Total 12 job vacancies by Hays Specialist Recruitment

Your new company:
It gives me great pleasure to welcome you to the West Norfolk Academies Trust as the founding CEO. I am proud of our Trust's journey but will never be complacent about our success. Our children deserve the very best and the Trust must continue to challenge itself and strive to continually improve.Our Trust consists of a small family of schools based around West Norfolk. We know that the Trust is only as good as its staff, and we work hard to ensure they are supported to do the very best for the young people in their care.
The Trust has a clear vision for every student to realise excellent achievement and progress through:

• Developing an excellent standard of teaching and learning
• Continuing to improve student and community engagement
• Providing and maintaining World Class resources for the whole community
• Producing World Class standards of achievement

Your new role:

Support the School with general Receptionist tasks.

What you'll need to succeed:

• You will need to have good communication and interpersonal skills, the belief that all students, regardless of their personal circumstances, can excel, and the ability to set high expectations in order to motivate and inspire.
• An enhanced DBS check that is on the register and has a barred search conducted.
• Be available to start immediately.
• Have a positive, can-do attitude.
• Be able to work professionally under all circumstances.

What you'll get in return:

• £11.98 per hour
• Off during school holidays.
• Temporary until end of this year.
• Parking on site.
• Immediate start.
• 37 hours per week.
• Finish early on a Friday.

What you need to do now:

Call Kim on 01603 612301 or email your CV now!

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

Livestock Information Ltd is owned by the Department for Environment, Food and Rural Affairs (Defra) and the Agriculture and Horticulture Development Board (AHDB). The company was established in 2019, with the aim of building new products and services using modern digital techniques to improve the quality of livestock movement data.The Livestock Information Service was launched in 2022 and is now used to record movement data for sheep, goat and deer by users in the supply chain.

Cattle and pig movement services will soon follow, to create a single, digital movement service for all species that is simple and convenient for livestock record management. We also work with counterparts in Wales, Scotland and Northern Ireland to create compatible and seamless services for livestock movements across UK borders.

Your new role:

• Organising and preparing agendas, minutes, and documentation for board meetings and general meetings.
• Maintaining records of board discussions and decisions and ensuring follow-up on actions decided during meetings.
• Managing corporate documents, contracts, and ensuring their safekeeping.
• Facilitate effective communication with the board and between the board and management, ensuring that directors have access to relevant information.

What you'll need to succeed:
The Corporate Operations Team requires the support of a Corporate Secretariat Officer to provide Board support and administration.

• Excellent written communication skills to draft clear and concise minutes, agendas, and correspondence.
• Effective verbal communication skills for liaising with board members, executives, and stakeholders, ensuring clarity and professionalism.
• The ability to plan, organise, and coordinate board meetings, ensuring all required materials and information are available and prepared in advance.
• Meticulous in recording accurate and comprehensive minutes, ensuring that all key decisions, discussions, and actions are documented correctly.
• Ability to manage time effectively, ensuring that agendas are prepared well in advance, meetings run on time, and minutes are distributed promptly after meetings.
• The ability to anticipate potential issues and find solutions to ensure meetings run smoothly (e.g., managing changes in schedule or preparing additional documents on short notice).
• Being proactive in addressing questions or challenges that arise before, during, or after meetings.
• Building positive working relationships with board members, executives, and other stakeholders.
• The ability to diplomatically manage different personalities and viewpoints, ensuring a professional and productive meeting environment.

What you'll get in return:

• 33 days of holiday, which includes bank holidays.
• Daily pay-rate depending on experience.
• Fully remote working.
• Start immediately.
• A DBS Basic check is required before starting work.
• Full-time work, 3months contract with the vision to extend to 6 months (to the end of the financial year)

What you need to do now:
Call Kim on 01603 612301 or email your CV now!

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives. Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units. The rebranding to Careline365 in 2015, and the subsequent launch of their own Alarm Response Centre (ARC) in 2018, was a key turning point in their evolution from a tech provision to an overall personal care solution.

In the years since, they have consolidated their position as the leaders in the personal alarms and monitoring market and as an innovative and high-growth, D2C subscription unicorn, culminating in their acquisition by the Appello Group in the summer of 2022.

The larger group has greater access to superior products and platforms, and a direct line of communication with private-equity backers Epiris, who have an outstanding track record of growth in the sector.
Appello's acquisition signals a new phase for the business as they embark on a period of growth under new Managing Director, Dominic McNeill, and the stewardship of an outstanding executive team, including James Thorburn (CEO of Appello Group). As the standout management team in the industry, they are all very passionate about the ethics and mission of the company, which seeks to fundamentally shift the paradigm in personal care products in the UK. The ambition of the business is now to grow their footprint in line with the increasing demand for such products given the UK's ageing population.

In keeping with the overall vision to provide health-tech and support to enrich the lives of members and their families, there is considerable opportunity for a more sophisticated approach to sales, marketing and customer care. Dominic, who joined in May 2023, is determined to enhance the output of the team and is well-placed to do so, with a blue-chip commercial and marketing background at organisations including Symprove, Nando's and P&G. In his first year in the business, the key pillar of Dominic's growth strategy has been to centralise and professionalise marketing in order to fuel business growth and drive business expansion. Accordingly, he has built out his team with impressive hires from within the industry and beyond, as well as investing in rising talent from within. He is now turning his attention to optimising the contact centre operation, which includes sales, customer care and the ARC.

Role Purpose:The purpose of the role of Telecare Team Leader is to operationally manage the team members of the Alarm Response Centre, to enable the best level of service to our customers. Our client base of circa 72000 people nationwide generally consists of the elderly and vulnerable, who press their alarms in the event of an emergency. A Telecare Leader will have 20-25 direct reports, consisting of Emergency Call Handlers, line managing them directly. However, the Telecare Team Leader is part of a wider management team who are responsible for the operational running of the centre, focusing on mentoring operators to improve quality of service and meeting key KPIs, such as 97.5% of calls answered within 60 seconds.

Role Purpose:

The purpose of the role of Telecare Team Leader is to operationally manage the team members of the Alarm Response Centre, to enable the best level of service to our customers. Our client base of circa 72000 people nationwide generally consists of the elderly and vulnerable, who press their alarms in the event of an emergency. A Telecare Leader will have 20-25 direct reports, consisting of Emergency Call Handlers, line managing them directly. However, the Telecare Team Leader is part of a wider management team who are responsible for the operational running of the centre, focusing on mentoring operators to improve quality of service and meet key KPIs, such as 97.5% of calls answered within 60 seconds.

What you'll need to succeed:

• Previous leadership experience within a contact centre environment.
• Caring and nurturing nature.
• Flexible and resilient attitude.
• Be ready to support, train, monitor, and make sure the team works towards business and customer care.
• Have experience running a high-pressured team.
• Be available to start immediately.
• Part of the interview phase is to complete a personality and aptitude test.

What you'll get in return:

• Based in the Norwich Office.
• £26,325 - £28,500 Dependent on Experience + £2,000p/a on call bonus
• They are a 24/7/365 business, hours are based primarily between 8am and 8pm and any 5 days out of 7.
• Rewards and discounts.
• On-site parking.
• Being a part of a hugely rewarding and giving company, and giving support to the public who need it most.

What you need to do now:
Call Kim on 01603 612301 or email over your updated CV now!!!


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent Customer Service team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.
This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role
The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.

This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed
You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.
Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return

• You will receive a competitive salary.
• Access to performance-based quarterly bonuses and uncapped commission.
• 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days
• Free on-site parking.
• Healthy pension contribution.
• There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now
Call the Norwich Office on 01603 612301.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent Customer Service team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role:

The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.
• This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
• This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed:

You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return:

• You will receive a competitive salary.
• Access to performance-based quarterly bonuses and uncapped commission.
• 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days
• Free on-site parking.
• Healthy pension contribution.
• There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now:

Call the Norwich Office on 01603 612301 OR send an updated CV now!


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:
It gives me great pleasure to welcome you to the West Norfolk Academies Trust as the founding CEO. I am proud of our Trust's journey but will never be complacent about our success. Our children deserve the very best and the Trust must continue to challenge itself and strive to continually improve.
Our Trust consists of a small family of schools based around West Norfolk. We know that the Trust is only as good as its staff, and we work hard to ensure they are supported to do the very best for the young people in their care.The Trust has a clear vision for every student to realise excellent achievement and progress through:

• Developing an excellent standard of teaching and learning
• Continuing to improve student and community engagement
• Providing and maintaining World Class resources for the whole community
• Producing World Class standards of achievement

Your new role:
Support the School with general Receptionist tasks.

What you'll need to succeed:

• You will need to have good communication and interpersonal skills, the belief that all students, regardless of their personal circumstances, can excel, and the ability to set high expectations in order to motivate and inspire.
• DBS Check
• Be available to start immediately.
• Have a positive, can-do attitude.
• Be able to work professionally under all circumstances.

What you'll get in return:

• £11.98 per hour
• Off during school holidays.
• Temporary until end of this year.
• Parking on site.
• Immediate start.
• 37 hours per week.
• Finish early on a Friday.

What you need to do now
Call Kim on 01603 612301 or email your CV now!

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.
This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role
The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.

This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed
You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.
Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return
You will receive a competitive salary, access to performance-based quarterly bonuses and uncapped commission, 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days, free on-site parking as well as a healthy pension contribution.
There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #207 in 2018. It has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.

Your new role:
To assist the help-desk, by acting as first point of contact for customers, staff and suppliers that are contacting the help-desk to ensure the provision of world-class customer service, ensuring all maintenance requests are dealt with effectively and efficiently.

Key Responsibilities

• To develop a good working relationship with all members of CBRE staff and client's staff.
• Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Supervisor for advice and guidance.
• Log all job requests that are received via telephone onto the central help-desk request system.
• Prioritise job requests received through the central help-desk request system.
• Ensure all relevant information in order to prioritise and resolve requests is obtained and evaluated.
• Contribute to the development of new works requests into quotations, requesting purchase orders and arranging work in consultation with the customer, and organising the recharge process.
• Monitor work progress and update customers through to completion of work, gather feedback from the team in order to update issues accordingly.
• Log, monitor and resolve routine customer complaints, escalate to the Supervisor those complaints that are, for example, complex, high profile or require support to effectively resolve.
• Collate customer feedback. Raise any issues or concerns with the Supervisor.
• Run reports and analyse help-desk data as requested.
• Manage day to day administration and filing as required.
• Meet the contractual SLA & KPI targets.

What you'll need to succeed:

• A good general education is essential.
• Must be tidy and organised, able to prioritise and deliver within high pressure, business critical environments
• IT literate (MS Suite)
• Good experience and demonstrate a good knowledge of managing workloads.
• Excellent verbal and written communication skills.
• A passion for providing world-class customer service. Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels/ different areas and external stakeholders.
• Be able to maintain confidentiality.
• Flexible and proactive approach to teamwork

What you'll get in return:

• Competitive hourly rate of pay.
• 23 days of holiday plus bank holidays.
• Norwich central city office location.
• Start immediately.
• 6 months + assignment contract.
• Work as part of a team, progress, learn, and develop skills.
• Work as part of one of the world's largest commercial real estate companies.
• Pension
• And more...

What you need to do now
Call Kim now on 01603 612301 or email your up-to-date CV NOW!!


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working in partnership with a highly successful and rapidly expanding business on the outskirts of Norwich, to recruit 2 new members to their already excellent team. This company has seen significant growth over the past 2 years both in the UK and overseas, and part of that success is due to the Customer Service team that supports the operations of the company. This organisation are very people focused and pride themselves on delivering the best possible outcomes for their customers, while creating a positive work environment.
This company operates in a busy and fast-paced sector, and they provide a range of services to the logistics sector. They utilise technology and a fresh approach to deliver multi-faceted solutions to a wide range of customers.

Your new role
The main purpose of the role will be to act as the first point of contact for incoming customer calls, ensuring a first-class experience is had by all. Specifically, you will be responsible for the following:

• Developing relationships with existing customers by supporting existing requirements and upselling additional services where appropriate for the customer
• Handle any simple account queries in a friendly and timely manner
• Conduct regular customer account reviews to ensure customer packages are fit for purpose
• Provide customers with new and updated information on products and services
• Resolve customer invoice queries
• Understand the business' financial targets and support the delivery of those targets
• Build effective relationships with internal stakeholders, both in customer services and other departments
• Support initiatives to grow the customer base by occasional outbound calling, ensuring regular customers are being supplied with the best solutions for their needs.

This is a full-time role, working 35 hours a week between Monday and Friday, 9am to 5pm.
This is an office-based role for 6 months minimum and following successful completion of probation, there is some flexibility to work remotely for up to 2 days per week.

What you'll need to succeed
You will have excellent customer service and communication skills, with a 'can-do' attitude. You will enjoy engaging with customers and feel a sense of pride in resolving customer queries, displaying a positive attitude and energy. You will be able to operate as part of a close-knit team and be flexible in your approach to finding the right solution. Ideally, you will have worked in a similar role previously, with exposure to the logistics industry being a bonus. You must be able to multitask, be organised and be able to re-prioritise your daily tasks quickly and efficiently.
Due to the location of this role, you must be a driver and have access to a vehicle.


What you'll get in return
You will receive a competitive salary, access to performance-based quarterly bonuses and uncapped commission, 25 days of annual leave + bank holidays (rising with tenure) with the ability to buy and sell up to 5 days, free on-site parking as well as a healthy pension contribution.
There is also a large scope of progression within the business, with 7 people achieving promotions within the last quarter.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are the leading specialist recruitment business in the UK&I, and also worldwide. We believe in being partners - to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. With a team of over 12,000, working across 32 countries, we help millions of people achieve their own career goals while providing organisations of all sizes with workforce solutions that set them up for success.
You can be a part of this.
Your new role
We are seeking an enthusiastic and energetic individual to work with a highly successful team in Norwich and provide sales support to Directors, Managers, Consultants, and PA across the region, and ensuring the office is run efficiently and effectively. Specifically, you will be responsible for:
General Admin/Data Input

• Provide clerical and organisational support for your allocated teams/specialism(s)
• Updating daily spreadsheets for Directors, Managers and Consultants
• Providing ad-hoc sales/data reports as required
• Support the team with tracking of sales leads, customer service delivery and sales support for key customer accounts.
• Dealing with appropriate customer queries.
• Updating/formatting candidate CVs
• Filing / scanning / printing of documents
• Setting up client/temp packs for consultants
• Handling specialism queries and telephone calls
• Refreshing job ads and tracking jobs and candidate applications
• Assisting in preparing regular reports for specialisms
• Attend meetings when required to take actions
• Assist in co-ordinating client and candidate events for the region
• Assist in co-ordinating and supporting regional and central incentives and events
• Assist Specialisms in creating and formatting PowerPoint presentations
• Maintain fee trackers for Directors
• Email distribution list management for specialisms

Office Management

• Maintenance and management of office and IT equipment
• Process travel requests
• Ordering office stationery, collateral and merchandise and monitoring and managing the use of this when required
• Other adhoc office management and admin duties as required

This is a full-time role, working 37.5 hours per week between Monday and Friday. Exact working hours can be flexible for the right candidate

What you'll need to succeed

• Demonstrate behaviour which supports the Hays values:
• Demonstrates behaviours supportive of the spirit of equality, diversity and inclusion
• Good interpersonal and influencing skills
• Ability to work under pressure and use initiative
• Ability to meet deadlines
• Good attention to detail and accuracy
• Proactive and takes a flexible approach to work
• Demonstrates a high level of professionalism
• Customer focused
• Team orientated
• Good systems skills and experience - good level of Microsoft Word, Excel and Outlook

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays social care are a national recruitment agency who partner with a variety of outstanding clients across the sector. We take a specialist approach to match you with assignments that fit your availability, location and passion.Your new role
As a temporary support worker we will work with you to find positions that suit your experience and needs. We are currently recruiting for support workers to work within the following sectors across the Kings Lynn area:

• Childrens residential support
• Mental health outreach
• Alcohol and substance misuse
• Mental health supported living

What you'll need to succeed
You will have experience working within Social Care and be passionate about providing outstanding support to vulnerable people. Ideally you will have a DBS on the update service, however we can provide this free of charge. Due to the locations of some of our clients it would be beneficial if you are a driver.What you'll get in return
By working through Hays you will have access to all of the below benefits:

• Free DBS
• Free training
• Weekly pay
• Local Consultant
• Hays hub
• Out of hours service

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays social care are a national recruitment agency who partner with a variety of outstanding clients across the sector. We take a specialist approach to match you with assignments that fit your availability, location and passion.

Your new role
As a temporary support worker we will work with you to find positions that suit your experience and needs. We are currently recruiting for support workers to work within the following sectors across the Norwich area:

• Childrens residential support
• Mental health outreach
• Alcohol and substance misuse
• Mental health supported living

What you'll need to succeed
You will have experience working within Social Care and be passionate about providing outstanding support to vulnerable people. Ideally you will have a DBS on the update service, however we can provide this free of charge. Due to the locations of some of our clients it would be beneficial if you are a driver.

What you'll get in return
By working through Hays you will have access to all of the below benefits:

• Free DBS
• Free training
• Weekly pay
• Local Consultant
• Hays hub
• Out of hours service

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk