Total 120 Others level Customer Service job vacancies in Bangalore Anchorage

MAJOR DUTIES:

• Maintains, programs, and repairs all telecommunications radio and radio IT equipment for Denali National Park and Preserve in NPS Region 11.
• Plans and implements telecommunication installation procedures involving a variety of communications equipment, services, security methods and operating techniques to ensure proper installation of telecommunications equipment.
• Provides technical expertise and support to the Alaska Region Communication Center and all stakeholders by maintaining telecommunications equipment to ensure continuity of operations.
• Formulates and submits recommendations along with design specific recommendations to enhance operability and develop a plan to enhance communications within the park.
• Represents the Park as a technical specialist for interagency planning and problem solving in all multi-agency management areas and acts as a liaison with the State of Alaska in the joint use of the state-run trunked radio system.

TERM APPOINTMENT:
This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Starting at $81,956 Per Year (GS 11)

WHAT IS THE HUMAN CAPITIAL OFFICE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office, Engagement and Retention Office

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short- and long-term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

Starting at $122,198 Per Year (IR 4)

WHAT IS THE COMMUNICATIONS & LIAISONDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Communications & Liaison; Stakeholder Liaison Office.

The following are the duties of this position at the full working level.

Develops and implements standardized liaison and communication plans which include selecting appropriate key message, determining delivery method and assessing effectiveness of the campaign.

Provides feedback and recommendations to management (field and headquarters) regarding liaison activities, issues impacting compliance, value of products, communication channels and success of outreach efforts.

Applies technical tax law and procedures in the development of elevated issues often requiring coordination with external stakeholders and include research in current IR Code, current and proposed regulations, and processing procedures.

Participates on teams/task forces and supports the creation of educational and communication materials. Represents the Area Manager in meetings and conferences with a variety of internal and external stakeholders.

Starting at $72,553 Per Year (GS 11-12)

WHAT IS THE HUMAN CAPITAL OFFICE (HCO) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office, Office of Human Resource Strategy, IRS University

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

This position serves as an Academy Dean in the IRS University (IRSU) and directs the activities
of the IRSU Taxpayer Services Academy (TSA). TSA is committed to driving exceptional business
performance and taxpayer experiences by providing effective training curriculum design
reviews & learner experience oversight, facilitating instructor availability and development, and
ensuring use of the most effective and relevant Learning and Development Industry
technologies and processes.

As Academy Dean, TSA ,you will:

• Serve as a principal advisor to the Chief Learning Officer (CLO) on issues involving training programs and policy. Partner with key business unit executives to identify, develop, launch, monitor, and review the effectiveness of TSA programs and take necessary corrective action.
• Coordinate the delivery of IRS training programs associated with customer service to taxpayers. Perform critical roles which include overall strategic planning through linkages to the education community, external partners, and councils and boards.
• Oversee the execution of projects that identify and resolve current workforce learning or competency gaps to improve employee performance and therefore achieve the IRS mission and organizational goals.
• Provide leadership and direction through subordinate senior and frontline managers. Delegate sufficient authority to subordinates to effectively manage resources and provide a supportive environment for creativity and innovation.
• Establish Academy short- and long-range program policies, strategies, and objectives. Coordinate strategy and policy implementation, and monitors execution across the organization. Oversee the development and monitoring of the current multi-year operation plans, including the development of balanced organizational performance and operational measures.

Starting at $122,198 Per Year (IR 1)

WHAT IS THE PRIVACY GOVERNMENTAL LIAISON AND DISCLOSURE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Privacy Governmental Liaison and Disclosure (PGLD), Privacy, Policy, and Compliance (PPC)

The following are the duties of this position at the full working level.

