Total 161 Administrative / Clerical job vacancies in Coventry, CV1 4FH

Band 2 Admin Support - Support Services for Adult Physical Health

Full Time 37.5hrs

Tile Hill Health Centre

If you enjoy helping people in a reception/ office-based environment, this could be the role for you. Candidates will need to be organised, able to solve problems and work to deadlines, whilst maintaining accuracy and attention to detail.

Excellent communication skills and a friendly approachable nature are essential for this role as you will be the first point of contact for our visitors/patients either face to face or on the telephone.

The role is varied, requiring a person with good organisational skills and ability to work under pressure while providing a positive, responsive, and professional service on behalf of the team.

The main duties of the role will include –
• To provide efficient admin & clerical support to Adult Physical Health Services.
• To greet patients at reception
• Deal with telephone and face to face enquiries from patients, relatives, and service users.
• Input data into administration systems, so excellent keyboard skills are essential.

This role is for 37.5Hous per week, working Monday to Friday 08.30 - 17.00. The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.

Please see attached Job description and person specification for full details of roles and responsibilities.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.

If you have any questions, please contact Katie Forbes - Katie.forbes@uhcw.nhs.uk

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.


This advert closes on Sunday 8 Sep 2024

For more information on this role please see attachedJob description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Katie Forbes - Katie.forbes@uhcw.nhs.uk Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

1.To act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.

2.To ensure, wherever possible, that all clinical documentation is up-to-date, in an orderly fashion and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary.

This will require: effective collaboration with all relevant personnel to maintain an efficient administrative system; prompt transcription, manipulation and distribution of appropriate correspondence.

3.To ensure the effective organisation of all patients under the care of the psychologists and his/her team in accordance with Local and National policy and targets.

This will require effective collaboration with: the Booking Centre and Patient Access Team to ensure the waiting list is up-to-date and accurate at all times, Outpatient Access Team and Group Managers to monitor the utilisation and effectiveness of outpatient clinics, ensuring that established Patient Access Policy and procedures are adhered to; Theatre, Diagnostic and Ward teams to ensure that the elective care pathway of all patients is seamless and sensitive to their needs.



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• To maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise their patient care services. This will require: effective management of the clinician's time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel, arranging meetings/events, composing and transcribing minutes proactively ensuring action points are raised and completed, preparation of correspondence and reports; effective management of the clinician's office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required and tracking patients through their pathway from initial referral to discharge
• To support team members. This will require: demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required
• Provide oversight to the Support Secretaries for associated administrative activities, such as patient bookings, appropriate documentation and typing, with local training
• Use of hospital systems, i
• Liaise with patients over the phone for clinics, theatre bookings and general queries, providing feedback to Clinician's and Administration Manager team for any urgent matters. Ensuring clear lines communication and correspondence in line with Trust policies and procedures
• Responding to patient complaints and providing follow-up actions for any outcomes required to the PALS team and senior management

For further details of the role please see the attached job description.


This advert closes on Sunday 8 Sep 2024

To maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise their patient care services. This will require: effective management of the clinician's time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel, arranging meetings/events, composing and transcribing minutes proactively ensuring action points are raised and completed, preparation of correspondence and reports; effective management of the clinician's office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required and tracking patients through their pathway from initial referral to discharge To support team members. This will require: demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required Provide oversight to the Support Secretaries for associated administrative activities, such as patient bookings, appropriate documentation and typing, with local training Use of hospital systems, i Liaise with patients over the phone for clinics, theatre bookings and general queries, providing feedback to Clinician's and Administration Manager team for any urgent matters. Ensuring clear lines communication and correspondence in line with Trust policies and procedures Responding to patient complaints and providing follow-up actions for any outcomes required to the PALS team and senior management For further details of the role please see the attached job description.

Please note: We will close when we have reached satisfactory applicant numbers.we will be interviewing on the 16thSeptember so please do not apply if you are unavailable for a face to face interview on this date

Band 5 Senior Admin Lead - Children's Physical Health Services

We are looking for an experienced Administration Manager for our Children's Physical Health Services administration team, who are pivotal team members in supporting the work to help improve health outcomes . The team work together with a large clinical team to ensure the admin processes run smoothly.

We need you to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service to the team. You will be acutely aware of maintaining confidentiality, the implications of GDPR and you will be used to managing many competing priorities on a daily basis; including supervising and supporting staff in complex administrative functions and developing and delivering administrative service changes.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

To ensure service delivery is supported by an effective and efficient admin and clerical support function across all services in the building(s)

To effectively manage and supervise the admin and clerical team in order to flex to the needs of services

To oversee the development of the admin and clerical staff

To develop and implement new ways of working within the admin and clerical team in line with the strategic objectives of the Trust and the Transformational Change Programme.

To ensure service delivery is supported by fit for purpose buildings and equipment

To ensure that the Trust is optimising the use of clinical and meeting rooms to support service delivery

To deputise for the Band 6 Support Services Lead

To assist managers and clinicians with service development and project work

Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.

*CWPT covers a wide geographical area, meaning the right candidate for this role would need to have their own independent means of transport, that they would be willing to use to travel to more than one place of work.


This advert closes on Thursday 5 Sep 2024

To ensure service delivery is supported by an effective and efficient admin and clerical support function across all services in the building(s) To effectively manage and supervise the admin and clerical team in order to flex to the needs of services To oversee the development of the admin and clerical staff To develop and implement new ways of working within the admin and clerical team in line with the strategic objectives of the Trust and the Transformational Change Programme. To ensure service delivery is supported by fit for purpose buildings and equipment To ensure that the Trust is optimising the use of clinical and meeting rooms to support service delivery To deputise for the Band 6 Support Services Lead To assist managers and clinicians with service development and project work Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements. *CWPT covers a wide geographical area, meaning the right candidate for this role would need to have their own independent means of transport, that they would be willing to use to travel to more than one place of work.

Company Secretary (Society Secretary) - Heart of England Co-operative Society

Location: Whittle House, Coventry
Contract: Permanent, Part-time (22.5 hours per week)
Salary: £45,000 - £54,000 (depending on experience)

**About Us: **The Heart of England Co-operative Society, an independent regional co-operative established in 1832, has been dedicated to serving our members and communities across the Midlands. With our commitment to co-operative values, we continue to grow, operating 37 food stores, 16 funeral homes, and expanding our services to include Coffee Shops.

**Role Overview: **As the Society Secretary, you will play a crucial role in enabling high-quality governance aligned with co-operative principles and best practices. Reporting to the CEO and accountable to the President of the Board, you will lead the provision of society secretarial and corporate governance services, ensuring compliance with all regulatory requirements and supporting the Board in its duties.

Key Responsibilities:

Governance & Compliance:
- Oversee the production and distribution of the Annual Report and Financial Statements.
- Ensure compliance with the Society’s Rulebook and all legislative and regulatory requirements.
- Manage statutory filings and maintain statutory registers.

Board Support:
- Provide secretarial services to the Board and its committees, including scheduling meetings, preparing agendas, and recording minutes.
- Facilitate Board and Committee performance reviews and ongoing development.

Member Engagement:
- Organise General Meetings and facilitate member democratic ownership.
- Act as a point of contact for members on governance matters.

Leadership & Strategy:
- Collaborate with the Leadership Team to implement Society-wide policies and champion co-operative values.

Qualifications & Experience:
- Chartered Company Secretary, Chartered Accountant, or Solicitor.
- Knowledge of corporate governance, regulatory law, and risk management.
- Experience in report writing and minute-taking at a senior level.
- Strong communication skills and the ability to build relationships at all levels.
- Understanding of co-operative principles and the Society’s business activities.

Desirable:
- NEBOSH or IOSH certification in health and safety.
- Legal experience and familiarity with the Co-operative and Communities Benefit Societies Act 2014.

The closing date for this role is Friday 6th September, for more information, please contact recruitment@heartofengland-coop.co.uk

Assisting in the supervision and managing of the admin team workload and performance, ensuring all processes and procedures are adhered to. Supporting the Admin Team Leader with the personal development needs and organisation of the team on a day-to-day basis to provide excellent support to Pharmacy Team Communicate regularly with the Administration Team Leader, escalating any concerns to the PA/Admin Manager to secure the effective and efficient functioning of the departmental admin team. Provide ongoing support to colleagues to ensure statutory/mandatory training compliance and are equipped to undertake their roles. To undertake any project work as requested, including obtaining information from the Internet, collation and reporting data accurately in order to produce reports and spreadsheets, use relevant trust IT systems, as determined by the role, including ESR, JAC or other Pharmacy and Trust systems. To share ideas for potential improvement To act as a first point of contact to address queries from internal and external clients and pharmacy. Ensure that all queries are dealt with in a professional manner within appropriate timescales and in the line with departmental and trust guidelines, policies and procedures. Ensuring all relevant personnel are informed as necessary and appropriate records maintained. Ensuring office equipment and stationary is maintained and processing orders as required. Support team members by demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times. Assisting in the supervision of the admin team workload and performance, ensuring all processes and procedures are adhered to. Overseeing the personal development needs and organisation of the team on a day-to-day basis to provide excellent support to Pharmacy Team Communicate regularly with the Administration Team Leader, escalating any concerns to the PA/Admin Manager to secure the effective and efficient functioning of the departmental admin team. Provide ongoing support to colleagues to ensure statutory/mandatory training compliance and are equipped to undertake their roles. Provide a comprehensive secretarial/clerical service to ALL areas of the department. To maintain a streamlined recruitment process for new starters transition to Pharmacy. Supporting Senior Pharmacy team to undertaking new starter admin inductions and maintaining up to date records. Processing timely amendment to contract and leavers forms, keeping an up to date log, assisting the Pharmacy Team in resolving queries related to payroll. Sending out any correspondence related to changes including changes to flexible working hours, Maternity leave, retirement etc. Raise invoice requests, purchase requisitions and reports for drug/services provided as appropriate including Clinical trials. Advise line manager/senior pharmacist of discrepancies and forward all documentation to finance as appropriate. Monitor, prepare and maintain staff personal statistics, ie sickness absence/ attendance, annual leave, PDRs, training and support the admin manager to produce end of month reports to meet targets within appropriate timeframes. Managing administration of meetings from Calling for Papers and ensuring papers are circulated to the relevant people in a timely manner, arrange meetings, booking rooms, ordering refreshments, sending out calendar invites and updating group circulation. Attending departmental meetings, composing and transcribing minutes proactively ensuring action points are raised and completed. Provide appropriate cover in the absence of other members of the team working flexibly across all areas of the pharmacy department For further details please see the attached job description.

