Total 94 Administrative / Clerical job vacancies in Preston, PR2 8DY

To represent the Vascular Department responding to external and internal telephone / email queries from staff, patients and others and referring to appropriate person, acting in a professional, courteous manner at all times Handle customer concerns either by telephone or in person in order to achieve immediate local resolution whenever possible, in accordance with the Trusts complaints procedure. Manage electronic calendars for Consultants, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments. Provide secretarial / administrative services to Consultants and their team by perusing and distributing incoming correspondence, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems, booking systems and continuously developing administrative practices to ensure order and efficiency. Managing Health Roster to cancel clinics when clinicians are not available. Action MDT outcomes. Support to organise the daily work of the Support Secretary and Typist, ensuring files and papers are available and up to date, providing briefings for the days activities, highlighting deadlines and potential conflicts of interest. Provide secretarial and administrative support when other members of the team are absent. Co-operate in the provision of information within the Acute & Specialist Surgery Clinical Business Unit. Opportunity to undertake a mentoring role within the Vacscular Admin Team, including Appraisals.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59 per hour

Job Description:
We are currently seeking an organised, motivated Admin Officer to support the admin team based in Preston. The role will include but not be limited to general admin duties, answering telephone, attending public counter, dealing with fees, and balancing at end of day. Drafting judge's orders. Lodging documents on court file. Dealing with correspondence, court clerking, dealing with court video conferencing and marshalling/listing cases on court diary, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Location accessible by car, train or bus

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59 per hour

Job Description:
We are currently seeking an organised, motivated Admin Officer to support the admin team based in Preston. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Location accessible by car, train or bus

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Demonstrate an approachable, courteous, efficient appointment service to all Health Care Professions, patients, carers and relatives. Actively contribute towards service development. Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other health care professions, utilising a variety of communication methods including verbal and electronic. Constructively managing barriers to effective communication. Use initiative to resolve conflicts in a mutually agreeable way, escalating to management where necessary. Maintain confidentiality at all times as required by legislation and Trust Policy.

Personal Assistant needed in Preston, £12.09ph PAYE - Reference: RQ1360927

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Wellbeing Personal Trainer

Leatherhead FWC | Fitness | Permanent Contract | Full Time

From £28,512.64 up to £39,108.16 OTE depending on experience

24 hours per week

• Do you have a level 3 Personal Training qualification?

• Are you passionate about building a healthier nation and helping clients achieve their goals?

• Group Cycle/ Spin qualification

• Do you want to earn up to £40k+ OTE with a base starting salary, fitness academy support and no requirement to rent space?

• Are you ready to be part of one the largest Fitness & Wellbeing providers in the UK and grow your PT business from a readymade membership base? Then look no further and apply today!

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Leatherhead FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Wellbeing Personal Trainer who is caring, dedicated and driven, you will love being a part of Nuffield Health. It is a place where you can develop your PT business and technical skills, progress and really make a lasting difference in peoples lives. With all of the services of Nuffield Health at your fingertips, as a Wellbeing Personal Trainer, you won't pay a fee to train clients at our facilities and you will enjoy paid holiday. With a clear path for career progression, you will also enjoy unrivalled opportunities to move onwards and upwards, into wellbeing lead roles, healthcare or managerial roles. We have a selection of contracted gym floor for 24 hours per week to get you started. If you grow you client base rapidly, you will drop your gym floor hours to maximize your PT earning potential.

As a Wellbeing Personal Trainer, you will:

• Empower your clients to reach their health & fitness goals and maintain a healthy lifestyle.

• Deliver our signature health MOT's sessions, inductions, engage sessions, programming sessions, gym floor activity and of course, your personal training sessions. This role is not your typical PT role.

• Have the option to deliver group fitness, both on the gym floor (in small groups) and in the studio.

• You're passionate about what you do so naturally you'll thrive off keeping your professional standards high.

• We'll support you with training courses both face to face and virtually. We'll give you the autonomy to keep your professional development up.

• Attending fitness team meetings and training sessions on a monthly basis, both to support and educate you on your career development.

• Have full access to Nuffield Health's incredible range of services.

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle.

• Be confident about delivering a range of sessions and consultations.

