Total 16 Junior Executive level Administrative / Clerical job vacancies in Newcastle Under Lyme,, ST4 6QG

Newcastle



About us
Were passionate about what we do and want you to be too.
Moray & Agnew is one of Australias leading law firms with an unrivalled reputation in our markets. Were proud that our partners and our legal expertise is consistently recognised by Chambers Asia-Pacific, Legal 500 Asia-Pacific, Best Lawyers and Doyles Guide.
With over 110 partners, our teams are organised into three strategic pillars so that we can play to our strengths:

Insurance including commercial classes such as financial lines, professional indemnity, public & product liability, life insurance and through to statutory classes such as workers compensation and compulsory third party.
Commercial & Workplace spanning corporate and commercial, construction and projects, property and environment, commercial dispute resolution, insolvency, owners corporation and workplace law
Government spanning local, state and federal government

Our clients include

... Click here to view more detail / apply for Legal Office Junior ? Personal Injury Law

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team. As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills. Blackfriars Academy is a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.
Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world. Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do. All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family. Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.
Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff) Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme. Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
Free Eye Tests
Cycle to work scheme
Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Actual Salary: £18,395 - £18,685 Working Hours: 32.5 hrs Mon - Fri 08.45 – 15.45, Term Time only plus 5 inset days Contract Type: Fixed term until 31.08.25, however this position could become permanent

What skills and experience we're looking for

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team.

As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.

You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills.

Blackfriars Academyis a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment.

Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.

Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.

Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.

What the school offers its staff

All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.

Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on workingfull time, all year- Generous holiday entitlement from your first day of employment (37 days holidayrising to 39 daysafter 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help yougrow, contributeandflourishin your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

About the role


Based at our Hexham site, the Clerical Assistant / Customer Service Officer role contributes to the success of the InfraBuild Recycling business by applying customer service skills to ensure customer service standards are met, while assisting the Operations team in achieving growth in intake and gross margin in line with business plans.
The role is primarily responsible for general accounts management, training records and maintenance orders.  The role will backfill the other Customer Service Officer role in the team to cover periods of leave.
Whilst the role is a part-time role you will be required to work additional hours (up to fulltime hours)  to cover periods of leave within the team.
Your responsibilities will include:

Develop and maintain customer relationships through








... Click here to view more detail / apply for Clerical Assistant/Customer Service Officer

What's involved with this role:

Temporary Colleague Services Assistant/Admin – Human Resources

Job Ref: N Tyneside 5184515113427

Pay Rate: £13.69 per hour PAYE

Hours per week: 35-37 Monday - Friday, normal working hours

Role Length: This opening assignment is for 6 months

City: Newcastle upon Tyne

Under the direction of Colleague Services Team Leader, the role is responsible for completing administration relating to the colleague lifecycle from new starters to leavers. This role will provide a high level of customer service to a range of internal customers, ensuring relevant administration is completed in a timely manner to ensure employee records are kept up to date and colleagues are paid accurately and on time.

Key Responsibilities:

Complete all required administration in relation to the colleague life cycle including drafting letters and maintaining accurate colleague records.
Ensure the HR system is accurately maintained and workflows for all people and payroll information is managed.
Process changes to records, send and record confirmation paperwork.
Process all data relating to absence, leavers to relevant deadlines.
Complete all calculations relating to payroll, deductions and pensions, ensuring these are accurate and making any necessary adjustments.
Support Colleagues and Directorates with queries relating to people changes and payroll.
Interpretation of data from HR system as and when required, producing relevant reports.
Meet relevant KPIs and SLAs.
Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll where necessary.
Carry out project work as and when required.
Ensure Council wide and job specific training is completed as and when required.
Assist in training and mentoring new and existing members of the team.



Qualifications:

Good general education with a minimum of 4 GCSE at grade C or above including Maths and English.



Skills & Experience:

Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Experience of using a HR and Payroll system.
Background in providing help, advice, and information to customers.
Experience of gathering, organising and managing information.
Experience of administrative routines.
To understand processing tasks including, recalculations, salary, national insurance, tax, underpayments and overpayments.
Demonstrate ability to provide high standards of customer care.
Ability to input, extract and interpret information from manual and computerised information sources.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Adobe Pro).



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: N Tyneside 5184515113427


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What skills and experience we're looking for

Knowledge & Experience

Knowledge of working in a school office or administrative environment

Experience of dealing with the public through the telephone and face to face contact

Good standard of spoken English and good communication skills.

Working within a team and using own initiative

Computer literate and able to use a variety software packages to produce letters, reports and spreadsheets (E.g. MS Word, Excel, Google Suite)

Experience producing accurate records and documents e.g. emails, letters, files, payments and reports

Experience of using various types of office machinery including, photocopiers, laminators and binding machines

Using SIMs and MIS software, eg, ParentPay, Every

Working with children

Communicating with parents/carers/school governors/school leaders

Skills & Key Criteria

Good customer service skills and ability to relate well to children.

Excellent interpersonal and organisational skills

Ability to effectively communicate verbally and in writing

Ability to meet the needs of pupils

Ability to meet deadlines

What the school offers its staff

The Trustees are seeking to appoint a Receptionist / Administrative Assistant for Westgate Hill Primary Academy to start as soon as possible.

Westgate Hill Primary Academy is an outstanding school set in the heart of a thriving community. The Trustees are seeking to appoint an organised and reliable Administrator to join their friendly team as soon as possible. Our successful candidate will be pivotal to the smooth running of the school office - you’ll be the first point of contact for many members of the school and external stakeholders, with the ability to turn your hand to any admin-related task that is required. Our appointed candidate will have a positive work ethic and can-do attitude, and be able to work in a busy office environment.

At Westgate Hill Primary Academy we seek to raise aspirations, empower pupils, developing their capacity to make informed choices and lead a happy, healthy life. We embrace diversity, recognize individual needs and encourage all pupils to achieve their best. We are looking for people with drive, passion and a desire for nothing but the best for our pupils.

Further details and an application pack can be downloaded from the Careers section on the Laidlaw Schools Trust website https://careers.laidlawschoolstrust.co.uk/vacancies/

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Your new company

A dynamic and fast-growing company based in Newcastle, are currently seeking a highly organised and proactive Personal Assistant to support their executive team. They are looking for an experienced PA to join their organisation on a long-term temporary basis with the potential for the role to become permanent.

Your new role

As a personal assistant, you will be responsible for a range of tasks such as:

• Manage and coordinate the executive's schedule, including meetings, appointments, and travel arrangements
• Handle confidential information with discretion and professionalism
• Prepare reports, presentations, and correspondence
• Liaise with internal and external stakeholders on behalf of the executive
• Organise and maintain files and records
• Perform other administrative tasks as required

What you'll need to succeed

• Proven experience as a Personal Assistant or in a similar role
• Excellent organisational and time-management skills
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and as part of a team
• Flexibility and adaptability to changing priorities

What you'll get in return

• Competitive salary and benefits package
• Opportunity to work in a supportive and collaborative environment
• Flexible working hours
• Full time hours

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

See see attached Job Description and Person Specification. If you require any further information please get in touch.

Legal Secretary / Assistant (Family Law)

Location: Newcastle-under-Lyme, Staffordshire

Salary: £23,795 - £26,000 + Excellent Benefits

Job Type: Full-Time, Permanent, Monday - Friday

The Client:

Our client is a well-established legal firm, providing comprehensive services in family law, wills & probate, and conveyancing.

The Role:

As a Legal Secretary / Assistant in a Family Law and Conveyancing department, you will provide administrative support and ensure the smooth operation of the legal practice.

Responsibilities:

- Scan and save post, identification, and documents to the client management system.

- Open new matters, including recording identification and payments, inputting information, and producing initial documents.

- Input information from documents into the client management system.

- Manage paper and electronic files for accessibility and update them regularly.

- Prepare routine documents and correspondence under supervision.

- Answer inbound and outbound calls promptly and professionally.

- Make appointments and manage electronic diaries.

- Greet visitors and provide excellent customer service.

- Collaborate with team members across various departments.

Requirements:

- Previously worked in a similar role.

- Must have experience in a family law department.

- Ideally have 1 year experience in a Legal secretarial role.

- Skilled in IT, including Word, Excel, and Outlook.

- Strong organisational, communication and time management skills.

- Excellent team building and customer service abilities.

Benefits:

- Competitive salary

- 25 days plus bank holidays

- Pension scheme

- Free eye test

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords:Family Legal Secretary, Legal Assistant, Conveyancing Secretary, Conveyancing Assistant, Family Law

What skills and experience we're looking for

This is an exciting opportunity for someone who has:

• Experience of dealing with the public, face to face and via telephone.
• Experience in using all types of office equipment.
• A good general education demonstrating numeracy and literacy.
• Has a proactive approach to prioritising workload.
• Effective verbal and written communication skills to suit a variety of audiences.

What the school offers its staff

• Great opportunities for continuing professional development and a career pathway across the trust.
• A team of hardworking, dedicated and friendly staff where everyone is valued.
• The benefit of working in a highly collaborative multi academy trust.
• Membership of the Teachers’ Pension Scheme or Local Government Pensions Scheme which the trust also contributes to on your behalf.
• Recognition of previous service with other schools, academies, local government etc.
• Access to an Employee Assistance Programme (EAP), delivered by Health Assured – the UK and Irelands leading wellbeing provider.
• Good public transport links via Tyne and Wear Metro and road links from the A19 and A1058 Coast Road.

