Total 26 education training job vacancies in Customer Service category in city of london london ec1r 4tf

Little Zaks Academy Seeking a Cook/Chef to plan and prepare nutritious, well-presented, and appropriate meals and snacks for children at our Ropes Crossing centre. Monday - Friday with set hours, enjoy a great work-life balance with no weekends Modern, purpose built centre & excellent kitchen facilities Inclusive & supportive team & get mentored by our experienced centre management Little Zak's Academy  is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment. Our staff are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children. We select our staff based on knowledge and values, vision for children and learning, and commitment to families. We are seeking a Cook/Chef to prepare warm & nutritional meals using rotational menus for the children in our care at Ropes Crossing centre. This is a permanent part-time position working 35 hours per week from Monday to Friday 7 hours/day (excluding breaks). About the role: Prepare morning tea, lunch, and afternoon tea for the children based on a 4-week rotating menu Ensure that the meals prepared meet the special dietary needs of the children with allergies & cultural preferences Ensure safe and hygienic storage, handling and preparation of food and drinks Order food supplies in line with menus and within the Centre's budget and check of food deliveries made to the Centre To work with the Centre Director to create and prepare a wholesome menu Communicate positively with children and staff on a daily basis About you:   Relevant qualification in hospitality/commercial cookery/nutrition or early childhood education Previous experience in a similar role desirable Menu planning and allergy management experiences Current Working with Children Check or willingness to obtain one Food Safety Supervisors Certificate or willingness to obtain one First Aid Certificate or willingness to obtain one Benefits for you:  Competitive remuneration $500 annual bonus 50% staff childcare discounts for your own children A paid day off on your birthday & a well-being day (on top of your annual leave) $1,000 staff referral bonus for every successful referral Continuous career development opportunities and Future Leaders Program Study allowances to upskill your qualification including ECT degrees (T&Cs apply) Travel Allowances (T&Cs apply) Mentoring from our values-driven Leadership Team and full support from a well-established Support Office Employee Assistance Program We are dedicated to ensuring the safety and well-being of children by implementing a comprehensive screening and interview process, conducting thorough candidate reference checks, and other checks to foster a child-safe organisational culture. We are an equal opportunity workplace where diversity is embraced. We foster a culture that supports inclusion and we encourage all qualified candidates to apply.  Do not miss out on this great opportunity!  If this sounds like you then, please click ‘APPLY NOW’ or call 0485 982 484 for more information. Job Publish: 19-10-2024 Job Expire: 18-11-2024 Please click to View more detail / apply .

Little Zaks Academy Seeking a Cook/Chef to plan and prepare nutritious, well-presented, and appropriate meals and snacks for children at our Strathfield centre. Monday - Friday with set hours, enjoy a great work-life balance with no weekends Modern, purpose built centre & excellent kitchen facilities Inclusive & supportive team & get mentored by our experienced centre management Little Zak's Academy  is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment. Our staff are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children. We select our staff based on knowledge and values, vision for children and learning, and commitment to families. We are seeking a Cook/Chef to prepare warm & nutritional meals using rotational menus for the children in our care at Strathfield centre. This is a permanent part-time position working 30 hours per week from Monday to Friday 6 hours/day. About the role: Prepare morning tea, lunch, and afternoon tea for the children based on a 4-week rotating menu Ensure that the meals prepared meet the special dietary needs of the children with allergies & cultural preferences Ensure safe and hygienic storage, handling and preparation of food and drinks Order food supplies in line with menus and within the Centre's budget and check of food deliveries made to the Centre To work with the Centre Director to create and prepare a wholesome menu Communicate positively with children and staff on a daily basis About you:   Relevant qualification in hospitality/commercial cookery/nutrition or early childhood education Previous experience in a similar role desirable Menu planning and allergy management experiences Current Working with Children Check or willingness to obtain one Food Safety Supervisors Certificate or willingness to obtain one First Aid Certificate or willingness to obtain one Benefits for you:  Competitive remuneration $500 annual bonus 50% staff childcare discounts for your own children A paid day off on your birthday & a well-being day (on top of your annual leave) $1,000 staff referral bonus for every successful referral Continuous career development opportunities and Future Leaders Program Study allowances to upskill your qualification including ECT degrees (T&Cs apply) Travel Allowances (T&Cs apply) Mentoring from our values-driven Leadership Team and full support from a well-established Support Office Employee Assistance Program We are dedicated to ensuring the safety and well-being of children by implementing a comprehensive screening and interview process, conducting thorough candidate reference checks, and other checks to foster a child-safe organisational culture. We are an equal opportunity workplace where diversity is embraced. We foster a culture that supports inclusion and we encourage all qualified candidates to apply.  Do not miss out on this great opportunity!  If this sounds like you then, please click ‘APPLY NOW’ or call 0485 982 484 for more information. Job Publish: 19-10-2024 Job Expire: 18-11-2024 Please click to View more detail / apply .

Emotional Literacy Support Assistant (ELSA) - ASAP start - Croydon

A welcoming and inclusive primary school in Croydon is currently looking for an ELSA to join their dedicated and friendly team of support staff to work with children across EYFS, KS1 and KS2.

Supporting children both individually and in small groups, including children with SEMH and SEND, the main aim for you as an Emotional Literacy Support Assistant will be to help each of your key children to feel happy in school and to be able to reach their full potential, academically and personally.

As an ELSA, your key responsibilities will be:

• Planning individual and group sessions to provide mentoring and emotional support for children
• Supporting children through a number of things, such as loss and bereavement, anxiety, bullying, and anger management
• Working closely with other members of staff, including class teachers, other support staff, and the SENDCO
• Monitoring the progress of your key children
• Helping children with relaxation techniques and social skills

Prior experience working in a school or childcare setting and supporting children with SEND and/or SEMH needs is needed for this position as an Emotional Literacy Support Assistant, and a strong understanding of social, emotional, and mental health challenges in children is important. A background in psychology would also be desirable, but not essential.

This is a full-time ELSA role to work Monday-Friday (8:30am-3:45pm) and to last long-term until the end of the academic year, as the children need consistent support and someone they feel they are able to trust. You will be able to see the progress your key children make across the school year, making it a very rewarding role. There is also the potential for it to become a permanent position in the future.

Apply now to be considered for interview!

Care Coordinator
Location: Wandsworth Area, London
Salary: £25,000 - £27,000 per annum
Contract Type: Full-Time, Permanent

About Us:
We are a well-established homecare provider, delivering high-quality, person-centered care to individuals across the Wandsworth area. Our dedicated team of 30 Care Assistants provides between 800 and 1,000 care hours each week, supporting clients with diverse needs to live independently in their own homes. We are passionate about offering exceptional care and ensuring continuity for all our clients.

Role Overview:
As a Care Coordinator, you will play a key role in the smooth running of our service, ensuring that all care is delivered to a high standard and that staff rotas are effectively managed. You will be responsible for overseeing care schedules, coordinating shifts, managing staff absences, and liaising closely with clients and their families.

Key Responsibilities:

Scheduling & Coordination: Manage the weekly rota for a team of 30 Care Assistants, ensuring each shift is covered and all client needs are met.

Absence Management: Handle unplanned absences, finding cover and updating clients on any necessary changes.

Client Matching: Assign Care Assistants to clients based on compatibility, care requirements, and location to maintain consistency and quality of care.

Compliance & Documentation: Ensure that all records are kept up-to-date, in line with regulatory standards and company policy.

On-Call Duty: Be available for on-call support one week in every three, to handle emergencies or last-minute changes.

Team Support: Offer guidance and support to Care Assistants, addressing any issues or concerns that may arise.

Communication: Serve as a primary point of contact for clients and their families, ensuring satisfaction and handling any feedback effectively.

