Total 258 Others level Customer Service job vacancies in Blackpool, FY3 9HF

Company: Service Care Solutions
Trust: Lancashire & South Cumbria NHS Foundation Trust
Location: Fylde and Wyre CAMHS Service, 150 - 153 Whitegate Drive Blackpool, FY3 9ES

Position: Mental Health Nurse
Specialisation: CAMHS

Shift Pattern: Monday - Friday | 9am - 5pm
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• To independently carry out assessments for young people.
• To complete hospital care & discharge plans
• Support the team collaboratively.
• Signpost to appropriate services and make safeguarding referrals when required.

Qualifications and Requirements:

• Hold a degree in Mental Health Nursing
• Fully enhanced valid DBS
• CAMHS experience is required.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Contract- Permanent Hours- 18.5 per week (Monday, Tuesday and Wednesday AM) Salary- £24,027 – £25,183 pro-rata, per annum Blackpool Coastal Housing manages almost 5,000 social housing properties across Blackpool, providing related services to its tenant and leasehold customers and regenerating areas to create opportunities for our local residents to thrive. We currently have a fantastic opportunity to join our Operational Repairs and Maintenance Team as a part-time Customer Service Advisor and you might be exactly who we’re looking for! The role - Ref: 24/088Customer Service Advisor Customer Service Advisors are the first point of contact for all enquiries, by various mediums from members of the public, BCH tenants and Health and Social Care professionals, providing advice and support on a range of enquiries relating to repairs, disrepair and adaptation work to all tenures of properties of some of the most vulnerable residents within Blackpool. The role requires an excellent standard of customer service along with a pro-active and positive attitude, to achieve outcomes that are right first time for our customers. Through making unprompted extra efforts to satisfy customer needs, avoiding customer complaints, taking ownership of enquiries and proactively feeding back information to customers in a timely manner. The ideal candidate will have excellent customer service skills, accomplished communication and listening skills and display an efficient, effective, professional and sympathetic manner when dealing with customers and treating all enquiries in a fair, sensitive and confidential manner. The role is based within a small team of Advisors located within the wider Repairs Team and it also provides day to day administrative support across the Operations Services and Customer Service teams, which will include recording customer complaints and resolving stage 1 complaints. Applicants should be competent in the use of IT systems, including Microsoft applications, as all repair requests with descriptions are recorded on the Housing Management System.You should possess demonstrable organisational and time management skills and be able to prioritise your own workload, whilst positively supporting other members of the team and service. You should possess a minimum of 3 GCSEs (or equivalent) to include Math’s and English at grade C/4 or above and have a flexible approach to working arrangements to meet service demands. The post holder must have experience of working in a customer service environment, with experience of working in a call centre being desirable. About Blackpool Coastal Housing Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do. BCH continues to expand its services across many areas and we currently employee just under 200 committed and valued staff. Our services include an Operations Service providing responsive repairs to our valued tenants, empty homes management and refurbishment/capital works across Blackpool. Supported Housing; including supported living in Sheltered Schemes, Young People’s Resettlement Schemes including Care Leavers and Emergency Housing for those that find themselves homeless. Our Care and Repair Service allows Blackpool residents to remain in their own homes through the Adaptations team providing the necessary aids/adaptations for this to be achieved. The More Positive Together (MPT) and MPT Steps Programmes help provide support to local residents in accessing the employment market, as well as BCH providing typical Housing Service functions of Rents, Lettings, ASB and Neighbourhoods.BCH is a dynamic, ambitious and forward-thinking organisation who strives to be the best at everything we do, whether that's repairing a boiler or building a new home.We know that our people are our most valuable assets, and we want to find and nurture the best people to help us deliver excellent customer service. By working together, we can make a real difference – Inspiring People to Build Sustainable Communities.If you have a strong customer focus and want to join an ambitious, growing organisation, we will help you to develop skills and achieve your own personal goals. BCH is a great place to workEvery member of staff comes to work here with one vision in mind, “Inspiring People to Build Sustainable Communities” and our values help guide the way we all work towards this.Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders: - Positivity- Respect and Compassion- Integrity- Dynamism- Energy BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion.We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people’s lives across Blackpool.We also offer a fantastic reward and benefits package which includes: - Competitive rates of pay- 26 days paid annual leave per annum, in addition to 8 bank holidays- Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions- An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues- Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work - Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.- Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services- 24/7 Employee Assistance Programme and access to counselling services- Enhanced maternity, paternity and adoption pay schemes- A wide variety of training and learning and development opportunities- Staff Suggestion Scheme- Free annual flu vaccinations and Occupational Health Support How to apply This is a great time to join an ambitious, thriving and expanding organisation. If you like what you’ve read and think you’ve got what it takes to join our team then take action – apply now!For further information about this position please email Kayley Potter, Planning and Customer Service Manager, at kayley.potter@bch.co.uk or 07483 172414.To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available. Please ensure your application clearly demonstrates your suitability for this position. Closing date for applications: Sunday 1st December 2024 at 12 MidnightInterview date: Monday 9th December 2024*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.

