Total 467 Others level Customer Service job vacancies in Bo'ness, Falkirk County

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Thorntree Mews

Situated in the centre of the historic town of Falkirk, Thorntree Mews is a 40 bedded care home which offers specialist nursing, residential and dementia care. The home can also provide long and short term respite stays as and when availability allows. The care manager has over 28 years of experience in the healthcare profession and has been the manager at Thorntree Mews for 13 years. The experienced care team at take care of the varied healthcare needs of residents, from specialist support to general assistance with everyday living, while respecting their need for an independent and dignified lifestyle. The home has retained some of the building’s original features including stained glass windows, high ceilings and grand fireplaces which adds to the impressive feel of the home. Owners Countrywide Care Homes have recently invested in updating and refurbishing the home’s facilities and modernising décor throughout. Facilities include spacious lounges and quiet rooms on each floor, an on-site hair salon and a conservatory overlooking the outdoor patio area. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bathroom and shower room facilities.

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Schedules and completes all pre-licensing inspections, routine periodic inspections, deficiency follow-up inspections, and special investigations needed in response to leads received on violations.
• Provides a broad professional assessment of the overall treatment of animals at inspected facilities, consistent with the spirit of the Animal Welfare Act.
• Evaluates the qualifications of research facility professionals to assure that they have the experience to deal with the management and care of animals located in their facility.
• Assures that unnecessary pain and distress in research animals is prevented by the proper use of anesthetics, analgesics, tranquilizers, and euthanasia.
• Reviews structural and living conditions of research facilities, and reminds facility officials of their authority and responsibilities.
• Enforces the Horse Protection Act, following uniform procedures when inspecting horse shows, exhibitions, sales, and auctions.
• Evaluates the Animal Care and Horse Protection programs to determine their effectiveness, and advise management, in the form of veterinary medical or program procedural modifications.
• Represents the Agency at meetings of industry and other concerned public and private groups and individuals to promote the Animal Welfare and Horse Protection programs.
• Provides technical guidance on inspection related matters such as veterinary care, husbandry, and handling to Animal Care Inspectors.

Starting at $72,553 Per Year (GS 11-12)

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be 30 November 2024, with subsequent cut-off dates every two weeks. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Duties and responsibilities include, but are not limited to:

• The Section Chief is a leadership position that is responsible for all aspects of primary care delivery within the defined section, and supervision of staff. In conjunction with the Associate Chief and Chief of Primary Care, the Section Chief is responsible for:
• Planning, organizing, developing, implementing, controlling and refining comprehensive patient management/clinical support within clinic.
• Provides services, technical counsel, and leadership guidance necessary to section staff. to meet the care and treatment needs of patients within the clinic.
• Should be a forward-thinking physician who embraces primary care delivered via Patient Aligned Care Team (PACT) model.
• Maintaining records of meetings that include reports of conclusions, data recommendations, responsible person, actions taken, and an evaluation of effectiveness of actions taken as appropriate.
• Developing policies and procedures to assure effective management, ethics, safety, communication, and quality within the section and between Primary Care and other services as appropriate.
• Review at least annually privilege templates for each service and make recommendation to the Chief or Associate Chief as needed for modifications.
• Provides a full range of services including assessment and using the most appropriate techniques in providing quality care in their subspecialty.
• Perform appropriate evaluations, diagnosis and treatment of patients.
• Provide a full range of therapeutic interventions in units/programs in the Hampton VA Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation and management.
• Participates effectively in team meetings and treatment planning conferences and collaborates with multidisciplinary team members in a manner that enhances coordination of comprehensive patient care.

Recruitment/Relocation Incentive: A recruitment incentive may be authorized for highly qualified applicants.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact Veronica.Richardson@va.gov
Alexa.Magoc@va.govOR Monique.Head@va.govthe EDRP Coordinator for questions/assistance.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Starting at $265,000 Per Year (VM 15)

Sugarman Health and Wellbeing is seeking a Care Assistant for a male client with Autism, Epilepsy , Dyspraxia, and Sensory Processing in Hartlepool. The role offers a fantastic opportunity to provide complex care and support while developing skills in a rewarding environment.

