Total 45 Others level Administrative / Clerical job vacancies in Torquay, Devon

What's involved with this role:

Temporary Asset Support Officer/Admin – Housing

Job Ref: Exeter 5257202

Pay Rate: £13.93 per hour PAYE

Hours per week: 37 Monday – Friday, 8.30am to 5pm

Role Length: This opening assignment is for 5-6 months

City: Exeter, Devon

The purpose of the role is to provide a front- line service to Council tenants, leaseholders and members of the public for the Housing Assets Service.

Key Responsibilities:

Manage customer enquiries through a range of channels in a courteous and responsive manner.
Deliver a high quality Repairs/Planned works appointment booking system to tenants and leaseholders.
Establish, develop and maintain effective working relationships with team members, other housing teams and contractors to ensure awareness and compliance with our expectations regarding working practices.
Input, update and maintain all manual and electronic records in an accurate and timely manner.
Carry out all clerical duties associated with the receipt, ordering and processing of all housing responsive and planned works to contractors.
Deliver specified outcomes within agreed timescales requested by the Planned / Reactive Repairs Lead.
Display a comprehensive understanding of “what matters” to customers and the Council and that services are delivered effectively and proportionately within this framework.
Bring to the attention of the Planned / Re-active Repairs Lead any complaints and reports of incidents to ensure that all appropriate actions are followed-up.
Provide a range of technical and administrative support services for the Housing Assets Service.
Make a positive contribution to the Housing Assets Team, delivering a high quality tenancy service, working within a positive ‘can do’ culture.



Qualifications:

Educated to GCSE level in five subjects including English and Maths or equivalent.
NVQ in relevant area (e.g. Customer care) desirable.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of delivering high quality customer service, preferably in a housing setting.
Experience of working in an office environment.
Experience of co-ordinating processes and people.
Knowledge of property related issues with and awareness of household repair and planned maintenance processes.
Knowledge of relevant legislation and current housing policy and practice.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).





Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Exeter 5257202


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Your new company
Working for a successful law firm in Plymouth. This role is full time Monday - Friday.
Standard office hours of 9am - 5pm.
Salary is around £25k.

Your new role
Audio typing; word processing; general file administration and office duties.Dealing with clients by telephone and in person as required.
Assisting new staff in learning office procedures as required.
Preparing letters, forms and other documents to the extent of abilities; maintaining and keeping updated any necessary precedents.
Communications with other members of staff as necessary and covering for temporary absences of other members of staff subject to the capability of doing so.
Specific administrative duties by arrangement with the Partners, to work where required by the Partners.

What you'll need to succeed
Experience of audio typing and word processing, of dealing with the public, of managing to prioritise tasks.
Minimum of 3 years experience as a Legal Secretary.
Experience of Matrimonial/litigation would be advantageous.

What you'll get in return
Company pension
Free parking
Sick pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Personal Trainer
Nuffield Health Devonshire FWC | Fitness and Wellbeing | Permanent Contract |

From £28,512.64 up to £39,108.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Devonshire Fitness and Wellbeing Club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £39,108.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Nuffield Health is the UK's largest healthcare charity. For over 60 years we have been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. As a charity we invest all of our income back into our services including our flagship programmes which have been developed to help people who couldn't normally afford our services. 

Our fantastic facility at the Devonshire comprises of:

• 1 Cycle Studio 

• 2 Group Exercise Studios 

• Indoor and Outdoor Swimming Pools 

• Sauna and Steam Room 

• Café and Bar 

• Gym featuring state of the art Technogym equipment 

• Tennis, Badminton and Squash Courts 

• Onsite Physiotherapy  

• Free parking 

• Creche 

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

What skills and experience we're looking for

You will need to: • Be self-motivated, flexible, and able to multi-task • Have excellent communication skills - be friendly, approachable to parents/carers, staff and pupils • Be able to work calmly and accurately in busy situations • Have good literacy, numeracy and ICT skills • Be capable of operating computer-based admin and finance systems such as Microsoft Office • Be able to work on your own initiative as well as part of a team Previous school experience would be advantageous but not essential.

What the school offers its staff

Dear Applicant, Welcome to Discovery Multi-Academy Trust and thank you for your interest in our vacancy. Our successful Trust was formed in 2016 and is the result of the amalgamation of three primary schools from across the Plymouth area; including Oakwood Primary Academy, Beechwood Primary Academy and Weston Mill Community Primary Academy. We are also fortunate enough to be able to provide an alternative nurture provision, for primary aged children from schools across the city - The Edison Centre. At Discovery MAT our key aim is to ensure that every child is able to thrive and achieve their full potential, through quality learning experiences. We also ensure that our children are safe, secure and happy during their time with us and endeavour to fully prepare them for their secondary school education and beyond. To achieve our vision, we: • Encourage all our children and staff to excel and collaborate with one another, to ensure the best outcomes and progress for all. • Develop joyful learning communities that work together to improve standards and outcomes for our children, as part of a wider community. • Ensure that we remain committed to the following values that underpin the way we work: DEMOCRATIC, INCLUSIVE, EXCELLING, COLLABORATIVE The Trust is committed to specialising in Science, Technology, Engineering and Maths (STEM) education, as part of our vision to be one of the South West's most vibrant collaborative educational establishments. We want to enable every child to learn in a rich, challenging, imaginative and inclusive environment, and STEM helps to make this a reality. Our commitment to achieving these goals for our children begins with the dedication and hard work of our school staff, Local Advisory Board (LAB) and Board of Trustees. Whether you are a support assistant, a new member of the administration team, a class teacher or a senior leader you have an equally important part to play in the success of our MAT. Along with hard work comes a huge amount of fun and massive rewards from working with a fantastic team of staff and children. We are here to nurture, educate and inspire our young people and are fully committed in supporting and developing every member of staff to be the best that they can be. We look forward to being able to welcome you to part of our team!

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Providing secretarial services to the practice team, working in accordance with practice protocols and guidelines Ensuring accurate and appropriate action is taken with telephone enquiries and messages Answering the surgery bypass line which involves calls from professionals and directing them to the appropriate person with the surgery. Maintaining effective liaison with other agencies and staff concerned with patient care and with other disciplines within the practice, with appropriate regard to confidentiality. Preparing letters and reports Updating and maintaining medical records, appreciating confidentiality Monitoring and responding to emails sent to the Secretarial email account Providing an efficient audio, copy typing and word processing service for clinical staff on a daily basis, prioritising urgent requests. Managing the Choose & Book referral system to make appointments, bookings and e-Referrals Retrieving medical records and assisting the completion of medical/insurance records. This involves the use or the iGPR system. Filing patient records and correspondence in patient medical records. Assisting with the gathering of statistics and information when required. Providing cover for members of the secretarial team during periods of sickness and annual leave. Responding to online consults pertaining to referrals, letters, report requests and all other Secretarial requests. Cross cover with the Patient Communications Team, assisting in admin work including the patient enquiry phone line.

Communication and Working Relationships Accountable to the Consultant Pathologist Head of Department and thence to the Clinical Director of Laboratory Medicine. Responsible to the Cellular Pathology Laboratory Manager through the Deputy Laboratory Manager. Good lines of communication should be encouraged between staff within the Pathology Department, colleagues employed in other Pathology laboratories and other members of Trust staff as appropriate. External communications between GP surgeries and other laboratories are also required. To liaise with courier companies by telephone or fax to arrange pick-ups and deliveries to reference laboratories. Contribute to a team of medical secretaries, laboratory staff and consultant pathologists in provision of an analytical service to Primary and Secondary Care Reception: Restrict entry to the department. Meet and greet visitors to the department and inform member of staff of visitor arrival. Clerical: Responsible for typing letters / correspondence for departmental consultants relating to patients. Responsible for typing Histopathology reports into the pathology computer system from audio tape. Responsible for typing Post Mortem reports from audio tape. Responsible for distributing reports appropriately using internal / external mail. Respond appropriately to enquiries from medical staff, secretaries and patients as to results of tests. Receive telephone enquiries for results and respond appropriately or redirect to Consultant Pathologist. Responsible for the maintenance of private case spreadsheet for consultants. Responsible for the recording of cases referred to other laboratories / reference centres. Responsible for packing blocks and slides for despatch to other laboratories / reference centres. Responsible for the maintenance of archive reports to enable location of pre-computer records, including paper and microfiche records. Responsible for determining the location of associated paperwork, blocks and slides of any case processed by the department in Cytology, Histology or the Mortuary. Advise laboratory management of changes to SOPs in accordance with changes in practice. Receive and distribute departmental mail appropriately. File and retrieval of blocks and slides from store as required Scanning of archived records and disposal of confidential records as required. Responsible for compiling patient lists for multidiscipline team meetings (MDT) from information provided by surgical disciplines. Responsible for obtaining slides and reports for MDTs and organise according to importance. Responsible for making appropriate amendments to reports as decided by the reporting consultant and ensure the report is amended and sent out to the consultant in charge of the case. Responsible for the provision of speciality statistics for surgical disciplines on a monthly basis. Planning and Organisation Attendance / performance of mandatory training. Maintain an up to date knowledge of professional matters by attendance at meetings, conferences where possible. Participation in departmental audits as required. Staff are required to participate in joint annual review process. To work at all times in accordance with the principles of best practice, with reference to all relevant national and local policies and guidelines, especially for Health and Safety, COSHH and Risk assessments etc. To work individually, with Standard Operating Procedures, to produce results and utilise ones own knowledge and experience. To seek advice from more qualified or experienced staff, when own limits are reached. Information Technology and Administrative Duties To contribute to the updating of the Standard Operating Procedures and to suggest changes of practice that would enhance the efficient working of the Department.

Please see our attached job description and person specification form for full details. What are you waiting for #caretojoinus?

Personal Trainer
Devonshire | Fitness and Wellbeing | Permanent | Full Time
From £27,368.64 up to £53,042.08 OTE depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Devonshire FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £53,042.08 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Nuffield Health is the UK's largest healthcare charity. For over 60 years we have been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. As a charity we invest all of our income back into our services including our flagship programmes which have been developed to help people who couldn't normally afford our services. 

Our fantastic facility at the Devonshire comprises of; 

• 1 Cycle Studio 

• 2 Group Exercise Studios 

• Indoor and Outdoor Swimming Pools 

• Sauna and Steam Room 

• Café and Bar 

• Gym featuring state of the art Technogym equipment 

• Tennis, Badminton and Squash Courts 

• Onsite Physiotherapy  

• Free parking 

• Creche 

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

To produce and update standard operating procedures (SOPs) for all aspects of the role Taking and transcribing formal minutes To undertake a variety of office duties such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department To plan and organise own workload efficiently and to highlight any concerns to the Admin Team Leader Diary Management of specified clinical staff To provide cover for other members of the Womens Health team as required to ensure optimum efficiency of the department Any other appropriate duties/tasks as requested by management To identify areas for service improvement and support implementation To ensure that all clinical and non-clinical correspondence is typed within local targets, using the Infoflex system (audio and copy typing) Arrange induction meetings for new Midwives, Maternity Support Workers, Nurses and Healthcare Support Workers

To respond to customer enquiries in accordance with procedures. Such enquiries can relate to specific commodity ranges or general Supplies related issues. Enquiries can be received from personnel, ranging from ancillary staff to consultant medical staff. The Administrative Assistant may need to refer such enquiries to other members of the team, depending on the complexity of the enquiry. These enquiries can be received by e-mail or telephone and occur at any time during the working day, thereby interrupting the general workflow, To process purchase orders and assist with the contracting process as necessary. The orders to be processed will be allocated by a more senior member of staff within the Procurement team, with guidance provided to the Administrative Assistant as to the action required. Processing of purchase orders can involve contacting suppliers to establish prices, end users within the Trust to obtain further information regarding the item required, and other Procurement personnel for guidance. Daily activity, which can range from 10 to 100 orders per day, To maintain records and provision of statistical information as required. This involves the input of data into Unit 4(Procurement and Finance system) and the Supplies requisition database in accordance with laid down procedures and parameters. It also requires the Administrative Assistant to run reports from the Procurement and Finance System following guidelines provided, To answer telephones promptly and courteously, actioning and taking messages as appropriate. This will require the Administrative Assistant to respond to calls within their sphere of experience and to take accurate and full details of information required if they need to refer the information to a more senior member of staff, To report all exceptions to the appropriate manager. This will require the Administrative Assistant to make their supervisor aware of any issues or requests that may arise which are outside the guidelines or procedures for use within the department, To participate in the introduction of improved working procedures, including introduction of information technology software, to establish and maintain total quality standards to agreed levels. The Administrative Assistant is encouraged to identify improved ways of working or better use of technology, To comply with all statutory regulations, procedures, Standing Orders and Standing Financial Instructions as directed. The Administrative Assistant is made aware of the financial limits within which each Trust operates and has a responsibility to ensure the application of these limits, albeit within guidance of supervisors and other senior staff, To undertake maintenance of data within the procurement and Finance system. The Administrative Assistant will be required to update information on Agresso as directed by their supervisor - this is a daily task, with an additional monthly update required, which can range from updating 200 to 1000 records per month, To operate office machinery and equipment provided as appropriate to the task allocated - this will involve PCs, fax machine, photocopier and scanner on a daily basis, To ensure polite and courteous communications with staff and external agencies at all times. The Administrative Assistant may be required to act as the Reception point for the department, receiving visitors from the local Trusts, NHS personnel and supplier representatives, To ensure that filing is accurate and up-to-date. This is a daily task and requires the Administrative Assistant to ensure that documentation is filed as directed by the supervisor, To carry out other duties as may be required from time to time by senior management, To provide training for new and inexperienced staff, This role will involve extensive use of VDU equipment and telephones.

To maintain accuracy when pulling and filing case notes within the Health Records Library. To maintain confidentiality at all times. Pulling and filing of case notes within the Health Records Library. Tracering, sending and delivering case notes in Medical Records boxes/bags. Delivering and collecting case notes from various pick up points throughout the hospital. Moving boxes of records to dispatch areas. Answer and action requests from the A&E telephone. Cover the service desk and action requests. Locating misfiled notes within the Records Library

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitablilty to the post in your supporting information from the role requirements or person specification.