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About us:

We are a global leader in the food industry, dedicated to bringing health through food to as many people as possible. We offer a wide range of products that promote the well-being of consumers, including dairy, plant-based options, and specialised medical foods. As part of the customer care team, you will play an essential role in delivering exceptional service to our consumers, representing a well-loved brand known for quality and innovation.

Job Overview:

As a Customer Advisor, you will be the first point of contact for consumers, providing outstanding customer care and support across all communication channels. You will handle queries, product-related concerns, and consumer complaints, ensuring that all interactions are managed in a professional, empathetic, and friendly manner.

You'll be part of a multi-skilled team, collaborating closely with subject matter experts, quality, and knowledge specialists to deliver the best possible experience for our consumers.

The role requires a fluent Finnish speaker with strong English communication skills to effectively engage with both local and international teams.

Key Responsibilities:

• First Point of Contact: Provide excellent customer care by addressing consumer queries, complaints, and product-related concerns across multiple channels (phone, email, chat, etc.).
• Product Expertise: Offer knowledgeable advice on the full range of our products, including food products and foods for special medical purposes, ensuring consumers are fully informed on product use and benefits.
• Complaint Resolution: Manage consumer complaints with empathy, professionalism, and a focus on finding timely, personalised solutions to ensure customer satisfaction.
• Ownership of Customer Journeys: Take full ownership of each customer case, anticipating needs and ensuring that all queries are resolved in a thorough and efficient manner.
• Team Collaboration: Work closely with subject matter experts, quality specialists, and other team members to ensure that Danone's high standards of customer care are met.
• Adherence to Processes: Follow procedures and quality standards to ensure consistency in service delivery and to maintain the brand's reputation for excellence.
• CRM Management: Record and track all customer interactions in the CRM system (such as Salesforce), ensuring accuracy and effective case management.
• Shift Flexibility: Be flexible and available to work across different shifts to support consumer needs at various times of the day.
• Continuous Improvement: Contribute to team discussions and offer suggestions to improve customer service processes and practices.

Skills and Qualifications:

• Fluent Finnish Speaker: Must be fluent in Finnish, with strong written and verbal communication skills.
• English Proficiency: Excellent written and verbal communication skills in English to work effectively with internal teams and external resources.
• Customer Care Experience: Experience in customer service, preferably in the food industry, or a similar consumer-facing role.
• Empathy & Communication: Ability to communicate empathetically and effectively with a wide range of consumers, ensuring a positive customer experience.
• Interest in Food and Nutrition: Strong interest in food products and foods for special medical purposes, with a passion for helping consumers understand their options.
• IT & CRM Skills: Proficient in using Google Suite, Microsoft Office, and CRM tools (Salesforce experience a plus). Strong typing and computer skills are required.
• Flexible & Adaptable: Ability to work across shifts, adapt to changing workloads, and maintain a positive attitude in a dynamic environment.
• Team Player: Self-motivated, with a strong ability to collaborate effectively within a team.
• Positive & Fun: A positive, upbeat attitude with a focus on enjoying the work and contributing to a supportive, enjoyable work culture.

Why Join Us?

• Impactful Role: Your work will directly influence the experience of our consumers, contributing to the reputation of a globally trusted brand.
• Collaborative Environment: Be part of a dynamic, multi-skilled team that values empathy, collaboration, and mutual support.
• Opportunities for Growth: We offer a clear path for career progression and professional development within a global company. We value diversity, encourage flexibility, and ensure that work is not just about results - it's about having fun, too!