Benefits:

Competitive salary of £25,000 - £27,000 per annum
On-call responsibility one week in every three
Central office location in Wandsworth with no requirement to drive

Criteria:

Experience: A background in homecare is essential, with experience in coordinating and managing rotas preferred.
Organizational Skills: Strong organizational abilities and attention to detail to handle scheduling, documentation, and client management efficiently.
Communication: Excellent interpersonal skills to maintain strong relationships with both clients and care staff.
If you are a dedicated, organized professional with a background in homecare and experience managing rotas, we would love to hear from you. Join us in making a difference in people’s lives every day.

We have an exciting Permanent, Senior Care Assistant job vacancy in Wandsworth, SW18, Southwest London, easily accessible via the A3, A205, and bus routes 44, 77, and 87.

Benefits:

Salary: £27-28K per annum.
Additional pay for care calls.
Office/Community split: 1-2 days office, 3-4 days in the community.
Hours: Mon-Fri, 9am-5pm; flexible evening/weekend work.
On-call rotation: 1 week in 3.
37 days annual leave.

About the Employer:
This well-established, private, homecare provider is highly respected and has been rated "Good" by the Care Quality Commission (CQC). They deliver between 800-1000 hours of homecare weekly, offering personalized care to individuals in the Wandsworth, Putney, and Battersea areas. They have built a reputation for delivering high-quality, compassionate care.

Duties:
You will supervise and observe our team of Care Assistants whilst working, offering advice, support and guidance where needed. You will paly a key role in ensuring Quality & Compliance and ensuring we are providing a fantastic service. You will ensure our carers and those we support are a good match and put the client at the centre of all decisions. You will work with families and outside agencies to ensure that all their care needs are being met.
Supervise a team of care workers.
Conduct assessments and update care plans.
Ensure high standards of care delivery.
Liaise with families and healthcare professionals.
Support care workers in the field.

Criteria:
2-3 years in Adult Social Care.
Experience as a Care Assistant or Support Worker.
Strong supervisory skills.
A passion for supporting vulnerable adults in their own homes.
An excellent communicator with high levels of customer service.

About Us: Social Care & Education Jobs is your recruitment partner, guiding you through the application and interview process. Apply now, and a friendly team member will provide further details about this rewarding role and employer.

About The Company
The Primrose Family is recruiting!
Our Primrose service is located in a lovely residential area of the city called St Peters, and will support 4 Young Adults moving from residential college to their first home in the local community.
At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

About The Role
As a Senior you’ll join us with previous experience in a support role, and able to hit the ground running. Thanks to your support with day to day activities, care plans and reviews, you’ll help us make a difference to the lives of the individuals we support.
Our Senior Support Workers are there to ensure the health, welfare, education and development of the people we support is promoted at each step of their journey.
Now we've shared a glimpse of what it's like to work for us, let us introduce ourselves. We’re Salutem and we are committed to making a positive impact on the lives of thousands of children and adults in England and Wales across our residential homes, schools and day centres. Our dedicated support teams empower individuals to overcome any obstacles and live the life they choose.
Each day will be different, and the main focus of your role is to provide daily support to adults in our residential services. It’s definitely not a normal 9-5, you can work days, nights, and flexible shifts too. Talking of ‘dream’ jobs, some of our shifts are sleep-ins!
We want the best for everyone we support and that's what makes us a family. If you have the ability to support someone to feel at home, be their true self, and do what makes their heart happy - we want to hear from you. This is a meaningful role and will suit someone who is looking to make a difference and make memories that'll last a lifetime.
We know our staff put 100% into building brighter futures for the individuals we support. That's why we offer career progression no matter where you start in the organisation. Your progress here will be regularly reviewed and as you gain expertise your rate of pay will increase. We believe in creating a Career from Care and we want the support workers we recruit now to become our managers of the future!
We’re committed to supporting the wellbeing of our team and our benefits package has something for everyone – including these key highlights:
- Competency Frameworks and Pay Scales – We have a development and reward initiative in place for all our individual colleagues and teams, showing clear career pathways, progression & promotion opportunities, and pay scales to work towards if desired.
- Blue Light Card – Working in social care, all our staff qualify for thousands of discounts in shops, restaurants, and venues on the high street with a Blue Light Card. You can register to get 2-years access to the Blue Light Card for £4.99 and reclaim this cost via our expenses process.
- Wagestream - Any day can be payday with Wagestream, as you can withdraw some of your wages earned early.*
- Care Friends, Refer-a-Friend Scheme – Instantly earn points and cash rewards for referring people you know for roles at Salutem.
- Sovereign Health Care Plan – Affordable cover to help with your healthcare and private medical costs.
- Canada Life, Group Life Assurance - To protect all our staff from day one of employment, we provide a Death in Service benefit via Canada Life, which is offered at 1 x your annual salary.
- Blink, our internal communications app - Giving you a voice and a sense of community across the organisation.
- Pension scheme - for all qualifying staff
- Free DBS check (Disclosure and Barring Service)

As an organisation, we're committed to supporting our teams and offering a range of perks that look after your financial, mental, emotional and physical wellbeing.

*Terms and conditions apply.
We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too.

Full Time Children's Residential Night Support Worker, job vacancy, Letchworth Garden City, Stevenage.

Previous experience of working in the social care / Children’s sector is essential for this role.

Location: Shepreth, Cambridge (Commutable from Royston, Cambridge, Saffron Walden, Bassingbourn, Litlington, Fowlmere, Barrington, Foxton, Harston, Haslingfield, Great Shelford, Sawston, Whittlesford)

Benefits
Salary: £11.72 - £12.78 per hour + £25 per night shift allowance (£4K per year) Joining Bonus: £1500

About the Employer
Social Care & Education Jobs is proud to partner with a leading provider of Specialist Education and Supported Living services for children, young people, and adults with disabilities, including Autism. This full-time, permanent position offers an opportunity to make a meaningful difference in a children's residential home that also provides school education and support for children with severe/multiple learning disabilities and complex needs.

Our client is dedicated to empowering young people with the tools and opportunities to create the lives they aspire to. They offer high-quality teaching, individual support, and expert-led integrated therapy to help students with additional learning needs achieve their goals.

Benefits:

£11.72 - £12.78 per hour + £25 per night shift allowance (£4K per year)
£1500 Joining Bonus
Permanent, Full Time, 40 Hours per week
4 Week Rota Pattern of 14 Shifts 8.45pm - 8.15 am
33 Days Holiday entitlement including Bank Holidays
Opportunity to complete your Level 3 Diploma in Residential Childcare
Fully funded training and DBS
Life assurance, Competitive pension, Health cash back plan
High street discounts
Employee assistance programme, Car lease scheme, Bike to work scheme
Fully funded training and qualifications.

Key Duties:
Provide exceptional care for our children and young adults during the night
Assist with bedtime routines, including washing and changing
Promote healthy sleep patterns
Perform regular checks on children and young adults throughout the night, addressing any issues that arise
Ensure all medical needs are met
Maintain a safe, supportive, and calm environment
Participate in light housekeeping duties during quieter periods, such as loading the dishwasher and keeping the environment tidy
Administer and record prescribed medication accurately
Communicate effectively, build trust, and support the children and young adults to enhance their independence.

Essential Criteria:

Successful candidates are likely to demonstrate:
Willingness to learn and exceed expectations.
Experience in the Care industry (experience with children with additional needs is advantageous).
Ability to encourage supportive independence.
Exceptional communication skills and patience.
Resilient and positive nature.
Creativity in meeting the unique needs of young adults or children.
Ability to work on a rota pattern, including every other weekend.

Safeguarding
Successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This position is exempt from the Rehabilitation of Offenders Act 1974, allowing the organisation to request disclosure of all convictions and cautions (including spent ones) to ensure suitability for working with children. Our client is committed to safeguarding and promoting the welfare of children and young adults and is an equal opportunities and disability confident employer.

How to Apply:
Join them and make a difference in the lives of children and young adults with special needs. Apply today!

Social Care & Education Jobs will assist you with your application and answer any questions you may have and support you throughout the application and interview process.

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.

Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities

Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we priorities the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:

Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based

Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment

Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

About The Role
We support around 15 young adults with disabilities helping them to live a life they love. We don’t just care for the individuals we support, we care about them. We love to get out and about, from going to football, day trips, special events, nights out, bowling - you’ve probably seen us having a laugh in some corner of this city!

As a Flexi-Bank Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.

Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.

About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

''

Contract type: Permanent

Hours: 37.5 per week


Do you want to make the difference to the lives of children and young people across the Isle of Wight?

Do you want to have a once in a career opportunity to set up and oversee a brand new School Improvement service within the new Children’s Services Directorate at the Isle of Wight Council?

Do you like a challenge, but want to live and work in a beautiful part of the country?

If so, come and join us on the Isle of Wight, as we transform education on the Island.


What will you be doing?
· Responsibility for improving the outcomes of all children and young people across the Island.
· Set up and manage the School Improvement Service, including Governor Services including line management.
· Take responsibility for developing a traded service.
· Line manage Post 16 and Early Years, atop of school improvement.
· Work with external stakeholders to improve the opportunities for our children and young people.
· Take responsibility for developing and monitoring service planning, including KPI’s.
· Represent the department within the various meetings and partnerships.
· Work with senior colleagues to drive forward the Education Strategy.
· Work with senior colleagues to improve SEN provision across the Island and contribute towards our Safety Valve work.
· Work with senior colleagues to contribute towards our Area SEND preparation.
· Improve the outcomes for children and young people with SEND.

About you
· A qualified teacher, with significant school leadership experience.
· Able to work as part of a team, taking responsibility for areas they lead on.
· Ability to access face to face meetings locally.
· High quality verbal and written communication skills.
· A commitment to ensuring children and young people across the Isle of Wight achieve their best outcomes and develop into independent adults.

As a new department we are building our reputation and relationships with schools and across the council.

We are ready to embark on a journey of development and growth and we are looking for enthusiastic and creative people to join a Senior Leadership Team which supports an ethos of distributed leadership across the Service, and who will help all our colleagues to be the best they can be.


About you, we look forward to hearing from applicants who have:
· A commitment to creativity and innovation.
· Excellent interpersonal and communication skills.
· A passion for improving the life chances of others, and particularly those from vulnerable and/or marginalised groups.
· An ability to work collaboratively with different professionals.

In line with the Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Proud member of the Disability Confident employer scheme

Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact is required to join a well-established company based in Ealing, West London.

NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

All levels of experience considered (see below for extra details)


SALARY: £30,000 per annum + Generous Benefits (see below)

LOCATION: Ealing, West London (W5) – 100% Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week (for Full-Time position)

4 different shift patterns on a rota basis, with start times between 8:30am – 9:30am and finish times between 4:30pm – 5:30pm


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact.

Working as the Customer Service Advisor / Contact Centre Agent you will support the organisation’s customers with queries such as making payments, booking appointments and repair issues. No two days are ever the same working in this busy and fast paced call centre where you will put customer experience at the heart of what you do.

As the Customer Service Advisor / Contact Centre Agent you will be responsible for managing and resolving each query with a dedicated and positive attitude, putting people first by working for a company with a social purpose to make lives better.


What if I don’t have previous contact centre experience?

Fear not! Some of the best recruits in the Contact Centre have not had previous Contact Centre experience. From Teaching Assistants and Bus Drivers to Retail experience – the company focus on people’s ability to communicate effectively, awareness of the impact they can have and passion for delivering a solution orientated experience for their customers.


DUTIES

Your duties as a Customer Service Advisor / Contact Centre Agent will include:

• Contribute to the effective running of the call centre, managing inbound calls from their residents, delivering a high-quality responsive experience

• Understand, assess and manage queries, concerns, or complaints to ensure they achieve satisfactory outcomes and escalating when appropriate

• Accurately record all call details on up to 4 different systems to maintain detailed resident files ensuring accurate and updated information

• Respond and manage email queries from their customers in a timely manner

• Record initial repair & maintenance requests and arrange appointments by consulting with internal colleagues and external 3rd parties

• Deliver services in a clear and understandable way that meets the diverse needs of their customers & communities

