Total 260 Administrative / Clerical job vacancies in Stoke-On-Trent, Staffordshire

Retrieve and type clinic letters Renal currently use Digital Dictation Understanding and application of RTT policy The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. The post holder will need to ensure that systems are in place to deliver a high standard of communication to build and maintain good working relationships. There is a requirement to exchange information with patients and carers, requiring tact and diplomacy. There is also a requirement to communicate complicated information to other departments and external contacts. The post holder will plan and organise own time. The job will involve job prioritisation of work for others which will involve resolving conflicting diary appointments and schedules. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department ensuring that patients notes are requested and provided in a timely manner. The post holder will develop office and secretarial practices to continually improve service delivery. The post holder will be required to use a computer for a significant proportion of the day and concentration would be required when transcribing and/or typing complicated medical documents. Limited exposure to emotional and distressing circumstances exists and would be limited to the typing of letters of a distressing nature and contact with distressed patients.

Please see attached JD and PS The role will include the collation of records and data so that utilisation can be reported effectively, and the promotion of the Virtual Ward across the acute trust to ensure effective patient flow and bed utilisation. The Support Secretary will be expected to support and work alongside the Nurse coordinator and receive referrals into all aspects of our service, allocate workload and clinical visits, act as administrator for our service, and support our clinical team with enquiries. The coordination of our referral access point will be pivotal to the smooth running of our ACAH service. The Service will be the access point for 2hr Urgent Community Response (CRIS) & Virtual Ward (VW) referrals within the UHNM Footprint and MPFT Community Services, taking referrals from the Integrated Care Coordination Centre, and Acute Hospitals

Please see attached Job Description for a view of the role and responsibilities or contact Katie Ford 01782 672374

Main roles are attending team huddles, arranging team meetings including, agenda and minutes, monitoring shared mailboxes, making appointments, diary management and some dictation using Bighand and liaising with other agencies. The successful candidates must also have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information. The candidate may be asked to support the wider secretarial team including Reception. Please refer to the attached job description for further detailed information regarding the role and main responsibilities.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Are you an experienced Legal Secretary who thrives in a busy and varied role? If so, we could have the perfect role to enhance your career!

We have a new opportunity for a permanent Legal Secretary (Bespoke Residential Property) to join our client’s Team, based in Stockton with an attractive salary and benefits package on offer, working part-time or full-time.

Responsibilities:
• Provide administrative support to solicitors and fee earners, including opening files on Proclaim
• Conduct Solicitors Regulation Authority checks and client ID/money laundering checks
• Correspond with clients and law firms via email, letter, telephone, and face-to-face
• Order property searches and produce/amend legal documents
• Apply to the Land Registry for registration post-completion
• Schedule and forward completed documents to clients
• Close and archive files, update systems, and handle outstanding balances
• Address requisitions from HM Land Registry
• Pursue initial client documentation and update cases using LMS and Lender Exchange systems
• Prepare bills, completion statements, and liaise with Accounts for completions
• Manage abatement and re-issuance of bills

Key Requirements:
• Strong administrative skills
• Excellent IT skills, including Microsoft Word, Excel, and database systems
• Highly organised, detail-oriented, and hard-working
• Strong communication and team collaboration skills
• Quick learner with a proactive, "can-do" attitude

If this Legal Secretary role is of interest, please submit your CV.

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given) and creating letters/documents. No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply. Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients. For an informal chat please contact Denise Freeman, East Admin Team Leader via email to denise.freeman@mpft.nhs.uk or 07866 372490.

Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given) and creating letters/documents. No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply. Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients. For an informal chat please contact Denise Freeman, East Admin Team Leader via email to denise.freeman@mpft.nhs.uk or 07866 372490.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Sophie Stokes (see contact details)

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Still not sure? Contact Tracey Munford by emailing tracey.munford@nhs.net to answer any queries you may have Please note: This advert may close early if a high volume of applications are received

Are you:
• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?



Do you have:
• Customer service experience?
• A good work ethic?
• A “can do” attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?



As a Clinical Secretary in the Paediatric Department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer “yes” to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.

Potential applicants should ensure they evidence the skills listed above in their application.

In return we offer our employees:
• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service
• Contributory pension scheme
• Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

Still not sure? Drop an email to bobby.rawlinson@nhs.net who can answer any queries you may have

We are proud to provide ‘Outstanding’ care and be a great place to work.

At East Sussex Healthcare NHS Trust (ESHT) we provide safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex or visiting our local area. We are one of the largest organisations in East Sussex with an annual income of £476 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 7000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex and in people’s own homes.

In 2020 the Care Quality Commission (CQC), the health and care regulator, rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. Our acute hospital at Hastings and our Community Services are also rated ‘Outstanding’. Our acute hospital at Eastbourne is rated ‘Good’.

In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Wednesday 17 Jul 2024

Proud member of the Disability Confident employer scheme

Your new company

A company that truly values their workforce, offering a modern and exclusive working environment as well as an excellent benefits package.
The ability to work from home is available, as well as an excellent pension package.
The company has grown from strength to strength which has resulted in an increased revenue stream. The finance function are requiring additional support with the sales ledger function.

Your new role

You will have full responsibility for the sales ledger processing function for one of the divisions within the company. Ensure timely completeness and accuracy of invoicing including uploading to Sage and customers' external portals.
Key Responsibilities:

• Ownership of the sales ledger processing function for all income streams
• Maintenance of an accurate and up-to-date customer invoicing list, price books
• Challenge pricing to ensure commercial pricing put forward meets corporate goals and margin objective

• Customer back up, estate maintenance and owner
• Contract administration
• Contract database maintenance and management
• Support and collaborative engagement with the Management Accountant and Treasury Officer
• Credit Control is reported in the most accurate way

What you'll need to succeed

• Excellent Excel and Sage 200 skills
• Ideally detailed sales ledger experience
• Highly computer literate with the ability to process information quickly but accurately (particularly with regards to Excel & Word)
• Very good organisation and communication skills
• Knowledge of basic accounting
• Strong organisational skills
• Excellent communicator with the ability to communicate at all levels
• Good team player and self-starter
• A desire to learn and develop

What you'll get in return

A highly competitive salary package, including excellent benefits and the ability to progress with a rapidly growing company.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.