Role Details:

• Hourly Rate: £13 p/h
• Location: Hartlepool
• Shift Patterns:
  • 9am-1:30pm
  • 2:30pm-6pm
• Driver: Essential (to drive a mobility car)
• Contract: Full-time, supporting complex care needs

Responsibilities:

• Provide clinical care and personal care support
• Assist with moving and handling
• Engage in outdoor activities
• Support and maintain all clinical needs
• Enhance the service user's quality of life

Benefits:

• Weekly pay and access to a pension scheme
• Ongoing training and NVQ course access
• Support from the Nurse Care Manager and Registered Manager

This role is ideal for care professionals interested in complex conditions and seeking to grow their careers with the support of theory and practical training

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Work Schedule: 8:00a-4:30p Monday-Friday
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: 24328-F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $63,782 Per Year (GS 8)

• Investigate industry best practice, develop appropriate research plans, gather data, conduct data analysis, review, test/pilot initiatives, implement, and innovate talent management practices in support of the Army’s Human Capital Enterprise (HCE).
• Manage talent management initiative development efforts, facilitate policy, organizational, and process changes.
• Provide guidance and leadership to junior Program Analysts working within the USATIAG, managing projects and overseeing team data collection, trend analysis, initiative development, text/document and briefing/presentation development.
• Prepare reports, briefings, and other communications material (e.g. white papers, analytical documents, emails, executive summaries).
• Liaise and work with sister service and designated foreign representatives on projects pertinent to the acquisition, development, assessment, employment, incentivization, and retention of talent.

Starting at $117,962 Per Year (GS 13)

• Performs a variety of tasks having several steps or a sequence of tasks that requires attention to work operations in a kitchen or dining area following established procedures.
• Sets up cafeteria lines, steam-tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter, and beverages; replenishes as necessary.
• Break down and cleans tables and area when meal is finished and returns dishes and food to the kitchen area.
• Cleans exhaust vents, hoods, windows, ceilings, and walls. Cleans and sanitizes trash cans; disposes of trash.
• May unloads and stores food from delivery trucks.
• May unloads and stores food from delivery trucks.

Starting at $17.27 Per Day (NA 2)

Job Advert

We are proud to have a workforce with values that promote human rights, social justice and professional integrity. We recognise the importance of diversity within our organisation that reflects the communities we serve.

An opportunity has arisen for an experienced family support worker to join Falkirk Council and lead on the delivery of a bespoke family support pilot developed collaboratively by Children’s and Place Services.

This post is to provide person centred family support to children and families who have lived in temporary accommodation for lengthy periods of time. The post holder will use the Outcome Star model to undertake assessment of need, helping families to identify and overcome the wider factors impacting on their ability to sustain a permanent tenancy.

A strength-based approach is essential in working alongside families to identify solutions in respect of their family life. Therefore, experience of supporting families in overcoming challenges with family relationships and routines, the impact of domestic abuse, emotional wellbeing and school attendance is desirable.

You will be based in the Temporary Accommodation Team to develop a strong understanding of the housing application system and support families in this process. They will also be required to work closely with key partners across social work, education, employment, and mental health services to support the development of stronger support networks for families. Strong communication skills and experience of working collaboratively with partners is essential.

This post is temporary until February 2026 and has been created to support Children’s and Place Services in its ongoing work to improve outcomes for children and families in the local area. Supervision and support with be provided on a regular basis.

The successful candidate will be required to maintain PVG scheme membership.

You should be mobile across the council area and show commitment to your continuous development.

We have a dynamic and forward-thinking workforce, who are committed to make a positive difference for people accessing services and living in our communities. Trauma informed, relationships and strengths based social work sits at the heart of our practice.

We promote a culture where all our people feel valued, included and able to be their best at work. This supports our mission to be recognised as a learning organisation promoting openness, creativity, and experimentation across the workforce.

We work hard to develop our staff and expose them to a wide range of opportunities. We encourage our workforce to acquire and share knowledge, information, and resources. We nurture innovation, including service co-design that’s shaped by lived experiences and we provide freedom to try new things, to risk failure and to learn from both mistakes, and promising and good practice.

When it comes to taking care of our employees, we are proud to offer:

• Supportive team structure
• Time for reflective supervision
• A culture where your voice matters and opportunities are available to shape how we work together as a team, service and across the Council and partnerships.
• Bespoke training and a range of career development opportunities
• Generous annual leave and mobile /flexible working supporting work life balance.
• Competitive salaries
• Local Government pension scheme and employee benefits and rewards scheme

For an informal discussion please contact Laura Lowrie laura.lowrie@falkirk.gov.uk or Joanna Stewart joanna.stewart@falkirk.gov.uk

Interview date will be 11th December 2024.