• Work towards company service level agreement in line with individual and team KPI’s


CANDIDATE REQUIREMENTS

• Proven experience of delivering exceptional customer service, in a call centre or other environment working closely with people

• Resilience in managing conflict and proactive in finding solutions to queries for a diverse customer base

• Excellent communication skills, both verbal and written - Proficient in using computer systems, CRM software (they use Microsoft Dynamics), and other relevant tools

• Ability to remain calm and empathetic in high-pressure situations

• A commitment to finding the best solutions for each customer enquiry

• Ability to multitask when talking to customers, updating systems, and booking appointments

• Able to show an ability to work towards and achieve targets


INTERVIEW PROCESS

You will be contacted by a member of the recruitment or contact centre team to discuss your application further.

The company is recruiting for up to 10 new colleagues to join the busy teams in Ealing, London. With this in mind, they plan to invite people into the office in Ealing to take part in an assessment centre to get to know your skills and experiences better.

These dates will be in October and will likely be for half a day. They will share further details on what to expect to get your prepared should they progress your application further.


ONBOARDING AND TRAINING

Your training and onboarding will be key to setting you up for success. You will have a comprehensive training programme to get you comfortable and confident using the systems, customers, your colleagues and key departments you’ll be working closely with and everything in between.


BENEFITS

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
• Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.


APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12627

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Full-Time, Permanent, Support Worker, job vacancy, Shepreth area of Cambridge. Situated directly between Cambridge & Stevenage just off the A10 and on commutable by train.

No experience necessary as full training & qualifications provided. Complete your Level 3 Diploma in Health & Social Care - Fully Funded by the employer.

Benefits
£11.72 - £12.78 per hour. / £24'400 - £26'600 per annum
£1500 Welcome Bonus
4 Weekly rota patterns
Average 40hrs per week.
Full time or part time (min 24hrs) shifts/hours available including weekend only hours.
Paid DBS Check.
Funding to complete Level 3 Diploma in Health & Social Care
33 Days Holiday including bank holidays.
Pension, Life Assurance, Health Cash Back & High Street Discounts.
Car lease scheme, bike to work scheme.
Duties
You would be working within a Supported Living environment which provides support for Young Adults who have learning disabilities. This fantastic service provides support & education for younger adults with profound, multiple learning disabilities. You will support with:

Life Skills & the opportunity to reach their full potential.
Personal Care needs inc personal hygiene and dressing
Activities - Shopping trips, leisure activities, hobbies
Assist with Therapies inc Hydro Therapy, Sensory rooms.
Support with Music and Art in the Skills centre
Ensuring good bedtime routines and sleeping patterns.
Ensuring any medical needs are followed.
Ensure that you create a safe environment for both the Young Adults & your work colleagues.
Recording information and administration.
Employer

This employer strives to achieve outstanding Schools Colleges & Training Facilities for Children & Young People with Special Education needs. With a team of dedicated team of Teaching, Support, Therapists & managers, together they all strive to bring out the best in every pupil and prepare them for Adult life. Their Schools & colleges have fantastic facilities and cater for Primary, Secondary & further education children. The facilities range from Science Labs, horticulture, catering, mechanics and much more. The children are supported from the moment they arrive. They are constantly challenged, and they believe in setting high expectations, enabling them to reach their full potential. As an employer they fully invest in their staff team, with opportunities to gain further qualifications, continuous professional development, career progression and the opportunity to make a massive difference to the lives of those with a disability.

Apply
If you are interested in this vacancy and want to know more then please click on apply. Once you have applied one of our team will contact you and answer any questions you may have and tell you more about this outstanding provider and hopefully progress your application to interview stage.

Exciting Opportunity for an SEN Teaching Assistant at Olympus School in CR2 9LQ!

Randstad and Horizon Care and Education are excited to present this rewarding opportunity.

Position: SEN Teaching Assistant
Salary: £22,287
Start Date: September 2024
Contract Type: Permanent

About Us

Olympus School in Croydon is a specialised SEN secondary school committed to providing exceptional educational experiences for our students. We focus on personalised learning and inclusivity to empower students with special educational needs in a supportive environment.

Mission Statement: Empowering Futures, Driven by Dedication

At Olympus School, our mission is to create an inclusive and nurturing environment where every student can thrive. As an SEN Teaching Assistant, you will play a crucial role in shaping these bright futures.

Role Overview

As an SEN Teaching Assistant at Olympus School, you will support the delivery of engaging and personalised lessons for students with special educational needs. Your role will be pivotal in fostering a positive learning atmosphere that promotes academic progress and personal growth.

Minimum Requirements

• Relevant qualifications or experience working with children
• Up-to-date safeguarding and child protection knowledge

Ideal Candidate Qualities

• Enthusiasm for working with young learners
• Ability to support students with diverse learning needs
• Proactive, patient, and nurturing approach
• Strong communication and teamwork skills

Why Choose Olympus School?

Joining Olympus School means becoming part of a supportive team dedicated to making a meaningful impact on students' lives. Here are some benefits:

• Competitive salary packages
• Occupational sick pay
• Festive bonus
• Blue Light Card benefits
• Referral scheme with cash incentives - earn up to £2500 per referral!
• Financial wellness services
• Life Assurance
• Tastecard perks - amazing discounts on dining, cinema, groceries, and UK attractions!
• Opportunities for career progression through our Education Academy, with continuous training and professional growth
• Tailored induction program featuring face-to-face training, online modules, shadowing, and local onboarding
• Comprehensive therapeutic training and support through our SHINE program
• Access to diverse free online courses on various topics
• Employee assistance program - confidential support through Bupa
• Supportive leadership and management
• Top-notch CPD opportunities
• Free eye examinations
• Community and wellness initiatives

If you are an enthusiastic and dedicated SEN Teaching Assistant seeking an exciting role in a specialised SEN secondary school, we invite you to apply now and start a rewarding journey with Olympus School. For more information, please contact natasha.bentley@randstad.co.uk.

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

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We're on a mission to give our colleagues an amazing work/life balance

At OFG we are trialling the 4 day working week, we will be rolling this out once we have gone through our exciting period of growth and are fully staffed - there has never been a more exciting time to join us.

Become a Pastoral Support Assistant at Syon Manor College part of Options Autism and start working towards yours.

Up to £20,931.45 per annum, dependent on experience
Term Time Only
Permanent
About the role

Enjoy a rewarding education career and have a real impact on young people’s lives. Join an amazing team creating supportive, nurturing environments where our pupils achieve far more than they ever expected.

As a Pastoral Support Assistant you will connect directly with the brilliant young people we care for, helping to make sure they get the very best from their education. Each individual has a diagnosis of Autism and may have additional needs. They have so much potential, and they will rely on you to guide their learning journeys bespoke to them.

You will help support the class teacher/tutor in order to ensure the delivery of a high-quality education for all students. You will support the teacher and/or tutor to all education policies and procedures are implemented in full. To support the class teacher and/or tutor in organising the classroom, its resources, student groupings and displays to provide a stimulating learning situation appropriate for students with autistic spectrum disorder.

You will face challenges and overcome them as you flourish and thrive, sharing your skills and learning from others as your career takes you as high as you always dreamed you could go.

Every day will be different, but you will have all the support you need, with lots of skills and experience to draw on along with valuable advice and guidance too.

Who we are looking for

You will be adaptable and ready to work in a variety of classroom roles, both indoors and outside according to individual need. Taking a responsive and caring approach, you may be running classroom activities, leading outdoor experiences or supervising students as they explore further afield.

Our schools are built on great teamwork and mutual support. If you enjoy working as part of a dedicated team, sharing knowledge, experience and learning, simply fill in our safeguarding-compliant application form and a member of our team will be in touch.

About us

Syon Manor College is a new post-16 provision for young people with autism and complex needs. The college will offer a broad curriculum of academic, vocational and life skills learning including BTECs, GCSEs, Functional Skills and ASDAN accreditations which will work towards Employability or Independence and Duke of Edinburgh qualifications.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

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