Total 119 Others level Customer Service job vacancies in Gwynedd, LL23 7AA

*We are unable to offer visa sponsorship on this opening*

*Car driver is essential for this opening with UK Manual Licence Holder*

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

We are unable to consider Skilled or Student Visa's applicants for this opening.

Applicants will need to hold a min of 12 months Right to Work in the UK.

Key Skills

Experience in a Caring environment preferred
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

Full Time / Part Time Contracts
*£500 Recommend A Friend Bonus
*Blue Light Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Gwynedd - Bank Support Worker [SYS-13812]

Full time 37.5 hours per week.

Shift times are: 08.30am till 4.30pm. Working 5 days a week.

A night enhancement of £1.50 per hour will apply from 8pm to 7am Monday – Sunday (this does not apply to sleep-ins). A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday.

Please note that this role is based in Reddish. You will be providing personal care and support to a service user in there own home.

Are you an experienced care worker or would love to start a career in care?

If so, we would love to hear from you! Apply now, helping us to continue our great work making a positive impact every day on the lives of people with a disability.

Care Assistant, Support Worker or similar experience is desirable but not essential. We offer an excellent training and induction programme for everyone!

As a Support Worker with Leonard Cheshire you will become part of a fantastic team. Every day is different, but here are just some of the duties you will do:

• Assistance with daily life tasks including personal care, medication and mealtimes.
• Escort and assist in and around the service, at external events and appointments.
• Supporting our Person Centred approach, encouraging maximum independence for our customers and helping to achieve individual aspirations.
• Maintain up to date and accurate records.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Have good interpersonal skills and ability to communicate effectively.
• Work flexibly and creatively with customers and their families.
• Ideally have personal care experience (not essential).
• Be able to work under pressure and as a team.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

We offer a wide range of employee rewards to include:

• Wagestream, option to withdraw up to 40% of your pay before pay day (click here for more details).
• Free Blue Light Card.
• Contributory company pension scheme with competitive life cover benefit.
• Access to a Cash Health Plan at very favourable rates.
• Great development opportunities through our apprenticeship schemes and chance to gain recognised qualifications.
• Unlimited payments through our Refer a Friend bonus scheme.
• Free DBS check.
• Employee Assistance Programme and so much more!

If you have any questions or further enquiries, For more information, please email ketan.patel@leonardcheshire.org / 07834 107 791

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

**St Georges. An Allegra Care Home.**



Here at St Georges, our household model delivers person-centred care with a focus on homely activities, life skills and maintaining independence.

Our teams work closely together with our residents and we are now looking for a small number of Carers to work in our household teams.

We are looking to welcome a few new care assistants to join our stable team.

We have flexible hours available, and can offer either full or part-time preferences, with days, nights and weekends available, and the pay rate is **£11.90 per hour.**

If you have experience in a care setting and are now looking for an opportunity to grow your career with an exciting new company, then please apply now!

You're committed to delivering fantastic care and with your compassion and natural flair, people follow your example.

In return, we'll invest in your development with great training and development opportunities, and give you the chance to build your career with our exciting, growing company.

Apply now. It may well be the best decision you make today!



IND123

Job Title:Care Support Worker Mental Health Trust:Torbay and South Devon NHS Foundation Trust Location:Torbay Hospital, Totnes community hospital, Brixham community hospital, Newton Abbot community hospital, Teignmouth community hospital, Dawlish community hospital. Pay Rates:£11.45- £20.95 band 2. £12.45 to £21.03 Band 3 and based on experience Shift Pattern: Flexible About the Trust: We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham. We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season. We are passionate about creating a fairer and more inclusive NHS for everyone. We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances. Why might this job interest you? This role as a Care Support Worker Mental Health for NHS Professionals offers a unique blend of professional fulfilment and adaptable scheduling. This position allows nurses to provide vital healthcare services within the community, making a significant impact on patients' lives while having the freedom to choose their working hours. The flexibility of a bank role enables community nurses to balance their professional duties with personal commitments, fostering a healthy work-life balance. Additionally, working in diverse community settings provides opportunities for skill development, autonomy, and meaningful interactions with patients from various backgrounds. The chance to deliver compassionate care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Assessing and monitoring patient conditions and arranging diagnostic tests Recognising deterioration in the physical or mental condition of a patient and taking appropriate action / escalation Recognising, responding to, and managing emergency situations Displaying excellent analytical ability and sound decision making in changing clinical situations Recognising limitations and escalating concerns. The role will involve, but not be limited to you performing the above. What you'll need: A car and valid UK driving license A minimum of 6 months paid experience in a community environment within the last 2 years Comply with NMC Professional Registration and keep up to date with current nursing practices *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return:- Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Job Title: - Care Support Worker - Community Trust: -Torbay and South Devon NHS Foundation Trust Location: -Torbay Hospital, Totnes community hospital, Brixham community hospital, Newton Abbot community hospital, Teignmouth community hospital, Dawlish community hospital. Pay Rates:£11.45- £20.95,Band 2. £12.45 to £21.03,Band 3and based on experience Shift Patterns: - Flexible About the Trust: - We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham. We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season. We are passionate about creating a fairer and more inclusive NHS for everyone. We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances. Why might this job interest you? This position allows you to make a significant impact on patients' lives by providing essential support and compassionate care, all while having the freedom to choose your own working hours. The flexibility of a bank role enables care assistants to balance your professional responsibilities with personal commitments, promoting a healthy work-life balance. The ability to contribute to patient care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Community HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years OR Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 weeks clinical placements.* *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Carebe part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. ApplyToday By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Job Title: Care Support Worker Trust:Torbay and South Devon NHS Foundation Trust Location:Torbay Hospital, Totnes community hospital, Brixham community hospital, Newton Abbot community hospital, Teignmouth community hospital, Dawlish community hospital. Pay Rates:£11.45- £20.95 band 2. £12.45 to £21.03 Band 3 and based on experience Shift Pattern: Flexible About the Trust: We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham. We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season. We are passionate about creating a fairer and more inclusive NHS for everyone. We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances. Why might this job interest you? This position allows you to make a significant impact on patients' lives by providing essential support and compassionate care, all while having the freedom to choose your own working hours. The flexibility of a bank role enables care assistants to balance your professional responsibilities with personal commitments, promoting a healthy work-life balance. The ability to contribute to patient care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected. The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years OR Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 weeks clinical placements.* *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Job Title: Highways Enforcement Officer (SO1)
Location: London Borough of Lambeth
Hours: 35 hours per week, 9:00 AM - 5:00 PM
Closing Date: 27th December 2024, 5:00 PM

Service Care Solutions is assisting the London Borough of Lambeth in recruiting a Highways Enforcement Officer to join their Environmental Services team. This role plays a vital part in managing Lambeth's public spaces and ensuring compliance with relevant environmental and highway legislation.

Role Overview:
As a Highways Enforcement Officer, you will be responsible for upholding environmental and highway standards across Lambeth. This includes conducting routine patrols, enforcing compliance, investigating environmental crimes, and liaising with relevant council services or contractors.

Key Responsibilities:

• Conduct investigations into environmental offences, applying statutory powers to address littering, graffiti, fly-tipping, and other public nuisances.
• Patrol and inspect public spaces, issuing Fixed Penalty Notices (FPNs) for environmental infringements such as littering, dog fouling, and fly-posting.
• Enforce compliance with licensing for skips, hoardings, scaffolds, and unlicensed shop fronts or public seating.
• Investigate and manage abandoned vehicles, ensuring removal as needed.
• Record and report highway damage, coordinating with relevant departments for repair actions.
• Serve as a professional witness and provide statements in support of council enforcement actions.
• Maintain up-to-date knowledge of environmental and highway legislation and best practices.

Requirements:

• Experience in environmental or highway enforcement, with a strong understanding of relevant UK legislation (e.g., Highways Act 1980, Traffic Management Act 2004).
• Ability to carry out routine inspections, issue penalties, and follow legal processes for enforcement.
• Strong investigative skills, with experience gathering and safeguarding evidence.
• Availability to work flexible shifts, including evenings, weekends, and public holidays.
• DBS check (Disclosure and Barring Service) required.

How to Apply:
If you have the skills and experience for this role, please get in touch with Lewis Ashcroft at Service Care Solutions. We're looking for motivated individuals ready to make a positive impact in the Lambeth community.

**St Georges Nursing Home. An Allegra Care Home.**



We are looking to welcome an experienced Senior Care Assistant to our team.

You'll have experience in residential and nursing care, and be committed to delivering outstanding, person-centred care.

As a Care Partner (what we call our seniors), you'll role model standards of care and supposrt a small team of carers within one of our 15-bedded households.

We normally work alternate weekends, so your work-life balance is important to us as well, and we have vacancy for either permanent days, permanent nights, or a blend of the two.



As a tight family we care passionately about our residents and pride ourselves in providing the highest standards of care.

Now is an excellent time to join our team, and we have outstanding career prospects for the right people.

Please get in touch today and join our growing team of outstanding people.



**Pay £13.50 per hour.**



**IND123**

Alfa Leisureplex Group has an opportunity for a Hotel Head Receptionist to join the team at The Hydro Hotel, LlandudnoI.

