Total 17 customer service job vacancies in Administrative / Clerical category in City of Preston, Lancashire, PR1 1DT

Customer Service:

Job Description:

• We are looking for candidates who are passionate towards serving clients.
• Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
• Manage inbound and outbound calls by providing optimum service to customers.
• Manage and schedule office and staff appointments on calendar by calls, messages and emails.
• To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
• Manage inbound and outbound couriers (parcels and documents).
• Monitor and ensure the facilities within the office are in good condition, manage office supplies.
• To undertake any other job assigned by management from time to time.

Invoice Processing:

Job Description:

• Preparation of quotations, sales invoices and receipts for clients.
• Manage database of customer sales order and invoicing records.
• To assist with preparation and filing of client’s reports, update sales reports
• Follow up on outstanding payments.

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

The major duties of the Administrative Support Assistant (OA)position include, but are not limited to, the following:

• Serves as a contact for the organization and in coordinating with the Human Resources Specialists in the Servicing Human Resources Office.
• Serves as an administrative point of contact for the unit. Responsible for program administrative and clerical processes for human resources, financial, procurement, property.
• Coordinates budget and finance functions. Prepares program documents, records expenditures from purchase documents.
• Serves as property clerk. Reviews or conducts the purchasing of micro purchasing. Promptly submits payments on all invoices.
• Orders and maintains stock items such as office supplies and copier paper.

Duties will be developmental in nature when filled below the full performance level.

Starting at $45,146 Per Year (GS 5-7)

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager, you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $55,143 Per Year (IR 10)

As the Chief Administrative Officer (CAO), you will oversee the major functions, services, and operational programs supported by and aligned under the Office of Enterprise Readiness (ERO). The Office is comprised of the Administrative Operations Division which drives, supports, and promotes various administrative functions and programs of the Secret Service to include administrative operations, vehicle lease management, personal property management, real property management, as well as procurement policy and management. You will be responsible for the overall leadership, strategic management, and annual performance in these areas and for promoting development and continuous improvement in management policies, practices, workflow and productivity, workforce skills and experience, and resource management to ensure the most efficient and effective means of support are provided in overall agency operations.

As a key executive advisor, you will inform the Chief Management Officer and the Chief Operating Officer of challenges or issues that have significant implications for the agency and work to resolve any deficiencies which directly impact the investigative and protective operations of the Secret Service. Your stewardship of ERO and its programs will require oversight of facilities and property management through several subordinate managers, who directly supervise facility and property management specialists, fleet management specialists, logistics and warehousing specialists, and support personnel in the worldwide management of Secret Service facilities and property.

The primary duties include, but are not limited to, the following:

• Oversees program planning activities for real and personal property, vehicle fleet management, integrated supply logistics and warehousing, space utilization and sustainability, and centralized procurement activities for all equipment, supplies, and services for Secret Service operations worldwide.
• Promotes the development of alternative solutions to problems arising from changes in work situations that have an impact on administrative program operations. Monitors and evaluates overall program effectiveness with a view toward efficient accomplishment of objectives.
• Represents leadership in administrative communications with internal partners, the Department of Homeland Security (DHS) and its components, the Office of Management and Budget (OMB), and other Federal agencies; defines objectives and priorities, and coordinates activities associated with administrative support functions. Develops and maintains liaison with officials from other Federal agencies as well as state and local agencies, the private sector, administrators of other related programs and professional associations, and OMB.
• Participates in policy development or revision activities; assures thorough and accurate policy and regulatory interpretations on the part of subordinate officials; and is accountable for the smooth functioning and coordination of programs under his/her authority.
• Directs short and long-range program plans and projections, oversees budget development, reviews budget forecast and justifications; conducts a comprehensive evaluation of organizational goals, objectives, achievements, staffing and equipment requirements, and organizational structure, and identifies and implements solutions to operational problems and issues to ensure the efficient and effective completion of work assignments and projects.
• Keeps abreast of newly proposed or enacted legislation impacting procurement programs, program innovations at the Federal, state, and local levels, and in the private sector. Provides authoritative interpretations, instructions, and guidance relative to all phases of readiness and administrative operation management. Provides information and guidance at meetings with senior officials of the Secret Service.