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties.

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards.

• Explore opportunities to progress into a Wellbeing Lead and management roles.

• Have the opportunity for further training from the in house Personal Best program, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities.

What are we looking for in our PTs?

• Trainers who truly care about their clients and willing to work hard to achieve their fitness career goals. This could be both on-site or digitally.

• You will be able to engage with members, be approachable on the gym floor and have a professional attitude to developing their coaching skills.

• Teamwork is at our core - whether a future leader, team player or star performer, you will recognize your value and be a great source of contribution to your team.

• You will be mindful of your strengths and your development areas - to ultimately build a successful PT business and fitness career in Nuffield Health.

• We employ newly qualified trainers, career changers and well established personal trainers to join our teams. All you need is to have a REPs Level 3 qualification or CIMSPA Practitioner, or above to be considered.

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £39,108.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Like all of us at Nuffield Health, you do what you do because you care. Every one of our brilliant people is passionate about making a real difference. Apply today!

It starts with you.

Please see attached the job description and person specification for more information about this role.

Kenect Recruitment is hiring a Personal Assistant in Preston!

Postcode: PR1 8XJ

Join Kenect Recruitment, today.

We're Kenect Recruitment, and we provide job seekers with the fastest way to find temporary work that fits their lifestyles, giving you the choice over where, when, and how you work.

We're looking for energetic, enthusiastic individuals with a can-do attitude to work as a Personal Assistant for our well-established client

Pay rates : £13.47 per hour

Total hour: 37 hour/week

Shift pattern : Monday - Friday 09.00 - 17.00

Responsibilities

• Select appropriate procedures to carry out tasks of an increasingly high-risk nature due to supporting Directors
• Maintain and provide a support service for Directors daily schedule, including forward planning of workload, diary management and co-ordinating and collating all relevant paperwork.
• Manage the diary to ensure that adequate opportunity is afforded for comfort breaks, responding to e mails, staff, emergencies, relay messages and commission work.
• Service meetings, including preparation of meeting papers, obtaining, and preparing briefing materials and presentations, and taking minutes when requested/where necessary
• Provide information and practical, routine advice to internal customers by interpreting established procedures and applying best practice.
• Keep up to date with changes in policy/legislation/contractual requirements to ensure service delivery is effective and complies with appropriate regulations, quality standards and service level agreements.
• Regularly communicate with other agencies and service providers to share information, build working relationship and to ensure joined up service provision
• In addition to the skills knowledge and experience described above, you may be required to undertake a lower graded role as appropriate.

Requirements:

• 4 GCSEs at Grade A*-C or 9-4, including English and Maths
• May be working towards a professional qualification or be of graduate entry level with sound practical experience.

Experience:

• Excellent working knowledge of Microsoft programmes especially Outlook, PowerPoint, Word and Excel
• Experience of working alongside senior leadership in a supporting role
• Experience of supporting a director as a PA and the functions that come with that, such as minute taking and diary management.

Job Type: Fixed term contract

Contract length: 2 months

If you are somebody with drive and determination, an effective communicator and would like to join the Corporate Affairs team, this could be the role for you. As a Foundation Trust, Lancashire Teaching Hospitals are legally required to operate a Council of Governors, therefore we are seeking a dedicated individual to take on this important role to support Trust Governors. Some administrative support will also be provided to the Director of Corporate Affairs although this will not form the main requirements of the role.

As well as providing a comprehensive secretarial and administrative service to Governors, you will be expected to co-ordinate attendance at events held by both the Trust and partner organisations. You will need to facilitate, support and co-ordinate the infrastructure required for the effective organisation of full meeting and events schedules required in support of the operational management function of the Trust Council of Governors.

Some of the key attributes for the role are excellent communication and inter-personal skills, a strong drive to develop harmonious relationships, and a consistently high professional approach. You will need to be flexible, have excellent organisational abilities and exhibit initiative in resolving problems when they arise.



You will be working within a small supportive team of three Corporate Affairs Officers and the Associate Company Secretary who provide the highest standards of corporate governance, advice and support to the Chair, Board of Directors and Governors on all aspects of statutory, regulation, corporate governance and effective business conduct for the Trust. The function sits under the portfolio of the Director of Corporate Affairs who reports directly to the Chair and Chief Executive.

