Total 18 job vacancies by NHS Jobs

You will be based within a general office environment, in Hollins Park House, you will be motivated, flexible and committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. This full time post requires the successful candidate to work on site to support the inpatient and outpatient services. You will act as a main point of contact for the Consultant Forensic Psychiatrists and Junior Doctors. You will be required to support the smooth administration function supporting the Auden Unit and SCFT. You will have experience of using Microsoft Office, inputting to clinical information systems and the ability to prepare presentations using PowerPoint. The post holder should be competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data on behalf of the Service. You will need to ensure that clinical information is up to date, the post holder will also need to keep audits of clinical information to ensure that information is completed in a timely manner. The post holder will be required to undertake general secretarial duties such as typing (including case notes), photocopying, dealing with telephone enquiries, booking rooms and arranging hospitality, stationery stock control, reporting repairs and any project work as required for other disciplines as required.

As part of our client care pathways several regular client centred meetings, consultation clinics and care & support reviews are arranged and administered on behalf of the client. The post holder will have primary secretarial responsibility to Specialist Community Forensic Team for people with a Learning Disabilities and or Autistic (CM SCFT LD/A) Consultant Psychiatrist or service lead. The post holder will also provide a confidential, flexible, comprehensive business administration service within a team or service structure. The post holder must be able to exercise judgement and knowledge in prioritising their daily duties and tasks, by understanding the needs and priorities of the Consultant Psychiatrist or service leads and balancing against service level agreements/core standards and the resource available. This will require the post holder to be able to negotiate, influence, delegate and make creative decisions to ensure the use of resources are maximised within the service or team. Knowledge of general/medical or legal terminology is a requirement; working knowledge of the Mental Health Act and experience of using Electronic Patient Records system, is essential to carry this role out effectively. Please see Job Description and Personal Specification for further information .

Please refer to the Job Description and Person Specification attached for full details of this role.

To carry out secretarial and administrative duties to provide an efficient and effective medical secretarial service to the Womens and Childrens Services CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team. The confidential nature of all work concerning patients must be understood and safeguarded. The Medical Secretary is part of a team and must regard the interests of the patient as paramount and, as such, must be aware of the Data Protection Act (1998) and be aware of the consequences of the failure to comply with it. For a full list of duties and responsibilities for this role please see the attached Job Description and Person Specification.

Appointments responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. The candidate will also be required to help support the printing of patient referrals. This role is desk based. Call Centre a central contact centre that manage telephone queries from patients/ carers and requests to rebook appointments. This role is desk based. Successful applicants will need to demonstrate: Excellent communication skills Customer service experience Computer literacy Self- motivation Good organisational skills Ability to pay attention to detail

This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder. The full Job Description is available to view. To be considered for this role, we will be shortlisting candidates based upon criteria within the person specification and Job Description. We would recommend candidates read the Job Description in full before applying and ensure that they provide detailed information in their supporting statement on how they meet the requirement of the role.

To take action as necessary in respect of all patients who have failed to attend in accordance with Trust Policy and the Consultants special instructions. Return case notes to the appointments office for action in respect of the Outpatient Department attendees. To communicate with GPs, patients, relatives, other hospitals etc and deal with them as necessary. To deal efficiently with correspondence including that relating to medical reports, category II work and Committees. To liaise with appropriate Consultants and Rota Manager in respect of Medical Staff leave and inform appropriate staff and other relevant departments where necessary. Take notes/minutes as requested by Line Manager at relevant departmental meetings. To provide support in dealing promptly with replies to official complaints. To provide flexible cover/support for secretarial colleagues during periods of sickness, annual leave etc. To participate in training activities of an on-going nature and in respect of new initiatives. Undertake self-supervision and effective self-organisation in terms of managing own work load on a day to day basis. To exercise independent judgement and initiative when problems arise by taking appropriate action to resolve the problem, or by referring the problem to the appropriate person. To provide training/induction of new starters and junior members of the team, and to act as mentor in helping them to understand office and Trust procedures. Ensure stocks of stationery are maintained to facilitate the best economical use of supplies. This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder.

To type a wide variety of documents using IT packages. Work can be done from manuscript,audio and dictation. Typical documents include treatment summaries, treatment reports,case summaries, case conference reports, assessment reports, minutes of meetings, ward andhealthcare reports. To undertake cashiering duties as and when required. The post holder will deal with highly disturbing material on a daily basis, via audio, video,handwritten and typed text. The post holder will keep team diaries, as required. Receive a variety of telephone calls, using initiative to deal with matters where possible, takingmessages and re-directing calls as appropriate. To assist in the preparation of papers and agendas for meetings. Ensuring any standing items are included and liaising with other members of the meeting. Attend and transcribe theminutes. To receive and impart information of a serious criminal nature to those who have aprofessional right to know. To arrange all meetings, visits, assessments and appointments for team members, both internally and externally. To inform the Security Department of visitors to the secure site and make escortarrangements for the visitors.To ensure security procedures and processes are adhered to in relation to visitors to Service. To maintain and update the team filing systems, both paper and computerised. To ensuring that all patient notes are entered accurately in the relevant Patient and ClinicalInformation Systems. To provide secretarial cover for absent colleagues. To deal with queries, face to face and telephone contact, with service users and carers on aregular basis, arranging clinical appointments, etc. Service users and carers may from time totime be in a highly distressed state. To undertake general secretarial duties such as photocopying and dealing with enquiries. To assist in the facilitation of conference and training events. To assist team members in completion of Travel and Subsistence claims, as required. To undertake full deployment of secretarial duties as required. To update Service electronic databases, as required. For example, maintaining data accuracy,providing reports on the progress of referrals, waiting times, outcome reports. To assist in ensuring that security procedures and protocols are adhered to, bringing anypotential risks to the attention of the Administration Manager, Service Leads, Nursing andhealthcare colleagues or security department. To perform other duties of a similar kind appropriate to the grade, which may be required.

Provide secretarial and administrative support to the department using various software applications and systems used with Merseycare trust. In addition, as the secretary/administrator for the service you will receive regular supervision to support you with your work. Your professional development is important and is expected to lead to enhancements in client experience and service delivery. Please see job description and Person Specification for further details.

You will act as a main point of contact for the Consultant Forensic Psychiatrists/ junior doctors and support the smooth administration function at Hollins Park. You will have experience of using Microsoft Office, inputting to clinical information systems and the ability to prepare presentations using PowerPoint. Competent in the use of Excel, you will be required to develop and maintain spreadsheets to collect activity data on behalf of the Service.

The main responsibilities for this role are provided in the attached job description/person specification

Appointments responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. The candidate will also be required to help support the printing of patient referrals. This role is desk based. Call Centre a central contact centre that manage telephone queries from patients/ carers and requests to rebook appointments. This role is desk based. Successful applicants will need to demonstrate: Excellent communication skills Customer service experience Computer literacy Self- motivation Good organisational skills Ability to pay attention to detail

The post holder will: Provide a comprehensive administrative support to the Long Covid Service Be involved in the referral system for patients, will support the clinical team, collate initial referrals into the service and provide reports. Assist with organisation of appointments and workload management. Be responsible for ordering of stock items ensuring that stock levels are maintained. Actively participate and contribute to the service development. FULL JOB DESCRIPTION ATTACHED

Duties and Responsibilities: To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed. To carry out general reception duties where required maintaining a neat and tidy reception environment. The maintenance of the patient booking system in the reception function to include the preparation and arrangement of appointments including inputting of referrals ensuring all clerical work resulting is dealt with in a timely manner. To display and ensure availability of information sources at reception with an adequate and attractive display of front desk poster and leaflet materials to include distribution and collation of all patient surveys. To deal with all internal/external mail and redistribution to relevant department; To sell items as required. (i.e. dressings, theraband, vitamins, prescriptions, etc) To accept deliveries and ensure these are dealt with promptly. To ensure vaccine deliveries are stored in accordance with the Immunisation policy where appropriate. To maintain an effective photocopying, filing and archiving system including records management in line with Trust policy; To provide relief cover at other locations as required by Management to include the assistance with the School Health Immunisation Programme; To copy type/audio type medical reports and general correspondence as required; To report any faults, defects or building defects to the CAFM Helpdesk; To maintain appropriate levels of stationery stock; to place requisitions onto the Purchase Ordering system; To book clinic and meeting rooms within the premises and keep room availability updated as appropriate; To update and maintain clinical diaries as requested; To undertake delegated duties commensurate with the banding; Where required with the Service to assist in the collation of records packs as directed; To attend local service meetings as and when directed by Line Manager;

All work must be consistently performed to the standards set within the Administration Departments internal SLA agreement, policies and procedures. 1. Receive telephone calls on behalf of the Consultants using initiative to deal with matters where possible, taking messages and re-directing calls as appropriate. The content of these calls may require the communicating of sensitive information or providing reassurance in an appropriate manner. Liaison with staff from external agencies, internal departments, service users and carers. 2. To use own initiative in disseminating information in the absence of the Consultants 3. Typing of a wide variety of letters and documents from manuscript, shorthand, audio cassette and electronic dictation. Replying to correspondence on behalf of the Consultants , and multidisciplinary team as necessary. 4. Maintenance of Consultants diaries. 5. Arranging meetings and visits both internally and externally and arrange overnight accommodation and travel as required. 6. Completion of travel expenses on a monthly basis for the Consultants. 7. Booking annual leave and study leave and ensuring appropriate documentation is forwarded to appropriate personnel. 8. Compilation of activity data for the Consultants on a monthly basis for statistical purposes. 9. Maintain patients files and filing system for the Consultants and the wider CYP MHS team. 10. Receive and open incoming mail, screening and prioritising before forwarding to the Consultants. 11. Read and respond to emails both for self and on behalf of the Consultant within Trust and Service guidelines. 12. Liaison with other Medical Leads and other outside agencies, i.e. Social Services, Safeguarding, regarding patients progress, either verbally or written. 13. Arrange Peer Group Reviews and Case Conferences, informing all multidisciplinary teams and outside agencies as necessary and ensuring suitable venue is booked. 14. Inform Control Room Operatives of visitors to the Unit. 15. Prepare agendas, attend meetings, transcribe and circulate minutes of meetings including the clinical team meeting held on a weekly basis. 16. Liaise with other Trusts and Disciplines to arrange dates for MDTs, notify relevant staff of dates obtain and type reports and forward to where appropriate. 17. Arrange assessments for the Consultants and multidisciplinary teams at Care Homes, hospitals, Outpatient Department and other clinical and non clinical environments , ensuring that relevant notes are available. 18. To develop and maintain spreadsheets and databases as appropriate and inputting data on the designated computer system. 19. Undertake general secretarial duties such as typing (including case notes), photocopying, dealing with telephone enquiries, booking rooms and arranging hospitality, stationery stock control, reporting repairs and any project work as required for other disciplines as required using the appropriate office equipment and systems. 20. Provide secretarial and clerical cover for absent colleagues. 21. To provide support and guidance to student placements and provide feedback to placement supervisor. 22. To demonstrate duties to new starters. 23. To provide guidance to junior medical staff regarding administrative duties and quality issues. 24. To adhere to the Service and department policies regarding safeguarding, security and quality issues in the interests of both patients and staff 25. Familiarity and understanding of the Health & Safety issues, associated Codes of Practice, and all the policies and procedures of the Trust Board. 26. To comply with all aspects of the Data Protection Act in respect of all computer systems within the Department. 27. To undertake as directed any activities appropriate to the secretarial role as outlined. 28. To attend training, both self-directed and as directed by the Administration Manger, to develop own skills and knowledge and provide information to others to help their development