Starting at $147,649 Per Year (ES 00)

• Principle advisor to the Superintendent and park Management Team on all administrative, financial and business matters.
• Administer a variety of support programs, including budget and finance, commercial services, property, information technology, and agreements.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Initiate, develop and direct short-and-long term financial plans, long term funding and staffing levels.
• Actively participates in and supports the local decision-making process affecting park operations, long and short-range planning, human and financial resources management.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Plan, direct, coordinate, and provide executive leadership for the park management program.

Starting at $86,962 Per Year (GS 12)

Service Care Solutions is working alongside a highly regarded law firm, based in Lancashire, which needs an experienced Personal Injury Lawyer to join their team and handle key litigation. This position offers excellent growth opportunities with a direct path to Head of Department for the right candidate.

This role pays a competitive salary of £35,000 to £40,000 per annum with an excellent bonus structure.

Key Responsibilities of the Personal Injury Lawyer role:

• Managing a broad portfolio of personal injury cases, including road traffic accidents, workplace injuries, public liability, and clinical negligence
• Conducting thorough investigations and gathering evidence to build strong cases
• Liaising with clients, experts, and insurers to negotiate settlements
• Attending court hearings and mediations as required

Requirements:

• Qualified Solicitor, Legal Executive, or experienced paralegal with a strong background in personal injury law
• Proven track record of managing personal injury claims, including litigated cases
• Excellent communication and negotiation skills
• Ability to work autonomously and manage a busy caseload effectively
• Strong attention to detail and a commitment to achieving the best outcomes for clients

Benefits included with the Personal Injury Lawyer position:

• A supportive and collaborative working environment
• Opportunities for career progression within a growing firm
• Competitive salary and benefits package
• Ongoing professional development and training

If this Personal Injury Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions are looking for an Administrator to work within the Lancashire Constabulary on a 3-month initial contract.

Location: Preston (PR4)

Job role/responsibilities:

Ensure efficient and effective administration of the Constabulary's fleet and the Fleet Management Tranman system.

• Efficient administration of the Fleet Management System, ensuring that comprehensive records for all Constabulary vehicles are accurately recorded and maintained.
• Attend and contribute to daily briefings.
• To run the fleet service scheduling as per agreed procedures and parameters, ensuring vehicles are serviced on time.
• Effectively plan and produce servicing schedules for the Constabulary's fleet, taking operational priorities into account to maximise vehicle availability.
• To ensure all vehicles are serviced in line with manufacturers recommendations and in line with the Police maintenance/service specifications.
• To effectively plan and arrange for vehicles to be moved around the Constabulary by closely liaising with Fleet Recovery Drivers and customers.
• To ensure all vehicles are registered, taxed, and insured in line with vehicles legislation.
• To manage vehicle disposals, commissioning, fuel cards, and any other associated vehicle fleet requirements
• To assist with the effective management of daily defect reporting through the Force Fleet Management systems and the fleet services mailbox.
• To provide timely and regular updates to customers, including realistic timescales for service, repair, warranty, and other external work.
• Effective communication with managers and colleagues within the Fleet Management Department highlighting priorities and issues where necessary.
• To support the Fleet Administration Supervisor and attend meetings/seminars to represent the department as required.

Knowledge/Experience required:

• Experience of working in an administrative role within a busy office environment
• Ability to maintain and record information clearly and accurately.
• Ability to communicate with a wide range of audiences utilising verbal, written, and listening skills effectively.
• Ability to prioritise and organise workloads to meet deadlines and tight timelines.
• Proficient in MS Office.
• Experience of working to deadlines and tight timescales, within a busy environment.
• Driving License.

