Total 8 Administrative / Clerical job vacancies in Petaling Jaya

Key Responsibilities:

• Product Knowledge & Support:
  • Understand company products and brands to assist supervisors and sales managers in developing product listings, channel strategies, and operational plans.
• Purchase Ordering & Stock Monitoring:
  • Support purchase ordering and monitor outlet-level stock, tracking the 3-month rolling forecast to maintain a healthy supply.
• Reporting & Analysis:
  • Prepare daily, weekly, and monthly progress reports on sales simulations, budget plans, and daily sales operations activities.
  • Compile and analyze monthly sales reports to assess outlet-level performance and inform future strategies.
• Coordination & Collaboration:
  • Work with retail promoter associates to manage POSM and POP requests and distribution.
  • Collaborate with the new product development team to ensure compliance with client specifications.
• Sales Materials Management:
  • Maintain and supply sales presentation materials for buyers on new product listings.
• Data Analysis:
  • Analyze customer shopping data to optimize sales strategies and identify potential customers.
• Performance Tracking:
  • Monitor the quotas and goals of each sales promoter with established KPIs.
• Administrative Duties:
  • Handle daily admin tasks, including entering order information, maintaining sales and customer records, and managing outstanding orders.
  • Coordinate promoter training and scheduling sessions.
• Logistics Liaison:
  • Liaise with the logistics department to ensure timely deliveries.
• Event Participation:
  • Assist in preparing and executing roadshows and product launch events with the sales team.

Responsibilities Breakdown:

• 70% Overall Sales Management and Administrative Work
• 20% Collaborative Work with the Marketing Team
• 10% Client and Customer Relationship Management

Requirements:

• Minimum diploma in Business Administration, Marketing, Finance, or a related field.
• Preferably 2 years of experience in a sales coordinator or similar role.
• 1 and a half year can be considered.

Monthly fixed Allowances: (transport and mobile)

Benefits:

• 12 days annual leave (less than 2 years of employment)
• Other general benefits as per labor law.

主要職責：

• 產品知識與支援：
  • 了解公司產品和品牌，協助主管和銷售經理制定產品清單、通路策略和營運計畫。
• 採購訂單和庫存監控：
  • 支援採購訂單並監控門市庫存，追蹤 3 個月滾動預測以保持健康的供應。
• 報告與分析：
  • 準備有關銷售模擬、預算計劃和日常銷售營運活動的每日、每周和每月進度報告。
  • 編制和分析月度銷售報告，以評估門市績效並為未來策略提供資訊。
• 協調與協作：
  • 與零售促銷員合作管理 POSM 和 POP 請求和分發。
  • 與新產品開發團隊合作，確保符合客戶規格。
• 銷售物料管理：
  • 為新產品清單的買家維護和提供銷售簡報資料。
• 數據分析：
  • 分析客戶購物數據以優化銷售策略並識別潛在客戶。
• 績效追蹤：
  • 使用既定的 KPI 監控每位銷售員的配額和目標。
• 行政職責：
  • 處理日常管理任務，包括輸入訂單資訊、維護銷售和客戶記錄以及管理未完成訂單。
  • 協調促銷員培訓和安排會議。
• 物流聯絡：
  • 與物流部門保持聯繫，確保及時出貨。
• 活動參與：
  • 協助銷售團隊準備和執行路演和產品發表會。

職責細目：

• 70%整體銷售管理與行政工作
• 20%與行銷團隊協作
• 10%客戶和客戶關係管理

要求：

• 工商管理、行銷、金融或相關領域的最低文憑。
• 最好有 2 年銷售協調員或類似職位的經驗。
• 可以考慮1年半。

每月固定津貼：（交通和移動）

好處：

• 12天年假（工作不滿2年）
• 勞動法規定的其他一般福利。

Admin Exec

• To develop and carry out an efficient documentation and filing system for both paper and electronic records.

• To liaise and coordinate with internal and external parties to ensure smooth delivery of the goods. • To manage printing of yearly diaries

• Upkeep of office maintenance, pest control and property cleanliness

• To manage office security control and access, prepare access card/car stickers and ensure guards do their daily routine and manage parking traffic

• To compile and generate staffs’ attendance report

• To assist in performance appraisal process and compilation of KPI forms

• To manage the ordering of stationery/ refreshment/ utensil/ toiletries

• To organize and provide documents, reports and information to respective department or external clients in an useful and well-organized manner.

• To prepare all correspondences such letters & emails pertaining to announcements to tenants or general administration

• To prepare administrative documents such as purchase requisition, delivery orders and verify supplier and subcontractors deliveries

• To assist in compiling company operational documentation and meeting materials

(2) Private Secretary

• To handle all aspects of personal work of the superior.

• To screen phone calls, enquires and request and handling them appropriately.

• To organize and maintaining diaries, making appointments and appearances.

• To deal with incoming/ outgoing correspondences.

• To carry out background research and presenting findings into subject the superior is dealing with. • To manage calendar, plan and organize events or meetings

• To coordinate and schedule for functional meeting (eg. Board Meeting, Exco meeting etc)

• To liaise with clients, suppliers, contractors, and any other person involved in projects and staff of SPA group.

• To arrange travel and accommodation and when necessary to accompany the immediate superior to meeting locations to take notes or dictation, or to provide general assistance.

• To attend all matters as per instructed by immediate superior any person assigned on behalf.

• To liaise with other internal departments in day-to-day works requirements

Personality Requirements: • Highly committed in the job. • Polite, mature. • Tactful and discrete in dealing with confidential information. • Flexible, Independent, resourceful, and self-driven. • Pleasant personality and has interpersonal and good communication skills. • Responsible and proactive • High EQ, handle emotion and stress well. • Able to work in fast pace and within tight deadline • Welcome challenges • Multi-tasking. • Efficient.

Educational & Working Experience Requirements: • At least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. • Age below 35 with minimum 3 to 5 years of relevant experience • Preferably with event organizing experience • Good command of spoken and written English and Bahasa Malaysia,added advantage if you can speak Mandarin

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

Jobscope:

• Handle incoming customer calls and resolve inquiries in a professional manner
• Provide accurate information about products, services, and policies
• Address customer complaints, follow up on issues, and ensure customer satisfaction
• Document interactions and update customer records

Requirements:

• Minimum SPM holder
• At least 1 year experience in call center (inbound/outbound)
• Ability to work in shifts
• Excellent communication in English & Bahasa

Benefits:

• OT Claim
• EPF
• SOCSO
• Medical Coverage

Responsibilities

• Assist in daily department activities including following up with orders, coordinating with the production personnel on production scheduling, and delivery date arrangement, and communicating with customers frequently.
• Handle the processing of all orders with accuracy and timeliness.
• Follow up closely with urgent orders, cancelled orders, and hold orders, and report customer feedback to management.
• Co-ordinate with warehouse & store , production for daily delivery arrangement.
• Processed daily Purchase order, samples order, Sales agreement order use SQL system
• Processes order local & overseas and together process until shipment complete.
• Processed stock transfer from Warehouse to customer or customer to customer
• Create Credit note for goods return from customer either good stock or bad stock.
• Create Credit note and debit note for any invoice adjustment, etc.:- wrong item billed or wrong price billed.
• Handle daily PO with no stock item, send indent to Purchasing department for their next process. Focus on chasing stock from Purchasing department for goods delivery to customer
• Handle daily order from shopee and lazada. Help to answer enquiries and solve customer problem from E commerce platform.
• Update to Credit department for every order with credit limit
• Email to RFM department to get quotation on every PO.
• Maintain daily printing all Purchase order from Email or Sparks system.
• Generate every order Picking list and email to warehouse for their stock picking.
• Update daily logistic logbook and Book transporter for every delivery.
• Undertake all filling as required
• Solve customers, salesman & transporter complaints and any problem incurred.
• Assist on the administrative tasks in the office 
• Maintain the office administration filling & stationery request from staffs
• Assist on staff attendance records
• Report to Senior Operation Manager

Requirement

• Candidate must at least with SPM qualifications or above in any fields. 
• Preferred candidates with experience, though fresh graduates with admin internship experience are encouraged to apply.
• Proficient in computer skills.
• Must be able to communicate in English, Bahasa, and Mandarin (as business required); strong written communication skills are an advantage.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Open culture
• Personal development opportunities

行政執行官

• 開發並實施有效的紙本和電子記錄文件和歸檔系統。

• 與內部和外部各方聯絡協調，確保貨物順利交付。 • 管理年度日記的列印

• 辦公室維護、害蟲防治和財產清潔的維護

• 管理辦公室安全控制和出入，準備門禁卡/車貼，並確保警衛做好日常工作並管理停車交通

• 編制並產生員工考勤報告

• 協助績效評估流程和KPI表格的編制

• 管理文具/茶點/餐具/盥洗用品的訂購

• 以有用且組織良好的方式組織並向相關部門或外部客戶提供文件、報告和資訊。

• 準備所有信件，例如與向租戶或一般管理部門公告相關的信件和電子郵件

• 準備採購申請、交貨單等行政文件並驗證供應商和分包商的交貨情況

• 協助編寫公司營運文件和會議資料

(2) 私人秘書

• 處理上級個人工作的各個面向。

• 篩選電話、詢問和要求並進行適當處理。

• 組織和維護日記、預約和露面。

• 處理傳入/傳出的信件。

• 對上級正在處理的主題進行背景研究並提出調查結果。 • 管理行事曆、規劃和組織活動或會議

• 協調和安排職能會議（例如董事會會議、執行委員會會議等）

• 與客戶、供應商、承包商以及參與專案的任何其他人員以及SPA 集團的員工聯絡。

• 安排旅行和住宿，並在必要時陪同直屬上級前往會議地點做筆記或聽寫，或提供一般協助。

• 依照直接上級指定代表的指示處理所有事務。

• 就日常工作要求與其他內部部門聯絡

個性需求： • 對工作高度投入。 • 有禮貌、成熟。 • 處理機密資訊時要機智、謹慎。 • 靈活、獨立、足智多謀、自我驅動。 • 個性開朗，具備良好的人際溝通能力及溝通能力。 • 負責、積極主動。 • 能夠在緊迫的期限內快速工作 • 迎接挑戰 • 多工處理。 • 高效率的。

教育和工作經驗要求： • 至少有專業證書、文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位，任何領域。 • 年齡在35歲以下，至少有3至5年相關經驗 • 最好有活動組織經驗 • 良好的英語口語和書面語以及馬來語能力，如果您會說華語則更佳

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險

工作範圍：

• 以專業的方式處理客戶來電並解決疑問
• 提供有關產品、服務和政策的準確信息
• 處理客戶投訴，跟進問題，確保客戶滿意
• 記錄互動並更新客戶記錄

要求：

• 最低 SPM 持有者
• 至少 1 年呼叫中心經驗（來電/呼出）
• 能夠輪班工作
• 良好的英語和印尼語溝通能力

好處：

• 加班索賠
• 公積金
• 社會保險協會
• 醫療保險

職責

• 協助部門日常活動，包括跟進訂單、與生產人員協調生產排程、交貨期安排、經常與客戶溝通等。
• 準確、及時地處理所有訂單。
• 密切跟進緊急訂單、取消訂單和保留訂單，並向管理層報告客戶回饋。
• 配合倉庫、店面生產，安排日常出貨。
• 使用SQL系統處理日常採購訂單、樣品訂單、銷售協議訂單
• 處理本地和海外訂單並一起處理直至發貨完成。
• 已處理的庫存從倉庫轉移到客戶或客戶到客戶
• 為客戶退貨（好庫存或壞庫存）建立貸方票據。
• 為任何發票調整等建立貸項通知單和借項通知單：- 開立錯誤的項目或開立錯誤的價格。
• 處理沒有庫存的日常採購訂單，將縮排發送給採購部門進行下一個流程。專注於從採購部門追逐庫存以將貨物交付給客戶
• 處理來自shopee和lazada的每日訂單。協助解答電子商務平台的詢問並解決客戶問題。
• 更新信用部門的每個訂單的信用額度
• 發送電子郵件至 RFM 部門以取得每個 PO 的報價。
• 維護日常列印來自電子郵件或 Sparks 系統的所有採購訂單。
• 產生每個訂單的揀貨清單並透過電子郵件發送到倉庫進行揀貨。
• 每次交付時更新每日物流日誌和書籍運輸員。
• 按要求進行所有填充
• 解決客戶、銷售員和運輸商的投訴以及出現的任何問題。
• 協助辦公室的行政工作
• 維護員工的辦公室行政填寫和文具要求
• 協助員工考勤記錄
• 向高階營運經理匯報

要求

• 候選人必須至少在任何領域擁有SPM資格或以上資格。
• 優先考慮有經驗的候選人，但鼓勵有管理實習經驗的應屆畢業生申請。
• 精通計算機技能。
• 必須能夠以英語、印尼語和普通話進行溝通（根據業務需求）；較強的書面溝通能力是優勢。

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險
• 開放文化
• 個人發展機會