If you're a Finnish speaker with a passion for delivering excellent customer service and an interest in food products, we'd love to hear from you. Apply today and join a team that's dedicated to making a positive difference in the lives of our consumers.

An exciting opportunity has arisen for a full time position for highly motivated, suitably qualified, experienced, confident and forward thinking individuals for a Band 7/ Ward manager post to support the inpatient Adult acute and PICU wards at the Harbour. For more information of the extent of this role please feel free to contact Modern Matron, Adele Barker at adele.barker@lscft.nhs.uk.

You must be able to provide clinical leadership and motivation to develop the existing staff whilst maintaining high professional standards, demonstrating commitment to staff development and patient care. Ability to demonstrate sound knowledge of the wide ranging specialties which the wards provide is essential. You will promote and maintain extremely high standards of care whilst supporting and assisting the Modern Matron to implement local and national strategies and initiatives.

You will need to possess excellent interpersonal skills, have strong leadership and staff development skills as well as a proven track record in change management. A strong commitment to your ongoing professional education and development is essential.

The successful post holder will be expected to support across the Harbour footprint and be able to work shifts covering 24 hours, seven days a week, however the main working hours will be Monday to Friday during office hours.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

For more details on this vacancy please review the attached job description and person specification.


This advert closes on Monday 2 Dec 2024

Service Care Education is working on behalf of various Primary Schools in Blackpool to recruit dedicated Teaching Assistants for Primary Schools. These schools aim to establish a reliable and familiar base of staff who can offer regular, short-term support to cover for classroom-based team members.

Sector: Education
Location: Blackpool
Contract Type: Contract, Daily supply, Full-time, Part-time
Salary: £80-£120per day (experience/level dependent).

Job roles/responsibilities:
The schools are seeking Teaching Assistants who are comfortable working in general classroom support roles or providing one-on-one assistance, sometimes at short notice. Schools will do their best to pre-book and give notice, but you may need to be adaptable and ready to support across different Key Stages.

Required Experience and Skills:

• Experience supporting in EYFS/KS1 to KS2.
• Clear and current knowledge of the National Curriculum.
• Strong behaviour management skills.
• Passionate about supporting students at all levels within the school environment.
• Experience working with children with SEN is desirable.

About Service Care Education: Service Care Education is a leading recruitment agency specialising in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide variety of schools across Lancashire. Our experienced and friendly recruitment team is committed to finding you positions that match your skills and career goals. This role offers an excellent opportunity to gain valuable experience and advance your career in education.

Service Care Education is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will complete all necessary checks, including a video interview, obtaining current references, and conducting an enhanced DBS check.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Service Care Education is working on behalf of various Secondary Schools in Blackpool to recruit dedicated Teaching Assistants for Secondary Schools. These schools aim to establish a reliable and familiar base of staff who can offer regular, short-term support to cover for classroom-based team members.

Sector: Education
Location: Blackpool
Contract Type: Contract, Daily supply, Full-time, Part-time
Salary: £80-£110per day (experience/level dependent).

Job roles/responsibilities:
The schools are seeking Teaching Assistants who are comfortable working in general classroom support roles or providing one-on-one assistance, sometimes at short notice. Schools will do their best to pre-book and give notice, but you may need to be adaptable and ready to support across different Key Stages.

Required Experience and Skills:

• Experience supporting in KS3-KS4.
• Clear and current knowledge of the National Curriculum.
• Strong behaviour management skills.
• Passionate about supporting students at all levels within the school environment.
• Experience working with children with SEN is desirable.

About Service Care Education: Service Care Education is a leading recruitment agency specialising in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide variety of schools across Lancashire.

Our experienced and friendly recruitment team is committed to finding you positions that match your skills and career goals. This role offers an excellent opportunity to gain valuable experience and advance your career in education.

Service Care Education is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will complete all necessary checks, including a video interview, obtaining current references, and conducting an enhanced DBS check.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.
.

Service Care Education are currently seeking Cover Supervisors/Supply Teachers to work in Secondary Schools in Blackpool and surrounding areas.