Qualifications:

• N/SVQ Level 2 or above Diploma in Customer Service or equivalent qualification or willingness to work towards within two years.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job title - Housing Administrative Assistant
Location - London, N1
Hybrid - 2 days in the office, 3 days from home
Contract - Temporary ongoing
Hours - Full Time 35 hours - 9 - 5
Start Date: ASAP

We are seeking number of Housing Administrative Assistants in north London. As a housing administrative assistant you will be providing essential support to Property Managers and Housing Officers. This is a great opportunity to contribute to housing management efforts and offer excellent service to residents.

• Duties would include:
• Managing group inboxes and responding to internal business inquiries and external stakeholders.
• Logging complaints and inquiries.
• Maintaining paper and computer-based systems, ensuring filing and records are up to date.
• Coordinating the department plan, ensuring information is current on the intranet and key achievements are recognised.
• Supporting our program of customer surveys and feedback, including daily data uploads and basic analysis.
• Acting as ICT administrator/super-user for key systems in the department, including being sub-editor for our intranet.
• Organising internal and external meetings and events, including drafting agendas, booking rooms and refreshments, dealing with invitations and responses, collecting visitors, and typing minutes.
• Producing purchase orders and managing invoicing and payment processes, both manually and through the finance purchase order system.
• Providing the team with data or business information reports as required.
• Providing cover and support for team members who are out of the office or on leave.
• Leading on specific projects or events and undertaking any other duties necessary to support the work of the department.

Essential criteria and experience:

• Preferred experience in housing management, but not essential.
• Experience of working within an office / administration environment
• Providing clear information and answering questions both on the phone and via email
• Computer literate in particular with Word and Excel
• At least 1 years administrative experience in a busy, customer service focused office environment
• Knowledge of housing providers and support services
• Working knowledge of Microsoft applications including Outlook, Word and Excel or equivalent and the ability to learn new IT and paper-based systems.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Are you looking for a role as a Personal Assistant? We are looking for someone to provide support for a young man within his own home and within the local
community.
Your duties will include supporting with all aspects of his daily life, including
supporting with toileting needs, tidying up, preparing his snacks and meals,
providing companionship, ensuring his safety at home and whilst out and
about.
We are looking for a caring, proactive and motivated individual with a
passion for supporting others to live their best life.
Previous experience of working with autism and learning difficulties is
desirable but not essential, but a positive attitude and good work ethic is
essential. You must have excellent communication and interpersonal skills.
A driver with a full clean license is required, as there will be regular trips
into the community.
This is a position for up to 33.5 hours per week (possible job share) with an hourly
rate of £11.44, plus 5.6 weeks (pro rata) paid annual leave and workplace
pension scheme.
For further information and duties, please contact us, to obtain the full job
description.
Quote employer ref: LILS/RK/PK
Tel: 01772 558863-option 1
Or email: lils@disability-equality.org.uk

Are you looking for a role as a Personal Assistant? We are looking for someone to provide support for a young man within his own home and within the local
community.
Your duties will include supporting with all aspects of his daily life, including
supporting with toileting needs, tidying up, preparing his snacks and meals,
providing companionship, ensuring his safety at home and whilst out and
about.
We are looking for a caring, proactive and motivated individual with a
passion for supporting others to live their best life.
Previous experience of working with autism and learning difficulties is
desirable but not essential, but a positive attitude and good work ethic is
essential. You must have excellent communication and interpersonal skills.
A driver with a full clean license is required, as there will be regular trips
into the community.
This is a position for up to 33.5 hours per week (possible job share) with an hourly
rate of £11.44, plus 5.6 weeks (pro rata) paid annual leave and workplace
pension scheme.
For further information and duties, please contact us, to obtain the full job
description.
Quote employer ref: LILS/RK/PK
Tel: 01772 558863-option 1
Or email: lils@disability-equality.org.uk

An exciting opportunity has arisen for a Personal Assistant to provide support to a gentleman who suffers from Renal Thrombosis and Organic Amnesia within his own home and within the local community.

As a Personal Assistant your duties will include supporting with all aspects of daily life, including shopping, domestic household support and meal preparation.

We are looking for a caring, proactive and motivated individual with a passion for supporting others.

Previous experience is desirable but not essential, but a positive attitude and good work ethic is essential. You must have excellent communication and interpersonal skills. A driver with a full clean license is required.

This position is for 34 hours per week with an hourly rate of £12 plus 5.6 weeks paid annual leave and workplace pension scheme.
For further information and duties, please contact us to obtain the full job description.

Quote employer ref: LILS/SD/SM

Tel: 01772 558863-option 1
Or email: lils@disability-equality.org.uk

Are you looking for a role as a Personal Assistant? We are looking for someone to provide support for a young man within his own home and within the local
community.
Your duties will include supporting with all aspects of his daily life, including
supporting with toileting needs, tidying up, preparing his snacks and meals,
providing companionship, ensuring his safety at home and whilst out and
about.
We are looking for a caring, proactive and motivated individual with a
passion for supporting others to live their best life.
Previous experience of working with autism and learning difficulties is
desirable but not essential, but a positive attitude and good work ethic is
essential. You must have excellent communication and interpersonal skills.
A driver with a full clean license is required, as there will be regular trips
into the community.
This is a position for up to 33.5 hours per week (possible job share) with an hourly
rate of £11, plus 5.6 weeks (pro rata) paid annual leave and workplace
pension scheme.
For further information and duties, please contact us, to obtain the full job
description.
Quote employer ref: LILS/RK/PK
Tel: 01772 558863-option 1
Or email: lils@disability-equality.org.uk

Our client is looking for a reliable, caring and friendly personal assistant to support him to remain independent at home. He has complex needs and his needs can fluctuate daily.
He would need support with all aspects of personal care, taking medication and most importantly getting out in the community. This could be anything from a local walk to shopping or possibly attending support groups locally.
The ideal candidate will have experience with different dementia’s and Parkinson’s Disease but this is not essential.
Hours available: up to 44.5 per week during term time with flexibility to offer overtime at the weekends and during school holidays. Ideally would like 2 applicants to split the hours equally but any hours can be offered so please get in touch.
Hours needing to be covered are Mondays 7:30-5pm and Tuesday – Friday 7:30-4:30pm.
A generous hourly rate of £12 per hour including a workplace pension and 5.6weeks paid annual leave.
Car owner and driving licence is not essential as our client can use public transport, however there may be a possibility to be added onto Motability car insurance.
Closing date: until position is filled.
For further detail, please contact Lancashire Independent Living Service with the reference LILS/EM/RA
lils@disability-equality.org.uk
01772 558863 option 1

A Vacancy at Lancashire Teaching Hospitals NHS Foundation Trust.


Our service is known for being energetic, vibrant and forward thinking – we just need you to complete the picture. You will be a key member of Hub Admin Service and support other members of the Integrated Discharge Service by providing administrative support to a high standard relating to the Trust’s patient capacity and discharge processes.

You will need to have excellent IT and organisational skills to support the daily work of the service, ensuring referrals are processed in a timely manner and daily information reports to support the Integrated Discharge Service are made available to senior management colleagues in accord with agreed deadlines.

We guarantee you will:
• use your fab IT and multi-tasking skills
• work in a fast paced environment, with lots of variety
• manage your own workload, working alongside a variety of professionals
• work as part of a supportive team of people from different cultures and backgrounds
• learn and enhance your knowledge and skills daily mainly in relation to discharge

If you like what you read…..Why not apply to come and join our adaptable, friendly, professional and caring team?

Your great office and IT skills will be essential and you’ll need to use your initiative, but you will also have a supportive team around you to help.

You will be expected to communicate with a range of staff and external agencies using a variety of communication methods including, verbal, written, interpersonal and electronic, circulating robust information therefore your strong communication and organisational skills will come into play as you manage your workload and ensure tasks are completed timely and any concerns escalated.



