Total 11 job vacancies by East of England Ambulance Service NHS Trust

Looking for your next role? Why not take a look at our exciting Scheduling Coordinator role?

Come join our fantastic and dynamic new centralised scheduling team within the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!

The post holder will be responsible for the daily running of the scheduling function and supporting staff with resource planning as well as supporting with the workforce planning process.

Please note that the Scheduling department’s hours of operation is between 0600am and 2200pm, 365 days a year, therefore successful post holders appointed will berequired to undertake evening and weekend working on a shift rota or set days basis. This includes bank holidays and weekends.

Unsocial hours payment will be made in line with Agenda for Change, section 2 – use this link for more information on unsocial hours payments:Unsocial hours payments | NHS Employers



The post holder will be responsible for the smooth day to day running of the Scheduling function, ensuring the most cost effective and efficient use of resource supply to meet demand. Use and maintain the workforce management system to enable the department to meet its goals and objectives. Provide data entry, telephone and email support, guidance, assistance and support to managers and staff in matters relating to resource planning.

The post holder will ensure the service has the right staff, both internal and external, with the right skills in the right place to meet patient demand and deliver Key Performance Indicators (KPIs) at all times. They will need to support the workforce planning process effectively. Deal promptly, efficiently, and professionally with calls and emails from staff dealing with queries, absence, annual leave, relief shifts etc and deal with these proactively to meet KPIs and provide a good service. Respond to ad hoc enquiries from all levels of staff.



You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.


At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.



For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Thursday 21 Nov 2024

This post is available due to the internal promotion of the existing post holder.



The post holder will be reporting to the Service Desk Manager. The post holder will provide ‘first line’ technical support to the Trusts IT users, located across all sites:
• Ensures IM&T information is processed in accordance with policies & procedures.
• Investigates enquiries and queries from users, and provides assistance and advice as required.
• May develop or adapt software/web pages/information reports or install/maintain a range of hardware and software, or assist in the analysis/interpretation of datasets or provide training.
1. Responsible for monitoring the forward schedule of change to keep up to date with planned infrastructure outages.
2. Ensure compliance with Health & Safety obligations within own spheres of responsibility.
3. To be aware of, and to adhere to, all Trust policies and procedures.
4. Within own sphere of responsibility, ensure the Service Desk (first line support) achieves targets (eg Service Level Agreements) defined by Service Desk Manager.
5. Analyse data to create reports to highlight any service level exceptions to the Service Desk Manager.
6. Is required to manipulate data to provide regular management reports using the Trust’s IM&T Service Management Tools.
7. Under the guidance of the Service Desk Manager send trust wide communications when and where necessary to communicate outages and scheduled work to other IT staff.
8. Responsible for the development and maintenance of their own Personal Development Plans (PDP). To ensure that the appraisal meetings be conducted at fixed, regular intervals in coordination with their line manager.
9. Coordinate major incidents to ensure that all relevant parties are kept up to date.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 18 Nov 2024

The post holder will be responsible for producing timely and accurate monthly budget reports, financial and activity analysis, forecasts, and variance analysis for several of the Trust’s Directorates. This will include supporting budget holders in the production of annual business plans and in the budget setting process.




The post holder will be responsible for ensuring that all financial plans and developments of Directorates align with the Trust’s strategies and organisational priorities.

The post holder will be required to meet regularly with budget holders at all levels of the Organisation and provide expert advice on financial policy, planning and controls to ensure that budgets are managed appropriately. This will include identifying risks and opportunities and responding to these by formulating and implementing appropriate actions.

The post holder will provide financial advice and information to the Directorate Accountant, the Head of Financial Reporting, the Deputy Directors of Finance, and the Director of Finance, to aid in decision making.


You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 4 Nov 2024

The Technical Programme Manager will be responsible for managing the technical direction of the Digital Delivery Department and manage a small Team of Technical Consultants supporting the delivery and future development of the Trust’s Digital Strategy.