Proud member of the Disability Confident employer scheme

Job Advert

As part of Burnbraes restructure we are looking to recruit to fulfil our goals for the service. Burnbrae is a 28 bedded residential care home supporting older adults who have a range of differing needs such as a mental health diagnosis, Dementia and/or frailty.

Our service is part of the Falkirk Health and Social Care Partnership where we work closely with other professionals within a multidisciplinary team. Burnbrae is a well-established care home with a highly experienced, motivated, and passionate team of staff. We endeavour to work together to ensure we provide a warm and welcoming environment focused on person-centred care for all who live within Burnbrae alongside a supportive place of work for our colleagues.

We are located near the centre of Falkirk within beautiful surroundings and with multiple accessible public transport options nearby.

Within our service, there are multiple learning opportunities for staff. We place importance on training, development, and opportunities to progress within a supportive environment.

It is essential that candidates have knowledge and experience of care. It is desirable that this experience is gained from working with older adults, particularly those who have a mental health diagnosis. The candidate should have good communication and interpersonal skills, versatility in their role, an eagerness to learn and develop, an ability to prioritise workload and time management, be a team-player alongside have experience of assessment, support planning, risk assessing and case recording.

Moving and Handling training together with an SVQ Level 3 in Health and Social Care is desirable but not essential as there are opportunities to undertake this qualification within the Falkirk Health and Social Care Partnership. The candidate must be able to register with the SSSC as a Practitioner in Care Home Services for older adults and hold or obtain the relevant qualification within the regulatory time scale.

You will work 37 hours per week which will include backshifts and weekends on a three weekly shift rota basis.

This post is temporary until December 2025 due to service requirement.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

If you feel you have the relevant skills, knowledge and attributes for this post and would like to work within our service where you could make a difference to someone’s life and lead a fulfilling career then please apply now.

For further information please contact Samantha Sheldon-Brown on (01324) 501850.

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Live-in carer
Up to £140 per day*

Join our live in carer team at The Good Care Group, where we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving lives, one meaningful step at a time, by delivering outstanding live-in care to those who need it most.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Administrator / Office Support, Stanley, County Durham

This is a newly created position in an expanding team within a growing healthcare business.

This will be a broad-ranging, fast-paced position where you will be working with a number of different internal & external contacts. They provide a range of healthcare services and you will be coordinating activities, managing diaries and appointments, supporting the departmental managers, arranging meetings, communicating across different functions and much more.

The ideal person will be detail-focused, with excellent time management and the ability to effectively prioritise their work.

They enjoy a vibrant working atmosphere, with plenty of opportunities for career advancement, investment in training, and a range of good benefits. Their senior management are accessible and supportive, and will provide you with a chance to build your skills and experience, in turn leading to chances to take on more responsibility.

Are you passionate about improving care standards and empowering care workers with the skills they need? Are you an experienced social care professional with training qualifications?

Staffordshire County Council is seeking a dedicated and skilled Training Facilitator to join our team and enhance the quality of social care across the county.

In this role, you will work flexibly across various care settings, locations, and providers to develop and deliver training programs that ensure care is provided in accordance with current standards.

​This is a fixed term post for 2 years.

Main Responsibilities

As a Training Facilitator, you will:

• Develop and deliver comprehensive training programs tailored to diverse settings and audiences.
• Ensure compliance with current standards by staying updated on changes in regulations and best practices.
• Create bespoke training programs and deliver recognised programs such as Oliver McGowan.
• Provide advice, guidance, and support to care providers to promote and achieve best practices.
• Participate in quality assurance activities including evaluation and self-assessment to drive continuous improvement.

The Ideal Candidate
What You Will Bring:

• A proven track record in developing and delivering training programs to adult learners.
• Relevant work experience within a social care provider setting.
• Sound knowledge and understanding of the needs of people with learning disabilities, autism, and complex care needs.
• Ability to work effectively under pressure and prioritize workloads.
• Excellent communication skills to engage with staff at all levels and build effective relationships with stakeholders and other professionals.

What You Will Have:

• A Level 3 qualification in training and/or assessment.
• Strong interpersonal and networking skills.
• Proficiency in information and communication technology.
• Demonstrable literacy and numeracy skills.
• Ability to travel independently across the county as required.

Applications close 11 December. We will be shortlisting candidates on an ongoing basis and may contact you for an interview prior to applications closing.

The interview process will include a short micro-teaching session delivered by each candidate.

We reserve the right to close the advert prior to the 11 December.

Please contact Kelly Gray for more information or an informal chat about the role at kelly.gray1@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme