Total 7 manufacturing production job vacancies in Customer Service category in SGP - Singapore - Singapore (70 Tuas West Dr)

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

1. Being the first point of contact for visitors and callers.

2. Handling all telephone calls, redirecting them or taking messages in a timely and professional manner.

3. Handle day to day front desk reception duties.

4. The receptionist is responsible for handling incoming/outgoing mail and courier within the office. Franking postal mails and dispatch franked mails to the nearest Post Box, send registered mails to the Singapore Post Office as required.

5. Stock take of stationary/pantry/lounge needs and replenish orders.

6. Handling inventory of worker uniform & PPE etc.

7. Monitors the usage of meeting rooms in the office. And ensure rooms are scheduled appropriately and may assist in setting up.

8. Maintain all the meeting rooms and lounge arrangement.

9. Maintain the cleanliness of the reception area, meeting rooms and lounge area.

10. Provide administrative support to team members in HR as necessary.

11. Perform duties assigned with a positive attitude, exercising responsible initiative and diligence.

12. Other ad hoc duties as assigned from time to time

Requirements:

· Min GCE N/O/ITE level or other equivalent.

. At least 2 Year(s) of working experience in the related field

· Good telephone etiquette and customer service skills.

· Able to perform tasks with minimal supervision and able to work in a fast-paced environment

· Good in organisational and time management skill

· Computer Literacy/Administrative skill

. Adaptability and willingness to learn new tasks

. Able to start work within short notice

• Lead and Manage Customer Service Team.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Roles and Responsibilities:

• Provide customer service support
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.

Qualifications and Experience:

• Degree in Planning, Business Mgt, Supply Chain.
• 3 – 4 years of Customer service working experience, preferably in Oil & Gas Industry, Manufacturing
• Good working knowledge of MS Excel, Word, Power Point
• Able to work in a deadline driven environment

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice