Total 16 job vacancies by North Tees & Hartlepool NHS Foundation Trust

*Previous applicants need not apply*

Admin Support (Clinic Administration Services)

Agenda for Change Terms and Conditions

£ 22,383 annum/pro rata

37.5 hours - Permanent

Applications are invited for the above post, which is based in the Radiology Department at the University Hospital of North Tees &Hartlepool.

We are looking for an enthusiastic person able to cope under pressure in this busy department and who is able to work as part of a team. Main duties will be reception, booking appointments and general office duties.

The successful applicant may be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

Good Educational background to at least G.C.E./G.C.S.E level or equivalent and good communication skills are requirements for this Post. Knowledge of operating a computer system would be an advantage.

Applicants wanting any further information about this post can contact Debbie Giddings, Office Manager, UHNT, Tel: 01642 624188

This post may close when sufficient applications have been received.

Main duties will be reception, booking appointments and general office duties.

The successful applicant will be required to rotate cross site to include North Tees, Hartlepool, One Life and Peterlee Hospitals. The department operates some extended working days to include 8-8 cover.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”


• Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.
• Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
• Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.
• Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
• Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.
• Adhere to all Trust requirements relating to behaviours and professional conduct at work.

Key Result Areas

Communication and Team Working:
1. Respond to a diverse range of enquiries via letter, face to face contact or telephone from patients, relatives and other service users in an efficient, professional and courteous manner that is consistent with all related legislation, policies and procedure sourcing any relating information that might help deal with a query more effectively, taking accurate written messages and passing more complex queries on to relevant staff members.
2. Adopt effective methods of communication to liaise with the multi-disciplinary team within the service/department/ward area and with staff from other wards/departments and external service users including GP’s, patients and their representatives communicating in a professional and courteous manner that is consistent with all related legislation, policies and procedures through effective utilisation of appropriate communication mediums such as telephone and e-mail
3. To act as department/ward receptionist, greeting and directing visitors and service users on arrival in a professional and courteous manner in accordance with Trust standards and expectations (ward admin).

Use of Computerised Systems and Records Management:
1. Following appropriate training and adherence all organisational policies, procedures and guidelines, assist in maintenance and reporting of information through the input of data into relevant trust/departmental patient related clinical systems using appropriate technologies and equipment as and when required,
2. Be responsible for ensuring that all information relating to attendees, DNA’s appointment bookings etc., is kept up to date at all times through effective utilisation of relevant patient related systems within work area, checking that all data being entered is valid and relating to the correct patient record on screen. (if appropriate to work area)
3. Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOP’s and trust guidelines.
4. Assist in the transcription of clinic letters, reports and other correspondence using the digital transcription and distribution applications and assist in the input and checking of data and information into all Trust IT systems within work area using appropriate technologies and equipment as and when required.

General Admin Duties - all work areas:
1. Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment (if applicable to work area).
2. Assist with the organisation of any patient transport arrangements following appropriate trust policies, systems and processes (if applicable to work area).
3. Assist with the organisation of patient review arrangements where required, following appropriate trust policies, systems and processes (if applicable to work area)
4. Undertake daily administrative and clerical duties detailed in departmental SOP’s to support the provision of patient care by taking direction from department line managers as appropriate to ensure patient safety and the security and confidentiality of all patient related information.
5. Be responsible for the preparation of case notes and other related documentation for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users (if applicable to work area)
6. Ensure that all patient related information is filed securely into the patient healthcare record in the correct datal order and in the correct section of the healthcare record and that all information being filed therein is valid and relates to the correct patient as per the details on the healthcare record before the healthcare record leaves work area (if applicable to work area).
7. Ensure that all patient healthcare records are kept in good order and that new volumes of the notes are created once case notes reach a thickness of 3 inches. (if applicable to work area).
8. Maintain a clean and professional working environment at all times and undertake general clerical duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stocks of routine stationery supplies.
9. Assist in the maintenance of an up to date file system for work related documentation and establish an effective ‘bring forward’ system to facilitate the timely processing of responses, information, correspondence, results and documents for self and colleagues on the ward.
10. Participate in on-call rota for administrative support in the event of a Major Incident being declared (including any related training and update sessions).
11. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
12. Tackle discrimination and harassment, and promote equality and diversity in the workplace
13. Reduce sickness absence; workplace incident; and promote zero tolerance on violence against staff.
14. Take responsibility for own personal development and education and the development of a personal development plan.

Control of Infection

Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene and to undertake annual training/updates in infection prevention and control.

Communication and Working Relationships

Behaving in a professional and courteous manner at all times., the post holder will be expected to assist in the provision of a high quality, patient centred service in all clinical areas of the Trust by communicating and working effectively with all colleagues within the service, liaising with other departments and internal service users across the trust and external service users e.g. patients, GP’s, other hospitals etc., whilst ensuring that patient confidentiality is maintained.

The most challenging part of the job

Working across several work areas (including offices, departments and ward areas), the post holder will be required to assist in the provision of a professional, high quality effective and efficient administrative and clerical support service to a multi-disciplinary team that meets the needs of the service and the requirements of all related policies, procedures and guidelines.

The postholder will be expected to meet the high demands of the post, and work to tight deadlines whilst remaining calm, flexible and organised.

DBS Criminal Records Disclosure Check

This post is deemed to require a Disclosure Check – Standard Level with the Criminal Records Bureau. Further information on the Disclosure Service is available fromwww.disclosure.gov.uk

This job description is intended as a guide to the duties and responsibilities of the post and should not be regarded as a complete list of those required to be fulfilled under the ‘written statement of the main terms and conditions of employment’.

The contents may be amended from time to time subject to developing service needs although such amendment would occur following appropriate consultation with the postholder.




This advert closes on Friday 8 Nov 2024

*Advert may close early due to volume of applications*

To comprehensively assess patients, gaining information about their physical health, mental health, social issues as well as their alcohol history to format a plan of care based on the patients individual needs.

With the support & guidance of senior nurses, advise & support emergency department staff on admission criteria for patients with alcohol issues attending the department.

To liaise with & build strong professional relationships with other healthcare professionals both within the hospital & external agencies, to meet the needs of the patient.

To screen patients to identify those at risk from alcohol related health and social problems (hazardous drinkers) & those whose health is being damaged by alcohol (harmful drinkers) & undertake appropriate interventions or referrals.

To undertake individual case management to provide immediate & on-going support to those patients who are unsuitable or unwilling to engage in community services.

To attend multidisciplinary meetings to discuss referrals, frequent attenders or patients in treatment.

To make accurate assessments of the risk patients pose to themselves and others & take necessary action within Trust safeguarding guidelines.

To educate patients & their families on alcohol related harms & deliver brief advice.

To provide training to Trust staff on screening and brief interventions, and to participate in the development and delivery of education programmes.

The band 5 Alcohol Care Team Nurse will be an integral member of the Alcohol Care Team which provides care and treatment for patients with alcohol misuse issues. This nurse will assess patients who misuse alcohol and advise Trust staff on the care and management of acute alcohol related issues and care plans. They will participate in the development and delivery of education programmes for Trust staff in the speciality of alcohol misuse. The band 5 nurse will be responsible for supporting a caseload of individual patients who are not engaging in the community which results in hospital admission and frequently attend Trust services. The band 5 alcohol care team nurse will be willing to be flexible to meet the needs of this new team and must demonstrate knowledge, expertise and passion in working within the speciality of alcohol misuse. The job role will include cross site working but will predominantly be based on the North Tees site. The working hours are Monday to Sunday day time hour’s dependent on the service need..

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

· To demonstrate compassion and empathy towards patients with alcohol misuse issues.

· To maintain your personal and professional development to meet the changing demands of the job.

· To participate in a review of your own performance regularly and the development of personal development plan annually.

· To take responsibility for your own actions.

· To escalate any concerns to the lead alcohol nurse.

· To adhere to professional, organisational and departmental standards/policies at all times.

· To recognise your own personal strengths and weaknesses and have the ability to identify appropriate strategies to enhance these strengths and overcome or minimise any weaknesses.

· To demonstrate effective time management, prioritisation, resource management, self-motivation and team work.

To have an ability to be self-reflective


This advert closes on Tuesday 12 Nov 2024

A Vacancy at North Tees and Hartlepool NHS Foundation Trust.


**Advert may close early once sufficient number of applications is reached**

Applications are invited for the position of Trust Grade Registrar in Anaesthetics & Critical Care at the University Hospitals of North Tees and Hartlepool. This is a fixed term position.

Applicants should be fully registered with the General Medical Council with a license to practice and have achieved CT1 and CT2 competencies or equivalent with competence in pre and post-operative management of patience care. Applicants must possess a broad range of skills and experience required to work within a busy operating department and critical care unit.

The post holder will be working on a 1 in 8 resident on call rota with prospective cover on a full shift pattern. While on-call the post holder will cover intensive care unit or anaesthesia for emergency operations in operating theatres or obstetrics.

This post is deemed to require a Disclosure Check with the Disclosure Barring Service check (DBS). This is due to the fact the post has access to children or vulnerable adults. Further information on the Disclosure Service is available fromwww.disclosure.gov.uk

Informal inquiries are welcome: please contact Dr Prabhakar Parathaman, Consultant & Clinical Director for Anaesthetics on 01642 624167.

The post holder is expected to play an active role in all aspects of anaesthetics and critical care team commitments. The post holder will be working on a 1 in 8 resident on-call rota with prospective cover on a full shift pattern. While on-call the post-holder will cover intensive care unit or anaesthesia for emergency operations in the operating theatres or obstetrics.

The departments activities cover a range of surgical specialties including General Surgery, Day Case Surgery, Orthopaedics, Gynaecology, Dental & Maxillofacial surgery. The department is recognised by the Royal College of Anaesthetists for Schedule l Training.

It is the responsibility of the post-holder to ensure that all duties are carried out to the highest possible standard and in accordance with current quality initiatives within the area of work. Day-to-day management of patients, including liaising with multi-disciplinary team. Responsible for undertaking the administrative duties associated with the care of patients. Work cooperatively with colleagues and to respect their contribution to patient care. Ensure accurate record of patient care episodes and outcomes as well as effective communication with nursing and professional staff in relation to patient care.

Applicants must be fully registered with the General Medical Council (London) with a license to practice. Possession of the primary FRCA or equivalent is desirable. Applications from clinicians unable to work full-time will also be considered.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star & Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

The post holder will be expected to play an active role in all aspects of the anaesthetics and critical care team commitments.

The post holder will be working on a 1 in 8 resident on-call rota with prospective cover on a full shift pattern. While on-call the post-holder will cover intensive care unit or anaesthesia for emergency operations in the operating theatres or obstetrics.

The department’s activities cover a range of surgical specialties including General Surgery, Day Case Surgery, Orthopaedics, Gynaecology, Plastics, Dental and Maxillofacial surgery. A consultant led service for ICU, Obstetrics, Acute & Chronic Pain is also provided. The department is recognised by the Royal College of Anaesthetists for Schedule l Training.

It is the responsibility of the post-holder to ensure that all duties are carried out to the highest possible standard and in accordance with current quality initiatives within the area of work.

Day-to-day management of patients, including liaising with multi-disciplinary team. Responsible for undertaking the administrative duties associated with the care of patients.

Work cooperatively with colleagues and to respect their contribution to patient care.

Ensure accurate record of patient care episodes and outcomes as well as effective communication with nursing and professional staff in relation to patient care.

Professional supervision and management of junior medical staff.

Applicants must be fully registered with the General Medical Council (London) with a license to practice. Possession of the primary FRCA or equivalent is desirable. Applications from clinicians unable to work full-time will also be considered.


This advert closes on Monday 4 Nov 2024

Advert may close early due to volume of applications.

The Emergency Department team adopts a holistic approach to care and quality improvement. We promote patient centred care, patient safety and service improvements are at the forefront of our philosophy. We seek to recruit staff who are motivated, promote high standards of patient care and work effectively as part of the multi-disciplinary team. Our ideal candidate will have acute care experience and bring with them ideas to help us develop our department , however we also offer a bespoke induction programme.

To provide support to the multi professional team, by undertaking appropriate duties following assessment and planning of requirements by the registered nurse. Additionally, to provide support by undertaking non nursing and ancillary duties.





At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Maintains effective communication and good relationships with children, parents, carers, relatives and staff.

Accept delegated duties within parameters of capabilities and competencies.

Complete documentation in accordance with Trust policy

Participate in programmes of in-service training as required

Chaperoning of children during medical examinations

Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees.

Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment.

Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages.

Checking and maintaining stock levels.

General house keeping duties


This advert closes on Wednesday 6 Nov 2024

*Please note this post will be closed early once a sufficient amount of applications have been received*

The pathology departments at North Tees and Hartlepool NHSfT and South Tees Hospitals NHSfT are working collaboratively to develop a joint service with services being delivered on both hospital sites. As a result this will require cross site working, with the potential to work at any site as needed.

An exciting opportunity has arisen for a professional, motivated and innovative Healthcare Science Support Worker to join the Pathology Laboratory at North Tees and Hartlepool NHSfT working in Pathology Reception.

This post is initially based at the University Hospital of North Tees site, but cross site working will be required as needed. The department operates a 24 hour, 7 days per week shift system at agenda for change rates. The successful candidate is expected to be fully flexible and work the full range of shifts.

Although not essential it would be an advantage if you have previous experience working within a laboratory.

The department has full UKAS accreditation and IBMS training approval. CPD is actively encouraged.

The Pathology specimen reception Healthcare Science Support Worker role forms part of the Pathology reception team focussing on the area of pre-analytical preparation of patient specimens across all sites. They will also work in close co-operation with other pathology departments according to set protocols.

Excellent verbal and written communications skills, teamwork and an aptitude for problem solving are essential, as is a flexible attitude to work and willingness to adapt to changes in working practice.



At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey

“Together we are North Tees & Hartlepool”

See attached Job Description for details of the role, for the full details of the positions roles and responsibilities.


This advert closes on Thursday 24 Oct 2024

**Advert may close early due to number of applicants**

The pathology departments at NTH and STH are working collaboratively to develop a joint service with services being delivered on both hospital sites. This will require cross site working as appropriate

An exciting opportunity has arisen for a motivated and enthusiastic Healthcare Science Support Worker to join the Pathology Laboratory at North Tees and Hartlepool NHS FT in the Cellular Pathology Department.

Healthcare Science support workers perform routine tasks in the laboratory supporting the work of the Biomedical Scientists and contribute to the efficient and effective running of the department. The post holders will be involved in data input and will also participate in specimen preparation e.g. checking patient and sample details correspond and performing manual tasks to protocols, “house-keeping” duties, stock control and record keeping..

The department operates between 07.00 - 18.00. Monday to Friday and the post holder is expected to work flexibly within these hours,.

Full training in all aspects of the job will be provided in house in accordance with the department training policy and on successful completion of training the post holder will be given the opportunity to complete the IBMS Certificate of Achievement Part I.

The department has full UKAS accreditation and IBMS training approval. CPD is actively encouraged.

Please note - this post may close once sufficient applications have been received



Main duties within the Cellular pathology department include

Undertake data entry tasks, inputting patient and specimen information into the pathology specific computer systems

Competently deal with all sample types received into the department including those which may carry transmissible infection risks and follow the appropriate protocols for handling such specimens

Participate in the storing, retrieving and disposal of specimens and specimen records in accordance with legislation, policies and procedures

Undertake “house-keeping” duties as necessary including cleaning, basic maintenance of equipment and support the maintenance of stock levels

Support dispatch of samples to other laboratories which may have complex requirements

On a rotational basis, the post holder will carry out the role of MDT co-ordinator, where patient reports and specimens need to be collated in line with tight timescales.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey

“Together we are North Tees & Hartlepool”

The full job description and person specification is attached in the documents section of this advert. Please contact Simran Uppal should you required further information.


This advert closes on Monday 9 Sep 2024

**advert may close early due to volume of applications**

Main Theatres Department

University Hospital North Tees

37.5 hours per week

Contract Type : Permanent

Disclosure Check: ENHANCED

Would you like to be part of an increasing service delivering high quality care to patients?

Have you got a caring nature and a willingness to learn and develop new skills in a supported environment?

We have a vacancy for Band 3 Theatre Support Workers within main theatres.

You will help provide a high standard of care to patients undergoing anaesthetic and surgical procedures, assisting in the departments workload and delivering a quality service in a professional manner.

To provide support to the multi professional team by undertaking appropriate duties following assessment and planning of requirements by a registered practitioner. Additionally to provide support by undertaking non nursing and ancillary duties.

The post holder will work as a member of the multi professional team with supervision/guidance from registered practitioner.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Adheres to Trust policy and procedures governing health and safety in the workplace.

The safe conveyance and movement of patients to and from theatres between wards and departments by bed/trolley/wheelchair/assisted walking

Assist with the preparation/positioning of patients and equipment for a theatre list

And be familiar with the operating tables and their fitments

Assist the professional healthcare worker during the delivery of Pre, Peri and Postoperative care and respond as directed by the healthcare professional in emergency situations.

Complete documentation in accordance with NMC standards.

Prevention and control of hospital acquired infection by ensuring the correct disposal of linen and clinical waste and maintaining close liaison with the Trusts control of infection department.

Carry out cleaning and care of equipment being aware of manufacturer’s recommendations.

Assist in the stocking of shelves and storage of equipment.

Act as a member of the theatre team with regard to cleaning theatre furniture and floors at the conclusion of lists.

Following appropriate level of training in the Theatre areas accept delegated duties within parameters of capabilities and competencies.

Implementation of Trust Risk Management Strategy and understand implications of same within area of work.

Ensure attendance at all mandatory training events and identify/maintain own professional/personal development needs via the Trust’s appraisal process and development opportunities.

Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff

Tackle discrimination and harassment, and promote equality and diversity in the workplace

Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
1. Control of Infection

Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene. To undertake annual training/updates in infection prevention and control.


1. Communication and Working Relationships

Communicate with patients, including carers and relatives promoting good public relationships

Communicate effectively with all the multi-disciplinary teams and liaise with other agencies, as appropriate promoting positive working relationships
1. The most challenging part of the job

To achieve competence to a level defined locally thus demonstrating the ability to function as a member of the Theatre team.


This advert closes on Wednesday 18 Sep 2024

24 hour covering both North Tees and Hartlepool sites. Reporting to the Emergency Care Team Lead via Directorate Admin Manager, the post holder will assist in the provision of an efficient, effective and comprehensive administrative service to clinicians and their associated staff in main work area and also throughout the trust as and when required in line with service needs.

Using appropriate technologies and equipment, and taking direction and guidance from the admin Team Lead where appropriate, the post holder will produce all work outputs to a high standard of quality that meets the organisations requirements for Information Governance, RMS, and CQC and is compliant with all associated policies, procedures and guidelines.

Being the first point of call for patients the the Emergency Care departments and to book patients onto the Systmone data base. Retrieve details for patients and insert onto Systmone. Booking follow up appointments as required. Assist in planning and prioritising of workload to ensure that all service requirements and priorities are met

Data entry and retrieval of results/information where appropriate through the effective use of available technologies.

Under the direction of the Admin Team Leader, assist in providing interim short-term cover throughout the work area where appropriate for instances such as sickness absence/annual leave etc.

Assist in ensuring a healthy, safe and secure working environment for self and work team.

Any other ad-hoc duties as and when required in line with service needs.

Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.

Tackle discrimination and harassment, and promote equality and diversity in the workplace

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

The Unscheduled Reception team provides care for patients accessing unscheduled care. Across both sites North Tees and Hartlepool, over a 24 hour period 7 days a week, working alongside a multi-disciplinary team to ensure that all patients receive an exceptional level of care.

The applicant will be expected to have an NVQ at level 2/3 in Business Administration (or equivalent)

experience of System One and Track Care would be advantageous.


This advert closes on Thursday 29 Aug 2024

To comprehensively assess patients, gaining information about their physical health, mental health, social issues as well as their alcohol history to format a plan of care based on the patients individual needs.

With the support & guidance of senior nurses, advise & support emergency department staff on admission criteria for patients with alcohol issues attending the department.

To liaise with & build strong professional relationships with other healthcare professionals both within the hospital & external agencies, to meet the needs of the patient.

To develop therapeutic relationships with clients.

To screen patients to identify those at risk from alcohol related health and social problems (hazardous drinkers) & those whose health is being damaged by alcohol (harmful drinkers) & undertake appropriate interventions or referrals.

To undertake individual case management to provide immediate & on-going support to those patients who are unsuitable or unwilling to engage in community services.

To attend multidisciplinary meetings to discuss referrals, frequent attenders or patients in treatment.

To make accurate assessments of the risk patients pose to themselves and others & take necessary action within Trust safeguarding guidelines.

To educate patients & their families on alcohol related harms & deliver brief advice.

To provide training to Trust staff on screening and brief interventions, and to participate in the development and delivery of education programmes.

The band 5 Alcohol Care Team Nurse will be an integral member of the Alcohol Care Team which provides care and treatment for patients with alcohol misuse issues. This nurse will assess patients who misuse alcohol and advise Trust staff on the care and management of acute alcohol related issues and care plans. They will participate in the development and delivery of education programmes for Trust staff in the speciality of alcohol misuse. The band 5 nurse will be responsible for supporting a caseload of individual patients who are not engaging in the community which results in hospital admission and frequently attend Trust services. The band 5 alcohol care team nurse will be willing to be flexible to meet the needs of this new team and must demonstrate knowledge, expertise and passion in working within the speciality of alcohol misuse. The job role will include cross site working but will predominantly be based on the North Tees site. The working hours are Monday to Sunday day time hour’s dependent on the service need..

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

· To demonstrate compassion and empathy towards patients with alcohol misuse issues.

· To maintain your personal and professional development to meet the changing demands of the job.

· To participate in a review of your own performance regularly and the development of personal development plan annually.

· To take responsibility for your own actions.

· To escalate any concerns to the lead alcohol nurse.

· To adhere to professional, organisational and departmental standards/policies at all times.

· To recognise your own personal strengths and weaknesses and have the ability to identify appropriate strategies to enhance these strengths and overcome or minimise any weaknesses.

· To demonstrate effective time management, prioritisation, resource management, self-motivation and team work.

To have an ability to be self-reflective


This advert closes on Friday 30 Aug 2024

Are you looking for a new challenge and passionate about developing pharmaceutical quality control services?

We have an exciting and rare opportunity available for a registered scientist professional to join our team and specialise in this area.

This post provides you with the opportunity to focus on innovation, quality improvement and service developments within the highly technical field of pharmaceutical QC.



Specialising in Microbiological services (environmental and process monitoring including identification to species level) you will work closely with the operational service delivery teams.

You will work closely with the lead pharmacist for quality, overseeing the management of quality, validation and R&D. You will develop the quality managementand validation teams to ensure competency and capability.

You will take a lead role in research and development within the lab and ensure delivery against annual business plan, providing assurances of progress to the Associate Director of Pharmacy, Transformation and Business, and to theChief Pharmacist.

You will work closely with service managers and technical specialists.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

The post holder will be the technical specialist with responsibility for innovation and service development management within Pharmacy Quality Control and Aseptics Services, facilitating and managing service development and quality improvement programmes.

Oversight and Leadership for all innovation and service developments within the SQCL. The post holder will also advise in all innovation and service developments within the aseptics unit where appropriate.

A key focus for these service developments will be the Environmental Monitoring Services provided to customers. The post holder will provide microbiological professional and technical expertise.

· The post will be responsible for the planning and delivery and monitoring of all projects from all aspects of the service – ensuring all innovation and R&D is carried out according to best practice and GMP. This will require working closely with and guiding all technical experts in the department, to ensure successful delivery.



· Support the Lead Pharmacist for Quality (Deputising where appropriate) and the Operational Manager of the SQCL Lab, with delivery of service, ensuring the smooth running of the QA and innovation aspects of the service. Supervising and guiding SQCL staff and ensuring they are supported throughout the duration of the service development projects.



o This will require ensuring the operational quality service is conducted professionally and in a timely way.

o This will include monitoring the quality meetings and quality indicators are within targets and appropriate mitigation and corrective actions are implemented as and when appropriate.



To make significant contribution to the development of the medium to long term strategy for the service and to ensure that the fundamental aspects of service are in place.

Provide leadership which inspires, motivates and empowers others within SQCL and Pharmacy department.

Provide all aspects of Line management of the Operational Quality teams.



The post holder will be responsible for coordinating safe standards of service delivery, monitoring and controlling expenditure, monitoring the quality of support and environment and ensuring safe staffing levels at all times.

Contribute to the development of all staff within SQCL and Aseptics, with particular responsibility for ensuring all staff have a thorough understanding of the scientific aspects of the environment and the implications of practice and behaviours within the facilities. The post holder will work closely with the Education and Training Lead to ensure all staff development is monitored and documented appropriately.


This advert closes on Tuesday 30 Jul 2024

Reporting to the Service Manager, and supported by the Senior Administrators.



The post holder will provide and develop effective, efficient administration and clerical support. Where appropriate, will provide support to the clinical service in response to the needs of the service.



To ensure the highest quality of administration standards are met and maintained.





To resolve problems that may occur within the administration support service provided.



To assist in the planning and execution of work arising from direct line management



To support the Service Manager / Senior Administrators in the daily operational systems and procedures.



To support the Service Manager / Senior Administrators with Induction and training of any new staff.



To arrange for all staff timely access to the mandatory training system (ESR), and monitor the compliance to the required courses relevant to their roles.



Monitor the generic email accounts / highlighting to the Senior Administrator any issues noted with emails not replied to or actioned in accordance to the policies and procedures



Support with creation of a weekly rota for staff, utilising the administrative Maps e-rostering system to create the rota as well as recording any absence / sickness / shift swaps for administration staff.







Please refer to job description

The post holder will provide and develop effective, efficient administration and clerical support. Where appropriate, will provide support to the clinical service in response to the needs of the service.



To ensure the highest quality of administration standards are met and maintained.



To support the development, implementation and organisation of complex and new administration systems and services.



To support the collation and timely dissemination, of statistical data necessary to service requirements.



To resolve problems that may occur within the administration support service provided.



To assist in the planning and execution of work arising from direct line management



To support the Service Manager / Senior Administrators in the daily operational systems and procedures.



To support the Service Manager / Senior Administrators with Induction and training of any new staff.



To arrange for all staff timely access to the mandatory training system (ESR), and monitor the compliance to the required courses relevant to their roles.



Monitor the generic email accounts / highlighting to the Senior Administrator any issues noted with emails not replied to or actioned in accordance to the policies and procedures



Support with creation of a weekly rota for staff, utilising the administrative Maps e-rostering system to create the rota as well as recording any absence / sickness / shift swaps for administration staff.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Please refer to job description

The post holder will provide and develop effective, efficient administration and clerical support. Where appropriate, will provide support to the clinical service in response to the needs of the service.



To ensure the highest quality of administration standards are met and maintained.



To support the development, implementation and organisation of complex and new administration systems and services.



To support the collation and timely dissemination, of statistical data necessary to service requirements.



To resolve problems that may occur within the administration support service provided.



To assist in the planning and execution of work arising from direct line management



To support the Service Manager / Senior Administrators in the daily operational systems and procedures.



To support the Service Manager / Senior Administrators with Induction and training of any new staff.



To arrange for all staff timely access to the mandatory training system (ESR), and monitor the compliance to the required courses relevant to their roles.



Monitor the generic email accounts / highlighting to the Senior Administrator any issues noted with emails not replied to or actioned in accordance to the policies and procedures



Support with creation of a weekly rota for staff, utilising the administrative Maps e-rostering system to create the rota as well as recording any absence / sickness / shift swaps for administration staff.


This advert closes on Tuesday 16 Jul 2024

Working under the direction of the Executive Assistant to the Managing Director / Assistant Company Secretary the post holder will be required to be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.

The post holder will use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service.



Please note this vacancy may close early if sufficient applications are received.

Assist in the provision of a comprehensive and timely secretarial and administrative support service to the Executive Assistant to the Managing Director / Assistant Company Secretary and also the PA to the Director of Governance / Company Secretary and Director of Finance

Assist in the timely preparation of meeting agendas and collate any related documents and information relating to meetings for distribution to participants.

Attend meetings to take minutes as and when required and type up minutes from own or others notes or recorded instructions with strict deadlines.

Maintain and follow-up action logs from meetings, ensuring audit trail of actions taken is accurately recorded.

In the absence of the Executive Assistant to the Managing Director / Assistant Company Secretary and / or the PA to the Director of Governance / Company Secretary and Director of Finance where appropriate, act as a point of contact by receiving and greeting visitors, dealing with telephone calls and queries in a manner consistent with legislation, policies and procedures whilst demonstrating effective communication skills and discretion.

Support the maintenance of the statutory and corporate registers for the company.



At North Tees and Hartlepool Solutions LLP our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

North Tees and Hartlepool Solutions LLP is a subsidiary company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development.



Assist in the provision of a comprehensive and timely secretarial and administrative support service to the Executive Assistant to the Managing Director / Assistant Company Secretary and also the PA to the Director of Governance & Company Secretary and the Director of Finance.

Assist in the timely preparation of meeting agendas and collate any related documents and information relating to meetings, interviews, appeal hearings etc., for distribution to participants.

Attend meetings to take minutes as and when required and type up minutes from own or others notes or recorded instructions with strict deadlines.

Maintain and follow-up action logs from meeting, ensuring audit trail of actions taken is accurately recorded.

In the absence of the Executive Assistant to the Managing Director / Assistant Company Secretary and, the PA to the Director of Governance & Company Secretary and Director of Finance where appropriate, act as a point of contact by receiving and greeting visitors, coordination and provision of hospitality where appropriate, and dealing with telephone calls and queries in a manner that is consistent with legislation, policies and procedures whilst demonstrating effective communication skills and discretion.

In the absence of the Executive Assistant to the Managing Director / Assistant Company Secretary and, the PA to the Director of Governance & Company Secretary and Director of Finance attend meetings to take minutes as and when required and type up minutes from own or others notes or recorded instructions with strict deadlines.

In the absence of the PA to the Director of Governance & Company Secretary and Director of Finance, provide cover to manage the central alerting system, ensuring the appropriate distribution of alerts and collation and return of responses.

Dealing with issues as they arise if appropriate and taking accurate written messages and passing more complex queries to relevant staff members where required.

Type miscellaneous correspondence, notes, reports, presentations etc., including highly confidential and complex documents to a high standard of quality using appropriate technologies.

Maintain office systems, including data management and filing.

Collate the Hospitality Register for North Tees and Hartlepool Solutions LLP and submit monthly declarations.

Support the maintenance of the North Tees and Hartlepool Solutions LLP Authorised Signatory List.

Manage and maintain the North Tees and Hartlepool Solutions LLP On-Call Rota.

Support the maintenance of Declarations of Interest Register, Fit & Proper Persons and other statutory and corporate registers.

Support the Executive Assistant to the Managing Director / Assistant Company Secretary and, the PA to the Director of Governance & Company Secretary and Director of Finance by liaising with other departments, following up information and gathering data as needed.

Supporting compliance with data protection principles;

Comply with all statutory and mandatory training.

Any other duties that may reasonably be requested, including supporting in other areas of the business as and when required.


This advert closes on Tuesday 11 Jun 2024

**Please note this Vacancy will be closed early once reached a certain number of applicants. Previous applicants need not apply**

An exciting opportunity has arisen to be part of our busy and dynamic ICT team in the role of a Support Technician.

This team supports many aspects of Trust clinical and non-clinical systems & hardware within North Tees & Hartlepool NHS Foundation Trust.

This role is a full time post working 37.5 hours per week, as well as participating in an out of hours on call rota

The ideal candidate would have a good knowledge across a broad range of ICT Applications and operating systems including, but not limited to, Microsoft Windows, Active Directory, PDQ, SCCM, RDP, DameWare

NB:

In regards to base, North Tees or Hartlepool site is negotiable

With over 5000 users, 3000 desktops, 700 networked printers, and 150 applications spread over circa 40 geographic locations within Tees and Durham Valley, applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware in order to provide solutions for end users both over the phone and in person.

You will assist with all aspects of the day to day administration and management of ICT systems, having a good breadth and depth of ICT knowledge gained through experience, as you will be required to work without supervision and will need to understand the complexity of the overall ICT environment within the Trust.

Working closely with the ICT Focus Groups, staff you should understand the key role of team working and its part in delivering successful customer service.

Knowledge/experience of supporting existing NHS information systems on a range of platforms will be an advantage.

Applicants will require a Full UK driving license.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

To maintain all systems in a state where the business processes of the trust can be guaranteed. Ensure that planned and unplanned interruptions to these services and systems are dealt with efficiently and satisfactorily.

To carry out the installation, support and maintenance of ICT provided devices, their associated software applications and their peripheral equipment

To provide a 1st & 2nd line fault fix service for ICT software and hardware using SMS remote control software and as a roaming field engineer.


This advert closes on Tuesday 28 May 2024

An exciting opportunity has arisen to work within the Care Groups supporting the Care Group Directors.

The post holder will provide high quality, professional, effective/ efficient Personal Assistant and administrative services to the Care Group Directors, meeting the high demands of the post, by being flexible, professional and organised. This will include the provision of administrative support to various meetings and working groups that may be established.

To provide high quality, professional, effective/ efficient Personal Assistant and administrative services to the Care Group Directors meeting the high demands of the post, by being flexible, professional and organised.



At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

The post holder will be required to provide a high quality, professional, effective and efficient PA and administrative service, meeting the high demands of the post, by being flexible, remaining calm and professional and organised.


This advert closes on Sunday 12 May 2024

Please see attached job description for full details

Reporting to the Healthy Lives Administration Service Lead, and supported by the Senior
Administrators and Medical Secretaries
- Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
- Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to
support the provision of care to patients.
- Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
- Participate in any/all associated training, development and appraisal processes relevant to post


Please see attached job description for full details

1. Be fully conversant with and adhere to all organisational policies, procedures and guidelines to assist in the provision of a comprehensive secretarial and administrative support service to clinicians and
their associated staff, to ensure the timely and effective processing of all patient related information, including clinic letters, reports, referrals, appointments, occasional minute taking etc
2. Under the direction of the Senior Administrator and through the effective use of all appropriate technologies and systems, be responsible for the effective and timely transcription of patient correspondence by ensuring that all medical transcription work is prioritised effectively in accordance with job type. Escalation to Senior Administrator should a backlog of transcriptions become apparent.
3. Turnaround times and target timescales and that all work outputs are completed to a high standard of quality and accuracy whilst meeting all departmental and organisational requirements for information governance, data protection and confidentiality

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Please see attached job description for full details

4. Assist in the data entry and retrieval of results/information where appropriate through the effective use of available technologies and assist in the arrangements for chasing investigation reports, checking reports received and bringing results of key importance or abnormality to the PA or relevant clinical staff as and when required.
5. Assist in the organisation of the referral of patients for further treatment, investigations and appointments etc., in accordance with clinicians’ instructions.
6. Ensure any urgent work is completed within the specified timescales with escalation to appropriate levels of staff when required.
7. Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOP’s
and trust guidelines.
8. Deal with any queries from service users including patients and their representatives, in a manner that is consistent with legislation, policies and procedures whilst demonstrating understanding,
empathy and discretion, checking patient and GP demographic details when in contact with patients and taking accurate written messages and passing more complex queries to relevant staff members where appropriate.




This advert closes on Wednesday 27 Mar 2024