Total 5,046 job vacancies in liverpool merseyside l13 3as

Job Title: Support Worker
Contract Type: Permanent
Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week
Working Pattern: Monday to Friday 9am – 5pm
Location: RSAP, Powerhouse, Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Worker

This role is part of RSAP. This service supports people who have experienced homelessness and are now living in temporary accommodation for up to 3 years.

You will be located in Powerhouse, Liverpool but spend time in the community visiting customers in their own properties, providing housing-related support to help them move on to more permanent accommodation.

You will provide support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

We’re recruiting a Senior Accommodation Support Officer to provide support to our established team as they assist our participants with their housing needs through effective interventions.



Our team of Accommodation Support Officers work with a caseload of adult males within the criminal justice system, in either a custodial or community setting. As a senior, you’ll be on hand to provide advice and guidance to the team where needed, and we’ll ask you to take care of a small amount of our more complex cases.



We’ll need your excellent interpersonal skills to build and maintain effective relationships with referral agencies and stakeholders. You’ll also be responsible for developing high-quality practice among the team through observing and auditing practice, and then providing coaching and mentoring workshops to enable them to develop.



Our successful candidate will ideally already have knowledge of housing and homelessness legislation or experience working within the criminal justice sector.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits


Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.


Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Hybrid working, managing cases across Merseyside Prisons Travel around local area when required to attend meetings and participant appointments.
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 29 November 2024

Key Responsibilities
Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
Provide specialist housing advice and guidance to participants and employees
Provide workshops to all members of the team to develop their standards of practice
Build and maintain effective working relationships with all stakeholders
Manage a small number of complex cases

Skills and Experience
Experience and knowledge of housing legislation and options
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Experience or knowledge of the work of the Criminal Justice System
Good organisation skills and ability to meet deadlines

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!

The Role:

In the role of a Service Delivery Manager, you will be in control of the SEN Transport and Social Care Transport Operation, including a team of 7 officers and a Principal officer. The role reports directly to the Head of Passenger Transport and Fleet
As a Service Delivery Manager, you will work on schedules and processes to ensure service users safe and efficient carriage as well as liaising with contractors, service users, parents and carers, schools, daycentres and parent forums regarding service delivery
Other management responsibilities can include ensuring all controls are in place regarding safe transport such as risk assessments and relevant equipment such as harnesses and child seats in use if appropriate along with undertaking investigatory or disciplinary hearings and grievances
As a member of the SEN and Social Care Transport team, you must comply with current legislation and policies; ensuring staff and contractors meet required safeguarding and DBS requirements as well as monitoring and updating KPIs and financial information
The Service Delivery Manager will work closely with stakeholders, including other departments, Parent & Carer forums, Transformation team and respond to complaints, appeals, freedom of information or SAR requests related to the department and will ensure invoices and spend is accurately controlled and reported
Our offer to you:

35 hour working week
At least 31 days holiday plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
Part of the Local Government Pension scheme – option to join the AVC scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee assistance programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Next steps:

Closing Date is: Friday 29th November 2024

If you would like to talk to a member of the team about the role, please contact Peter Sass via Peter.Sass@liverpool.gov.uk

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk
Applicants to go to website for more job details and a candidate pack.

MAT Recruitment are currently working with a dynamic PRU in Liverpool to hire a Learning Support Assistant to join a collaborative team and support young people through their learning journey. This is a temporary position, with the view to becoming permanent. In this role you will be working with a dedicated team and responsible to the School SENDCo.

Job Purpose:

To under undertake education support duties and assist the class teacher in the day to day needs of the pupils in their care, to enable the teacher to implement the curriculum and respond to the pupils’ needs.
To maintain complete confidentiality on all school matters.
Provide support for class teachers and help children with their educational and social development, both in and out of the classroom.
To contribute to the provision for children within a class or year group.
To contribute to the promotion of the well-being of children within the Academy.
To promote and safeguard the welfare of children you teach or come into contact with.
Be responsible, as a member of staff, for promoting and developing a positive culture and to ensure diversity within the Academy community is recognised and respected.
Contribute to the development of the Academy’s vision, values and aims and to abide by agreed professional behaviours and attitudes.
Duties and Responsibilities:

Provide pupils with the level and type of support specified by the teacher, whilst at the same time encouraging the pupils towards independence and accepting responsibility for their own behaviour.
Establish a good relationship with pupils by using language and other communication skills that the pupils can understand and relate to.
To supervise children during breaks – both lunch and play.
Encourage pupils to interact with each other in an appropriate and acceptable manner.
Promote positive pupil behaviour in line with Academy policies by the use of praise and encouragement.
If necessary, help pupils with toileting and dressing, paying particular attention to hygiene.
To supervise the children’s play involving toys and apparatus and role play under the direction of the teacher.
To assist with language and other activities under the direction of the teacher.
To supervise and support the activities of individual and groups of children under the direction of the teacher.
To undertake playground supervision during the mid-morning and/or afternoon breaks and to deal with unruly behaviour and, where necessary, report difficulties to a member of the teaching staff. Supervise children in the dining area ensuring good standards of behaviour and manners and reporting any incidents of unacceptable behaviour to the Behaviour Team or Year Leader.
Work under the direction of the teacher to prepare and maintain an effective learning environment, by preparing work materials and apparatus and clearing up afterwards.
Set out learning materials as directed by the teacher so that pupils are able to participate safely and effectively in the planned activities.
To liaise regularly with the teacher and/or take part in planning meetings, inset days and any other meetings as required.
Provide consistent and effective support for colleagues in line with the requirements and responsibilities
of your role.
To assist in the recording of lessons and assessment as required by the teacher.
To take part in training activities offered by the Academy and the county to further knowledge.
To take part in such activities, including swimming and outings, as may be required.
First Aid Duties
General Accountabilities:

So far as reasonably practicable, the post holder must promote safe working practices by employees and visitors in premises/work areas in which the post holder is located, to maintain a safe working environment for employees and service users.
Work in compliance with the Codes of Conduct, regulations and policies of the school, and its commitment to equal opportunities.
Ensure that output and quality of work is of a high standard and complies with current legislation/standards.
If this role would be of interest to you or you would like to learn more, please submit your CV and Cover Letter to us today!

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.  

MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

MAT Recruitment are working with one of our dynamic PRUs in Liverpool to hire a D.T. Teacher to begin from January 2025. We’re looking for an outstanding teacher with a proven track record of success and raising pupil outcomes. The successful candidate will join a high-performing and supportive Secondary school part of a wider progressive multi-academy trust. This is a temporary role with the view to becoming permanent

The successful candidate will have the ability to deliver quality teaching that drives achievement and inspires a love of learning. You will be able to demonstrate experience of achieving positive outcomes for students, as well as being passionate about making a difference to the lives of young people. As a committed team player, you will have excellent organisational skills and the natural ability to motivate both pupils and peers.

You will have:

A degree-level qualification and Qualified Teacher Status.
Manage behaviour and maintain an engaged classroom
The ability to teach to GCSE standard.
Experience of sustained delivery of outstanding attainment and achievement.
Experience of innovation and creativity to engage, enthuse and progress learners.
Please note, this opportunity is open to ECTs as well as experience teachers!

Don't miss out! Apply with us today!

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2023. In order to meet this responsibility, we follow a rigorous selection process.  

MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

£1000 bonus when completed 12 months service (£500 for PT). Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00,. Part time - this entails fixed shift working: 06:45 to 19:00 for day shifts and night shifts of 18:45 to 07:00, working in a team rota pattern of 2 day shifts on, 8 days, 2 nights, 4 days off. Rolling rota available 2 years in advance. Average estimated overtime £3500 per annum NMC/HCPC Registration paid

Candidates must be prepared to commence in post 3rd February 2025. The post advertised is working for the Secure Care Division; as we are a mobile division you may be expected to work at any of the sites, and currently these are at Ashworth Hospital, Rowan View, Rathbone Hospital, Hollins Park and Aspen Wood. Please see detailed job description and personal specification attached for full details of job description, main responsibilities and personal specification. Applicants must have been in the UK for 3 years and those with temporary right to work must be on a visa that allows access to government funding, in addition you will need to have a visa that is greater than the length of the course plus an additional 6 months after to account for any additional resits. As this is a requirement, those who do not have the above won't be able to progress onto the next stage in the process.

Care Duties To provide a wide range of assistance to the Imaging Care Group workingto established procedure and protocols. To ensure the maintenance of clinical care standards and that patients aretreated with dignity and respect. To escort, chaperone and support patients during treatments, investigationsor procedures. To assist with patient care needs, to include toileting, dressing andassisting the patient on and off the examination table ensuring privacy anddignity is maintained. Carry out any movement and handling within the safe practice guidelinesfrom mandatory training and in relation to the patients manual handlingplan. To assist with patient transport to and from the department. General Duties Support all patients, carers, relative and colleagues through effectivecommunication. Assist in maintaining a clean and safe environment in all areas. Follow departmental protocols policies and procedures. Ensuring consumables are stored appropriately and safely and maintainadequate stock levels Prepare used linen bags for collection by Porters and ensure adequatesupply of linen bags/skips ready for use. Safe disposal of clinical waste and sharps as per Trust policy Be familiar with Trust policy and procedure for reporting clinical incidents,reporting of incidents if they occur. Provide support and assistance to new and junior members of staff. Supports members of the nursing team in the management of abusive andaggressive behaviour with supervision Contribute to the Health, Safety and Security of individuals Report equipment faults to manager responsible for the work area Ensuring that the code of Practice for Radiation Safety, as drawn up in thelocal rules, is observed at all times, and report any breaches or problemsconcerning these rules to the relevant Radiation Protection Supervisor.

Care Duties Assist patients in meeting their hygiene needs and carry out all aspects personal care and grooming (to include emptying catheter bags). Provision of patients toileting needs, ensuring privacy and dignity ismaintained. Support of patients in managing incontinence. Measures patients fluid intake and output using fluid balance charts andreports information to Registered nurse. Preparation and serving of patients meals, drinks and snacks. Assisting /feeding patients as necessary. Assist patients in completing menu forms and liaise with the CateringDepartment with regard to the number of meals needed. Reports patients dietary intake as indicated in the patients plan of care. Carry out any movement and handling within the safe practice guidelines frommandatory training and in relation to the patients manual handling plan. Enable patients to maintain/improve their mobility by use of exercise andmobility appliances as directed by individual care plans. Assist in the prevention of pressure sore development as directed by theRegistered nurse in conjunction with the patients plan of care. Obtaining specimens from patients for ward or laboratory testing. Escorting patients to clinical departments within the hospital Assist Registered Nurse in performing last offices. General observations of patients, reporting anything untoward to RegisteredNursing Staff.

To safely and accurately carry out and monitor the dispensing and issuing of prescriptions, including in-patients, outpatients, discharge, unlicensed and controlled drugs in accordance with the safe systems of work procedures within the department. To carry out the final accuracy check of clinically screened complex paediatric prescriptions dispensed by others in accordance with safe systems of work practice ensuring the maintenance of records and information. To use the pharmacy computer system to dispense and label pharmaceuticals, produce stock reports, extemporaneous worksheets and audit trails in accordance with the level of training provided To supervise and participate in the maintenance of stock control systems within the dispensary dealing with any discrepancies, reporting these and action taken to the Chief Pharmacy Technician Patient Services. To assist in the provision of service quality and cost effectiveness of medicines identifying any improvements to senior pharmacy staff. To organise and supervise the day to day workload and problems that may arise within the designated area of work ensuring the implementation of department rotas and planning and referring any issues to relevant senior pharmacy staff. To supervise and participate in the assembly and preparation of extemporaneous products demonstrating Good Pharmaceutical Manufacturing Practice and adhering to Health and Safety and COSHH requirements. To support the training of student pharmacy technicians, pharmacy technicians, Pre - registration pharmacists and pharmacy assistants in accordance with departmental trainingpackages. To dispense clinical trials in accordance with the dispensing protocol, ensuring themaintenance of records and information. To accurately carry out formula and measurement checks on extemporaneous products following set procedures to ensure quality and safety standards are met. To support the replacement of and accurately check the dispensing of the Hospital Emergency Drug Boxes to ensure a safe and effective service. To carry out label checks for Accident and Emergency out of hour dispensing packs, ensuring information is clear and correct and that item is labelled appropriately. To provide support to all areas of the pharmacy department as and when required.To answer queries of a complex technical nature from a wide range of staff groups, either in the pharmacy or on the ward. To answer queries from the public referring appropriate queries to a senior member of the pharmacy team. To undertake patient counselling, providing clear and concise information to patients/carers regarding the safe and effective use of their medication to ensure understanding and compliance. This will include providing information of a more complex nature and providing demonstrations where applicable, both in the dispensary and on the wards. To participate in the Near Patient Pharmacy scheme on assigned wards. This will include daily patient medication reviews, medicines reconciliation, assessment of patients own drugs (PODS), discussing any clinical problems with the ward pharmacist and arranging for appropriate supplies of medications. To undertake Continuing Professional Development in order to keep pharmaceutical clinical and technical knowledge current, ensure best practice and comply with requirements for entry on the pharmacy technician register.