You will have a pro-active approach to your work, be able to demonstrate excellent communication skills, along with being able to multi-task and manage your workload effectively.

Whilst upholding the highest standards of professionalism and confidentiality, you will facilitate, support, and coordinate the infrastructure required for the effective organisation of full meeting and event schedules.

You will exhibit Microsoft Office competencies and possess strong organisational skills, to ensure effective working practices are in place. Some duties will be problem solving and you will need a flexible approach, with a willingness to learn.

During the week and on occasions at weekends you will be required to attend and support Governors at internal and external events, therefore, the ability to co-ordinate, travel, and transport light promotional materials to and from the venues and across the Trust’s hospital sites is essential.

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
• Responding to external and internal telephone queries relating to Council and others and referring to appropriate person.
• Handle governor issues either by telephone or in person in a timely manner and in accordance with Trust and local procedures.
• Communicates with a range of staff, users and visitors to the Trust / Department utilizing a variety of communication methods including verbal, electronic, and passing information in a format that is appropriate to the individual request.
• Manage the electronic calendar for Council, organising meetings as required and accurate maintenance of electronic diaries with effective communication of diary commitments.
• Coordinate attendance by governors at external events. Liaising with the Communications Team with regard to the presence of governors at events held both by the Trust and partner organisations.
• Support governors at external events as and when required (this might include the transportation of materials to and from the venue).
• Chase progress on issues as directed by line manager with appropriate managers on behalf of Trust Council as and when necessary to ensure that deadlines are met.
• Maintain efficient and effective administrative systems, including governor details, length of service, etc and ensuring that details of governors on Trust documentation (including the Trust website) is accurate and up to date.
• Support Council workshops, including arranging the venue, ordering refreshments, and taking notes.
• Provide secretarial and administrative support to the Company Secretary.
• Liaise with Communications Team on the production of Trust Matters and other communications specific to governors.
• Maintenance of a variety of electronic databases as required and as directed.
• Support, as directed, with the annual Governor Elections process.
• Support the organisation and facilitation of the Annual Members’ Meeting.
• Support governor training. Including maintaining the register of mandatory training dates and ensure training dates are flagged to all relevant governors and an attendance report submitted through to the Company Secretary.
• Promote and support administration functions within the department and to ensure effective working practices are in place.


This advert closes on Sunday 20 Oct 2024

Duties will include, but not be limited to: Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other health care professions, utilising a variety of communication methods including verbal and electronic. Constructively managing barriers to effective communication. Maintain confidentiality at all times as required by legislation and Trust Policy. Demonstrate own duties to new starters and agency staff. Work with the Patient Access/Health Records Manager to develop procedures to support an efficient and effective outpatient appointment service. Provide flexible cover for colleagues as required to ensure the provision of an efficient Outpatient appointment booking service. Rotate within the Outpatient appointment booking service teams to ensure that a multi skilled work force is maintained. Ensure any changes to patient demographic details are updated immediately on QCPR. Maintain the integrity of data/information using agreed procedure. Maintain a high standard of patient care

Personal Assistant (Hybrid) needed in Preston, £13.47ph PAYE - Reference: RQ1366210

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Duties to include but not be limited to: Develop and maintain effective working relationships with clinicians, managers and others within the MacMillan pathway, Clinical Health Psychology Service and service users across UHMB Trust and LTHTr. Be the point of contact for all routine and non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires. Investigate and respond to complaints/incident forms as required taking action where necessary and reporting to line manager. Undertake Medical Secretarial Duties; Collation of papers for consultants in support of the preparation for meetings/presentation Organise clinic appointments and keep the EPRs updated. Attend triage meetings. Be a point of contact for patients and clinical staff in the arrangement of clinic appointments. Formatting/producing clinic letters or other correspondence produced by consultants and other psychology staff. Use of EPR systems, databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes (i.e. Harris Flex). Filing of reports and data. Minutes of meetings. Participate in audits. Where necessary coordinate and organise cover for referrals or key clinics. Plan, organise and prioritise own work

Service Care Solutions are looking for an Administrator to work within the Lancashire Constabulary on a 3-month initial contract.