Further details about the role

We are seeking to appoint an Admin Assistant to play a key role in supporting our secondary school to deliver a high-quality service. The successful candidate will have excellent experience in customer service dealing with pupils, parents and members of the community both face to face and via telephone addressing queries from a variety of sources. Working in a busy office environment, the post holder will provide a comprehensive administrative service to the school by maintaining office systems and diaries, collating pupil reports, attending meetings to take minutes and ensuring office machinery and stationery is ordered in accordance with purchasing procedures.

Our school is one of seven primary and secondary schools within the NEAT Academy Trust family of schools. At the heart of our trust is the aim to nurture, educate, achieve and transform the lives of all young people within the communities we serve across the North East. We have a national research school, which aims to build and strengthen networks of schools throughout the region and help them access effective education research and implement it in everyday practice.

Benfield School is a fully inclusive 11-16 school it has a distinct ethos with strong sense of support and loyalty. Excellent relationships between students and staff and a purposeful learning environment isevident in lessons and around the modernised site. With this foundation, students have a strong platform to be confident, happy and are able to achieve their aspiration.

Interested? If you would like to join us and feel you could thrive here, then please read the accompanying Job Description and Person Specification and complete an application form by clicking ‘apply now’ no later than midnight on Sunday 1st September 2024.

NEAT Academy Trust are committed to safer recruitment practice and promoting the welfare of children and expects staff and volunteers to share this commitment. This position is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. For shortlisted candidates, we will conduct an online search as part of our screening.

Commitment to safeguarding

As this vacancy involves working with children and young people, you must declare relevant criminal convictions when you apply for the job. A criminal record will not automatically stop you from getting the job but we will consider the nature of the offence when assessing how suitable you are for the job and discuss this with you at interview. If this job is in regulated activity we will also check if you are barred from working with children. If you are barred from working with children it is an offence for you to apply for a job.

What skills and experience we're looking for

Knowledge & Experience

Knowledge of working in a school office or administrative environment

Experience of dealing with the public through the telephone and face to face contact

Good standard of spoken English and good communication skills.

Working within a team and using own initiative

Computer literate and able to use a variety software packages to produce letters, reports and spreadsheets (E.g. MS Word, Excel, Google Suite)

Experience producing accurate records and documents e.g. emails, letters, files, payments and reports

Experience of using various types of office machinery including, photocopiers, laminators and binding machines

Using SIMs and MIS software, eg, ParentPay, Every

Working with children

Communicating with parents/carers/school governors/school leaders

Skills & Key Criteria

Good customer service skills and ability to relate well to children.

Excellent interpersonal and organisational skills

Ability to effectively communicate verbally and in writing

Ability to meet the needs of pupils

Ability to meet deadlines

What the school offers its staff

The Trustees are seeking to appoint a Receptionist / Administrative Assistant for Westgate Hill Primary Academy to start as soon as possible.

Westgate Hill Primary Academy is an outstanding school set in the heart of a thriving community. The Trustees are seeking to appoint an organised and reliable Administrator to join their friendly team as soon as possible. Our successful candidate will be pivotal to the smooth running of the school office - you’ll be the first point of contact for many members of the school and external stakeholders, with the ability to turn your hand to any admin-related task that is required. Our appointed candidate will have a positive work ethic and can-do attitude, and be able to work in a busy office environment.

At Westgate Hill Primary Academy we seek to raise aspirations, empower pupils, developing their capacity to make informed choices and lead a happy, healthy life. We embrace diversity, recognize individual needs and encourage all pupils to achieve their best. We are looking for people with drive, passion and a desire for nothing but the best for our pupils.

Further details and an application pack can be downloaded from the Careers section on the Laidlaw Schools Trust website https://careers.laidlawschoolstrust.co.uk/vacancies/