Location: Blackpool
Pay: £110-£180 umb ltd

Do you need flexibility in your job every week?
We have seen a surge in demand for day-to-day cover, and these opportunities can also lead to short-term/long-term positions.

As a Cover Supervisor, you will be responsible for supervising whole classes during short-term teacher absences under the guidance of senior teaching staff. You'll deliver pre-prepared lessons and effectively manage student behaviour. Our dedicated education manager is available to deliver our in-house Cover Supervisor course to help up skill and prepare you for this role.

The required experience for the Cover Supervisor role includes:

• Experience working with children and young people.
• Adequate behaviour management skills.
• A genuine passion for working with and supporting children's learning.
• Experience delivering classes in KS3 and KS4.

About Service Care Education:

Service Care Education is a leading recruitment agency that specialises in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide range of schools across Lancashire.

Our experienced and supportive team of recruiters is committed to matching you with schools that suit your skills and support your career progression. This role will provide valuable experience to help advance your career in education.

Service Care Education is dedicated to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will carry out the necessary checks to complete your registration with us. This includes a video interview, current references, and an enhanced DBS check.

If you are passionate about making a difference in education and want to enjoy the flexibility that comes with this role, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Service Care Education are currently seeking Cover Supervisors/Supply Teachers to work in Primary Schools in Blackpool and surrounding areas.

Location: Blackpool
Pay: £110-£180 umb ltd

Do you need flexibility in your job every week?
We have seen a surge in demand for day-to-day cover, and these opportunities can also lead to short-term/long-term positions. As a Cover Supervisor, you will be responsible for supervising whole classes during short-term teacher absences under the guidance of senior teaching staff. You'll deliver pre-prepared lessons and effectively manage student behaviour. Our dedicated education manager is available to deliver our in-house Cover Supervisor course to help up skill and prepare you for this role.

The required experience for the Cover Supervisor role includes:

• Experience working with children and young people.
• Adequate behaviour management skills.
• A genuine passion for working with and supporting children's learning.
• Experience delivering classes in EYFS, KS1 or KS2 (all would be beneficial).

About Service Care Education:
Service Care Education is a leading recruitment agency that specialises in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide range of schools across Lancashire. Our experienced and supportive team of recruiters is committed to matching you with schools that suit your skills and support your career progression. This role will provide valuable experience to help advance your career in education.

Service Care Education is dedicated to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will carry out the necessary checks to complete your registration with us. This includes a video interview, current references, and an enhanced DBS check.

If you are passionate about making a difference in education and want to enjoy the flexibility that comes with this role, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Assistant Automotive Service Centre Manager required in Bristol.

- Starting salary up to £29-33,000 per annum with around £1,800+ additional annual bonus potential.
- Mon-Fri 8:30am-5:30pm and 1 in 2 Sat 8:30am-4:00pm.

Our client, one of the UK's largest automotive service centre/tyre retailers with multiple centres nationwide, is currently recruiting for an experienced Assistant Centre Manager in Bristo.

Reporting to the Centre Manager and working alongside a small workshop team, as an Assistant Centre Manager, your responsibilities will include:

- Assist the Centre Manager in the operation and daily running of the centre.
- Play a key part in achieving targets including key performance indicators.
- Maximising workflow through the workshop to achieve maximum efficiencies.
- Oversee the maintenance of stock values within the centre.
- Ensuring all Health and Safety requirements are adhered to.
- Implement and enforce company policies and procedures.
- Offer and deliver excellent customer service.
- Assisting with the training and mentoring of employees.

To be eligible you will need to hold commercial experience with a proven background within the automotive sector at a supervisory/management level. You will have the ability to lead and manage a team of individuals, the ability to demonstrate success in developing and maintaining a positive sales culture, a strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience, and experience in maximising sales whilst controlling costs, compliance with centre and management standards. A UK driving licence with minimal points is mandatory.

What's in it for you? For your hard work as an Assistant Centre Manager, our client is offering:

- Starting salary up to £29-33,000 per annum.
- Uncapped centre performance-related bonus scheme around £1,800+ per annum.
- Overtime is subject to availability and paid at a standard rate.
- 32 days annual leave allowance (including the bank holidays).
- Access to in-house training and development.
- Contributory workplace pension scheme alongside various other company benefits.
- Chance to work with the UK's fastest-growing tyre retailer.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-4:00pm.