As Technical Programme Manager, you will continuously drive excellence in all aspects of the technical direction of the Digital Strategy to build our shared best practices. Projects will be delivered with care and attention to research, data, and organisational governance.

Reporting to the Head of Digital Delivery, the post holder will work as part of a dynamic Team, and in collaboration with other Executives and Programme Directors, in assuring delivery of the agreed East of England business plan and delivery portfolio.

This will include agreeing work programme priorities for each portfolio for the year, ensuring appropriate resourcing and establishing and embedding the required programme governance and reporting arrangements.

A solid foundation in developing technology solutions in a health care setting is vital, complemented by distinguished leadership and communications skills, pivotal in fostering collaborative endeavours with a diverse range of stakeholders inside and outside of the Trust.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Monday 26 Aug 2024

This is an exciting opportunity for a telecommunications/telephony specialist to join the EEAST. It is an opportunity to lead and drive the telecommunications strategy of the Trust.

This role is central to the delivery and continuity of Information Technology Telephony services across the Trust. This role will manage the overall technical design for the Trust’s telecommunications strategy, with the ability to present and demonstrate the Trusts telecommunication Infrastructure and strategy.

The post holder will manage an overview of all Trusts telecommunication technology requirements and agree standards for the approval of the functional specification documents to ensure consistency and compatibility with the strategic vision.

They will also manage the overall telecommunication technical design for the Trust’s telecommunication infrastructure, including documentation of all telecommunication infrastructure.

A suitable candidate will be a Telecommunication Specialist with full understanding of the technology vision, objectives, deliverables and organisational goals. This role is key to defining the strategy of the Trusts telecommunication technologies strategy with current and future industry standards.

Hybrid working is available with the post holder required to attend one of our three Regional Trust bases - Bedford, Chelmsford or Norwich as required.

This vacancy is not open to candidates who have been unsuccessful for this role within the last 3 months.

Responsible for ensuring that the telecommunication technical design standards are managed across the whole Trust infrastructure and system development programmes.

Formulate and review system development methodology and standards to ensure a common approach and consistent standard for all IM&T programmes of work.

Manage an overview of all Trusts telecommunication technology requirements and agree standards for the approval of the functional specification documents to ensure consistency and compatibility with the strategic vision.

Manage the overall telecommunication technical design for the Trust’s telecommunication infrastructure, including documentation of all telecommunication infrastructure.

Approve, in consultation with the Head of Digital Delivery, Head of Live Services and the Enterprise Architect, the telecommunication architecture for the Trust.

Manage relationship with 3rdparty telecommunication providers and hold Service Reviews in conjunction with the Head of Digital Delivery at regular intervals for all third parties providing telecommunication hosted services to the Trust.

For further information relating to detailed specifics for the role please refer to the attached Job description

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care. This role will be key in supporting the Telecommunications infrastructure required by the trust to deliver this service.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.



Please refer to the attached Job description for a detailed overview and the main responsibilities of this role.


This advert closes on Wednesday 17 Jul 2024

EEAST is seeking applications for an experienced consultant to join as a core member of the Digital Delivery team within the IM&T directorate.

The Microsoft Office 365 Suite Consultant role is central to the delivery of critical integration services across multiple systems which are central to the overall delivery of the Trusts Digital Strategy.

A high degree of autonomy is required in this role to delivery a quality service.

This role is key in designing and assisting in the development of Office 365 across the Trust and to support the Trust to make more efficient use of the suite of solutions as well implementing new solutions in line with the IM&T Digital Strategy. In addition to technical ability, an engaging, innovative, and collaborative approach will be crucial in making this role a success. The post holder is accountable for leading and driving progress in identified areas of responsibility and within the parameters of established national and local priorities.

Hybrid working is available with the post holder required to attend one of our three Regional Trust bases - Bedford, Chelmsford or Norwich as required.

This vacancy is not open to candidates who have been unsuccessful for this role within the last 3 months.

The Cloud Technologies Specialist will play a key role in the development of the Trusts Cloud strategy, and lead in the design for the programme of Cloud infrastructure enabling projects.

The core principles for the Cloud Technologies Specialist are:
• Reducing the burden on clinicians and staff, so they can focus on patient care and not search for information Ensuring clinical information can be safely accessed, wherever it is needed
• Improving patient safety across the Trust
• Improving data and information visibility so the value can be exploited with Trust operational areas
• Improving NHS productivity with digital technology

The post holder will ensure that the benefits of digital transformation are realised within the organisation. This will be through ensuring we are supporting our workforce with the capabilities required to use digital technologies, as well as drive innovation in the use of digital health services. This role will also play a key part in joining up the digital system across the local health and social care economy to enable us to deliver outstanding care and treatment.

Please refer to detailed job description for more detail.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Wednesday 17 Jul 2024

A Vacancy at East of England Ambulance Service Trust.


An exciting opportunity has arisen to join the Emergency Clinical Advice & Triage Centre (ECAT Team) in one of our EOC sites based in Bedford, Chelmsford or Norwich (negotiable) for an experienced Administrator. The role of an ECAT Assistant is to primarily to assist in the smooth running of a busy triage hub within the Ambulance Emergency Operations Centre (EOC). A varied and busy role, the ECAT Assistants will take calls for clinical staff, relay messages, arrange appointments and take clerical notes for other staff.



You will have an NVQ Level 3 or equivalent education level and be a competent user of relevant Microsoft office packages including Word and Excel. At least 12 months experience within an administrative role and the ability to communicate effectively are essential. The Trust is looking for someone who is able to multi-task and prioritise as you will be dealing with a high volume of work and a variety of deadlines.



Ensure contractual obligations; punctuality, attendance, attitude, flexibility.

Receive calls and input into Cleric, LowCode or other system.

Support CSD by managing calls into and out of the ECATC, identifying and passing to the correct MDT clinician and/or liaising with line managers.

Support and provide administrative assistance to the clinicians working – relay of call information by multiple methods; email, fax, telephone etc.

Ensure GRS is updated weekly.

Act as contact point for the Clinical staff calling into the ECATC.

Input data using Cleric, LowCode, Microsoft or GRS as required to assist the function of the LowCode.

The successful applicant will provide effective administrative support to the Clinical Coordinator, Specialist Clinicians and other MDT Clinicians by taking routine calls, assisting with the administrative duties and requirements of the Emergency Clinical Advise & Triage Centre (ECATC). You will also receive calls from crews, other EOC staff, ECAT staff and other healthcare agencies to assist the clinical staff with information flow; message taking and general telephony administration.



Please see the attached job description and person specification for more details on the roles responsibilities.


This advert closes on Monday 3 Jun 2024

As a core member of the Digital Delivery team within the IM&T directorate. The Microsoft Office 365 Suite Consultant role is central to the delivery of critical integration services across multiple systems which are central to the overall delivery of the Trusts Digital Strategy.

A high degree of autonomy is required in this role to delivery a quality service.



This role is to support and develop the Trust’s current Office 365 infrastructure. This role is key in designing and assisting in the development of Office 365 across the Trust and to support the Trust to make more efficient use of the suite of solutions as well implementing new solutions in line with the IM&T Digital Strategy.

Please refer to detailed job description for more detail.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Monday 29 Apr 2024

The East of England Ambulance Service delivers class leading emergency care to the population of the East of England, this is underpinned by state of the art digital computer aided dispatch (CAD) and information systems centred around Data lake and PowerBI solutions.

An exciting opportunity has become vacant for a Digital Senior Database Administrator to join our fast growing and diversely skilled team to support, maintain and develop the Trusts Microsoft SQL databases and database instances residing in private datacentres and MS Azure.

The successful candidate will possess skills and experience that aligns with the essential requirements within the attached person specification and provide evidence of these within their application .

Please note that this vacancy currently meets the requirements for visa Sponsorship (Skilled Worker Visa), but may be impacted by the changes effective from 4th April 2024.





To deliver the role of Digital Senior Database Administrator utilising highly developed specialist knowledge across the range of work procedures and practices relating to IT database management.

Responsible, for the efficient and effective support and maintenance of IT databases and services throughout the Trust, providing installation or repair, and maintenance of EEAST Trust information or database assets.

Development of a database security awareness 'program' to raise awareness of database resilience, reliability, integrity, and security amongst staff, assisting in promoting an IT security culture.

Lead on ensuring and maintaining the confidentiality, resilience, reliability, integrity and security, and availability of Trust database systems.

Be the Trust’s subject matter expert in all matters of database management resilience, reliability, integrity, and security. Provide highly specialised advice to the Trust on how to relate raw operational data into meaningful feature-rich reports.

Provide input to the IM&T Strategy for database management.

The East of England Ambulance Service is a friendly, modern and inclusive organisation to work for, offering exceptional patient focused care across the east of England, covering some 7500 square miles. With over 130 stations and 4 main administrative hubs spanning 6 counties, Norfolk, Suffolk, Essex, Cambs, Herts and Beds. Hybrid and flexible working is supported and also available for this post.
1. Key Responsibilities of the Role
• Undertake the technical review and design of all databases, replication, backup and restore, reporting services, and supporting technical documentation.
• Prime responsibility for the formulation and implementation of policies, relating to the support and maintenance of SQL database servers which are used to provide Trust wide clinical services and financial services.
• Responsible for the installation build, patching, and security of SQL servers in various configurations, including enterprise, clustered, and standard configurations.
• Responsible for all configuration issues relating to SQL servers and database options, including logging, collation, paging, and indexing.
• Responsible for setting and maintaining complex database plans, backups, and administration options.
• In the event of problems, operational responsibility for making rapid personal decisions regarding the most appropriate action to ensure continued (24/7) availability of core systems.
• Providing software and hardware change and release management within the IT guidelines, policies, and procedures.
• Working at a highly complex level of technology, using a mixture of SQL server releases and operating systems, to undertake detailed analysis, design, programming and testing work on all SQL systems developed within Digital Services.
• Responsible for detailed research and analysis of sometimes complex, sensitive clinical/non-clinical information derived from IT systems, working at a wide variety of levels, such as Trust wide, clinical audits/research or individual patient/user, and information audits.
• Responsible for the monitoring of various system logs, to ensure that the systems operate correctly with optimised performance.
• Maintain complex IT database systems used in all areas across the Trust.
• Ensure all SQL server applications are fit for purpose in terms of routine operation throughout the Trust.
• To fully implement system upgrades for use across the Trust.
• To monitor, review and implement improvements, as required, following a full consultation process with users, both internal and external, in a controlled change management approach.
• Specify the details of database internal design and implementation, supervising and managing less senior staff, working closely with the other technicians (of all grades) within the Team to motivate and influence outcomes.
• To liaise with, and influence, other members of the Trust at all levels relating to the design, development and implementation of new or enhanced systems functionality, providing detailed and highly complex technical advice.
• Responsible for the analysis and presentation of highly complex clinical/information/audit data, in order to aid interpretation and further analysis by those requesting the information.
• To regularly test system applications and hardware, business continuity, and Disaster Recovery Plans.
• Responsible for personal development in SQL server programming, administration and performance tuning techniques, and in the underlying design of the systems developed within IT Services.
• Responsible for the detailed specification of hardware and software systems to be used in the service provision, for which Digital Services has responsibility.
• Coordinating work with members of the Team in order to ensure prompt resolution of problems relating to use of IT and information applications and systems.
• Routine monitoring of advances/changes in relevant technologies, with a view to potential extension/enhancement of current and future Trust systems. Where new technologies offer potential benefit to the organisation, responsible for further evaluation, incorporation within larger system designs, and implementation.
• Proactively keeping personal expertise updated with respect to relevant hardware, software packages, and operating systems.
• Promoting and maintaining the highest standards of professional conduct, responsibility and confidentiality, in respect of any data held, accessed, or processed by the Digital Directorate.
• Maintain associated technical documentation to the highest standards to aid in the support of systems/databases.
• Establish, lead, and work collaboratively as a Team member in multidisciplinary teams, building relationships, trust, and confidence. The teams will span organisational silos and include partners, other organisations, and run from initiation of design work through to managing delivery of solution(s), and training of technical staff.
• Participate in the development and maintenance of the policies, processes and standards to support the work of the Digital projects and programmes across the Trust, and contribute to business planning activities for the function. This includes designing the environment, standards, patterns and structures, to support better service design.
• Provide visibility of the work of the Team to the organisation, working in an open and transparent way, creating a culture of sharing and reflective learning, ensuring continuous improvement.
• Responsible for the Trust wide SQL licensing budget, managing instances appropriately to maximise return on the investment.
• Ensure effective planning and scheduling of a broad range of complex activities including resource planning and management. Maintain/update these plans in line with schedule changes/progress as required.
• Work autonomously on a wide range of complex activities.
• Have the mental agility to maintain concentration despite interruptions, juggling the analysis and design of multiple systems at any one time.
• Interpret and be guided by national policy and regulations, along with industry standard security requirements.
• Undertake any other tasks reasonably asked of you by your Line Manager.
1. Communications and Stakeholder Engagement
• To negotiate with, liaise with, coordinate, and monitor the activities of suppliers and internal ICT staff, as appropriate, to ensure all projects are implemented in a timely manner, to a high quality and to agreed standards.
• Present and discuss complex data to a range of audiences, including key stakeholders, large groups, and up to Director/Senior Management level.
• Establishment, ownership, and chairing of relevant meetings.
• To liaise with relevant parties to ensure that adequate, timely, and appropriate training is provided and, where necessary, that resources and timing are respectful of the Trust’s operational staff’s 24-hour nature.
• To communicate, publicise and promote project activities and progress to appropriate personnel, both inside and outside the Trust.
• Develop and maintain effective communication with staff, colleagues, and external contacts at all levels, both clinical and non-clinical.
• Clear communication of risks and issues, often dealing with difficult and complex situations, acting with diplomacy and tenacity, to ensure the required outcome is achieved.
• Develop and maintain collaborative relationships with other health and related organisations within the area, and take part in joint ventures, as appropriate.
• Hand over to Operational Support Teams in a manner consistent with the working practices and requirements of those areas.
• Ensure that third party support is handed over to the Operational Support Teams with clear escalation, together with service level agreement pathways and documents.
• Influence and persuade stakeholders and steering groups.
• Engage with stakeholders, users and decision makers, using workshops and formal presentations.
• Manage third party supplier relationships/account managers.
• Liaise with the Project Steering Group regarding its appointed project assurance roles to ensure the overall direction and integrity of the workstreams.
• Knowledge of project management skills gained through professional qualifications in leadership and management.
1. Strategic Leadership and Service Development
• Will be required to work within the Trust’s Standing Financial Instructions and associated policies and procedures. Significant financial management required.
1. Analytical, Judgmental and Decision Making
• To maintain appropriate database documentation, as required.
• To liaise with, and coordinate, user representatives and end users to ensure projects are effectively communicated and planned, such that there is minimal disruption to day-to-day working.
• To provide regular and ad hoc progress reports to management, and other appropriate personnel, as required.
• Agree technical and quality strategy with appropriate members of the Project Steering Group.
• Independently work to agreed objectives, the Digital project framework, and incorporated national guidelines, in line with Trust Digital Strategy.
• Formulating action plans to meet local and national requirements and mobilising teams to ensure actions take place.
• Ensure appropriate local change management plans are in place to embed sustainable solutions.
1. Resource Management
• Staff Management Responsibility
• Manage staff within the Digital Teams to ensure actions are agreed and performed as in the project plan.
1. Working Conditions and Additional Information
• Comply with the organisation’s Data Protection Policy and ensure that the organisation and systems comply with relevant current data protection regulations.
• To carry out other development, support and ad hoc consultancy projects, as required.
• Ensure Trust policies and procedures are aligned to any change or system implementation, or redirection, ensuring all non-Digital departments and external stakeholders are engaged.