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

STUDENT SERVICES RECEPTIONIST AND ADMINISTRATION ASSISTANT (2 posts available)
30 hours a week, 38 weeks per year
Salary: £22,011- £22,275 pro rata (Actual £15,204 - £15,386)
Location: one post available at each site (Stafford or Newcastle)
In November 2019 Newcastle and Stafford Colleges Group (NSCG) became the first further education provider in England to achieve outstanding grades in every area of Ofsted’s recently reformed Education Inspection Framework (EIF).
The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘positive, stimulating and safe learning environment’, ‘highly motivated staff’, and ‘learners’ exemplary behaviour and attitudes to learning’. It also highlighted the fantastic partnerships the College has with industry.
To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group.
The group is currently home to a population of over 5,000 full-time students and around 500 students on higher education programmes. We have over 4,000 part-time or adult learners and 2,000 apprentices where we work with over 800 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence.
This is an exciting opportunity for a highly motivated, enthusiastic and suitably qualified individual with excellent communication and organisational skills to take on this role within Student Services.
Reporting directly to the Head of Student Services you will be responsible for giving advice and guidance to students on matters relating to finance and non academic support needs.
Duties are varied and include dealing with enquiries to student services effectively and with excellent customer service. Assisting the Student Finance Team in dealing with financial support enquiries and assisting students with accessing application forms and travel pass purchases. Assisting the team with administration tasks which include the production of mail merge documents, databases, posters and flyers.
In addition to a good standard of general education, you should have experience of working in a varied and busy administrative and/or secretarial role. You will have a confident manner with the ability to communicate effectively at all levels, excellent MS Office Skills (Word, Excel and Access) and will be able to work efficiently to tight deadlines. Hours of work are usually office hours Monday to Friday, but occasional attendance at open evenings and employer events will be required.
Main Duties and Responsibilities:
1. To provide administrative support to the Student Services Team.
2. To act as the initial point of contact for all enquiries from students and parents.
Required Skills and Experience:
Has a good standard of education qualified and be willing to undertake any relevant professional development.
Has previous experience of working in a varied administrative and secretarial role with outstanding organisational skills.
Has a confident manner and able to communicate effectively at all levels showing professionalism to visitors and guests.
What’s in it for you?
The college offers and excellent benefits package which includes:
Local Government Pension Scheme (Employer pension contributions 26.4%)
Cycle to Work Scheme (Salary sacrifice).
Subsidised Gym Membership.
Health-related benefits including a subsidised Health Scheme.
Excellent Training and Development Opportunities (supported with a dedicated budget).
Free Parking
On site restaurant and FREE early morning tea/coffee and toast.
How to apply
To apply for the role of Student Services Receptionist and Admin Assistant, please click ‘Apply Now’ to complete an online application form. Please indicate on your application which College location you would prefer.
If you are applying via a jobs board, you will receive an email and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).
Closing date: 1st May 2024
Interviews to be held:
Monday 13th May 2024 for Stafford College
Tuesday 14th May 2024 for Newcastle College

Take the next step in your administrative career Thrive in a collaborative environment 2 x Full time continuing positions Be challenged and imagine with us Are you a detail-oriented individual with a passion for providing exceptional administrative support? The School of Humanities, Creative Industries and Social Sciences is seeking an Administrative Assistant to join our dynamic team. This role is pivotal in ensuring the efficient and effective functioning of our School, providing vital support to both our internal team and our valued stakeholders. Your responsibilities will include but not be limited to : Provide comprehensive administrative support and services to ensure the smooth operation of the School. Manage data, timetabling, systems support, correspondence, and presentations. Deliver high-quality client services and administrative support to students, staff, stakeholders, and visitors. Coordinate and facilitate School meetings, including scheduling, presentations, minutes, and report preparation. Assist in preparing course materials and course QA/assessment processes. Maintain electronic and hard copy files…

Click here to view more detail / apply for Administrative Assistant

Please refer to the Job Description & Person Specification for more detail about the main responsibilities of this post. Alternatively contact the hiring manager for more information Samuel.Townshend@uhnm.nhs.uk

Customer Service and Administrative Assistant
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service.
Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach.
• Providing product information, troubleshooting assistance, and guiding customers through the resolution process.
• Assisting with day-to-day administrative tasks to ensure smooth operations.
• Managing and organising documentation, including customer records and administrative files.
• Coordinating schedules, meetings, and travel arrangements for team members.
• Processing customer orders accurately and efficiently.
• Collaborating with internal teams to ensure timely order fulfilment and delivery.
• Monitoring order status and keeping customers informed of any delays or issues.
• Maintaining accurate and up-to-date records in the company database.
• Generating reports and summaries as needed for management and team members.

Qualifications:

• Previous experience in customer service and administrative roles.
• Strong communication skills, both written and verbal.
• Exceptional organisational and multitasking abilities.
• Proficiency in MS Office suite and basic knowledge of CRM systems.
• A positive attitude and a commitment to delivering outstanding customer service.

• How to Apply:
  If you are interested in this exciting opportunity as a Customer Service and Administrative Assistant, please submit your CV and cover letter to this company. We look forward to hearing from you!
  If you are interested in this opportunity and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please contact me on 01772 208966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk.

Proud member of the Disability Confident employer scheme