If you are interested in hearing more about this Assistant Service Centre Manager job in the Bristol area, please contact Hamish Lowrie at Perfect Placement Today.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Fylde Locality



Applications are invited for an experienced B4 Medical Secretary to provide secretarial and administration support to the Consultants and Medics at the Community Mental Health Team, based at The Gateway Centre, Blackpool. The successful applicant will be offered full on the job training.



You will need advanced word processing skills, OCR level III or equivalent word processing experience. In addition you will need digital audio typing experience.

You will need experience of live typing in meetings with excellent summarising skills. You will need previous Secretarial experience. The post holder will coordinate their activities with other members of the secretarial team to ensure an efficient and confidential service is provided. The successful applicants will require a flexible approach and the ability to work across other sites if required for the needs of the service.



Lancashire and South Cumbria NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.



The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services.































The post holder will manage the office administration of the Consultant and other medical staff within the team, providing an efficient and effective secretarial service to support medical staff in maintaining a safe, efficient and effective clinical service.

The post holder will be expected to organise their own time and manage and prioritise their own workload, ensuring urgent matters are dealt with efficiently and that record keeping is accurate and complete. The post holder will be expected to utilise good communication skills to liaise effectively with colleagues and external agencies as required.

The post requires excellent organisational skills including medical audio-typing and live typing if requested by the Consultant eg Best Interest Meetings, or Professionals Meetings. The post holder will utilise a range of technical skills including word-processing, email and computerised diary systems, and employ a range of electronic systems relating to clinical records.

The confidential nature of all work must be understood and safeguarded. The post holder will be expected to cover for absent colleagues as necessary for short periods of time such as annual leave and short-term sickness.



Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.



For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 28 Nov 2024

To actively promote teamwork, respect, integrity, accountability, excellence and compassion within the clinical team in accordance with the Trust values and code of conduct.

To undertake mental health assessments including Risk assessments within a multi-disciplinary assessment team.

To be proficient in referring to other clinicians within the service or referring to other services/agencies where necessary.

To provide a fast, responsive service to assess individual’s needs.

Providing a communication structure between GP’s, IAPT and non IAPT services in LSCFT, non-statutory service, as a means of ensuring the highest possible standards of patient care.

Working as part of a multi-disciplinary team (MDT) you will use your skills, knowledge and understanding to deliver exceptional quality care for adults with moderate to severe mental health difficulties.

As a Lead Practitioner, you will coordinator care by working closely with people who are suffering from various mental health conditions in their own homes or in the community to help them recover from their illness and improve their general quality of life. This role includes assessing patients, providing care/support, developing risk assessments, collaborative care planning, medication management and physical health monitoring, managing patient documents and all other general nursing duties.

Alongside becoming an advocate for the people in your care, supporting and signposting them, so they can focus on their recovery and helping them met their life goals.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Wednesday 27 Nov 2024

