Total 100 Others level Customer Service job vacancies in Dover AFB, Delaware

SUMMARY OF DUTIES: The purpose of this position is to accomplish maintenance on electronically controlled powered support equipment containing highly complex digital devices and integrated circuits.

• Responsible for the accurate interpretation of numerous manufacturer drawings, specifications, operating instructions, and test procedures, to troubleshoot, calibrate, align and repair a variety of highly complex pieces of powered support equipment.
• Performs inspections, preventive maintenance, servicing, repair, and adjustments on complex rotary diesel engines.
• Must independently determine work sequences, specifications, and special procedures to be used to fault-isolate and repair unusual problems in various pieces of powered support equipment.
• Performs intermediate-level maintenance on powered support equipment and non-powered AGE. This includes working on cryogenic equipment, engine and generator changes, removing, repairing, and overhauling of accessories, and rebuilding of units.
• Troubleshoots, repairs, overhauls, modifies and operates aerospace ground equipment such as AC and DC power generators, various types of internal combustion engines, air compressors, blowers, hydraulic test stands, cabin leakage testers, portable diesel engine driven generators, emergency lighting units, de-icers, heaters, load banks, hydrostatic testers, cryogenic carts, decontamination units, thermal bath, vacuum pumps, flow meters, lavatory service trailers, air conditioners and various pieces of non-powered AGE.
• Performs maintenance data collection, and prepares other required forms.
• Prepares for and participates in various types of readiness evaluation such as ORI, IG and UE inspections, mobility, and command support exercises.
• Participates and assists in conducting the necessary safety program for the Aerospace Ground Equipment activity.
• Performs other duties as assigned.

• Provide professional nursing care through the delivery, management, and coordination of care and services in a clinic setting through face-to-face encounters or via telehealth/virtual nursing.
• Manage acute and episodic healthcare concerns, health maintenance and promotion, disease prevention and management, patient education, case management, and coordination of care for patients throughout the healthcare system.
• Make independent nursing diagnoses by analyzing assessment data to determine patient care needs, i.e., preventive services, health promotion, health maintenance, or health-related problems or issues.
• Obtain and screen radiology, laboratory, and pathology study results, notifying the credentialed provider of abnormal results.
• Document all nursing care and services in the patient’s electronic health record.
• Perform medication administration via various routes (e.g., oral, optic, ophthalmic, rectal, vaginal, intramuscular, subcutaneous, intravenous, topical, etc.).
• Provide health education/coaching to patients, significant others, and/or family members/caregivers.
• Participate in continuing education programs and engage in evidence-based improvement projects to update and/or maintain skills and advance clinical practice.
• Orient, train and mentor civilian, military, and/or contract personnel.

• Observes, documents, and evaluates carrier and contractor performance. Inspects contractor's performance at owner's residence and at warehouse during packing, crating, loading, shipping, unloading, uncrating and unpacking.
• Counsels members regarding policies and procedures for the proper preparation of personal property for shipment and/or storage, including specialized items, to domestic and overseas locations.
• Prepares documentation reporting carrier performance using automated systems. Observes, documents, and evaluates performance of contractor on packing, containerization, and local drayage of personal property.
• Provides oversight of the Direct Procurement Method (DPM) contract. Serves as a Quality Assurance Evaluator (QAE), functionally qualified to ensure the Air Force receives quality contractor performed services and pays only for acceptable services received.

Provides technical guidance and recommendations to squadron leadership regarding the unit readiness program.

Installation Honor Guard Program Management.

Represent the Force Support Squadron with a variety of installation and functional area organizations.

Plans, organizes, and directs Force Support Search and Recovery and Mortuary Affairs programs.

The incumbent will independently to provide administrative, clerical, and technical support for the VISN 4 Consolidated Human Resources Office, with additional responsibilities related to VISN functions like managing comprehensive programs, action items, coordinating correspondence, performing timekeeping, TMS administration and a variety of related administrative and technical functions in support of the Consolidated VISNHR Office. Much of the work received from outside the office, such as action items from Central Office and requests from Congressional Offices include an externally determined deadline. There are typically multiple assignments received at one time, many with established deadlines determining their priority. The incumbent ensures the work is acted on in a prompt manner and sets a deadline. The deadline set will ensure there is sufficient time to review the documents, provide edits, and ensure the action item is complete or the document is signature ready to meet the external deadline. The incumbent must be able to write in a clear, professional, business style. Perform office duties using a multitude of software applications such as Outlook, Word, Excel, PowerPoint, SharePoint, HRsmart. They must have competency in the sophisticated handling of high profile and complex interactions, to include Veteran patients, Congressional offices, and VA Central Office.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Thursday 6:30 a.m.- 5:00 p.m.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD031550

• Directly assists the Flight Chief in management of administrative office support programs.
• Performs a variety of technical tasks related to budget execution and records maintenance for the flight.
• Serves as the flight liaison for supplies, equipment control, and property accountability.
• Performs clerical and administrative work in support of the flight/organization.
• Performs as flight receptionist and administrative support for lead generations.

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Sets up glasses, silverware, dishes, trays, napkins, condiments and cold menu items (e.g., salad, dessert, bread and cold beverages) on a serving line. Removes dishes and trays from tables.

Operates, breaks down and cleans all electrical equipment for food preparation. Cleans kitchen equipment (e.g., worktables, sinks and refrigerators). Separates food waste and trash from dishes, glasses and silverware in dishwashing area. Loads and operates dishwashers, stores clean dishes, glasses and silverware. Washes tables and counters, vacuums and shampoos carpets. Sweeps and mops kitchen floors, cleans windows, washes walls and cleans and sanitizes trashcans.

Sorts, washes, peels and cuts fresh fruits and vegetables.

Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12603365

Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Serves food cafeteria style. Breaks down and cleans area when meals are complete. Sets up dining room tables for service, places food and beverages on tables and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heave duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area. Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Makes Coffee, tea and other beverages. Performs cashier duties such as ringing up food, beverages and merchandise by individual item; totaling sales; processing credit card sales; receiving money and making change. Also responsible for preparing cashier reports at end of shifts. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12301165

• Serves as the work leader by communicating assignments, explaining team goals and objectives, and observes and coaches the activities of three or more employees.
• Responsible for the coordination on all aspects of shipping/storage of goods.
• Interprets guidelines and instructions, determines the approach, and adapts the process, to resolve customer concerns, prioritizing workflow tasks for action.
• Estimates or validates charges, not limited to handling services, temporary storage, third-party services, mileage rates and accessorial services.
• Conducts statistical samplings and audits to execute program oversight of commercial industry, prioritizing actionable tasks.

• Takes customer orders and prepares order form; collects money and operates cash register; gives customer order form stub; transmits order to cook; receives order from cook.
• Sets up steam tables, dining room tables, and side service stands with hot or cold food items including meats, vegetables, salads, bread, butter and beverages.
• Breaks down and cleans area when meals are complete.
• Sets up dining area for service by cleaning tables and chairs, cleaning counters, stocking drinks, and stocking utensils for breakfast and lunch.
• Sets and operates dishwasher and electric slicer, performs preventive maintenance and cleaning.
• Scrapes, soaks, scours, and scrubs bowls, pots, and pans.
• Also performs heavy duty cleaning tasks such as ceilings, grill, exhaust hood, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, and sanitizes garbage cans.
• May unload food from delivery trucks.
• Collects and transfers trash from work area to disposal area.
• Prepares vegetables and fruits for cooking and serving by washing, peeling, slicking, and dicing.
• Cuts and shreds lettuce, slices/dices tomatoes, onions, and other vegetables.
• Prepares cold sandwiches and salads using prepared ingredients.
• Fills and stocks dressings and sauces.
• Stocks and restocks beverages, coffee, lids, napkins, cups, straws, and utensils, maintaining a clean and sanitized area.
• Performs other duties as assigned.
• Incumbent is responsible for independently completing work as scheduled after initial oral or written instructions when changes or new assignments are made.
• Supervisor periodically checks to see that work is done on time and according to instructions.
• Must be skilled in doing tasks with several steps and must use judgement in sequencing tasks.
• Knowledge of sanitation standards for handling and serving food, and cleaning equipment and work area.
• Frequently lifts or move objects weighing up to 40 pounds.
• Continuous standing, walking, frequent stooping, reaching, pushing, pulling, and bending.
• May be required to work on ladders and use powered cleaning equipment.
• Uncomfortably high temperature and humidity are created by steam and heat from cooking and dishwashing.
• Area is usually noisy and there is a danger of slipping on wet floors where food or beverage has been dropped.
• Exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezer units.

• As deputy to the director/commander, plans, organizes, and oversees the activities of the Force Support Squadron (FSS).
• Exercises supervisory personnel management responsibilities.
• Makes comprehensive assessments and evaluations of program goals/objectives which provide a basis for long-range planning to enhance the management support capabilities of the FSS.
• Represents the Force Support Squadron with a variety of installation organizations and outside agencies.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

GS12/13
Identifies and analyzes key issues, develops strategies, and advises Commander and senior leadership on recommended courses of action on a broad variety of topics related to MAJCOM, NAF, FOA or DRU functions.

Serves as Project Officer for Commander directed initiatives and special interest items.

Coordinates review of higher level taskings, identifies best course of action, potential problems, and recommends MAJCOM, NAF, FOA or DRU response.

Performs a wide variety of office management duties.

Plans, organizes, and directs the activities of the Group Commander's Support Staff (CSS), ensuring that CSS complies with legal and regulatory requirements and meets customer needs.

Exercises supervisory personnel management responsibilities.

Plans, organizes, and executes all Group information management and resourcing activities.

Manages training programs for administration (3A1XX) and personnel (3SOXX) in accordance with established command guidelines.

Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions. Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals.