Total 11 Administrative / Clerical job vacancies in PL1 1AE

The following is a summary of the Medical Secretaries responsibilities. Please see Job Description for more details. Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Maintain an accurate referrals database Action all incoming referrals Allocating home visit as required Processing monthly recall of patients for blood tests, long-term condition review and other investigations as requested Input data into the patient's healthcare records as necessary Process referrals using the electronic referral system (ERS)

Secretary

Location: Bishops Waltham
Salary: Up to £25,000 per annum (depending on experience)

About the Company:
Our client, a well-established and reputable company in the Bishops Waltham area, is seeking to recruit a secretary to join their team. This is a fantastic opportunity to be part of a traditional company that values a friendly, family-like atmosphere within a beautiful working environment. The role is office-based Monday to Friday 9.00am - 5.30pm.

Key Responsibilities:

• Work collaboratively within a small, supportive team.
• Answer telephone calls and accurately relay messages.
• Meet and greet clients in a professional and welcoming manner.
• Perform audio typing for correspondence and reports.
• Prepare company particulars.
• Manage filing systems effectively.
• Provide general secretarial support as required.

Requirements:

• Well-presented with a professional approach.
• Excellent telephone manner and communication skills.
• Highly organised and efficient.
• Strong attention to detail.
• Stable career history.
• Competency in IT skills, including MS Word and Excel.

Ideal Candidate:
This role is perfect for someone with a background as a legal, medical secretary or similar who enjoys typing and is looking for a position within a friendly, traditional firm.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

1. Job Details Job Title:Safeguarding Children Secretary Band:3 Locality:Children Young People & Families Service Base:Health Team: Multi-Agency Safeguarding Hub (MASH) Responsible to: Danni Claffey: Safeguarding Children Administrative Manager 2. Job Purpose The role of Safeguarding Children Secretary is a specialised role within Livewell Southwest Health Team: MASH and is essential to the delivery of an effective, comprehensive and competent administration service which is child focussed, promoting good standards of service and effective interagency and partnership working relationships. 3. Scope and Range The Safeguarding Children Secretary will provide a comprehensive administration service for the Health Team: MASH and the wider Safeguarding Children Team when required co-ordinating their own workload, prioritising tasks and communicating capacity issues as and when they arise. The Safeguarding Children Secretary will lead administration projects, providing regular update reports and identifying risks to successful completion. Confidentiality will be maintained at all times. Organisational Structure Director of Governance/Executive Lead for Safeguarding Children Head of Service, CYPFS Services Named Nurse Child Protection, Safeguarding Children Team Safeguarding Advisor (Children), Health Team: MASH This role 4. Main Duties and Responsibilities Maintaining a comprehensive administration service and a secretarial service for the Health Team: MASH dealing with matters of a highly confidential and clinical nature. The administration service will include diary management, typing, scheduling meetings, and maintaining efficient information and document retrieval systems, both manual and electronic. This will include word processing of letters and reports from both dictation and manuscript and the creation and maintaining databases. Acting as first point of contact for the Health Team: MASH managing telephone calls, correspondence, and greeting visitors, answering enquiries and furnishing information to enquirers in an accurate, welcoming and confidential manner. To use own initiative in dealing with day-to-day operational issues as they arise, prioritising own workload and to exercise sound judgement in the need to escalate issues to clinical staff. Using judgement and discretion in dealing with sensitive issues, making prompt and appropriate initial responses, escalation to clinical staff as required. To develop and maintain accurate databases. Producing reports from the information, as required. Receiving, opening, logging and distributing mail and emails, responding where appropriate and directing / prioritising to assist in the efficiency of the service delivery. To undertake telephone and personal communication with a wide range of people including but not restricted to: People who use all health services in Plymouth Livewell Southwest Safeguarding Children Team Health service clinical and admin staff. Devon and Cornwall Police Livewell Southwest Adult Safeguarding Personnel Plymouth City Council Safeguarding Children Personnel Devon Clinical Commissioning Group Safeguarding Team. Safeguarding Leads Primary Care. Lead on administrative project work, being accountable for a successful outcome and escalating any constraints to such. An example includes the development of admin systems and processes to enable the smooth running of the administration element of the health safeguarding team. Follow and implement the PPN recording process. Escalate any concerns to the Safeguarding Advisor. Be confident and capable in accessing and inputting to a range of electronic patient identifiable databases, working flexibly, as necessary, to cover fluctuating demand on the service. To monitor the receipt of safeguarding children information from a range of agencies and inputting that to the relevant patient record if required. Updating clinicians as appropriate. To actively participate in own learning and development. Ensuring compliance with mandatory training and participating in annual appraisal. Any other reasonable duties commensurate with the role. 4.1. Responsibility for People Management Responsibility to support the induction of any new administration staff Scheduling appointments and meetings for the safeguarding advisors, ensuring appropriate and optimum time management. 5.0 Physical demands of the job Frequent sitting and standing, inputting at a keyboard for most of the day. Flexibility in undertaking hybrid working Concentration is required when inputting into systems, typing documents, making appointments and processing records with a need to ensure accuracy and compliance with record keeping policy. 6.0 Freedom to Act To operate with a high degree of discretion and autonomy in delivering the secretarial functions associated with safeguarding children practice in Livewell Southwest. 7.0 Equality and Diversity Be able to deliver on and to embed equality and diversity values into service delivery, and work activities within the service area. 8.0 Review of this Job Description This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. It will be reviewed in conjunction with the post holder on an annual basis 9.0 Additional information for the post 9.1 Responsibility for implementation of policy and/or service developments The Safeguarding Children Secretary is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on Healthnet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action. 9.2 Safeguarding Children and Adults All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and childrens policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policies developed by the Safeguarding Adults Board and the Safeguarding Children Partnership. Staff are also required to participate in related mandatory/statutory training. 9.3 Health and Safety at Work: You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the Healthnet or from the Risk Management Department. You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities. You will be notified where your post carries a requirement for immunisation. You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and BLS 9.4 Infection Control: Livewell Southwest (CIC) is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office). 9.5 Risk Management: In Accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk. 9.6 Sustainability and climate change: All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organization. This may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction. 9.7 Other: This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting. The Working Time Regulations apply to all employees of Livewell Southwest. In particular Livewell Southwest (CIC) will not permit staff in all employments to work more than 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