Job title Support Worker Department Claimont Head Office Reports to Clinical Operations Job purpose Claimont Home Care Ltd is a CQC registered unique service in the private sector delivering specialist mental health nursing at home when inpatient admission is being considered or for inpatients treated in hospital but who wish, and are able, to be discharged home. Claimont is not an agency. We invest in people and build relationships based on mutual support and long term commitment. The work we offer our staff can be extremely varied and is rooted in a Patient Centred, holistic approach. We value our nurses and support workers skills and experience and support them with any additional training requirements they may need. We are looking for high quality, dynamic and experienced Mental Health Support Workers who have experience working with people with ADHD, Learning Disabilities, EUPD, diabetes are able to provide support to our client in their own home on a permanent or 0-hour contract basis.. Key accountabilities You will expect to support on the following. involved in an individuals care. Ensure management policies and protocols and ensure adhered to practice guidance, as they are updated and respond to national and local guidance. Ensure that written records of all aspects of client treatment and progress are maintained throughout the treatment process. Complete and maintain all documentation and records as required, including electronic patient records within 24 hours of event Carry out activities with clients that enable full access to community life. Work with families/carers to assist them in understanding mental health and coping effectively with issues arising from their role as carers. Maintain the highest degree of confidentiality in delivery of treatment packages. Maintain effective communication with referring agents as appropriate. Maintain a high level of professional core psychiatric skills. Maintain effective clinical links with colleagues, carers and relatives of client and develop links with community services/resources. Encourage the use of evidence-based practice. Attend and fully contribute to all team meetings. To report assessment findings in the appropriate format to the people who need them To ensure confidentiality and security of patient data is always maintained in compliance with the Data Protection Act. To ensure confidentiality of staff, patients and carers is maintained in line with Claimont policy. To attend appropriate mandatory training courses in line with requirements of the role, Health and Safety Regulations and as part of personal development, e.g., systems training, fire awareness training, appraisals. To carry out any other duties as requested by the Registered Manager to ensure the quality of service provided by the team. To actively participate in a performance review and the development and implementation of a personal development plan. To take responsibility for their own professional development ensuring professional standards are maintained and statutory and mandatory training is in date. To attend any training as requested. To adhere to the Professional Code of Conduct relating to your profession (if applicable). To uphold the principles and values set out in the Claimont Contractors Manual. To ensure that the health and wellbeing of patients is at the centre of all activities and that all staff engage and communicate with patients as appropriate. To always promote quality and safety of patients, visitors and staff thus enabling Claimont to meet its regulation requirements (Care Quality Commission Registration Regulations and Outcomes) that relate most directly to patients and strive for continuous quality improvement. To observe Claimont Equal Opportunities Policy providing equality of treatment and opportunity to employees, client, and service providers irrespective of sex, sexuality, age, marital status, ethnic origin, or disability. To take responsibility for the health & safety of themselves and other persons who may be affected by their omissions or actions at work. To promote Claimonts Health and Safety Policy and ensure matters are managed in accordance with it. To co-operate with Claimont to ensure that statutory and departmental regulations are adhered to. Report accidents, incidents and near misses, implementing corrective action where necessary. To comply fully with the duties and responsibilities outlined the Claimonts Information Governance Policy. To comply with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g., Caldicott, GMC) and any code of practice on Confidentiality and Data Protection as expected by Claimont. To ensure that all information collected, stored, and used is done so in compliance with the above Act and any relevant Claimont Policies. To raise any matters of concern with your Manager/Director To recognise that promoting the welfare and safeguarding children, young people and adults is everyones business and access training and supervision as appropriate to the role. To support the organisation in ensuring the client is protected from abuse or the risk of abuse and their human rights are respected and upheld. To ensure concerns are responded to appropriately in line with the Claimonts Safeguarding Adults Policy and the Child Protection Policy and interagency safeguarding procedures. To comply with recruitment and other checks as requested by the organisation including undertaking an Enhanced Disclosure via the Criminal Records Bureau. Ensure the effective flow of information within the team, between the team and management and with external parties, representing corporate messages constructively and observing Claimonts internal communication policies and procedures. Carry out day to day tasks in accordance with stated policies, procedures, and regulations. Help to project the desired image of Claimont by demonstrating the corporate values through own example while ensuring they are developed with others by promoting thinking, skills and behaviour associated with Claimonts leadership and culture. Internal contacts Internal Stakeholders and Claimont team members External contacts Local Authorities and other partner organisations. External stakeholders in relation to client safety, quality, and clinical governance queries. Clients External professionals Community Mental Health Teams

We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.




We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our Blackpool service. This is a great opportunity to take on a leadership role, receiving ongoing training to help you further your personal and professional development.




Your role as Senior Support Worker will include:

Providing respectful personal care, emotional and practical support to service users
Collaborating with service users, families and the multi-disciplinary team to maximise service user outcomes
Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements
Supervising and supporting staff to best meet service user needs and preferences
Supporting the service user to have the opportunity for a full and happy life and to be safe and well.




Experience of supporting individuals with learning disabilities is essential for this Senior Support Worker role. A clean valid driving licence and access to a car is desirable for this role but not essential.




You will be expected to work flexibly to meet the needs of the service, including evenings and weekends.




Vacancy Reference Number: 72858

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number – Gender is considered to be an occupational requirement – Equality Act 2010




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship.

Please see attached the job description and person specification for more information about this role