What skills and experience we're looking for

Job Summary

The governors would like to appoint an administrator to support a busy office and take responsibility for some of the school's organisational functions.

This would be the ideal job for a candidate who would like to develop their skills in finance, administration and work in a school environment, term time only.

Responsibilities and Duties

The successful candidate will need to be confident in the following areas:

• Good knowledge of word processing and excel skills and experience of organizing and office online systems.
• Excellent communication and interpersonal skills.
• Ability to organize personnel administrative policies and procedures.
• Understanding of computerized records (SIMS), computer literacy, attention to detail and the ability to be flexible and cope under pressure.
• Knowledge of GDPR.
• Knowledge of setting up and maintaining administration of computer systems.
• Contribute to the other all ethos of the school

Qualifications and Skills

• NVQ II Business and Administration or equivalent qualification.

• GCSE grade A*-C (9-4) or equivalent in Maths and English

• Up to date knowledge of general computer packages and office equipment, eg. Microsoft Office, photocopier, fax, shredder, telephones etc.

What the school offers its staff

• Continuing professional development and training
• Opportunities for collaboration across the Federation
• A welcoming environment, where everyone is valued

Commitment to safeguarding

Our school is committed to safeguarding our pupils and we ensure that all staff within the organisation complete a full DBS and complete vetting and barring procedures.

Clerk to Governors (Permanent)
200 Hours Per Year - Term-Time Only
(Hours and dates to fit needs of school and Governing Body)
Rate of pay: £12.80 – £13.69 per hour (Grade D).
The College is looking to appoint an enthusiastic and experienced Clerk to Governors to support the Governing Body and members of the Senior Leadership Team at our very busy and successful school. The post holder will fulfil a variety of Clerk, administration, and legal/regulatory advisory duties in supporting the work of our Governors. The person appointed will be highly organised, creative, and adaptable, whilst being confident and calm working under pressure. We are looking for someone who can be a highly professional and committed team member. This post would suit someone with previous experience providing Clerk duties to a Governing Body or to another form of organisational Board level, although applications from strong candidates with other suitably experience would be welcome. Applicants must be able to attend and support all meetings which are usually held late afternoon and/or early evening with the occasional need to support meetings during the working day.
The closing date for receipt of applications is 9.30am on Monday 22nd July. The date for interview is to be confirmed, but likely to be later the same week.For further details and an application form visit the vacancies section on our website. For an informal discussion, please contact Mr S Walker, Business Manager, on 017690-572129 or please find our recruitment email on the application form.We are committed to safeguarding and promoting the welfare of children and young people, and expect all staff to share this commitment. You will be required to undergo an enhanced DBS check.School Address: South Molton Community College, Old Alswear Road, South Molton, Devon, EX36 4LA

Meet & Greet Officer, Customer Service Team

Location: Plymouth PL4 9LT

Hourly rate: £12.84ph

Contract: Temporary, 6 month assignment, Monday - Friday between the hours of 08:00 and 18:00

Fully office based

The position requires a corporate uniform to be worn by all.

You must hold a valid passport and must have lived in the UK for longer than 5 years. You can apply for the role with your CV. This role requires a security clearance that we will process for you, if successful.

Brook Street in partnership with the Home Office has a fantastic opportunity to join their existing team of Meet & Greet Officers. You will be providing appropriate support, meeting and interacting with customers, arrange meeting rooms, taking customers to interviews, scanning documents and liaising with other units. The role will have an element of administrative support when required. Why work with us?

· The opportunity to join and work in the public sector

· Exposure to a work with a range of roles within the Customer Service Team

· We will help you to build experience, resilience, and networks to support your career

Skills needed:

· Ability to deliver high quality outputs in line with Operational Targets

· Demonstrate communication skills and possess a sound knowledge of equality and an appreciation of cultural differences

· Have proficient use of Microsoft Office (Outlook, Word, PowerPoint, and Excel) with the ability to build and maintain spreadsheets to collate information

· Ability to manage mailboxes and respond to email queries

· Be comfortable working in a fast-paced changing environment while providing quality output and adhering to performance targets

· Be able to complete tasks in both a confidential and sensitive manner

Additional skills:

• Confidence and resilience to support customers that display behaviours linked to experiences of trauma.
• Willingness to be trained in Personal Safety to level 2, a medical declaration is required to register on the course.
• Willingness to undertake a DBS check.

If you feel that you have the necessary skills for this role, apply now. We are committed to promoting a diverse and inclusive community - as place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity or disability. Brook Street, part of ManpowerGroup, is a Disability Confident Employer.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.