This advert closes on Tuesday 2 Apr 2024

The opportunity has arisen for Senior Finance Manager - Financial Services within the Finance Team of The East of England Ambulance Service.

The post holder must hold a full CCAB qualification and possess significant additional knowledge and experience of strategic financial management.


• Oversee the Accounts Payable, Accounts Receivable and Treasury Management functions
• To be the main Finance contact for the contract management for Payroll services for the Trust.
• To assist with identification, development and planning of strategies and programmes which deliver national policy and strategy and which improve service delivery and performance of Financial Services.
• To assist, guide, manage and develop the provision of a comprehensive financial management and accounting service for all aspects of the Trust.
• To be a senior contributor to Trust financial policy. To ensure the Trust complies with key financial policy documents.
• To be responsible for the production of aspects of the Trusts annual accounts and financial reports. To complete accurately and on time. This will involve responsibility for work for the annual external audit and to be one of the main contacts with the external auditors.
• To be a key manager to work with the Internal Audit providers, to manage reports and to liaise with appropriate colleagues to fulfil recommendations in a timely manner.
• To attend Trust meetings to present information and to advise Trust staff on financial matters.
• To develop and implement Trust wide policies and procedures.
• To be the Finance representative on Trust policy groups, work stream teams and other Trust sub committees.
• To be a key advisor and manager for the planning, performance management, training and development of the finance team.



The Finance department is based in Norwich.

The team consists of approximately 40 staff providing a comprehensive service to our Regional organisation.

Level 1 Towards Excellence Accreditation with One NHS Finance.
1. This post is at a senior corporate level of responsibility within the Trust and the post holder will act as deputy to the Deputy Director of Finance - Financial Services & Accounting as necessary.
2. The post holder will have line management responsibility for specific levels of staff in the financial services section of the finance department.
3. The post holder will be responsible for the services of accounts payable, accounts receivable and all matters concerning payroll.
4. The postholder will be responsible for upholding financial governance policy and procedure.
5. The postholder will be responsible for the management of the Trusts authorisation procedures by the management of the authorised signatories list. This will involve ensuring that all transactions are appropriately authorised prior to their action.
6. The post holder will be responsible for the production of timely, consistent and accurate financial reporting.
7. The postholder will be responsible for cash management and all banking duties.
8. The postholder will be responsible for all taxation matters including VAT and liaison with HMRC.
9. To advise and assist the Deputy Director of Finance - Financial Services & Accounting for all financial controls. To ensure controls are implemented and followed.
10. The post holder will provide financial advice and information to the Deputy Director of Finance - Financial Services & Accounting and Director of Finance.


This advert closes on Monday 26 Feb 2024

The Trust is looking to recruit a Digital Business Relationship Manager to join an established team working across the organisation to translate business/ operational requirements into Digital solutions.

This role drives the interface between our operational business and the Digital team. You will be the key link between IT services and identify future requirements to support the operational business. You will act as the customer advocate.

Work with an assigned list of departments and stakeholders to capture and update the Trusts Digital Demand Tracker. Support the development of investment business cases. Measure/ quantify return on investments and benefit realisation.

The Trust is mid way through a 5 year Digital Transformation which includes implementation of a new electronic patient record system, IP based telephony system, new emergency control room systems and data lake.

The BRM works with senior level management Band 8, 9 and VSM level to develop a technology strategy that is integrated with IM&T and across all Directorates.
The BRM proactively serves as a trusted advisor – even a partner – and is a primary IT point of contact for executives and management. They operate as a key business contact representing IT in promoting Digital services and capabilities

Acting as a single point of contact for the Trust and wider System Partners as the gatekeeper for new Digital Requirements or substantive changes to existing Digital Systems. Identifying opportunities to align business requirements to existing Digital capabilities. Supporting the Trusts automation first and Digital sustainability agendas.


This advert closes on Thursday 11 Jan 2024