1. Job Details Job Title:Safeguarding Children Secretary Band:3 Locality:Children Young People & Families Service Base:Health Team: Multi-Agency Safeguarding Hub (MASH) Responsible to: Danni Claffey: Safeguarding Children Administrative Manager 2. Job Purpose The role of Safeguarding Children Secretary is a specialised role within Livewell Southwest Health Team: MASH and is essential to the delivery of an effective, comprehensive and competent administration service which is child focussed, promoting good standards of service and effective interagency and partnership working relationships. 3. Scope and Range The Safeguarding Children Secretary will provide a comprehensive administration service for the Health Team: MASH and the wider Safeguarding Children Team when required co-ordinating their own workload, prioritising tasks and communicating capacity issues as and when they arise. The Safeguarding Children Secretary will lead administration projects, providing regular update reports and identifying risks to successful completion. Confidentiality will be maintained at all times. Organisational Structure Director of Governance/Executive Lead for Safeguarding Children Head of Service, CYPFS Services Named Nurse Child Protection, Safeguarding Children Team Safeguarding Advisor (Children), Health Team: MASH This role 4. Main Duties and Responsibilities Maintaining a comprehensive administration service and a secretarial service for the Health Team: MASH dealing with matters of a highly confidential and clinical nature. The administration service will include diary management, typing, scheduling meetings, and maintaining efficient information and document retrieval systems, both manual and electronic. This will include word processing of letters and reports from both dictation and manuscript and the creation and maintaining databases. Acting as first point of contact for the Health Team: MASH managing telephone calls, correspondence, and greeting visitors, answering enquiries and furnishing information to enquirers in an accurate, welcoming and confidential manner. To use own initiative in dealing with day-to-day operational issues as they arise, prioritising own workload and to exercise sound judgement in the need to escalate issues to clinical staff. Using judgement and discretion in dealing with sensitive issues, making prompt and appropriate initial responses, escalation to clinical staff as required. To develop and maintain accurate databases. Producing reports from the information, as required. Receiving, opening, logging and distributing mail and emails, responding where appropriate and directing / prioritising to assist in the efficiency of the service delivery. To undertake telephone and personal communication with a wide range of people including but not restricted to: People who use all health services in Plymouth Livewell Southwest Safeguarding Children Team Health service clinical and admin staff. Devon and Cornwall Police Livewell Southwest Adult Safeguarding Personnel Plymouth City Council Safeguarding Children Personnel Devon Clinical Commissioning Group Safeguarding Team. Safeguarding Leads Primary Care. Lead on administrative project work, being accountable for a successful outcome and escalating any constraints to such. An example includes the development of admin systems and processes to enable the smooth running of the administration element of the health safeguarding team. Follow and implement the PPN recording process. Escalate any concerns to the Safeguarding Advisor. Be confident and capable in accessing and inputting to a range of electronic patient identifiable databases, working flexibly, as necessary, to cover fluctuating demand on the service. To monitor the receipt of safeguarding children information from a range of agencies and inputting that to the relevant patient record if required. Updating clinicians as appropriate. To actively participate in own learning and development. Ensuring compliance with mandatory training and participating in annual appraisal. Any other reasonable duties commensurate with the role. 4.1. Responsibility for People Management Responsibility to support the induction of any new administration staff Scheduling appointments and meetings for the safeguarding advisors, ensuring appropriate and optimum time management. 5.0 Physical demands of the job Frequent sitting and standing, inputting at a keyboard for most of the day. Flexibility in undertaking hybrid working Concentration is required when inputting into systems, typing documents, making appointments and processing records with a need to ensure accuracy and compliance with record keeping policy. 6.0 Freedom to Act To operate with a high degree of discretion and autonomy in delivering the secretarial functions associated with safeguarding children practice in Livewell Southwest. 7.0 Equality and Diversity Be able to deliver on and to embed equality and diversity values into service delivery, and work activities within the service area. 8.0 Review of this Job Description This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. It will be reviewed in conjunction with the post holder on an annual basis 9.0 Additional information for the post 9.1 Responsibility for implementation of policy and/or service developments The Safeguarding Children Secretary is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on Healthnet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action. 9.2 Safeguarding Children and Adults All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and childrens policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policies developed by the Safeguarding Adults Board and the Safeguarding Children Partnership. Staff are also required to participate in related mandatory/statutory training. 9.3 Health and Safety at Work: You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the Healthnet or from the Risk Management Department. You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities. You will be notified where your post carries a requirement for immunisation. You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and BLS 9.4 Infection Control: Livewell Southwest (CIC) is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office). 9.5 Risk Management: In Accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk. 9.6 Sustainability and climate change: All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organization. This may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction. 9.7 Other: This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting. The Working Time Regulations apply to all employees of Livewell Southwest. In particular Livewell Southwest (CIC) will not permit staff in all employments to work more than 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

