Total 5,082 job vacancies in birmingham b15 2tg

Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV’s, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

About the role

Own your career, and you can build something to be proud of at Balfour Beatty. By joining our Asset and Technology team as a Mobile Car/Van Mechanic. You’ll work with true experts who’ll share their knowledge and provide support, encouragement and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.

What you'll be doing

• Ensure highest standard/quality of workmanship on all maintenance requirements, repair on car, light and specialist vehicles
• Exceeding of Customer’s expectations
• Ensure that a safe system of work is carried out at all times and in line with the Company’s health, safety, environmental and quality procedures.

Who we're looking for

• City & Guilds or equivalent qualification within the relevant field – or ability to demonstrate an equivalent level of skill
• Basic computer skillset accidents activities
• Knowledge of Health and Safety laws

Essential:

• Driving Licence
• Diagnostic equipment usage
• Customer focused

Desirable:

• Electric / hybrid knowledge
• Specialist vehicle knowledge

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV’s, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Complex Care Assistant to join our Team in the Birmingham (B11) area

Secure Healthcare Solutions is a complex care homecare provider. Working with adults and children in their own homes – we provide high quality care for service users with a wide range of conditions. We have a strong operational team with a robust clinical and quality process ensuring the safety of our care teams and the Service user at all times.

Pay Rate: £13.00

Immediate start

Paid Shadow Shifts

Shifts: 08:00-17.00 - every Wednesday, Thursday and Friday

We are recruiting for a complex care assistant to provide care to a service user in their own home. Working with a client who has complex needs.

The candidate will be fully trained on the following clinical skills and have experience with the following:

- PEG Feeding
- Suctioning
- Childcare experience

Whist promoting the independence of the individual service user and meeting their care needs, Our Complex Care Assistants must be willing to:

- Assist/provide personal care
- To provide clinical support provided by our clinical lead
- Provide nutrition and hydration support
- Support with medication needs
- Assist in domestic duties
- Comply with all policies and procedures
- To liaise with management
- To report back any concern relating to the health of the service user
- To participate in Team meetings & Supervisions

Company Benefits:

- Clinical Training from our clinical lead
- In house mandatory training
- Uniform
- NVQ’s
- Friend referral scheme
- Career progression

For further information about the main responsibilities please view the attached job description and person specification.

To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation. Undertake office duties such as photocopying and replenishing information as required by the District Nurses. Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff. Part of the interview process will include an English and Maths Test.

To consistently demonstrate in all relationships with families, colleagues and partner professionals, the BCHC Trust Values and the Cs of nursing of commitment, competence, courage, communication, compassion and care in the role of Health Visitor. To develop a workload profile identifying those groups within the population with specific health needs To work closely with the primary health care team, participating in activities that address the health needs of the general practice, case load, families using local childrens centres, early education clusters, and other health partners To deliver the Health Child Programme through compassionate caring assessment, analysis of need, developing, implementing, and evaluating programmes of care using assessment tools in line with commissioner service specification for the health visiting service to address identified health needs. To use the common assessment framework to assess and plan with families where multiagency partnership working is required To formulate and agree with families packages of care appropriate to their need where necessary open active health and wellbeing files. To monitor all open files in accordance with the records keeping policy, closing when package of care is complete To carry out health promotion and disease prevention activities. Meeting and reporting on agreed key performance indicators where appropriate To give evidence-based advice on health issues to members of the local population in a way which promotes behavioural change and builds on strengths To work to current NICE guidelines on antenatal and postnatal mental health to identify, support and referral of women at risk of developing postnatal depression, and those who are mild to moderately depressed To maintain quality standards of care using audit and other monitoring systems to evaluate the service To identify vulnerable children in need of protection and refer to Social Care and Health following the Birmingham Safeguarding Children Board policies in all cases of suspected or actual emotional, physical, sexual abuse and neglect. To follow up domestic violence notifications in line with Trust policy To attend team around the family meetings, case conferences, undertake and fulfil the responsibilities that are appropriate to the role of the Health Visitor as agreed in the multi-agency child protection plan Work in partnership with families to plan and arrange appointments for clinics and home visit To develop and maintain effective working relationships with the families, primary healthcare team and other professionals working in both the statutory and voluntary organisations To ensure all equipment used by professionals in clinic settings are maintained and fit for purpose To order equipment for client use as identified following a healthcare assessment. To advise on safe fitting and appropriate use To promote and support immunisation programmes offered nationally to service users To enter all data required on the data collection system accurately and on time according to Birmingham Community Healthcare NHS Foundation Trust policy To attend and actively participate in staff meetings including multi-agency steering groups etc and take responsibility for completion of appropriate tasks arising from any such meeting e.g. commenting on, and having input into policy development and standard setting within HV remit To ensure all written records are kept to the required NMC standard, to be able to write letters of referral to other services and to produce complex reports for court hearings relating to child protection To deal with and support families through difficult family situations such as illness, domestic violence, bereavement and child protection To have ongoing responsibility for the management of a caseload, including electronic recording, data inputting and reports To provide professional advice on issues relating to Health Visiting and promote an understanding of health needs among other agencies To supervise, mentor and assess pre-registration student nurses on placement with Birmingham Community Healthcare NHS Trust where appropriate as part of their education programme. To provide mentoring for other healthcare students, including health visitor students To access safeguarding, caseload and clinical supervision in order to ensure a resilient workforce which prioritises excellent safe, compassionate care To participate in Nurse prescribing undertaking a full assessment of minor conditions appropriate to the role of the Health Visitor, and where indicated prescribe from the formulary appropriate to level of training, and access continuing professional development in prescribing To convey complex information to other professionals and to clients and to work with other professionals and clients in difficult circumstances such as child protection, terminal illness or bereavement To plan, organise and run clinics/groups. Management and Leadership Responsibilities 1. Develop and empower all members of your team to perform to high standards and innovate. 2. Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your team/s have annual PDRs resulting in specific objectives and effective personal development plans. 3. Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDRs. 4. Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staffs perception about their working lives are measured and improvements made

For further information about the main responsibilities please view the attached job description and person specification.

Providing leadership and direct psychiatric services through the clinical assessment, diagnosis and care plan, risk assessment and management plans, treatment formulation, prescribing and work with the team on implementing evidence-based interventions. The urgent care assessments are conducted and interventions are delivered in various settings such as in service users homes, supported accommodations, respite care, police stations, PDU etc. To work alongside a specialty doctor (and junior doctors if the consultant is an approved trainer and if trainees were allocated) and the multi-disciplinary team in the provision of services for this area and, in particular, to provide assessment and evaluation of cases where a psychiatric disorder is suspected. The post holder will participate in formulating and implementing appropriate care plan around physical healthcare needs of service users in the Core Team. To consult and liaise with other senior medical colleagues where further help with complex assessments is needed. To take clinical responsibility for any patient seen by him/ her, and for the advice he/she gives to members of the multi-disciplinary team. To provide mental health assessments on both new referrals and open cases, and continuing treatment in drug or psychological therapies. To write letters and communications to GPs and other professionals as required. To participate in various medical staff meetings within Forward Thinking Birmingham and BWC Mental Health Services as required. To perform duties in occasional emergencies and unforeseen circumstances in consultation with senior and junior colleagues. To participate in regular Audit and Quality Assurance programmes to improve and maintain the high standard of service. To participate in all aspects of the Clinical Governance structure developed by the Trust to monitor, maintain and develop the quality and effectiveness of care. To contribute to or conduct research in clinical or service areas pertinent to the service and their own relevant experience. The post holder will be expected to work closely with core and specialist community teams within FTB and in the wider health economy. They will serve as psychiatric liaison with other agencies particularly with regard to continuity of patient care. Assuring the involvement of families and carers wherever possible with the patients consent in treatment planning. To work with administrative staff to record accurately and comprehensively, clinical activity and submit this promptly to the Information Department. To maintain professional registration with the General Medical Council, Mental Health Act Section 12 (2) approval and abide by Professional Codes of Conduct. To participate annually in a job plan review which will include consultation with a relevant Manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation. To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the Forward Thinking Birmingham senior management team in preparing plans for services. Provide liaison and consultation as required with the local acute paediatric service To operate within the CPA process around referrals in response to high levels of referrals. The consultant doctor will be expected to contribute to this and will be encouraged to contribute to the audit of this service alongside consultant colleagues. To work closely with Social Services, Education, GPs and with all Primary Care Workers Serving as Psychiatric liaison with other agencies particularly with regard to continuity of patient care. This is particularly important in complex cases when liaison and collaborative working with other services/agencies is necessary. Assuring the involvement of families and carers wherever possible with the patients consent in treatment planning. Special emphasis on working within appropriate governance frameworks will be necessary in the area of the mental health act (including community treatment orders), mental capacity, choice and control and the safety of patients, carers, staff and the general community. The development of any other clinical interests could proceed on the basis of appropriate funding being available. The appointee will be expected to develop his or her clinical role within the framework of the Trust's strategy and within its financial constraints. Dedicated sessions may be available by agreement. The post holder will be expected to work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management. To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the Forward Thinking Birmingham senior management team in preparing plans for services. To participate in service and business planning activity for the Business Unit and, as appropriate, for the whole Mental Health Service. To participate in annual appraisal for consultants.

Principle Responsibilities The post holder will be responsible for the following: Provide sound clinical leadership and support. Ensure that high standards of care delivery are maintained and evaluated in line with local and national guidance. Provision of guidance and role modelling to all clinical staff through active involvement in care. Work closely and collaboratively with service users, their carers, and the multi-disciplinary team to assess, plan, implement, evaluate, and review care. To promote therapeutic relationships, respecting the uniqueness of each patient, acting in a non-judgmental manner, and promoting the rights of the individual at all times. Support and deliver specialist best practice individualised interventions to enable recovery and engagement with the service user group. Support and promote professional competence in colleagues. Developing and implementing audit tools in line with the current service needs. Participate in the management of the admission and discharge pathway. Ensure compliance with information governance practices and regulations. Participate in projects or research within the service as agreed with the Operations Director. Clinical The post holder will be responsible for the following: Support the assessment, planning and implementation of quality, best practice interventions and care, including health promotion. Participation in setting and monitoring quality standards, in line with current guidance practice and policy. Ensuring that the requirements of the Mental Capacity Act (2005), Mental Health Act (1983, amended 2007), safeguarding guidance and child protection legislation are observed, adhered to and implemented. Supporting effective engagement of service users, carers/relatives and other stakeholders with the service. Establishing therapeutic relationships with service users and implementing best practice therapeutic interventions with appropriate boundaries per the Nursing and Midwifery Council and Health and Care Professions Council Codes. Infection control lead for the organisation, delivering reports and audits as required. Supporting appropriate audit processes to ensure good practice. Take an active role in the assessment of new referrals in partnership with other members of the multi-disciplinary team. Professional The post holder will be responsible for the following: Ensure that all practices are within the guidelines set out by the NMC, HCPC and other professional and regulatory bodies and are in accordance with Options for Care policies. Participation in the organisations appraisal process, which identifies personal development and training needs in conjunction with the appraiser, also related to organisational goals and objectives. Ensure confidentiality is maintained at all times in accordance with current data protection legislation, organisational policy and good practice. Educational The post holder will be responsible for the following: Support staff with their learning and development of their individualised learning and development plans. Provision of staff induction, mentorship, appraisal and clinical supervision to professional colleagues as appropriate. Update and maintain clinical expertise within recovery and wellbeing in keeping with national and organisation-wide initiatives to effectively contribute to service development. Attend statutory and mandatory training as necessary as specified by Options for Care Ltd. Organisational The post holder will be responsible for the following: Contributing and working towards the service/organisational aims and objectives. Respecting and promoting issues of spirituality, equality, diversity and rights in accordance with good practice and legislation. Leads in reviewing and monitoring clinical policies to ensure they are based on contemporary evidence. Leadership The post holder will be responsible for the following: Represent the service and the organisation by attending appropriate meetings (internal and external) aimed at developing effective working relationships with colleagues from other areas, which encourage joint working and the sharing of good practices. Lead key aspects of quality assurance to develop robust outcome indicators for clinical care and other aspects of clinical governance. Lead on/complete systematic investigations and write objective reports following the completion of investigations, advise recommendations and the next steps. Make decisions and work within a framework commensurate with their knowledge and competence and within their sphere of responsibility. Contribute to policy and practice changes arising from audits, complaints and serious untoward incidents. Develop and implement research projects related to mental health care and service evaluation in partnership with other team members. Ensure NMC and HCPC standards are upheld by all members of the team. Communication The post holder will be responsible for the following: Enhance development of therapeutic relationships amongst the team with service users and their families in a manner sensitive to cultural and religious needs and backgrounds. Determine care priorities and plans and implement service users care according to best practice and available resources. Maintain effective communication with all disciplines, agencies, carers and service users. Ensure students allocated to the clinical area are given appropriate teaching, support and guidance as per learning outcomes and objectives. Ensure clinical records are up to date and relevant. Monitor for trends, themes and patterns in incident reporting, ensuring lessons are learnt, shared and embedded. Additional Responsibilities The post holder will be responsible for the following: Participate in regular management supervision with the Operations Director. Take responsibility for accessing professional clinical supervision. Attend meetings as necessary.

Providing direct psychiatric services through the comprehensive clinical assessment, diagnosis and care plan, risk assessment and management plans, treatment formulation, prescribing and work with the team on implementing evidence-based interventions. The urgent care assessments are conducted and interventions are delivered in various settings such as in service users homes, supported accommodations, respite care, police stations, PDU etc. The post holder will participate in formulating and implementing appropriate care plan around physical healthcare needs of service users in the Core Team. Providing senior clinical leadership to the multidisciplinary team in collaboration with the team leader. The Consultant Psychiatrists responsibilities include treatment planning and regular reviews through a multidisciplinary care programme approach that comprehensively address patients bio-psychosocial needs. The post holder will be expected to work closely with specialist community teams within FTB and in the wider health economy. They will serve as psychiatric liaison with other agencies particularly with regard to continuity of patient care. This is particularly important in complex cases when liaison and collaborative working with other services/agencies is necessary. Assuring the involvement of families and carers wherever possible with the patients consent in treatment planning. To participate in emergency Mental Health Act work. To participate in the Consultant on call-rota covering out of hours responsibilities including weekends. Special emphasis on working within appropriate governance frameworks will be necessary in the area of the mental health act (including community treatment orders), mental capacity, choice and control and the safety of patients, carers, staff and the general community. The development of any other clinical interest could proceed on the basis of appropriate funding being available. The appointee will be expected to develop his or her clinical role within the framework of the Trust's strategy and within its financial constraints. Dedicated sessions may be available by agreement. To manage, appraise and give professional supervision to junior medical staff as agreed between Consultant colleagues and the Director of Medical Development and in accordance with the Trusts personnel policies and procedures. This may include assessing competencies under the MMC framework. To ensure that junior medical staff working with the post holder operates within the parameters of the New Deal and are compliant with Working Time Directive . To undertake the administrative duties associated with the care of patients. To work with administrative staff to record accurately and comprehensively, clinical activity and submit this promptly to the Information Department. To participate in service and business planning activity for the Business Unit and, as appropriate, for the whole Mental Health Service. To participate in annual appraisal for consultants. To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme. To maintain professional registration with the General Medical Council, Mental Health Act Section 12 (2) approval and abide by Professional Codes of Conduct. To participate annually in a job plan review which will include consultation with a relevant Manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation. The post holder will be expected to work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management. To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the Forward Thinking Birmingham senior management team in preparing plans for services

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Delivering Results/Functional Responsibilities Responsible for programme delivery for an assigned portfolio of local and shared regional programmes of work. Develops long-term, strategic delivery plans for assigned programmes of work. Responsible for setting and managing the performance of allocated AHP programmes against short, medium, and long-term key performance indicators. Accurately evaluates stakeholder needs from a range of qualitative and quantitative data sources (programme performance data, strategic delivery plans stakeholders input, commissioned research.) Prioritisation and delegation of complex and competing/conflicting work programmes (e.g., differing ICS priorities within the footprint, differing education provider views etc.Uses insight, experience, and an evidence-based approach (data triangulation, after action review, information systems etc.) to inform decision making. Delegated budget-setting responsibility for a number of assigned workforce transformation programmes, ensuring projects are delivered within agreed departmental budget, financial risks are reported and managed, and value for the taxpayer. Responsible for ensuring programmes of work are aligned to and successfully deliver regional strategic objectives, KPIs and regulatory compliance. Adapts plans to account changes in government policy, system needs, technological advances, and evaluation of a range of performance data. Deputises for the Assistant Director of Clinical Leadership and Education AHP Building strong relationships with senior (Board and Chief AHP level) external stakeholders, influencing decision making to achieve strategic outcomes where no formal line management or organisational spheres of control existDelegated authority to negotiate to gain consensus amongst senior external stakeholders on complex and contentious issues in a political environment relating to local/regional workforce transformation priorities. Ensures the appropriate allocation of internal/external resources and managing risk across a number of competing work programmes to ensure timescales/targets are met. Measures an evaluates the outcomes of strategic, tactical, and operational decision making and performance of the programme portfolio using evidence-based approach and the appropriate use of robust performance management and research methodologies, information systems research and reporting (weekly and monthly reporting aggregating to quarterly review and contributing to annual reviews). Ensure the adoption of best practice and learning from AHP programmes outcomes are shared regionally and inform future workforce transformation strategy. Line management responsibility a project team, including performance review and development support, contributes to setting strategic objective and responsible for translating into tactical priorities ensuring alignment with WTE national and external agenda. Procure/commission programmes of work as requested. To produce reports on progress against plan, for internal assurance, ICSs and other Boards and Committees as required

Job Purpose: The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care with the multidisciplinary team and patients families. Main Duties: > To demonstrate as a clinical expert and have overall continuing responsibility for the delivery of high-quality patient care in the hospice, demonstrating clinical leadership while on duty. > To manage and be responsible for the supervision and development of a large multi-disciplinary team consisting of all grades of nursing staff, students and support workers. > To effectively manage the hospice resources including the clinical environment with the support of the matron. > To contribute to the development of polices and evidence-based practice as appropriate. > To maintain a safe clinical environment conducive to patient care.

