Total 54 Others level Customer Service job vacancies in Dolgellau, Gwynedd, LL40 1PS

*We are unable to offer visa sponsorship on this opening*

*Car driver is essential for this opening with UK Manual Licence Holder*

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

We are unable to consider Skilled or Student Visa's applicants for this opening.

Applicants will need to hold a min of 12 months Right to Work in the UK.

Key Skills

Experience in a Caring environment preferred
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

Full Time / Part Time Contracts
*£500 Recommend A Friend Bonus
*Blue Light Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Gwynedd - Bank Support Worker [SYS-13812]

Housing Management Worker
Stoke-on-Trent
Young People Service (16-21)
3-month contract
35 hours per week
£15.72 LTD / £13.40 PAYE (inc holiday)
A fantastic opportunity has arisen for an enthusiastic and dedicated Housing Management Worker to join a leading charity supporting young people aged 16-21 in Stoke-on-Trent. This is a rewarding role, ideal for someone passionate about helping young individuals develop independent living skills in a safe and supportive environment.

THE ROLE
As a Housing Management Worker, you will be responsible for supporting young people in their transition to independent living, providing essential guidance and support to help them thrive within the community. You will work with young people to develop their life skills, provide housing-related support, and ensure that they adhere to tenancy agreements.

• Act as a 'Keyworker' to a group of identified young people, managing and coordinating their individual support packages.
• Conduct 'welcome' sessions with new residents, explaining house rules and the support structure.
• Complete initial safety plans and needs assessments for each young person, coordinating a tailored support package.
• Assist young people in attending appointments and accessing external services.
• Promote independent living skills, including budgeting, personal hygiene, and cooking.
• Support young people to engage in education, training, and employment (ETE) options.
• Liaise with external agencies, ensuring that all relevant information is shared confidentially.

THE CANDIDATE
We are seeking candidates with previous experience in a similar support or housing management role, particularly those with a background in working with young people. You should be confident in managing challenging behaviours and capable of providing positive, solution-focused support.

• Proven experience supporting young people or vulnerable adults, ideally in a housing or support worker capacity.
• Strong communication skills, both written and verbal, with the ability to liaise with external agencies.
• Experience in managing tenancy agreements and housing-related responsibilities.
• Ability to engage and motivate young people, encouraging them to develop independent living skills.
• A proactive approach to problem-solving and managing challenging situations in a calm and professional manner.

THE CONTRACT

• 35 hours per week, 8:15 pm - 7:45 am Monday to Friday, including 1 in 4 weekends.
• 3-month contract with potential extension.
• Pay: £15.72 per hour LTD / £13.40 per hour PAYE (inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Care Assistant
Make a Real Difference. Join Our Team Today!

Are you a compassionate and caring individual looking for a rewarding career where you can truly make a positive impact on people’s lives? As a Care Assistant, you’ll be providing personal care and support to clients in their own homes, helping them maintain independence, and enhancing their quality of life.

What We Offer:

• Competitive pay rate, travel time and mileage paid as well
• No experience required—we’ll provide full training to set you up for success.
• Opportunities for career growth and development—we’re invested in your future!
• A truly rewarding job where every day you’ll know you’ve made a real difference in someone’s life.

What We’re Looking For:

• A passion for helping others—you genuinely care about making a difference in people’s lives.
• Strong communication skills and the ability to approach tasks with empathy and respect.
• Willingness to learn—we’ll provide you with all the training you need, including First Aid and DBS checks.

Essential Requirements:

• Full UK driving licence and access to your own vehicle (you’ll be travelling within your local community).
• Sponsorship is not available for this role—applicants must have the legal right to work in the UK.

Ready to Start Your Journey?

If you’re ready to begin a career where you can impact lives, learn new skills, and build a fulfilling future, we’d love to hear from you!

Apply today and take the first step towards a rewarding career as a Care Assistant.

Alfa Leisureplex Group has an opportunity for a Hotel Head Receptionist to join the team at The Hydro Hotel, LlandudnoI.

Head Receptionist Working Hours:

As a Head Receptionist you will work circa 35-42 hours per week, including weekends with an hourly rate of £13.35 – Regardless of age

Being a Head Receptionist:

As a Head Receptionist you will oversee a busy reception being the central hub of the hotel operation where first impressions are everything. You will be responsible for setting the tone for the hotel, delivering a first-class customer experience, where the word no does not exist. You will lead a small team being responsible for checking guest in and out, general enquires, serving drink behind the bar during the day and varied administrative tasks, from allocating rooming lists to processing invoices. This is a diverse role which includes professionally handling reception enquiries and being empathetic to our guests.

We are an employee-owned company, what does that mean?


Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs


Our ideal candidate:

Essential Skills:


Experience in a similar role
Strong communication skills, able to lead and motivate a team
Excellent customer service skills with a friendly demeanour
Being extremely well organised and computer literate
To be flexible and keep calm under pressure even in challenging situations
Empathy towards individual needs and being a problem solver


Desirable Skills:


Experience in a similar role would be desirable
Knowledge of the travel, tourism and hospitality industry
Passion for the industry


The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period of growth as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 950 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this Head Receptionist role, click ‘apply’ today. We’d love to hear from you!

We're looking for Support Workers in theDolgellau area. As a Support Worker with Cera you will be playing a fundamental part in improving vulnerable people's lives through the care and support that you provide. You will be supporting people who have varying needs and abilities but include; learning disabilities, complex needs and mental health conditions.

Covering:Dolgellau

Can you make a difference?

Can you make a positive change?

Can you assist individuals to learn new skills and provide new experiences?

Role highlights:

- Shift patterns consist of 12-hour block-pay - days or nights, part-time or full-time, we are flexible on the days you work although some weekend working is essential

- This role requires you to have a driving licence and access to a vehicle for work

- Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

- Enhanced bank holiday rate

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Are you the person who can support individuals to live independently in their own home whilst promoting a safe, healthy and secure living environment? It is your personality that matters most with this role, you will be friendly, patient, able to interact and build relationships and overcome communication barriers, you will be happy to integrate into their lives and help with all aspects of daily living which can even include accompanying them on holidays and at social events! You'll also encourage those you support to build their own social network and interact with families and friends.

A small cohort of our individuals who live in our supported living homes have the capability to lead and live independent lives, your support will help enable them to maintain their independence and live their best life. The role may include elements of personal care.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.

^In Wales, all social care staff must register with the Social Care Wales (SCW) which incurs an annual fee. You must also work towards achieving a recognised Level 2 or 3 qualification within your first 3 years as a Social Care worker.

Due to the provision of intimate care, our clients have the right to request a carer of a specific sex. This vacancy is restricted for men only.

Aran Hall School – Residential Night Support Worker

Full Time: 35 Hours per week

Location: Aran Hall School, North Wales. LL40 2AR

Salary: £21,002.80 – 22,404.20 (including weekend bonus) dependent on experience and qualifications

Benefits include: 20 nights holiday, good pension scheme, employee assistance programme, and fully paid training

Full time: 35 hours per week

Job Info

We are looking for people with a passion for working with young people.

Previous experience in a similar role is beneficial, but not essential as we are able to offer the training and support required. We provide a full induction.

At Aran Hall School we provide 52 week residential care with education for young people with a range of learning disabilities and autistic spectrum disorders, both with associated challenging behaviour.

The purpose of the role is to ensure that each young person is supported and cared for throughout the night in accordance with the highest professional standards, policies and procedures of the school. The successful applicant will join a small team and have the ability to work under pressure and be able to show commitment to the well-being of the young people.

A bonus payment of £1,500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (terms & conditions apply)

If you have any questions about the role or the work we do, please email Christine at christine.riley@senadgroup.com

Aran Hall School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks including online checks.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Aran Hall School, Rhydymain, Nr Dolgellau, Gwynedd, Wales LL40 2AR

Children’s Support Worker / Care Assistant

Aran Hall School

Full time

Salary: 30,357.60 – 33,262.32 (inclusive of weekend bonus)

Hours: 8am – 10pm, fortnightly rolling rota, every other weekend off

The Role

You will join a team of experienced professionals and attend regular training sessions to ensure you have up to date knowledge to enable you to provide the highest quality of care. You will support the young people within the classroom and the home environment, giving academic support as well as teaching life skills like cooking and cleaning.

The position also involves planning and carrying out a range of activities to suit the interests of the children you care for. We expect all staff to be proactive and forward planning in this area to ensure the children have access to a wide range of hobbies.

What will we offer you?

- Full training and induction programme (which you will be paid for)

- Employee Assistance Programme

- A bonus payment of £1500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (Terms and conditions apply)

- Support of an experienced, stable and friendly team

- Employee discount scheme

About us

At Aran Hall School we provide residential support & education to children and young people with a range of learning disabilities and autistic spectrum disorders.

We pride ourselves on giving the best possible care and life experience for our young people. We go on various trips out; we go to cafes; do arts and crafts, cookery, music, gardening and much more.

Essential Criteria

- No previous experience is required – you will be given full training and shadow shifts with our fantastic team. We just need you to have natural empathy, be able to think on your feet and have a good sense of humour.

- A driving licence and access to own vehicle is desirable due to our rural location

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition we will conduct online searches and reference checks at an early stage in the recruitment and selection process.

If you would like more information on the checks we complete please don’t hesitate to get in contact.

For more information contact our recruitment team on 01885 488 096 Ext 12103

Aran Hall School, Rhydymain, Dolgellau LL40 2AR

Support Worker

Aran Hall School, Rhydymain, Dolgellau, Gwynedd, LL40 2AR

Salary: £23,359 - £24,705.80 (weekend bonus included) dependent on experience and qualifications

Fulltime – 2 days on 4 days off rota + an additional 12 hrs in each 6-week period (and repeat), each shift is 14 hours (8am – 10pm)

A bonus payment of £1,500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (t’s & c’s apply)

14 days holiday, good pension scheme, employee assistance programme, and paid training.

We would like support workers to join our ever growing team here at Aran Hall School. We provide 52 week residential care with education to children and young people with a range of learning disabilities and associated challenging behaviour.

You’ll be a role model and mentor and you’ll play a key part in supporting our young people. The role can be tough and challenging but it’s always incredibly rewarding.

We are looking for people with a passion for working with young people who have excellent communication skills. Previous experience in a similar role is beneficial, but not essential as we are able to offer the training and support required.

You will join a team of experienced professionals and attend regular training sessions to ensure you have up to date knowledge to enable you to provide the highest quality of care. You will support the young people within the home environment and classroom, teaching life skills like cooking, cleaning and giving academic support.

You will also be involved in the regular planning of activities to suit the interests of the young people you care for e.g. gaming, local walks and playing football. We expect all staff to be proactive and forward planning in this area to ensure the young people have access to a wide range of hobbies.

To discuss these opportunities further please contact Christine at Aran Hall School on

01341 450641 or by email to christine.riley@senadgroup.com

The SENAD Group is dedicated to equality of opportunity in all areas of work, care and education. We are committed to safeguarding those in our care; all employees are required to obtain an Enhanced DBS Disclosure and follow safeguarding policy and practice.

Support Worker

Pay rate: £13.00 per hour

12 Hour shift

Essential:

UK driving licence

Minimum of one year’s experience

QCF/NVQ level 2

Kudos are recruiting suitably experienced staff for our Supported Accommodation service.

Our young people are placed with us for a variety of reasons and their experiences may have included early life trauma, whether as victims of abuse, exploitation, severe neglect or drug and alcohol misuse. Many, if not most, of these young people will have experienced repeated family and placement breakdowns. We can provide a safe place for young people to reset and have some positive experiences.

What’s in it for you?

We value all our staff, so we put great emphasis on rewarding our employees every step of the way. This includes:

• Free enhanced DBS.
• Pension scheme.
• Death in service.
• Comprehensive induction course at our head office in Shropshire.
• Paid induction training programme (On completion of your first shift).
• Employee benefits with access to cash back, discounts and rewards across great brands and holidays.
• Well-being portal - health advice and 10 sessions of private counselling.
• Continuous professional development
• QCF/NVQ qualifications available after probation.

Who Are Kudos?

Kudos is a specialised supported accommodation provider for young people aged 16+, empowering them to achieve the very best outcomes going forward through the promotion of education or employment, community involvement and increased independence as they move towards adulthood.

This post is subject to satisfactory Full Enhanced disclosure and reference checks.

About the role

Availability Window Days From time To time Sun 08:00:00 18:00:00 Mon 08:00:00 18:00:00 Tue 08:00:00 18:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

FM Helpdesk & Compliance Operator

Salary: £23,110

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

We are looking for a dedicated individual to provide first-line helpdesk support and serve as the primary point of contact for various facilities management requirements and administrative tasks. This role involves liaising with team members to ensure the best resolution, handling incoming calls, and allocating work based on pre-agreed priorities. You will build outstanding work relationships with contractors and external agencies, ensuring all reported jobs are processed in a timely manner.

Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance is essential. You will control and update critical business issues daily and escalate any issues that could lead to breaches of statutory, mandatory, and contractual obligations to the Head of FM.

Responsibilities include logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes. You will receive and return phone calls to support the facilities function, ensuring all activities are managed professionally. Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.

You will review jobs received during the working day and allocate them accordingly to engineers, process purchase orders and invoices, and issue and close planned and reactive maintenance visits. Data inputting, supporting the Office & Contract Managers in the administration and delivery of departmental objectives, and attending to queries as they arise are key aspects of this role.

General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks, and investigating and reporting on infrastructure shortfalls, problems, and incidents are also required. You will actively implement the planned and reactive maintenance and monitoring of all electrical and mechanical equipment and systems within scope as needed.

Person Specification

The ideal candidate will have basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating systems. They should possess knowledge of the industry's standards and regulations and have experience operating in a facilities management environment. Additionally, experience in M&E services and buildings maintenance administration is required.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

IT Support Engineer | Middlesbrough | Monday – Friday 09.30 – 17.30 across multiple sites and weekend working when required | Competitive dependent on experience

Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success.

Position Overview

Are you passionate about technology and ready to embark on a new rewarding career journey? Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated IT Support Engineer to join our IT Department full-time at our head office in Middlesbrough. The Successful candidate will work as part of the IT team resolving IT issues for our group of companies. We have used and will use a wide range of software technologies, always focusing on meeting business requirements.

Key Responsibilities

• Support and maintain end-user IT systems within the group
• Continuously monitor and maintain systems and networks
• Liaising with internal staff to log and resolve issues efficiently
• Responding to requests for support from internal users (via telephone, email and helpdesk)
• Installing and updating software from our Inventory/Deploy application
• Patching end-user machines
• Other software updates when required
• General I.T Repairs and maintenance
• Basic Telephone PBX adding users/updating handsets
• Basic networking for office moves or new users
• Using Microsoft Office tools to view and update documentation
• Occasional out-of-hours support or maintenance to meet business needs

Core Skills

• 2 Years of Technical Experience
• Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
• Knowledge of Microsoft 365 Tenant administration
• Fundamental knowledge of IT hardware and software troubleshooting
• Ability to quickly learn/adapt and solve problems
• Knowledge of networking, VLANs, Basic Configuration
• VMWare
• Server/Storage administration
• Firewall configuration
• Mitel Telephone Systems
• SQL
• RMM Software

The candidate must have a driving licence as support will be provided across multiple sites.

What We Offer

• Various Pension Schemes
• Private Health Cover, with access to a Digital GP
• Death in Service Benefit
• 33 days holiday per annum, Including bank holidays
• A supportive and collaborative work environment
• Excellent office facilities on a site with 24 hr security
• Secure onsite parking
• Opportunities for career development and progression within a global company
• Comprehensive training
• Employee assistance program and well-being initiatives

Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility.

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Bulkhaul Limited and contribute to a team that values dedication, innovation, and excellence in global logistics!

If you are interested in this Role, please complete the relevant online application form via our Company website.

Learning Support AssistantThe role is Permanent, Term-Time (approx., 36 weeks per annum) Monday to Friday (08:30 – 17:00) Salary: £25,317 - £28,800 pro rata, depending on experience (£21,700 - £24,656 salary for term-time, 36 weeks pa). Plus, a central London allowance of £1000 per annum To Start: ASAPLearning Support Assistant (Term-Time, Permanent) Euston, LondonDo you want to be part of a multi-disciplinary team of dedicated friendly Teachers, Therapists and Learning Support Assistants helping children with social and communication difficulties to blossom and thrive? Do you have a passion for learning, excellent inter-personal skills and are confident, enthusiastic, calm, supportive, resilient and adaptable? Due to expanding numbers we welcome you to apply to join our team. About us:
Blossom House School is an Ofsted-rated “Outstanding” specialist school for children aged 3 - 19 years of age with speech, language and communication difficulties. We provide a nurturing environment for children from Foundation Stage, Early Years, Primary, Secondary and Post-16. Although many of the children have some associated difficulties such as fine motor problems or poor organisational skills, they are all within the average range of cognitive abilities. Part of Blossom House, Euston, is a specialist independent day school based near Euston, London. We currently have children aged 3 to 12 years; however, we aim to grow our provision with the children throughout the primary and secondary phase. Our school has a unique atmosphere created by its totally dedicated, highly professional and caring staff. We acknowledge specific strengths and support individual weaknesses, so that each child “blossoms” and has the opportunity to fulfil his or her potential. What the role involves: The Learning Support Assistant role involves supporting secondary children, assisting the class teacher and therapists, helping to maintain the learning environments and assisting with administration. You may be required to provide ad-hoc or dedicated 1:1 support to specific children and also to provide whole-class support in lessons. We offer: Small class sizes and the opportunity to work 1-1 with children where possible in a well-equipped building. Support from an enthusiastic and dedicated team of Therapy staff and Teachers who will work alongside you in the classroom. Our Speech & Language Therapists, Occupational Therapists, Physiotherapist, Art Therapists, Music Therapists, and Play Therapists aim to maximise each child’s potential in a nurturing and supportive environment. Continued professional development and training. The opportunity to obtain a City & Guilds accredited training course in Behaviour Support Management while working here. We will also train you on how to use Makaton, a unique language programme that uses symbols, signs and speech to enable people to communicate. An opportunity to pursue a career in Teaching or Therapy where applicable. Great staff non-contractual benefits such as free lunch on Wednesdays, termly wellbeing claims, annual bonuses and pay rises and a friendly nurturing environment. UK Healthcare cash plan designed to help cover your “day to day” healthcare expenditure such as Optical and Dental bills and offers cash back (up to policy limits) for a variety of different medical treatments. It also offers lifestyle benefits and discounted gym membership. The ideal candidate will have: Supporting our students can sometimes be challenging, mental and physical resilience are qualities necessary for all our staff. Confidence, enthusiasm and a passion for learning. Excellent English skills (clear written and spoken English) along with good reading, writing and numeracy skills. The ability to build good working relationships with children, teachers, parents and carers. Experience of working with children with Special Education Needs (SEN), particularly Secondary children on the Autism Spectrum. The ability to manage a small group of children with complex social communication needs. The ability to promote positive behaviour in a nurturing environment is essential. Closing Date: 4th November 2024If you wish to apply for the post, please download the application form from the website and email your completed application form detailing how you meet the requirements of the person specification along with the recruitment activity (on the last page of the advert) by the closing date. This role is subject to the relevant Safeguarding checks, which will include an Enhanced DBS check, the disclosure of criminal records and vetting checks. We can only shortlist based on completed applications and not CV’s alone.

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Menai Holiday Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Pwllheli team!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits!

• Paying a salary of £22,308 / 37.5 hours per week / Monday to Saturday (with two days off in the week)
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!
Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:
• Responding to a holidaymaker and owner issues through multiple communication channels within agreed service level targets
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Managing lost property from our departed guests
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential
• Working closely with housekeeping and maintenance teams (in brands where we have property services) to ensure that communication is efficient, and we deliver a world class experience for our holidaymakers and owners.
• Being part of an emergency on-call rota, 7 days per week to ensure we deliver a round-the-clock service for our holidaymakers.
• Being a keyholder for our Regional Brand offices, ensuring our work environments are maintained in line with health and safety regulations.
• Supporting our QA’s from time-to-time by completing thorough property checks to keep our properties in tip top shape all year around.
• Arranging guest key collection, where required
Skills and Qualifications
Whilst a driving license is essential, we are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:
• A valid Drivers License
• Previous experience in a customer service or customer relations related role
• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.

Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and on phones.

• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Proud member of the Disability Confident employer scheme

Ysgol Friars seeks to appoint a highly committed and flexible Learning Support Assistant.We are seeking to appoint a hardworking and committed individual to join our dedicated LSA team and provide effective support to a students learning across the school. Applicants must be able be self-motivated, possess excellent interpersonal/communication skills and have the ability to work flexibly within a team and motivate students. Previous relevant experience in a school support role desirable.Please refer to the candidate specification for further guidance. Further information about the school can be found on the school website.
Closing Date: 12pm on Thursday 17th October 2024. The successful applicants will be required to undertake an enhanced level disclosure check by the Disclosure and Barring Service for this post as well as be in receipt of two satisfactory references.