Total 284 Administrative / Clerical job vacancies in Oldham, Greater Manchester, HX6 4FB

Your new company
Your new company is a local authority located in northern Greater Manchester which has years of extensive building services experience while delivering high-quality designs and solutions to the community, gaining the trust of community members and stakeholders alike. The current range of projects include: offices, commercial developments, shopping centres, town developments, leisure centres and around 70 schools. The team consists of 15 staff working a hybrid model for 60% in the office and site visits and 40% home. The office is located in the town centre, close to public transport hubs and free staff car parking dotted around the area close to the office.

Your new role
Your new role will see you working as a Mechanical Engineer across the multiple schemes mentioned above, and will involve site visits, client and stakeholder meetings, conceptual and detailed design, completing asset reports and delivering cost-saving methods across multiple sites in a 'clerk of works' capacity.
You will be making cost-saving decisions, talking to site engineers about design solutions and reporting back to the design leader.

What you'll need to succeed
To succeed in this role, you will have either a HNC, HND, or a degree in building services/ mechanical engineering. You will have a minimum of 5 years' UK building services experience and although Local Authority experience isn't a requirement, it would be advantageous to any applicant.
This role will involve a good amount of verbal and written discussion with clients and stakeholders, so the ability to communicate clearly is a must. You will also be conscientious, an active listener, and have the ability to use your initiative on a daily basis to make on-site decisions that people competing in physical buildings cannot make on your behalf.

What you'll get in return
In return, you will receive a highly competitive salary, a good state pension, free car parking and financial support for your qualifications as you progress throughout your career.
You will be working for an organisation that truly cares about your career and works together as a team to deliver high-quality results for the wider community.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Admin Team Leader

Do you have excellent communication and interpersonal skills, initiative, drive and enthusiasm and a real desire to be part of a consistently developing service? Are you hard working, friendly and committed to delivering a high standard of customer care? Do you have high levels of organisational skills?

Manchester Royal Eye Hospital are looking for a Booking and Scheduling Team Leader with operational and administration experience who can provide strong leadership. You will have direct responsibility for a busy team of administrative staff within the Clinical Activity team whilst also supporting services across all REH sites. You will be responsible for providing a consistent and standardised administration structure for the multi-disciplinary teams whilst ensuring high standards of quality and efficiency are maintained at all times.

You will be responsible for ensuring a standardised application of policies, procedures, protocols and guidelines for the hospital. You must have a flexible approach and the ability to adapt and liaise with staff at all levels. More important is your ability to become a key contributor to a team, work unsupervised, use your initiative and adapt well to change.

Excellent interpersonal skills and a high level of experience in customer service are required in order to deliver this role effectively. As part of your leadership role you are expected to show relevant attributes including the ability to lead and mentor others whilst prioritising incoming work streams.

Proactive and reliable, you will have excellent numeracy skills and attention to detail and must be proficient in the use of Microsoft Office software (notably advanced Excel) with the ability to pick up computer processes / systems quickly.

You will have experience in managing and/or supervising administrative / clerical teams with experience of managing / coordinating waiting lists and a good knowledge of NHS waiting time targets.

Our aim is to continually improve patient services and as such having robust administrative support under the guidance of an enthusiastic team leader with a professional approach is essential.

Working for your organisation

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.



Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.



We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive.



We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.



At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.



To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!




This advert closes on Friday 26 Jul 2024

Proud member of the Disability Confident employer scheme

We have a fulltime vacancy at Manchester Royal Eye Hospital for an clerical officer to support the macular/diabetic/medical retinal booking and scheduling team and support reception cover for macular treatment outpatient services.

We wish to appoint an experienced and organised individual, with good IT skills who is able to demonstrate their ability to follow instructions correctly but also to work independently when required.

You must have excellent interpersonal and communication skills and be comfortable liaising with people at all levels. The role is public facing and office based so you must enjoy interacting with our patients, greeting them, and helping them with any queries.

You must have a good telephone manner as the role also involves contact with patients on the phone. You will have good all round administration skills, good basic numeracy and literacy skills, organisational / prioritisation skills, attention to detail and a willingness to be trained.

MFT is England’s largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Friday 26 Jul 2024

Proud member of the Disability Confident employer scheme

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Essential Qualifications: ―Maths and English GCSE Grade 4/C or equivalent (Level 2) Essential Qualities / Skills: ―Extremely organised and able to manage your own workload effectively and flexibly ―Ability to recruit learners and engage with them via phone and email ―Understanding of Marketing and recruitment principles ―Good Excel skills ―Flexibility in working across teams within the company Desirable Qualities / Skills: ―Solution-focused ―Excellent communication skills Key Tasks: AEB ―To work toward achieving learner recruitment targets for AEB short courses ―Ensure correct paperwork is readily available in advance of AEB submission deadlines ―Work closely with the Head of Skills and Employment to ensure all new students are entered onto registers & group profiles accurately and are able to undergo timely induction ―Ensure all successful applicants have complete eligibility paperwork on file prior to joining the course and evidence is stored securely ―Maintain an efficient office administration process including general filing, supporting documents, certificates, exit forms and more ―To audit learner files prior to course starting to ensure learner record meets the contractual requirements ―To help maintain and develop the Management Information Systems (MIS) for AEB contract including: 1.PICS 2. Arbor 3. Salesforce 4. GLA Cloud 5. Skills Gateway MIS ―Collate information from recruitment system and enrolment paperwork in preparation for data entry ―Check data is valid and meets funding eligibility requirements ―Enter data ahead of monthly data deadlines ―Participate in training provided by line manager IQA ―Provide administrative support to the vocational team in registering learners ―Register learner on awarding body systems ―Maintain and update internal trackers Salary and Days of Work ―35 hours across 5 days a week for 52 weeks per year ―25 days of annual leave plus bank holidays ―This is a permanent full-time position ―This is a hybrid role across three teams ―Annual salary of £23,933 ―Start Date ASAP You must be eligible to work in the UK (or possess a UK work permit) as this job is based in London.
BCT is an equal opportunities employer and welcomes applications from all communities, encouraging equality, diversity and inclusivity. We are committed to safeguarding all enrolled learners and appointment of successful applicants are subject to satisfactory references and an enhanced DBS check.

A highly regarded, legal and professional services group are looking to recruit an experienced Legal Secretary within their Legal 500 ranked Construction & Engineering
Team, based in Central Manchester.

Key duties:

* Acting as PA for National Head of Construction
Liaising with multiple stakeholders and clients
* Proactively organising and managing diaries of multiple Partners
* Taking the lead on tasks to ensure an exceptional and seamless secretarial support service

Key skills:

* Ability to type, draft and produce documents both quickly and efficiently
* IT skills - Microsoft Office suite, Big Hand, typing, case management use, formatting and editing documents
* Multitask effectively, with good time management and organisational skills
* Excellent levels of accuracy, working within stringent regulations (AML etc.)

What you can expect in return:
* Annual performance bonus' (individual and company wide)
* Hybrid working
* Comprehensive rewards package which includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care and season ticket loan
* First class support and coaching with great development and progression opportunities that reward commitment and loyalty

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Site Admin

North Manchester

£13 - £14 / Hour

3 Month Contract - Immediate Start

Site Admin position available on a construction site in North Manchester. This will run from now until the end of August so is ideal for anyone looking for non term time work.

Duties will include answer phone calls, distributing mail, assisting the site team with appointments, record keeping and other standard administration.

Apply here or call 0161 245 3630 for Joe

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Legal Secretary for Senior Partner

Location: Altrincham, Greater Manchester

Salary: £21,564 pro rata, £17,251 for 4 days / £11.44 per hour

Hours: 9-5, with 45 minutes for lunch. This is a part-time position working 4 days per week.

I'm recruiting for a junior Legal Secretary to support a Senior Partner in a legal firm. The ideal candidate will have previous experience in a legal secretarial role.

Key Responsibilities:

• Audio and copy typing
• Preparing and handling legal documents
• Completing SDLT and Land Registry forms
• Preparing Court documentation
• Performing legal searches
• Managing diaries
• Meeting and greeting clients
• General administration tasks
• Answering calls and managing correspondence
• Filing and record keeping

Requirements:

• Previous legal secretarial experience is essential
• Strong typing skills and proficiency in audio and copy typing
• Familiarity with SDLT forms, Land Registry forms, and legal documentation
• Excellent organisational skills and attention to detail
• Ability to manage diaries and perform administrative duties efficiently
• Professional demeanor and excellent client-facing skills

Benefits:

• Company pension
• On-site parking
• Private medical insurance
• Bonus scheme

This role does not offer remote working.

Application Process:

Send a CV / call 0161 641 2443.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

What skills and experience we're looking for

We currently have an exciting opportunity for anAdmin Officer – SEND/Additional Support to join the staff of Manchester Enterprise Academy.

This is a Grade 4, permanent post working 35 hours per week (8:30am-4:10pm) term time only plus 5 INSET days. The starting pro-rata salary is £20,896 and the full time equivalent salary is £24,294.

Main purpose of the job

We are looking for an outstanding candidate to work under the direction of the SENDCO and other senior staff, provide an efficient, responsive and high quality administrative support to the school, working independently to manage the day to day administrative operations of the Targeted Additional Support Team within the school.

• You will be well organised, have excellent communication and interpersonal skills and be able to communicate effectively with a range of different audiences, including , parents, colleagues,students and external agencies.
• You will have excellent ICT skills and administration skills so you can provide outstanding support to the team and school.

We are looking for a candidate who is excited to establish their skills in a dynamic and expanding Academy Trust, is committed to excel in a supportive environment and will engage successfully in effective professional development.

The right candidate will believe that economic disadvantage is a compelling reason to raise expectations rather than a reason to lower them and will do everything in their power to help our students achieve their full potential.

Key relationships

The post holder will report to the Assistant Vice Principal within the Targeted Additional Support Team. Apart from other colleagues in the school, the main contacts of the job are the Headteachers, teaching and other support staff, pupils, and parents.

What the school offers its staff

Great schools thrive because of the great people in them.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. All schools in the Trust have signed up to the education staff wellbeing charter as a declaration of support to the wellbeing and mental health of everyone that works at Prospere Learning Trust.

Prospere Learning Trust offers a variety of employee benefits, including;

• a commitment to continuous professional development for all colleagues

• membership of Bupa Level 1 Health Plan which allows employees to claim money back for a range of health expenses such as prescriptions and dental treatments

• access to counselling, financial, legal and personal advice provided through either our free Bupa or Health Assured Employee Assistance Programme (EAP) including confidential 24-hour support

• access to Cyclescheme

• Local Government Pension Scheme (LGPS) contributions and Teacher Pension Scheme (TPS) contributions

• We’re happy to talk flexible working where possible to help employees achieve a healthy work life balance.

Further details about the role

Applying to work for us

Please note that guidance in Keeping Children Safe in Education 2022 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This to enable us to identify any incidents or issues which have happened and are publicly available online which we might want to explore at interview. Once shortlisting has taken place, this search will be carried out for all candidates who will attend an interview.

All applicants must be permitted to work in the UK and hold a relevant work permit where necessary. This is not a role in which the Trust sponsors a visa application. If you have lived or worked outside of the UK in the last 5 years, the Trust will also require additional information in order to comply with safer recruitment requirements. Any job offer will be conditional on the satisfactory completion of the necessary pre-employment checks including receipt of satisfactory references. Whilst we offer flexibility where possible, we acknowledge that certain roles require a specific environment or on-site presence to meet operational requirements.

Safeguarding Children

All schools within the Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Equality Statement

At Prospere Learning Trust we are committed to creating a community of belonging. This means we continually celebrate the diverse communities within our schools and the communities we serve. As an equal opportunity and disability confident employer, we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Temp Conveyancing Secretary

Location: Ashton-under-Lyne

Job Type: Full-time, Temporary

Rate: £11.54 p/h

Work Schedule:

• 8-hour shift
• Monday to Friday
• Office-based

Job Description:
I'm recruiting for an experienced Conveyancing Secretary to join a busy high street legal practice in Ashton-under-Lyne. This role offers the chance to work alongside an experienced solicitor in a friendly and progressive firm.

To be considered:

The successful candidate must be computer literate and capable of working autonomously within a case management system.

Key Responsibilities:

• Provide comprehensive secretarial support to an experienced solicitor
• Manage conveyancing files from instruction through to completion
• Handle SDLT (Stamp Duty Land Tax) submissions
• Process Land Registry applications and correspondence
• Utilise the case management system efficiently
• Maintain accurate and organised filing systems

Requirements:

• Substantial prior experience in residential conveyancing
• Proficient in using computer systems and case management software
• Ability to work independently and manage workload effectively
• Strong organisational and communication skills
• Detail-oriented with a commitment to providing excellent service

Interested?

Please submit your CV / call 0161 641 2443.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

Job description
Legal Secretary
Manchester
£25,000 - £30,000

Our client is a well renowned and successful law firm based in Manchester. They are looking for someone to join their department as a legal secretary. If you have past secretarial experience or past PA experience, this role could be a great fit.

What we are looking for within the role:

* Secretarial experience is essential; experience within the legal sector is also
desirable.
* Basic secretarial skills with an eye for detail.
* Great customer service skills both via email and phone, with experience using a
switchboard being a preference.
* Dictation and Audio Typing Experience is beneficial

The Package:

* A competitive salary of up to £30,000
* Full time Mon-Fri. 9-5 with 1 hour lunch
* Working for a renowned, successful law firm

Please apply today with your latest CV to be booked in for an immediate telephone interview.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

The Mall is looking to employ an organised, efficient and dynamic candidate for the full-time position of Headmaster’s Personal Assistant / Fundraising and Admissions Officer. This pivotal role will provide day-to-day confidential support to the Head in addition to developing relationships with alumni and seeking fundraising opportunities. The candidate will also be required to support the Marketing & Admissions Manager in the day-to-day administration of the admissions process.
Hours of work are 8.30 am – 5.00 pm Monday to Friday (Term Time only, with three additional weeks to be spread over the school holidays, to be agreed with the Headmaster). Competitive salary is offered and will be dependent on experience.For further details please see job description attached. CV’s alone will not be accepted but may be submitted in support of the completed application form. The deadline for applications is 21 July 2024. Interviews will be conducted in the week commencing 22 July 2024.

Alternative Futures Group is the North West’s largest Mental Health and Learning Disability charity.

With a strong track record over 30 years, we work locally in the community and through our Treatment and Recovery Centres to provide a wide range of innovative and bespoke care services.

We have a vision to create a world where people control their lives. Here at AFG, we pride ourselves on helping the people we support to design, develop and ‘own’ the support they receive by planning this with them; we support people to make informed choices and increase their own independence; and we support people to maintain their own health, wellbeing and living environment. These principles are really important to us.

As a ‘values based’ employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our AFG family. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!

In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

We are looking to recruit a Clerical Officer, responsible for undertaking the full range of administrative and secretarial support, as required, with a professional and customer focus in our Registered service.

The post holder is expected to work flexibly but will undertake a range of tasks suitable to their location, as delegated by the Registered Manager. It is likely that the post holder will provide specialist support in particular areas of work, but will be expected to perform a wide range of functions as the needs of the organisation dictate. The post holder will carry out their work in line with the agreed corporate processes and policies.

This role is Band I as per our structure.

The post holder will communicate with a range of internal and external customers. A professional, efficient, flexible and helpful approach is required to providing support, information and the ‘first point of contact’ for internal and external customers, including families, commissioners and regulators. The post holder is expected to have sound administrative and organisational skills.

This role holder will be required to provide a high quality, continuous professional service across the Service to a range of customers who have varying demands and priorities. The post holder will need to take a flexible approach to the tasks they are presented with and be able to prioritise workload (guided by the Registered Manager) according to demands, the strategic direction and the needs of the organisation. This role will need to develop good internal relationships to ensure that they fully understand the needs of their customers.

Proud member of the Disability Confident employer scheme

To provide a full personal secretarial service to the Consultant LiaisonPsychiatrist and multidisciplinary team.To support data collection and collation for the service. To assist in reporting key performance indicators for the pathway. Audio-typing, copy typing and shorthand of clinic letters (including both hospital and community clinics), memos, discharge summaries, domiciliary visit consultations, medical reports, psychiatric reports, DNA letters, etc.Managing the Consultants electronic diary along with the diaries of other staff within the service, i.e. arranging meetings, clinical appointments, case discussions etc.To liaise with GPs and other primary care staff, Healthy Minds, Primary and Secondary mental health services, social services and 3rd sector organisations, medical staff in other specialties and professional staff in other departments (i.e. X-Ray, CT scans, Path Lab, A&E, Referral Management Service, Crisis Resolution and Home Treatment Team, Psychology and Primary Care Team.To arrange domiciliary visit consultations, etc.To deal with telephone enquiries from GPs, patients, social workers, ward staff, etc., regarding medication queries, appointments, referrals, etc.To work within a team rota on the clinical reception area, greeting patients and dealing with face to face enquiries.To deal with emergencies as required (i.e. telephone calls from distressedpatients and distraught relatives)To open Consultants mail and deal with routine matters not requiring theConsultants attention.To download Consultants e-mails and deal with routine matters not requiring the Consultants attention. Photocopying documents and letters as required (including case notes)to file correspondence in case notes in a timely manner, i.e. blood results, letters, ECGs, CT brain scans, patient information, etc.To assume responsibility for patients case notes, ensuring that they are safely dispatched to wards, departments and other sites across the Trust footprint, as required.To maintain the electronic tracking system for case-notesReleasing patient information only to authorised persons.To collate information and present to Consultant.Please see detailed job description and person specification for more information.