Total 19 Others level Administrative / Clerical job vacancies in Hampstead, NW3 2QG

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Provide a proactive, high quality front-line reception service to the ward. Use their customer service skills to help resolve queries and to achieve a high standard of customer satisfaction. Admit and discharge patients using the Trust PAS Operate security entry system to the ward as required. Demonstrate sensitivity, tact and diplomacy where appropriate, for example when acting as a first point of contact to distressed or anxious relatives. Deliver a proactive and high quality customer service to a wide range of client groups, including (but not limited to) patients, relatives, carers, nurses, ward managers, matrons, patient pathway co-ordinators, therapists, clinicians, other healthcare professionals, staff from other departments. Suggest any changes to local working practices that may benefit customer care and/or improve the administrative and reception service on the ward/unit. Deal with telephone enquiries or if of clinical nature refer to the relevant person, whilst ensuring that accuracy, clarity, confidentiality professionalism and courtesy are prioritised at all times. Send every patients discharge letter to their GP within two working day of their discharge from the ward in order to facilitate continuity of care once the patient is back in the community. Represent the Trust in a professional manner at all times. Ensure patients records are ready for discharge

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

An exciting opportunity has become available in the Radiology Department of the Royal Free London NHS Foundation Trust for a Band 3 Admin & clerical officer . We are looking for highly motivated staff of excellent calibre to become part of our dynamic team, which promotes our World Class Care Values.

In 2012, the Radiology Department underwent a 23 million pound total redevelopment to accommodate the 200,000 plus examinations performed each year. The department actively encourages continued professional development (CPD) and opportunities are available for further training and development.

The post includes a rotation through main imaging Reception, bookings office, face to face and covering clinic reception.

The Royal Free Hospital is situated in the beautiful Hampstead area, a vibrant part of London with many cafes, restaurants, shops and pubs, and the hospital is located in close proximity to Hampstead Heath. The hospital is easily accessible being 5 minutes from Underground and Over ground train services as well as regular buses. It has a diverse range of complex specialties, a busy A&E department and we are a centre of excellence for both HPB and vascular work.

*** Previous applications need not apply ***

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


This advert closes on Wednesday 13 Nov 2024

**Job Title**
**Personal Assistant / Carer**

**Purpose of the job**
Kind, artistic and patient personal assistant/carer required for intelligent, adorable mature woman with Downs Syndrome, with recent symptoms of dementia living in the family home in Hampstead (shared with some family members).
She has previously led a full creative and independent life including as a paid employee in the past.
We are looking for 1 or 2 personal assistants to join an existing team to support with personal care (including continence management) and enable partaking in a range of activities at home and in the community.
The client enjoys drawing, painting, sewing, socialising, conversation and singing.
She was a trustee of The Downs Syndrome Association for many years and continues as an ambassador.

**Hours and rate of Pay**
20 - 22 hours per week (full days and ½ days -exact hours and days to be discussed)
£13.15 per hour

**Main Duties**
Assisting another PA or family member in toileting, changing clothes and bathing.
Support with domestic duties (changing/washing bed linens/ cleaning)
Support with reading, writing and understanding any correspondence
Support to take part in activities such as walking, art classes and trips out.
Support with shopping when required
Support with physical tasks that the client cant do independently such as carrying the shopping or walker up two flights of stairs to the flat
Support and encourage to complete daily exercise (daily walk)
Support with use of public transport
To prepare and cook meals
Liaise with Health professionals and officials when required

The main duties identified in the job description are examples of the expectations required; there may be occasions where you are reasonably requested to provide additional activities to be undertaken inside or outside of the home.

**Personal Assistant Specification**
You must be honest, trustworthy, and reliable.
You must respect the clients privacy and always maintain her dignity.
You must be enthusiastic and flexible with a caring disposition.
You must be able to work well independently.
Ideally you will have similar interests and be willing to participate in activities with the client when required.
Preferably have an artistic/creative background.
You are accountable to the family member of the client who will be the employer in all aspects of your work.
You will work closely with the clients family to determine how best to support her
You need to be able to support the client with physical tasks such as carrying her walker up the stairs
You need to be able to use your own initiative
An appreciation of nutrition and a familiarity with healthy eating, and scratch cooking is essential to the role.
You should always ask the client or family members what her needs are and listen to such directions and requests.
Excellent proficiency in English language communication, both written and verbal is required for this role.
Experience of dementia would be desirable.
The post is subject to an enhanced DBS disclosure which will be funded through your employer.
A car driver could be beneficial but not essential
Due to the personal care aspects of this role, the personal assistant needs to be female.
This is an official employment and wages will go through a payroll company.
You will be entitled to paid holiday (pro rata) and a work place pension.