To ensure all clinical enquiries, from whatever source are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and all appropriate records are maintained. To ensure the effective organisation of all patient episodes under the care of the Nuclear Medicine & Vascular Ultrasound team in accordance with local/national policy and targets. Action incoming and outgoing mail, E-mails or phone calls; prioritising and liaising with others appropriately. Communicate with service users on behalf of the clinical teams including instructions relating to pre-test preparation/checks, test details and medication. Welcome, receive and greet all patients and visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate. To follow and maintain an efficient office management system / procedures to enable the medical and scientific consultants and their team to optimise patient care. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing an efficient functioning of the admin office.

An exciting opportunity has arisen for an enthusiastic, reliable and highly motivated individual to join our dedicated team at University Hospitals Coventry & Warwickshire, as a band 3 Admin Officer.

You will be part of a large clinical team providinga specialised, comprehensive and patient-centred clinical administration and secretarial service to the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.

It is essential the successful candidate enjoys working with people and has a genuine interest in patient care. You must have excellent communication and organisational skills, work well as part of a team, but also have the ability to use your initiative and work individually.



To provide a specialised, comprehensive and patient-centred clinical administration and secretarial service to Scientific/Medical Consultants and the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. To ensure all clinical enquiries, from whatever source are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and all appropriate records are maintained.
1. To ensure the effective organisation of all patient episodes under the care of the Nuclear Medicine & Vascular Ultrasound team in accordance with local/national policy and targets.
1. Action incoming and outgoing mail, E-mails or phone calls; prioritising and liaising with others appropriately.
1. Communicate with service users on behalf of the clinical teams including instructions relating to pre-test preparation/checks, test details and medication.
1. Welcome, receive and greet all patients and visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate.
1. To follow and maintain an efficient office management system / procedures to

enable the medical and scientific consultants and their team to optimise patient care.
1. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing an efficient functioning of the admin office.




This advert closes on Sunday 1 Sep 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, digital dictation and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical and you must be able to concentrate in a busy working environment. The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of Word processing, excel data entry, email and audio typing. Previous experience of working within a health care setting would be desirable. We are looking for individuals with a positive approach to change who are supportive of regular service improvements. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Acting as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. Maintain an efficient and comprehensive administration service, providing support to other departments and team members within Maternity as requested. For full job description please see attached in supporting information

1. Drafting agenda for the MDT meeting and communicating this to the key stakeholders. 2. Ensuring all clinical events are cashed up in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made) 3. Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived. 4. Prioritising daily tasks to achieve set timescales. 5. Coordinate special arrangements for patients (e.g. porters, interpreters and ambulance transport). 6. Provide appropriate cover in the absence of other members of the team (e.g. minute taking). Predominately to Bariatric/UGI and HPB service. For further details of the role please see the attached job description.

Admin Team Coordinator forCommunity Mental Health Team

Permanent, Full-time post based at Swanswell Point, Coventry

Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity now available and we are looking for an enthusiastic, dynamic individual to line manage and co-ordinate the administrative staff functions within the Community Metal Health Team in Swanswell Point. You will need to be self-motivated with excellent communication and organisational skills to apply for the role of Admin Team Coordinator based at Swanswell Point, Coventry.

The post holder will need to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service, supporting the Senior Admin Lead.

You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.

You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.


This advert closes on Wednesday 21 Aug 2024

The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation. You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.