• Serves as an advisor who provides technical and administrative guidance on Privacy/disclosure issues. Also, develops privacy-related policies for nationwide application to both internal and external customers.
• Plans, develops, coordinates, and establishes operating methods and procedures for accomplishment of privacy mission and implements the privacy program objectives to ensure guidance and procedures comply with all applicable Federal privacy legislation, regulations, OMB guidance, and IRS policies for integration of privacy as a foundation within the IRS systems such as Privacy, Civil Liberties Impact Assessments (PCLIAs) and updates to training materials and instructions for preparing less complex PCLIAs-surveys, social media, etc.). Meets with managers and senior analysts within the Service to articulate and assist in meeting the overall goals and objectives of the privacy program.
• Serves as liaison to internal and external customers to clarify and resolve issues (PCLIAs, data loss incident, theft, incoming responses to policy guidance and screening privacy mailbox). Provides guidance and advice on Privacy Act and laws ensuring compliance in these areas. Plans and conducts educational training sessions on Privacy and eGovernment Acts requirements. Also, develops, implements, and maintains privacy policies and procedures.
• Conducts risk assessments and determines appropriate remediation actions (Business PII Risk Assessments, BPRA). Analyzes data to evaluate program risk or vulnerabilities of disclosure and privacy breaches. Prepares communication products/reports highlighting risks and mitigation strategies.
• Conducts internal investigations of the actions of employees who have a reported data loss incident, disclosure, loss, theft, or an email stopped by the Safeguarding Personally Identifiable Information Data Extracts (SPIIDE) system. Using information obtained during the investigation, conducts risk assessments for instances of a loss or disclosure of sensitive but unclassified (SBU) data including personally identifiable information (PII) and determines appropriate remediation actions such as notification of impacted individuals and management. For output from monitoring programs, such as SPIIDE, determines if instances of possible non-compliance with policy should be referred to management for possible administrative action or other remediation.
• Conducts investigations of personnel security, data encryption and security breaches. Manages IRS data breaches and IRS impact from external data breaches that impact national security. Ensures Privacy in securing systems (SharePoint, Shared Drive, Access databases, etc.) to avoid inadvertent disclosures or erroneous release of federal tax information (FI) and personal identifiable information (PII) which also impact national security. Conducts risk assessments and determines appropriate remediation actions. Analyzes data to evaluate program risk or vulnerabilities of disclosure and privacy breaches. Prepares communication products/reports highlighting risks and mitigation strategies.

Starting at $86,962 Per Year (GS 12)

WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: HUMAN CAPITAL OFFICE FRONT OFFICE COS

The following are the duties of this position at the full working level.

• Serves as a lead or principal team member in planning, organizing, and directing team efforts in conducting individual studies of major programs to develop the annual assessment plans, schedule, and implement internal control standard operating procedures. Prepares and assists in developing new assessment guide that contains detailed assessment methodologies and project milestones designed to determine compliance with applicable laws, regulations, and policies/procedures, effectiveness of internal control, and management of risks in human capital programs. Meets with top-level managers and executives within the Service to define risks challenges to programs and socialize annual assessment plan/schedule. May provide technical oversight, direction, training, and guidance to lower graded team members and managers in serviced organizations.
• Plans and carries out independent assessments to manage HCO compliance and risk management program to reduce risk and improve compliance within the operations. Performs comprehensive reviews, process mapping and execute program analyses to evaluate and assess program/project effectiveness and provide recommendations to rectifies significant and high-risk areas, potential program issues and problems. Identifies actual or potential performance problems, emerging patterns, and new developments.
• Researches applicable laws, regulations, policies, and procedures on human capital programs operations. Identifies and responding to risks and assessing the effectiveness of the system of internal controls in human capital programs. Gathers and documents sufficient, competent, and relevant information and data to provide the basis for assessment conclusions. Develops and employs innovative analytical techniques to assess the efficiency, effectiveness of human capital program operations.
• Conducts root-cause analysis on the observations of non-compliance with laws, regulations, and policies and procedures and ineffective program operations. Conducts independent quality review of comprehensive assessment reports to ensure conclusions reached are fully supported by evidence collected and analysis performed.
• Prepares written internal comprehensive assessment reports and/or conduct verbal briefings for top-level managers and executives within HCO and across the IRS that clearly and concisely communicate the issues and program improvements identified in the assessment and includes recommendations that influences program decisions and/or improve business entity's processes and controls which persuade HCO to implement the recommendations from the audit results and assessment.

Starting at $103,409 Per Year (GS 13)

WHAT IS THE LBI - Large Business and IntertionalDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International ADCCI

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $122,198 Per Year (IR 4)

WHAT IS THE COMMUNICATIONS AND LIAISON; OFFICE OF COMMUNICATIONSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Communications and Liaison; Office of Communications; Intranet & Digital Services Support Branch

The following are the duties of this position at the full working level.

Performs assignments that are agency-wide in scope and have significant impact on issues facing the Division. Examples include participating in Business Reviews of field and headquarter offices, serving on task forces or study groups as the Division representative to address regional or service wide issues, or performing independent analyses of regional or service wide operations. The incumbent must be knowledgeable of the Division Commissioner's policies and ensure that views are well represented. The incumbent may also represent the Division Commissioner on local Federal executive projects or similar. activities.

Leads teams of Division managers and employees, or independently studies complex problems facing the Division's functions or those of particular concern or interest within the Division. This may require. coordinating input from activities outside the Division, or identifying new or modified methods of performing work that requires the incumbent to demonstrate expert analytical or process analysis skills.

Coordinates cross-functional activities within the Division, including development of unit operating plans, Business Plan and Business Review assessments and reports. Assists the Division Commissioner with oversight responsibilities by conducting specific studies and analyses to support operational reviews and to measure achievement of goals and performance expectations, execution of plans, accomplishment of benchmarks, compliance with directives, and effective utilization of resources.

Analyzes program areas to discern trends in program delivery such as effectiveness of incorporating various applications into audit and compliance processes, analysis of consolidated report data to measure effectiveness in meeting baselines, or the degree to which program plans and achievements support strategic initiatives. Serves as the process analysis expert within the Division, and applies skills to local or service wide issues.

Performs follow-up reviews of subordinate operations to monitor and independently report on progress
toward implementing local unit and Business Plan action items, Integrity program initiatives, executive
expectations, and administrative or operational review corrective actions.

Starting at $122,198 Per Year (GS 14)

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Strategy Customer Relations

The following are the duties of this position at the full working level.

• Lead and manage end-to-end transformation projects, including planning, execution, and monitoring of progress. Identify areas for improvement and developing strategies to optimize processes. Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives. Design and implement change management strategies to ensure smooth adoption of new processes and systems across the organization. Develop and manage comprehensive project plans, including timelines, milestones, risk assessments. Independently lead projects or tracks within of the scope of work or programs; scope the project & work streams. Understand the overall program to manage scope and dependencies.
• Performs assignments that are agency-wide in scope and have significant impact on issues facing the operating unit. Conducts business reviews of the office, serves on task forces or study groups, and performs independent analysis on headquarters or service-wide program operations. Assignments are focused on business process change, including coordination of modernization with information technology as well as non-technical issues which support or are impacted by process improvements.
• Prepares agency directives, memoranda, Service wide policy statements, and other written guidelines and recommendations relating to the project, collaborating closely with HCO policy and compliance, communicating to customers, and monitor compliance as appropriate.
• Ensures compliance with overarching policies established by IRS, Treasury, OPM, and Executive Orders. Program areas often cross functional lines and require incumbent to integrate strategic planning issues such as streamlining and improving personnel system structure, rules, and processes; providing for far-reaching change management throughout the IRS work force; benchmarking and evaluating progress and results; persuading senior officials to find common ground and accept controversial proposals.
• Formulates polices and strategies to drive business adoption of the multiple and various service wide payroll, orientation, and benefits programs and personnel systems; influences the delivery of incremental deployments; and ensures service-wide collaboration with business and information technology organizations.

Starting at $122,198 Per Year (GS 14)

Fire Suppression, Monitoring, and Post-Fire Activities -Leader within a wildland fire module or crew in fuels management, fire suppression, monitoring, and post-fire activities, applies an understanding of firefighter safety, fire behavior, topography of the area, weather, fuels, and training in fire management work to direct suppression operations and to recommend and implement tactical strategy on attacking, controlling, or mopping up fires, building or patrolling firelines, cleaning up burned areas within firelines, suppressing spot fires, felling snags or trees, and cutting brush.

Fire Preparedness - Ensures assigned crew members and equipment for the specific fire assignments or daily work assignments are in a state of readiness for the assignment or initial attack. Participates in or leads physical fitness programs. May serve as an alternate in other fire program areas such as logistical dispatch, cache warehouse, incident business, and administrative support.

Fuels Management and Prevention -Leads less-complex fuels management projects or participates in more complex projects that may include gathering data for monitoring programs and implementing prescribed fire, and mechanical and biological treatments; inventorying fuel beds; and piling vegetation debris.

Leadership -Leads firefighting personnel by directing their activities when suppressing wildland fires or by serving as a situational leader on wildland fires by directing the work of a small crew of firefighters in building firelines, burning out, mopping up, and patrolling firelines.

Starting at $54,292 Per Year (GS 8-9)

WHAT IS THE TAS- TAXPAYER ADVOCATE SERVICE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Executive Director Systemic Advocate (EDSA), Exam Technical Advocacy

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

Starting at $103,409 Per Year (GS 13)

WHAT IS (AP) APPEALS THE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The IRS Independent Office of Appeals has career opportunities for you!
https://www.youtube.com/watch?v=QFsgUOIPXRs


Vacancies will be filled in the following specialty areas:
Independent Office of Appeals, Operations Support, Business System Planning, Modernization

The following are the duties of this position at the full working level.

• Formulates business system plans using advanced information technology and makes recommendations that influence major nationwide change in business practices and policies.
• Directs broad complex long-term studies and research projects requiring application of advanced analytical and statistical methods and the most current and advanced information technology in order to recommend extensive system upgrades.
• Analyzes new business systems and establishes measures to capture business benefits. Prepares recommendations and implements business systems plans to meet long and short-range business goals.
• Identifies and recommends business systems pilot sites, makes recommendations on discontinuing pilot programs as necessary, manages the pilot programs and provides business executives with comprehensive test evaluation reports and recommendations to improve business systems nation-wide.
• Manages and coordinates complex business systems integration in multiple agency locations.
• Assesses the impact of new programs and legislative changes on existing business systems and resources. Presents findings through consolidated status reports, oral presentations, memoranda, and other documents as required. Makes recommendations to management on resources for user acceptance testing.
• Formulates policies, develops program plans, designs and issues directives and instructions, and develops recommendations to improve business systems policy to business executives.

Starting at $122,198 Per Year (GS 14)

WHAT IS THE WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Director Cross Border Activities


The following are the duties of this position at the full working level.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $122,198 Per Year (IR 4)

The major duties of the Supervisory Program Coordinator position include, but are not limited to, the following:

• Provides leadership, strategic plans, and work assignments to volunteer team by setting goals, establishing, evaluating, and adjusting priorities, and analyzing work performance. Work includes setting servicewide standards, policy, and processes for VIP Program.
• Oversees and manages a government-wide service-based platform to meet the needs of internal operations, multiple agencies, and particpaing public (volunteers).
• Manages multiple complex and large-scale projects incorporating multiple needs and perspectives and applying technical expertise and analysis to assure successful completion.
• Develops and implements a strategic communication plan to reach both internal and external stakeholders while collaborating with leadership, coworkers, other directorates and workgroups, parks, regions and partners.
• Serves as the senior advisor to leadership on volunteer policy, management, safety, and operational expertise for volunteer management in the NPS. Is a leader in the industry and undertands trends, philosophies, and implementation.

Starting at $123,370 Per Year (GS 14)

IRS Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Selected applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. In addition, the IRS implemented the new IRS Forward Recent Graduate Program that includes an additional year of formal development, training, networking, project teams, and may include rotational assignments.

Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career/career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to:

• Successful completion of at least 1 to 2 years of continuous service depending on the position;
• Completion of at least 40 hours of interactive training;
• Mentorship;
• Demonstration of successful job performance; and
• Meet the qualification position standards.

Conversion to the competitive service is not implied or guaranteed.

If selected, you will be placed in a developmental position as a Human Resources Specialist, GS-0201- GS7 with promotion potential to GS-12 in one the division(s) listed below:
HCO - Human Capital Office

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Human Capital Office Front Office COS


The following are the duties of this position at the full working level.

Knowledge of, and skill in applying, fundamental Human Resource Management (HRM) laws, principles, systems, policies, methods, and practices; as well as interviewing, analytical, and research techniques sufficient to conduct factfinding and recommend solutions to moderately difficult but well-precedented and/or recurring issues and problems.

The supervisor instructs the employee on the purpose of the assignment and its scope, limitations, expected deadlines, and priorities. The supervisor also advises the employee on peculiarities of new assignments. The employee works independently, but within the framework the supervisor established and in conformance with established practices and prescribed procedures, and refers problems not covered by the supervisor's instructions or guides to the supervisor for help or a decision. The supervisor reviews completed work closely to verify accuracy and conformance to required procedures and any special instructions, reviews findings and conclusions to ensure they are supported by facts, and typically reviews in detail the more difficult work of a type the employee has not previously done.

The employee uses a number of guidelines that are directly applicable to the assignment. Guidelines prescribe established procedures and techniques and provide clear precedents. The employee uses judgment in selecting and applying the most appropriate guidelines, determines the appropriateness and applicability of any minor deviations within existing guidelines, and refers to the supervisor situations to which the existing guidelines cannot be applied or require significant deviations.

The work consists of easily distinguishable tasks with a series of related steps or processes. The employee chooses from various alternatives by recognizing differences among a few easily distinguishable situations. The employee exercises judgment regarding the most appropriate approach that is in accordance with established procedures and practices.

NOTE: The incumbent is required to satisfactorily complete on-the-job training and related instructions from their respective Business Unit. Upon satisfactory completion of statutory requirements and contingent upon the recommendation of the supervisor, the incumbent may be eligible for non-competitive promotion to target position upon meeting time-in-grade restrictions and the following requirements: (1) Incumbent demonstrates ability to perform at target grade level; (2) Higher level work exists at target grade level; (3) Increased responsibilities are assigned; (4) Supervisor recommends promotion; (5) Incumbent completes all required training and conditions of employment, and; (6) Incumbent completes all regulatory requirements for career ladder promotions. Consequently, promotion is not guaranteed.

Starting at $49,025 Per Year (GS 7)