The successful candidate will join an established team of Upper GI cancer surgeons, working within the RLUH providing an Upper GI cancer resection service for Liverpool and surrounding areas. This comprises a population in excess of 1.5 million patients, and generates approximately 150 resections per year. This includes patients from across the region including patients from the catchment area of North and South Liverpool, the Wirral, St Helens and Knowsley, North Cheshire, Southport, Chester and the Isle of Man. Expected duties will include an active role in maintaining and developing the elective Upper GI cancer service, whilst contributing equitably to the out of hours service; for both elective and emergency activity. The unit facilitates mentorship and two-consultant operating where necessary, particularly in the early years of Consultant appointment. The new appointee will have equitable working conditions to colleagues within both the Upper GI unit and wider surgical department. The Upper GI unit works as a team with a consultant ward round every day, 365 days a year. Postoperative and emergency patients are looked after by the consultants within the Upper GI team. Therefore when a colleague is on leave or at a different hospital site there is no requirement for cover. There is a weekly planning meeting after the Specialist MDT meeting (SMDT) to facilitate staffing of clinical activities.

To coordinate the care of service users carrying out assessment planning, implementation and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager. To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan. To liaise with family members, carers and significant others when completing the assessment and developing a care plan. To undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members carers and significant others. To ensure Safeguarding Children and Adults requirements are followed and participate in meetings as appropriate. To direct unqualified staff in order to ensure delivery of a high standard of care to service users. To participate in setting standards for care based on sound evidence based and research findings. To participate in the systematic monitoring and evaluation of service users. To communicate to other members of the multi-disciplinary team information which has an impact on the service users care. To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information. Please refer to attached Job Description for full list of duties and responsibilities.

1. To work in accordance with trust policies, procedures & standard operating procedures asappropriate.2. To accurately and efficiently order & supply stock and named-patient dispensed medicines,including supply of compliance aids and patient information leaflets.3. To follow up any outstanding orders for wards, clinics and service users on a daily basis in linewith standard operation procedures.4. To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.5. To be involved in the supply of clozapine to service users. This will include:a) Dispensing of clozapine (including utilising compliance aids) in accordance with standardoperating procedures.b) Liaising with patients, the clozapine monitoring service, and clinical team regarding theappropriate supply of clozapine.c) Receiving of clozapine blood results.d) Issue of medication to clients at clozapine clinic.e) Organising the request and receipt of up-to-date clozapine prescriptions.Pharmacy TechnicianTeam Leader(Dispensary/Stores) B6Senior PharmacyTechnician B5Pharmacy TechnicianB4Senior ATO B3ATO Apprentice B2 ATO B228/09/20226. To be involved in extemporaneous production of prescribed items where appropriate.7. To participate in the dispensing and stock supply of controlled drugs.8. To act as line manager to Pharmacy Support Workers (ATOs). This will include responsibility forall of the following: management & clinical supervision; appraisals; leave; sickness absence;disciplinary and grievance matters; recruitment and selection decisions; personal and careerdevelopment (including service specific training) together with involvement in investigations asrequired, ensuring mandatory training compliance.9. To replenish sundry items within the dispensary on a daily basis.10. To answer telephone enquiries from a wide range of staff groups with regard to prescriptions,medication top-ups, distribution an 11. Please refer to the JD for more information.

Receive and direct patients and visitors on arrival at the dental clinic, providing reception services for patients, carers, staff, public, internal and external customers. Assist in the smooth running of the clinic by carrying out general clinic administration duties including; preparation of day sheets/Dental General Anaesthetic (DGA) patient lists for clinics, checking of medical histories and completion of patient demographics on dental patient forms with patients, preparation of clinic paperwork including taking cards through to surgery on arrival of patient/making up DGA packs etc .tracing NHS numbers and sickle cell results before patient enters the surgery. Regular monitoring and review of patient paperwork/records/files, chasing up any missing or incomplete documentation accordingly Organising and arranging patient appointments and enquiries to the dental service both face to face and over the telephone, resolving issues and signposting as appropriate. Ensuring appointments are booked efficiently using the patient administration system to effectively utilise clinical time including identifying cancelled appointment times and re prioritising patients, ring and reminding patients of appointments . Maintain filing systems (electronic and paper based) and other records as required ensuring accuracy