As a medical secretary you will be responsible for creating referral templates, handling referral queries, liaising with hospitals and patients and the clinical team in the practice. You will handle telephone calls and assist the team with tasks. You will be working on systmone and have a good knowledge of microsoft packages.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The Royal Free London Foundation NHS Trust, an organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care. Join our team and support our vision of delivering the right care first time, every time.

We are looking to recruit experienced admin staff to work across all grades on a bank basis.

Please note, you must have admin experience in order to proceed with joining our Bank.

Here at the Royal Free we are keen to grow our existing team of Bank Admin Staff and are looking for Admin and Clerical workers on an ‘as and when’ basis, across all sites.

***If you have applied within the last 6 months and were unsuccessful, then as a previous applicant you need not apply.***

We are currently looking for people with experience in;
• Bed management
• CERNER patient records system
• Healthcare Operations management
• Ward Clerking
• Logistics
• Customer service via the phones
• PA

We have roles on all our sites at Hampstead, Enfield and in Barnet.

In general you will also be computer literate with experience of Word and Excel, and able to maintain the confidentiality required in working in a patient environment.

Successful candidates will be expected to work across the trust, providing services in a professional, efficient, friendly and polite manner, in line with our ‘world class care’ philosophy.

If all of the above sounds appealing and you want to help us out then please make an application.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident employer and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


This advert closes on Thursday 5 Sep 2024

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The Gender Identity Clinic (GIC) is the longest established clinic of its kind in the world (1966), and consists of a large multidisciplinary team, with whom the post holder will work. It accepts self-referrals, as well as referrals from primary or secondary care of adults who are gender diverse or dysphoric. Care includes specialist assessment and, where necessary, diagnosis of gender incongruence, and may also include psychological therapies, speech & language therapy, endocrinology, referral for hair removal, referral for surgical procedures and aftercare.

We are looking for someone who wants to develop their existing administration skills in a healthcare environment and support the service administrators in this busy service. With strong IT skills, the post holder should be able to demonstrate excellent communication skills as they will be dealing with professionals, external agencies and, at times, challenging and distressed patients that may contact/ attend the service.

We are looking for an enthusiastic administrative assistant to take on this role who is committed to supporting the team to deliver a professional, first class service to our patients. The successful applicant will be able to work in a very busy department dealing with clinicians and patients.
• To ensure all agreed office processes are actioned in a timely way.
• To confidently use Microsoft Office and Care Notes (patient management system).
• To deal professionally with face to face and telephone enquiries from referrers, staff groups, patients, relatives and carers to attend team Away Days as required.
• Providing relevant and effective clinical services for all patients and their families, ensuring that those who need our services can access them easily.
• To support the Service Administrator with entering referrals on to Care
• To provide administrative support including use of template letters and forms as required.
• To upload correspondence and forms on Care Notes as
• To support room bookings for meetings and appointments as
• To provide a high standard of administrative support according to agreed office processes around every stage of a patient’s referral including intake, transfer or discharge.
• To take responsibility for incoming mail and emails and action these as
• To ensure the accuracy of all patient
• To uphold the Trust’s policy on confidentiality, promoting the careful and safe holding of patient information.
• Any other duties commensurate within Band 3, as requested by the Admin Lead, Service Director, Service Manager or Assistant Service Manager.

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults. With 500 staff across a number of sites, we are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health. For more information, please access the following link: https://tavistockandportman.nhs.uk/

Please see the attached Job Description and Person specification for more information on the role requirements and duties.


This advert closes on Thursday 1 Aug 2024

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The postholder will hold the position of Executive Assistant to the Executive Directors within the Hospital management Unit on the Royal Free site providing comprehensive and efficient secretarial and administrative support.

This is an important role, interfacing on a regular basis with the Group executive team, the Executive Team, senior managers and a wide variety of Trust staff and external organisations/individuals.

1. Communicate effectively, confidently and confidentially with all internal and external personnel, including Executive Teams, MPs, ICBs, external organisations and the wider healthcare economy, on a face-to-face basis, by telephone, letter and electronically.

2. Prioritise all correspondence, emails and enquiries and ensure the Director is made aware of matters requiring immediate attention. Where appropriate, initiate actions demonstrating a high level of judgement around confidentiality and priorities, without reference to the Directors.

3. Arrange meetings, appointments, travel (local and foreign) and organise events for the Directors.

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


This advert closes on Tuesday 9 Jul 2024

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.