Legal Secretary
£23,000-£24,000, Ripon, office based, a 35 hour working week, 24 days holiday entitlement plus bank holidays, closed between Christmas and New Year, full or part time hours considered.

We are currently recruiting a Legal Secretary or Assistant for the private client team in this well established firm of solicitors in Ripon. You will work in a small friendly team, providing legal administrative assistance to the fee earners. We are ideally looking for full time hours, working 35 hours per week, but could also consider a 4 day working week.

Legal Secretary Requirements:

·To prepare correspondence and documents through audio-typing and word processing
·Typing letters, file notes, wills, lasting power of attorneys (LPAs)
·Opening files and preparing client documentation
·Recording all correspondence on the system
·Maintain up to date filing
·Provide excellent customer service to all clients
·Maintain high standards of confidentiality and security when dealing with sensitive information

This is a great opportunity for the right candidate to drive their career forward in a friendly local firm with a solid client base and pleasant working environment. We are ideally looking to fill a full time position, however would consider part time hours for the right candidate, preferably working 4 days a week.

This Legal Secretary role would suit someone who has worked in a similar environment, has previous experience working as a Legal Assistant, Secretary or Audio Typist or has excellent PA or administration skills.

Requirements:
·Previous secretary experience
·Proven audio typing and dictation experience
·Experience as a Legal Secretary or Assistant preferred
·Strong organisational and multitasking skills
·Excellent written and verbal communication skills
·Attention to detail and accuracy in document preparation
·Ability to maintain confidentiality and handle sensitive information
·Legal qualifications would be a bonus

Please contact Nicola Wilson to discuss this Legal Secretary role further or to send a copy of your CV.

Due to the volume of applicants if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors.
Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

The post holder will participate in interview panels for specified jobs. Assist in the training of newly appointed secretarial/administrative staff and supporting them during their assimilation. Assist in maintenance of stock control and security of stock Observe a personal duty of care when using equipment and resources Maintaining a safe environment in accordance with Health and Safety Policies The post holder will have the ability to plan and prioritise their own workload on a day-to-day basis. To maintain the electronic diaries for CMHS Cumberland doctors, organise appointments and the allocation of their time to reflect priorities and demands of their workloads. To organise meetings including Case Conferences, meetings, Risk Management meetings, Care Planning meetings and provide all administrative duties associated with these meetings, including sending invitations, distribution of agenda, associated paperwork, take and transcribe minutes and follow up action points. To organise appointments as appropriate, liaising with patients, patient family members and other services. Liaise with MDT to arrange assessments etc as directed by the Consultant. Provide administration support including recording details on SystmOne, invoicing and monitoring payments received. Administrative support for Consultants appraisal including MAG. Arrange medical student placements and feedback sessions as appropriate. Arrange teaching sessions etc for Consultant as appropriate. The post holder will have knowledge of medical terminology. The post holder will have the knowledge and experience to deal with difficult enquiries and situations. Collate data for Out of Area patients and produce statistical reports to provide data for locality manager. The post holder will maintain accurate, timely electronic records and ensure that they are kept safely in accordance with Livewell Southwest polices, including the Data Protection Act (1998) and the Livewell Southwest Confidentiality Policy. To work collaboratively with other secretaries/administration staff for both Avon House and Cumberland mental health service, including taking telephone calls, supporting colleagues during periods of high demand ensuring the team runs smoothly. To receive incoming mail, telephone calls and initiate action as required Assist with Medical staff regarding annual leave etc liaising with Medical staffing team. Liaise with senior medics regarding on-call swaps and leave cover Accurate audio transcription of various documents including patient letters, assessments, discharge summaries and psychiatric reports in preparation for Tribunal Hearings, ensuring deadlines are met. Attend weekly ward round MDT with the Consultants and multi-disciplinary team, taking notes and following up action plans as appropriate. To maintain sensitive and confidential information and filing systems. To maintain, at all times, the highest level of confidentiality in respect of information concerning the Livewell Southwest or any of its staff or patients. The post holder will be able to provide non-clinical advice and information with regards to appointments and visitors to the unit. The post holder will undertake surveys/audits as required including staff surveys. The post holder will liaise with patients, other professionals and agencies to organise various meetings including Care Planning, Aftercare, Risk Management and Discharge Planning. Due to the urgency of some of these meetings are arranged at short-notice, requiring re-organisation of diaries to ensure service user needs are met. The post holder must demonstrate a positive attitude to patients, treating patients and their families with dignity and respect. The post holder will be required to have an excellent knowledge of risk factors and be able to make judgements about client and staff safety and raise concerns with senior staff The post holder will ensure compliance with contractual and related quality standards, including acknowledgement of referrals and production of written correspondence with referrers. The post holder will comply with all appropriate National, Livewell Southwest and local polices and protocols. These include Health and Safety, Fire Procedures and Confidentiality. To know how to report accidents and incidents and to do so promptly. The post holder will behave in a manner that does not bring the Team or Livewell Southwest into disrepute. The post holder will ensure that professional boundaries are always adhered to. The post holder will actively participate in line management supervision with a senior member of the Team. The post holder will actively participate in the Livewell Southwest appraisal system. The post holder will participate in team meetings. The post holder will carry out other duties commensurate with the position as required. The post holder will be responsible for updating Knowledge and Skills, including Livewell Southwest mandatory training. The post holder will identify new ways of working and make changes to own work, when agreed, to improve service. The post holder will liaise with GPs, Solicitors, Police, Social Workers, ward staff, other teams, multi-agency professionals, probation officers, patients and relatives, management, medical staff in other specialities and professional staff in other departments. The post holder will provide and receive confidential, complex and sensitive information, orally, in writing or electronically, within the boundaries of confidentiality. At times the information can be distressing. The post holder will be expected to answer calls from service users, gain information and re-direct the call to the required health professional. To provide a communication link when the Consultant or associated Doctors are out of the office and pass all urgent and important issues on to the correct person. Competent advanced keyboard skills including audio typing. There is a frequent requirement for concentration required for dealing with various complicated medical documents and correspondence with frequent interruptions. There is a frequent requirement for concentration required when typing reports, letters etc of complicated nature with frequent interruptions. There is a frequent requirement for sitting in a restricted position, maintaining correct posture, when sitting at desks; for example when (audio) typing or taking detailed minutes of meetings. The post holder will carry any deliveries in a safe manner, in accordance with the organisations manual handling policy.