1. To support the Ward Manager in providing clinical advice, expertise and leadership to all ward staff.2. To take a key role in ensuring Service Users care plans are developed to meet the assessed needs of the individual under the guidelines of CPA. To monitor the care plans developed for Service Users, where necessary to supervise and train others to carry out and deliver planned care.3. To ensure a seamless approach by liaising with other professionals as required.4. To liaise appropriately with family members, carers and significant others with regards to the assessment of Service Users. To refer to the Modern Matron as necessary. To support the Ward Manager in addressing and resolving concerns by Service Users and Carers sensitively and promptly.5. To assist the Ward Manager monitor and work with the ward team to ensure that Service User risk is assessed and managed appropriately, and that risk management plans are of a high standard.6. To direct and supervise ward staff, in order to ensure delivery of a high standard of care to Service Users.7. To assist the Ward Manager in identified clinical audit projects and setting standards for care based on sound research findings. Ensure that the ward team maintains standards. Assist the Modern Matron in the implementation of change arising from new findings.8. To co-ordinate the systematic monitoring and evaluation of Service Users and ward environment.9. To use verbal and non-verbal communication skills gained through training and experience to impart sensitive information e.g. diagnosis or symptoms to Service Users and their families. To offer support to other staff to do this.10. To support the Ward Manager in ensuring that the ward resources are managed appropriately to maximise care and efficient work patterns. This will include tasks such as producing rotas, management of sickness and absence, annual leave and extra resources, keeping the Modern Matron informed at all times.11. To use skills gained through experience to communicate with members of your team in the implementation of change and in the interest of good, cohesive team working.12. To check understanding of information where there are often barriers to effective communications due to distress of psychiatric symptoms in Service Users, or where there is resistance in staff. This may include situations where English is not the first language.13. To use skills gained through experience to give and receive information (adhering to Caldicott guidelines) to other individuals with regards to a Service Users care in reviews and multidisciplinary meetings. These individuals may be external to the Trust.14. To have an in-depth knowledge of the Mental Health Act 1983. To support staff involved in the application of the Mental Health Act 1983, ensuring that they are aware of and fulfilling their duties. Ensure that Service Users are aware of their rights under the Mental Health Act1983 and that they are exercised appropriately.15. To liaise with other professionals offering a service within the ward to ensure a high quality of service delivery.16. To provide and monitor a range of therapeutic activities for Service Users by appropriateguidance and supervision of the ward team.17. To ensure that all relevant information with regards to a Service Users care and treatment is documented accurately and legibly into the health record. Supervise and monitor the entries made by junior team members, through performance management and audit.18. To lead the provision of teaching sessions in order to pass on knowledge and skills.19. To assist the Ward Manager in the implementation of change or new systems within the area.20. To use skills gained through experience to assess and monitor the physical/mental health of Service Users, seeking an opinion from other professionals, where appropriate.21. To use skills gained through training and experience to de-escalate situations where Service Users become physically or verbally aggressive.22. To use skills gained through experience to deal with team members who become angry, hostile or distressed.23. To ensure that team members get appropriate support following violent incidents and liaise with the Ward Manager to ensure any identified actions arising from such incidents are implemented24. To ensure that all incidents or near misses are documented as per Trust policy and that any follow-up action is taken.25. To lead Service User reviews ensuring that the team has all the relevant information on which to base their clinical decisions.26. To co-ordinate the team in order to ensure that medical or psychiatric emergencies are acted on promptly and appropriately.27. To provide nursing reports both in written and verbal formats, as requested e.g. for a Service User Mental Health Act appeal.28. To support and assist the ward team develop care plans that enable Service Users to reach and maintain their optimum level of health and independence.29. To ensure the safe administration of medication to Service Users, ensuring that the Nursing and Midwifery Council regulations are followed.30. To take part in the implementation of the Trusts PDP process for all staff in the ward team.31. To act as a mentor to junior staff and students.32. To support the Ward Manager to provide reports and statistical returns to a variety of Trust departments and approved external audit agencies as requested.33. To assist the Ward Manager tackle any unsatisfactory performance promptly and constructively.34. To participate in the investigation process regarding the disciplinary procedure and Service User/Care complaints.