Job Purpose Assess, plan and deliver holistic care to babies, children and young people who are life limited/ life threatened at the hospice or in their homes and to provide support and advice to their families. Main Duties 1. Nursing and Family Care > Actively encourage a child centred approach and family atmosphere promoting a positive environment within Acorns. > Use a systematic approach to assess need and create an individualised care plan that meets the holistic needs of the child and their family > In line with Acorns caring value, deliver high quality clinical interventions to children in a manner that promotes a trusting relationship with the family and enhances the organisations reputation for excellence. > Support healthcare colleagues and students in the delivery of care providing advice, support and oversight as needed > Ensure effective medicines management to meet both individual and regulatory requirements > Facilitate outings play and activity that is appropriate to age and development needs of the child. > Maintain an up-to-date knowledge and awareness of issues required for the role and to curious in considering new and evolving care developments > Be courageous in challenging the status quo and poor practice > Deliver compassionate care at the end of life with the support of experienced colleagues > Strive to develop knowledge and skills around care of children and young people with complex needs including LTV, TPN, Tracheotomies, Central Lines and any other complex care required. > Every employee has a professional responsibility to maintain an up-to-date knowledge and awareness of issues around the safeguarding of children, and to ensure that appropriate steps are taken to protect children facilitated through effective communication across multidisciplinary agencies. > Be digitally competent and able to develop skills to use a variety of systems to solutions to facilitate effective communication and maintain confidential accurate and timely record keeping. > Maintain an awareness of the diversity of families supported by Acorns and ensure that the service provided is culturally sensitive and appropriate for all Families > Ensure that our services are child centred and family led and be aware of the need to promote and maintain a positive environment both within Acorns and in all our external contacts. > Actively support the evaluation of care delivered through promotion of feedback mechanisms and responding promptly to any concerns or complaints > Ensure professional boundaries are maintained and that due attention is paid to confidentiality, privacy, and dignity at all times. > Adopt the role of named nurse for children as required 2. Professional Development > Maintain compliance in all aspects of mandatory training > Actively participate in Acorns induction and preceptorship programmes supporting personal and professional growth > Actively participate in projects to develop service provision. > Take advantage of other training opportunities to further develop skills and expertise to enhance the delivery of care. > Maintain professional registration through revalidation and work within the NMC Code of Conduct. 3. Management and Team Awareness > Identify opportunities to shadow more experienced colleagues to gain experience as nurse in charge > Actively guide and supervise volunteers work with children. > Inform the relevant line manager of incidents and concerns using agreed processes. > Participate in the induction of new employees as and when required. > Contribute to the mentorship of students on placement of Acorns, using up to date knowledge of university requirements > Carry out any reasonable additional duty as agreed by the Deputy Director of Care Clinical Services, On Call Manager or Deputy to meet the changing requirements of the service. 4. Communication > Encourage the philosophy of Acorns and present a good public image. > Collaborate all professionals and volunteers working with the child/ young person and family to ensure a seamless service. > Attend team meetings and Town Hall meetings and participate in other meetings as appropriate (including external meetings) 5. Health and Safety > Ensure that infection control guidelines and policies are strictly adhered to Including the use of PPE > Undertake risk assessment and management to ensure that children, families, visitors, and colleagues are safe. > Be aware of and work within the lone working policies of the organisation. > Maintain the Health & Safety Regulations of Acorns Childrens Hospice Trust including Fire Regulations within the Acorns buildings.

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.


To assist the manager in the provision of clinical leadership and to be a clinical role model to the 24-hour inpatient team. To act on behalf of and deputise as directed by the manager in their absence and provide quality evidence-based nursing advice support and care for service users with mental health needs and their carers within a multidisciplinary setting.

Working in conjunction with Matron to set, maintain and audit clinical standards in adherence to local and national priorities. We are looking to appoint two Deputy Ward on Eden Acute.

Applicants must be Registered Mental Health Nurses able to work in a challenging, dynamic and recovery focused environment.

You will need to demonstrate a range of skills including the following

Effective leadership

Staff supervision and appraisals,

Rota management ,

Effective communication, integrity, empathy, self-awareness, compassion and critical self-reflection

Clinical skills which reflect your understanding of the Mental Health Act and the frameworks, policies and procedures governing our service.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.


This advert closes on Sunday 24 Nov 2024

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Birmingham, covering our friendly Bristol Road branch
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme