Total 102 Administrative / Clerical job vacancies in USA - MD - Remote

• Serve as principal advisor to the Information System Security Manager (ISSM).
• Provide technical guidance on security portals.
• Lead the development of security plans for cloud systems operating at Enterprise Cloud Management Agency (ECMA).
• Lead team in analyzing intelligence information to develop computer intrusion intelligence products.
• Review policies to provide technical recommendations for change to security posture.
• Make recommendations on the approval of computer operations.
• Analyze vulnerabilities of existing computer security programs.
• Ensure contract personnel are in compliance with security networks.

The Acquisition Analyst provides oversight and definitive guidance to DOL acquisitions personnel by researching applicable laws and regulations, updating procurement policy and procedures, providing training, making recommendations to the Director of Policy & Project Management Division (PPMD) on procurement related issues, and discussing procurement-related issues with other Federal agency personnel.

Major duties of the GS-14 Acquisition Analyst include:

• Providing technical assistance in the acquisition areas by reviewing activities, answering questions, or offering solutions to problems encountered within DOL acquisition and program offices during market research, source selection, negotiation or administration of contracts.
• Serving as a functional liaison between customers and PPMD staff members to improve the efficiency and effectiveness of services provided. Serving as a resource to OSPE staff and OASAM on complex problem resolution in FAI-CSOD platform oversight.
• Interpreting and understanding policy, procedures, and regulations and providing advice and assistance to resolve problems and maintain continuity of work as well as for the purpose of extracting data from reporting systems and developing acquisition statistical reports. Identifying operating problems that may have an impact on objectives or time-phased schedules; assuring appropriate action is taken to correct problems.
• Managing agency wide communications and outreach, the development and participation in government wide change management processes, the agency's various professional certification programs, and the training and oversight of staff on FAI system, policy implementation, and certification requirement changes.
• Performing project management activities related to the oversight of DOL's FAI-CSOD learning management platform and participating in government wide policy meetings regarding FAC-COR, FAC-C Professional, and FAC-P/PM certification programs.
• Developing and presenting acquisition training sessions for Departmental personnel by researching current problems and issues, and using current regulations, policy, procedures, and experience as the basis for preparing presentation materials and curriculum to enhance agency program staff competencies in acquisition business processes. Coordinating meetings, logistics and facilitating procurement and contract review boards and participates in integrated procurement teams.
• Developing baseline performance measures for the acquisition system. Assisting in responding to administrative audits and other external inquiries, including data calls. Reviewing investigative reports to determine appropriate changes or corrective action required. Verifying data for accuracy and makes recommendations for improvement on base findings.
• Oversee the review experience to improve the acquisition administration process by revising existing acquisition administration procedures by drafting revisions to existing acquisition directives or by drafting new policy directives to effectuate needed change.
• Drafting procedures in procurement to take advantage of changes in technology and improve customer service. Reviewing existing procedures, researching issues with procurement program staff, and recommending changes to improve customer service.
• Ensuring that DOL acquisition regulations, procedures, and policies are consistent throughout the Department by performing liaison functions between OASAM, the Office of the Solicitor, Office of the Secretary, and DOL Agencies with delegated procurement responsibilities.

Primary duties include but are not limited to the following:

• The National Contact Center (NCC) centralizes VBA's contact center activities and provides greater consistency and higher quality service by customer-facing employees.
• NCC employees may have contacts via telephone, email, video, or chat with the public for the purposes of (1) advising and providing information on benefits and rights; (2) explaining pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; (3) assisting individuals regarding how best to provide needed documents and evidence required, and/or (4) initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. The employees will also assist with the completion of claim and appeal related work.
• Assists the inquirer with determining the short-term and long-term circumstances that might influence a choice between various benefits. Programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.
• Explains the types of documents necessary to facilitate timely processing of claims and appeals and assists with obtaining and completing such documents and forms in accordance with the type of claim or appeal being submitted.
• Explains VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures, and all pertinent information available within the systems of record.
• Performs claim or appeal related work including, but not limited to, providing comprehensive claim or appeal status updates using mandatory scripting requirements, processing change of address requests, establishment of, or change to direct deposit banking information, burial allowance claims, dependency claim, etc.
• Appropriately responds to interactions where the customer wishes to speak/discuss to a "supervisor," by attempting to deescalate the interaction by immediately addressing the inquirer's needs prior to referral for a contact by a supervisor

This is a bargaining unit position.

Areas of Consideration for Remote Positions:

1st - The Administration or VA Staff office posting the vacancy.
2nd - Any other internal candidates of the Department of Veterans Affairs.
3rd - All other Status eligibles.

The initial application review cut-off for this job announcement is 100 applications. The first 100 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 100 in the order they applied.

Note: Submitting multiple applications will change the order in which your application is reviewed.

This is a Bargaining Unit position.
The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied.

• Significant knowledge in the pay and leave entitlements of USC code Title 5 and Title 38 (physicians and nurses) which covers: pay systems; salary and wages, pay administration; recruitment, relocation, and retention incentive; student loan repayments; leave administration; and work schedules.
• Maintain expert knowledge of processing of DCPS, RSD/HR Smart reports to perform quality control checks and ensure team is performing quality control checks timely and accurately.
• The employee also is a technical authority with responsibility for these types of actions:

• Provides expertise in recommending, initiating, developing and implementing contracting policies strategies, procedures, guidance and control for personnel Army-wide.
• Develops contracting policy and guidance for the Department of Army (DA) concerning all contracting functions.
• Provides expertise in the area of utilizing or referencing Government procurement regulations, statutes, policies, provisions and clauses.
• Provides expertise in regulations and policies for awarding and administering services contracts.

This is a bargaining unit position.

• Serves as one of the IT Specialist/System Administrator technical authorities and subject matter experts for DOI IT business processes.
• Evaluates the technical and functional impact of the introduction of new products and techniques, and advises on their supportability and capabilities.
• Establishes and directs focus on challenging and highly complex project/programs.
• Identifies and resolves highly complex problems that cross organizational boundaries and promulgates solutions.

• Serves as one of the IT Specialist/System Administrator technical authorities and subject matter experts for DOI IT business processes.
• Evaluates the technical and functional impact of the introduction of new products and techniques, and advises on their supportability and capabilities.
• Establishes and directs focus on challenging and highly complex project/programs.
• Identifies and resolves highly complex problems that cross organizational boundaries and promulgates solutions.

Official Title: Supervisory Information Technology Specialist (AI)
Duties Include:

1. Directs and controls the overall planning, direction, and execution of resources related to Artificial Intelligence (AI) technology solutions.
2. Plans, executes, tracks, monitors, and evaluates AI projects funded from various budget sources.
3. Gathers, consolidates, and presents information describing IT technical needs for the acquisition and implementation of AI tools, software, and infrastructure.
4. Identifies AI technical needs and recommends solutions through service, software, and equipment acquisition.
5. Forecasts long-term AI requirements and collaborates with DHHS and vendor communities to engineer future products.
6. Formulates IT policies and procedures for AI implementation and interprets plans and guidance from senior agency officials.
7. Coordinates AI technology solutions architecture to meet DHHS Department initiatives and OMB requirements.
8. Advises agency staff and federal counterparts on AI application development, system capabilities, and program modifications.
9. Conducts independent AI research and stays updated with emerging technologies to optimize agency business systems.
10. Provides technical advice, leadership, and direction on systems analysis and design-related issues for customer benefit.

• Serves as a technical advisor on projects and initiatives related to AI and Machine Learning.
• Plans, organizes, and directs AI programs and projects.
• Explores and evaluates advanced proposals to identify creative approaches for resolving critical problems and meeting program objectives.
• Serves as an agency advisor in AI application development.
• Develops guidelines and policies, and standards to meet the organization's requirements that may have an impact on bargaining unit employees.
• Designs and develops AI models and algorithms.
• Manages the product development process, alongside the development teams to ensure timely delivery of features while maintaining high-quality standards.
• Collaborates with colleagues on cross-functional, multidisciplinary teams, such as engineering, design, data science, and product to ensure seamless development and execution of AI-powered products or features.
• Provides technical advice and support on solutions to critical AI problems, which require creativity in generating new approaches, and standards to be used by internal and external stakeholders.
• Develops procurement support materials, such as acquisition plans, procurement strategies, cost estimates, statements of objectives, and schedules of deliverables.
• Conducts training sessions for agency employees as well as outside parties to share information, promote the use of AI, and assures coordination of all activities related to assigned areas of responsibility.
• Assures effective operations and achievement of contractual requirements and program objectives.

• Serves as supervisor of a group of specialists and assistants in grades up to and including grade GS-13 performing administrative and management/program analysis advice, coordination, program coordination and service.
• Assigns work to specialists providing appropriate supervision and ensuring staff members have tools, including training, feedback, priorities, and automation support they need to succeed.
• Provides active leadership in the EEO program administration by analyzing EEO situations in the area supervised.
• Advise on business management and administrative matters involving human resources management, contracting and procurement, comprehensive budget and fiscal management, management analysis and general. administrative functions.

Major Duties:

• Review and audit Personnel Action Requests (PARs) to ensure the accuracy of the nature of action, authority code, PD number, position descriptions, remarks, promotions, transfers, special salary determinations, and corrections to employee records.
• Perform administrative, audit and analytical oversight functions for human resources programs and functions related to recruitment and placement, personnel security, position management, performance management, and HR automation systems.
• Develop training tools and plans and assist in implementing approved recommendations to correct deficiencies, establish and modify processes to meet organizational goals, objectives and changing needs.
• Establish and maintain cooperative working relationships with leadership, management, and staff to further issue guidance to clarify conflicting guidance or alleviate other potential or existing problems.
• Apply Human Resources concepts, principles, and practices related to identifying, altering, and selecting individuals and placing them into positions to address changing organizational needs.
• Analyze and prepare occupational information to facilitate personnel, administration, and management HR functions of the organization.

This is a bargaining unit position.

The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied.

Note: Submitting multiple applications will change the order in which your application is reviewed.

This is a bargaining unit position.

The initial application review cut-off for this job announcement is 100 applications. The first 100 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 100 in the order they applied.

Note: Submitting multiple applications will change the order in which your application is reviewed.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

• 802 - IT Project Manager