and proactively resolving and mitigating issues and risks. Manage financial aspects of divisional IM & T programmes and projects as required. Able to use specialist technical knowledge to structure procurement exercises for new systems and processes on behalf of clients and customers. Support the development of project proposals and new business bids by providing input for a proposal, or leading the development of small proposals, summarising the outputs and cost of the project for the client to sign off on. Professional Development: To attend relevant meetings/ courses relevant for this role. To manage the development of the Information Specialist for commissioning, ensuring their needs are understood and support is provided to assist with their development. To be aware of and comply with current Royal Free London NHS Foundation Trust policies and procedures in relation to health and safety at work and fire regulations. To always behave in a manner that is professional, positive and polite. Be accountable for own professional actions, work autonomously without direct supervision, collaborate with and report directly to managers.