Location: Preston (PR4)

Job role/responsibilities:

Ensure efficient and effective administration of the Constabulary's fleet and the Fleet Management Tranman system.

• Efficient administration of the Fleet Management System, ensuring that comprehensive records for all Constabulary vehicles are accurately recorded and maintained.
• Attend and contribute to daily briefings.
• To run the fleet service scheduling as per agreed procedures and parameters, ensuring vehicles are serviced on time.
• Effectively plan and produce servicing schedules for the Constabulary's fleet, taking operational priorities into account to maximise vehicle availability.
• To ensure all vehicles are serviced in line with manufacturers recommendations and in line with the Police maintenance/service specifications.
• To effectively plan and arrange for vehicles to be moved around the Constabulary by closely liaising with Fleet Recovery Drivers and customers.
• To ensure all vehicles are registered, taxed, and insured in line with vehicles legislation.
• To manage vehicle disposals, commissioning, fuel cards, and any other associated vehicle fleet requirements
• To assist with the effective management of daily defect reporting through the Force Fleet Management systems and the fleet services mailbox.
• To provide timely and regular updates to customers, including realistic timescales for service, repair, warranty, and other external work.
• Effective communication with managers and colleagues within the Fleet Management Department highlighting priorities and issues where necessary.
• To support the Fleet Administration Supervisor and attend meetings/seminars to represent the department as required.

Knowledge/Experience required:

• Experience of working in an administrative role within a busy office environment
• Ability to maintain and record information clearly and accurately.
• Ability to communicate with a wide range of audiences utilising verbal, written, and listening skills effectively.
• Ability to prioritise and organise workloads to meet deadlines and tight timelines.
• Proficient in MS Office.
• Experience of working to deadlines and tight timescales, within a busy environment.
• Driving License.

Qualifications:

• N/SVQ Level 2 or above Diploma in Customer Service or equivalent qualification or willingness to work towards within two years.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Duties will include, but not be limited to: Demonstrate an approachable, courteous, efficient appointment service to all health care professionals, patients, carers, relatives and visitors. Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other healthcare professionals, utilising a variety of communication methods including verbal and electronic. Constructively manage barriers to effective communication. Maintain confidentiality at all times as required by legislation and Trust Policies. Respond to external and internal queries from staff, patients and others and refer on to the appropriate person. Communicate with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including non-verbal, verbal and electronic. Perform an ambassadorial role, representing the Trust at a front of house reception service acting in a professional, courteous and customer-focused manner at all times. Organise incoming and outgoing post, referring enquires to appropriate person as necessary. Type letters or other correspondence. File reports and results. Ensure any changes to patient demographic details are updated immediately on QCPR. Maintain the integrity of data/information using agreed procedure. Maintain a high standard of patient care, ensuring that up to date information is available regarding activity within all departments so that queries can be answered promptly and accurately. Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem. Escalate any major issues to the Supervisor/Manager as appropriate.

Please read our job description listed below: Downloading and typing of clinic letters or other correspondence produced by clinical colleagues Provide secretarial and administrative support cover when other members of the Medical Secretary team are absent from sickness or annual leave. Be a point of contact for day to day enquiries, referring where necessary to more senior staff. Organising incoming and outgoing post Dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary. Coordinate and liaise with clinical colleagues and all other staff where necessary Be responsible for own personal education, keeping up to date to ensure highest possible standards of work. Participate in an annual appraisal, ensuring highest possible standards of work through commitment to CPD. Actively takes part in learning activities in accordance with an agreed personal development plan. Take an active part in Team Meetings and audits as required. Take personal responsibility for the quality of service provided and contribute towards service improvements. Work with administrative team to improve services and processes within the Neurology services. Collation of papers for clinical colleagues within the service in support of the preparation for clinics / presentations or the development of reports. Use databases and computer packages where appropriate to initiate and maintain records for analytical purposes. Utilisation of local or Trust case note tracking system. Filing of reports and results. Arrange clinic appointments if required. Access and update patient records on Harris Flex to ensure all interested parties are aware of current patient status and ongoing management.