JOB PURPOSE The post holder will work at the Community Mental Health Service, Cumberland Centre and will be responsible for the provision of a comprehensive medical secretary service to consultants and the multi-disciplinary team. There will be a requirement to also provide medical secretary cover to the Community Mental Health Service Avon team when necessary. SCOPE AND RANGE Your role will be to provide a comprehensive, effective, and timely secretarial support to the CMHS Cumberland Consultants and the MDT. There may be occasions where you will be required to cover the Avon House team either remotely from your office base or in person. You will actively organise own workload in an efficient and productive manner. You will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment. Your role is to support the doctors work in the team and a flexible approach is required. Duties will include audio typing, copy typing letters, updating SystmOne, managing the annual leave for the doctors, recording absences, managing diaries, answering telephones, liaising and coordinating meetings, minute taking and supporting audit work within the team. You will need excellent organisational skills, good communication skills, a flexible approach, good time management and the ability to prioritise work and manage stress well. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will need to be flexible to carry out any other duties as may be reasonably required by their line manager. MAIN DUTIES/RESPONSIBILITIES Responsibility for People Management The post holder will participate in interview panels for specified jobs. Assist in the training of newly appointed secretarial/administrative staff and supporting them during their assimilation Responsibility for financial and/or physical resources Assist in maintenance of stock control and security of stock Observe a personal duty of care when using equipment and resources Maintaining a safe environment in accordance with Health and Safety Policies Responsibility for administration The post holder will have the ability to plan and prioritise their own workload on a day-to-day basis. To maintain the electronic diaries for CMHS Cumberland doctors, organise appointments and the allocation of their time to reflect priorities and demands of their workloads. To organise meetings including Case Conferences, meetings, Risk Management meetings, Care Planning meetings and provide all administrative duties associated with these meetings, including sending invitations, distribution of agenda, associated paperwork, take and transcribe minutes and follow up action points. To organise appointments as appropriate, liaising with patients, patient family members and other services. Liaise with MDT to arrange assessments etc as directed by the Consultant. Provide administration support including recording details on SystmOne, invoicing and monitoring payments received. Administrative support for Consultants appraisal including MAG. Arrange medical student placements and feedback sessions as appropriate. Arrange teaching sessions etc for Consultant as appropriate. The post holder will have knowledge of medical terminology. The post holder will have the knowledge and experience to deal with difficult enquiries and situations. Collate data for Out of Area patients and produce statistical reports to provide data for locality manager. The post holder will maintain accurate, timely electronic records and ensure that they are kept safely in accordance with Livewell Southwest polices, including the Data Protection Act (1998) and the Livewell Southwest Confidentiality Policy. To work collaboratively with other secretaries/administration staff for both Avon House and Cumberland mental health service, including taking telephone calls, supporting colleagues during periods of high demand ensuring the team runs smoothly. To receive incoming mail, telephone calls and initiate action as required Assist with Medical staff regarding annual leave etc liaising with Medical staffing team. Liaise with senior medics regarding on-call swaps and leave cover Accurate audio transcription of various documents including patient letters, assessments, discharge summaries and psychiatric reports in preparation for Tribunal Hearings, ensuring deadlines are met. Attend weekly ward round MDT with the Consultants and multi-disciplinary team, taking notes and following up action plans as appropriate. To maintain sensitive and confidential information and filing systems. To maintain, at all times, the highest level of confidentiality in respect of information concerning the Livewell Southwest or any of its staff or patients. The post holder will be able to provide non-clinical advice and information with regards to appointments and visitors to the unit. The post holder will undertake surveys/audits as required including staff surveys. Responsibility for people who use our services The post holder will liaise with patients, other professionals and agencies to organise various meetings including Care Planning, Aftercare, Risk Management and Discharge Planning. Due to the urgency of some of these meetings are arranged at short-notice, requiring re-organisation of diaries to ensure service user needs are met. The post holder must demonstrate a positive attitude to patients, treating patients and their families with dignity and respect. The post holder will be required to have an excellent knowledge of risk factors and be able to make judgements about client and staff safety and raise concerns with senior staff The post holder will ensure compliance with contractual and related quality standards, including acknowledgement of referrals and production of written correspondence with referrers. Responsibility for implementation of policy and/or service developments The post holder will comply with all appropriate National, Livewell Southwest and local polices and protocols. These include Health and Safety, Fire Procedures and Confidentiality. To know how to report accidents and incidents and to do so promptly. The post holder will behave in a manner that does not bring the Team or Livewell Southwest into disrepute. The post holder will ensure that professional boundaries are always adhered to. The post holder will actively participate in line management supervision with a senior member of the Team. The post holder will actively participate in the Livewell Southwest appraisal system. The post holder will participate in team meetings. The post holder will carry out other duties commensurate with the position as required. The post holder will be responsible for updating Knowledge and Skills, including Livewell Southwest mandatory training. The post holder will identify new ways of working and make changes to own work, when agreed, to improve service COMMUNICATIONS AND RELATIONSHIPS The post holder will liaise with GPs, Solicitors, Police, Social Workers, ward staff, other teams, multi-agency professionals, probation officers, patients and relatives, management, medical staff in other specialities and professional staff in other departments. The post holder will provide and receive confidential, complex and sensitive information, orally, in writing or electronically, within the boundaries of confidentiality. At times the information can be distressing. The post holder will be expected to answer calls from service users, gain information and re-direct the call to the required health professional. To provide a communication link when the Consultant or associated Doctors are out of the office and pass all urgent and important issues on to the correct person. PHYSICAL DEMANDS OF THE JOB Competent advanced keyboard skills including audio typing. There is a frequent requirement for concentration required for dealing with various complicated medical documents and correspondence with frequent interruptions. There is a frequent requirement for concentration required when typing reports, letters etc of complicated nature with frequent interruptions. There is a frequent requirement for sitting in a restricted position, maintaining correct posture, when sitting at desks; for example when (audio) typing or taking detailed minutes of meetings. The post holder will carry any deliveries in a safe manner, in accordance with the organisations manual handling policy.

Your new company
Working for an amazing educational company located in central Plymouth.
This role is full time Monday - Friday standard office hours.
Salary is £23,795 - £24,000 depending on experience.

Your new role

• Assist with the management of the daily operations, including coordinating with various departmental managers to ensure continued operational functionality.
• Assist with administrative tasks relating to building and office security and safety.
• Liaise with staff and external contractors to ensure all office IT and office equipment requirements are met.
• Assist with the implementation of new policies and procedures to improve operations.
• Develop and implement new operational strategies to improve efficiency.
• Collaborate with team members of other departments to resolve operational issues or concerns.
• Assist with the management of external relationships, including third party support teams and partners.
• Assist with the management of delivery schedules.

What you'll need to succeed

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team.
• Proficient in Microsoft Office
• Strong problem-solving and analytical skills
• The ability to multitask and handle multiple projects simultaneously.
• Strong time-management skills and the ability to prioritise tasks effectively.
• The ability to work in a fast-paced environment and adapt to change quickly.
  
  

What you'll get in return
Excellent base salary
Central location
Company bonus
Hybrid working
Pension contribution
Holiday allowance

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Working for an amazing educational company located in central Plymouth.This role is full time Monday - Friday standard office hours.Salary is £30,000 - £35,000k depending on experience.

Your new role

• Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their manager's attention
• Managing diaries and organising meetings and appointments
• Booking and arranging travel, transport and accommodation
• Organising events and conferences
• Reminding the CEO of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondence
• Managing databases and filing systems
• Implementing and maintaining procedures/administrative systems
• Liaising with staff, suppliers and clients
• Collating and filing expenses
• Minute taking as and when required
• Occasional travel to other sites locally or abroad as and when needed (all expenses paid)

What you'll need to succeed
Previous experience of a Personal Assistant or Executive Assistant for minimum of 5 years ideally.

What you'll get in return
Great salary
Hybrid working
25 days annual leave plus public holidays (increasing by 1 day per year served up to a maximum of 30)Annual bonus schemePension scheme Reimbursement for eye tests and flu jabs.
What you need to do now
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Leaving Care Personal Advisor needed with Plymouth City Council

Start Date- ASAP

Location - Plymouth

Duration - Initially 3 months

Hours per week - 37 hours a week

Salary - £18 ltd an hour

Description:

• To support young people age 16 to 25
• To build positive relationships with young people to assist them in their approach to leaving care and following their 18th birthday
• To support young people to make a successful transition to independent adulthood
• To support young people manage good health/opportunities for education, training and employment/appropriate accommodation/managing their money/support positive relationships with family and friends
• To ensuring positive Pathway Planning and regular reviewing of Plans with young people

What is required?

• 2+ years working with children and families within the Social Care sector
• Experience as a care experience person/with care leavers/as a Personal Advisor would be desirable

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast track online services free of charge.

Proud member of the Disability Confident employer scheme