We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Your main jobs and responsibilities will be;
• To manage and update central information management systems within the Integrated Discharge Service
• Manage a central repository of information to support the Integrated Discharge Service in a timely and confidential manner.
• Update of referrals onto management information systems relating to patient details, needs and resources in a timely and accurate manner.
• Act as a central point for the Trust where ‘live’ information can be gathered on capacity across the two sites.
• Produce and circulate robust daily information reports to support the Integrated Discharge Service processes and make available in a timely fashion to senior management colleagues.
• Actively develop effective internal and external relationships and work closely with colleagues to ensure a successful service delivery.
• Communicate with clinical and social care colleagues within the Integrated Discharge Service involved with each patient using a variety of communication methods including, verbal, written, interpersonal and computer, and passing information in a format that is appropriate to the individual request.
• Respond to external and internal telephone enquiries from staff and others in an efficient, tactful and helpful manner and ensure that any messages/information are passed to the appropriate person in a timely manner.
• Contribute to the overall effectiveness and development of the Integrated Discharge Service, the Division, the Trust and other partner organisations.
• Plan own workload in conjunction with Hub Manager to ensure continuity of service and support.
• To personally contribute to the overall effectiveness and development of the Integrated Discharge Service to ensure the delivery of safe and effective discharge processes.
• Take responsibility for one’s own continuing professional development, including keeping up to date with activities of the wider Service.
• Maintain effective working relationships within Department and other officers of the Trust, in order to ensure delivery of professional service focused on achieving high level of patient satisfaction.
• Participate in any associated training in order to enhance knowledge and skills.
• To provide cover for colleagues during periods of leave, ensuring adequate cover to provide expected level of service, liaising with line managers as appropriate to ensure continuity of service.
• Support training for induction of any new Service members and support the identification of training needs and requirements.
• Undertake general clerical duties including photocopying, faxing and answering the telephone.
• To carry out other appropriate delegated duties as required by Hub Manager

Please see attached Job Description and Personal specification for further details.


This advert closes on Sunday 14 Jan 2024

Your main jobs and responsibilities will be; To manage and update central information management systems within the Integrated Discharge Service Manage a central repository of information to support the Integrated Discharge Service in a timely and confidential manner. Update of referrals onto management information systems relating to patient details, needs and resources in a timely and accurate manner. Act as a central point for the Trust where live information can be gathered on capacity across the two sites. Produce and circulate robust daily information reports to support the Integrated Discharge Service processes and make available in a timely fashion to senior management colleagues. Actively develop effective internal and external relationships and work closely with colleagues to ensure a successful service delivery. Communicate with clinical and social care colleagues within the Integrated Discharge Service involved with each patient using a variety of communication methods including, verbal, written, interpersonal and computer, and passing information in a format that is appropriate to the individual request. Respond to external and internal telephone enquiries from staff and others in an efficient, tactful and helpful manner and ensure that any messages/information are passed to the appropriate person in a timely manner. Contribute to the overall effectiveness and development of the Integrated Discharge Service, the Division, the Trust and other partner organisations. Plan own workload in conjunction with Hub Manager to ensure continuity of service and support. To personally contribute to the overall effectiveness and development of the Integrated Discharge Service to ensure the delivery of safe and effective discharge processes. Take responsibility for ones own continuing professional development, including keeping up to date with activities of the wider Service. Maintain effective working relationships within Department and other officers of the Trust, in order to ensure delivery of professional service focused on achieving high level of patient satisfaction. Participate in any associated training in order to enhance knowledge and skills. To provide cover for colleagues during periods of leave, ensuring adequate cover to provide expected level of service, liaising with line managers as appropriate to ensure continuity of service. Support training for induction of any new Service members and support the identification of training needs and requirements. Undertake general clerical duties including photocopying, faxing and answering the telephone. To carry out other appropriate delegated duties as required by Hub Manager Please see attached Job Description and Personal specification for further details.