Head Receptionist Working Hours:

As a Head Receptionist you will work circa 35-42 hours per week, including weekends with an hourly rate of £13.35 – Regardless of age

Being a Head Receptionist:

As a Head Receptionist you will oversee a busy reception being the central hub of the hotel operation where first impressions are everything. You will be responsible for setting the tone for the hotel, delivering a first-class customer experience, where the word no does not exist. You will lead a small team being responsible for checking guest in and out, general enquires, serving drink behind the bar during the day and varied administrative tasks, from allocating rooming lists to processing invoices. This is a diverse role which includes professionally handling reception enquiries and being empathetic to our guests.

We are an employee-owned company, what does that mean?


Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs


Our ideal candidate:

Essential Skills:


Experience in a similar role
Strong communication skills, able to lead and motivate a team
Excellent customer service skills with a friendly demeanour
Being extremely well organised and computer literate
To be flexible and keep calm under pressure even in challenging situations
Empathy towards individual needs and being a problem solver


Desirable Skills:


Experience in a similar role would be desirable
Knowledge of the travel, tourism and hospitality industry
Passion for the industry


The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period of growth as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 950 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this Head Receptionist role, click ‘apply’ today. We’d love to hear from you!

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Contract Personnel are recruiting on behalf of our client based in Essex who are looking for a Forklift Field Service Engineer to join their team on a permanent basis.

Are you hands on and love life out on the open road? Do you have experience in mechanical engineering?

Are you good at planning? Can we utilise your organisational skills? Do you take pride in your work?

We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and you would work within the Service Department to maintain, repair, service and modify a range of other material handling equipment.

Key responsibilities will include:

Services, maintaining and overhaul, fault find and resolve on a range of material handling products.

Servicing:

⚙️ Gas, diesel and electric powered forklift trucks

⚙️ Using check sheets i.e checking brakes, lifting assembly & steering in working order

⚙️ Changing oil and filters as necessary

⚙️ Thorough Examinations pending qualifications

⚙️ Preventative Maintenance, such as lubricating steering and lifting equipment.

Battery Maintenance:

⚙️ Check voltages and fluid levels of forklift trucks, using meters and hydrometers.

Your experience/qualities will include:

You will have worked with material handling products or hold an engineering position and are looking for the next step to further your career; however, we are open to considering candidates from other backgrounds such as: Automotive, Roadside recovery, Agricultural, REME, Construction Equipment, PSV, HGV, LGV or Plant.

⚙️ Respond to breakdowns.

⚙️ We pride ourselves on our customer service. You’re the face of our company we are looking for someone that can build a good rapport & deal promptly with customer downtime helping to keep their business moving!

⚙️ Shows initiative and can help to support and direct others when they need it as well as accomplish their own tasks.

⚙️ Achieve agreed targets, i.e., response time.

⚙️ Completion of documentation to company standards

⚙️ Liaise with our parts team to ensure appropriate stock levels are held on the company vehicle.

⚙️ We would love your help with working on mobile machinery (brakes, steering, wheels, lift chains etc.)

⚙️ Do you have experience in Electrical drive and control systems, Diesel and LPG engines and common drive-trains?

⚙️ Hydraulics?

Essential to have:

⚙️ Full UK driving license.

⚙️ City and Guilds in Electrical / Mechanical Engineering related field

⚙️ Diagnostic computer skills

⚙️ Qualified in related field or similar years’ experience

⚙️ Able to work unsupervised as required

⚙️ Experience in Electrical / Mechanical Engineering in heavy goods / plant machinery / automotive

Benefits:

23 Days annual leave plus bank holidays

⚙️ Free on-site parking

Cycle to work scheme

⚙️ Death in service

Employee recognition & service award

Company pension scheme

Optional well-being sessions each week

Costco Card Membership

Aran Hall School – Residential Night Support Worker

Full Time: 35 Hours per week

Location: Aran Hall School, North Wales. LL40 2AR

Salary: £21,002.80 – 22,404.20 (including weekend bonus) dependent on experience and qualifications

Benefits include: 20 nights holiday, good pension scheme, employee assistance programme, and fully paid training

Full time: 35 hours per week

Job Info

We are looking for people with a passion for working with young people.

Previous experience in a similar role is beneficial, but not essential as we are able to offer the training and support required. We provide a full induction.

At Aran Hall School we provide 52 week residential care with education for young people with a range of learning disabilities and autistic spectrum disorders, both with associated challenging behaviour.

The purpose of the role is to ensure that each young person is supported and cared for throughout the night in accordance with the highest professional standards, policies and procedures of the school. The successful applicant will join a small team and have the ability to work under pressure and be able to show commitment to the well-being of the young people.

A bonus payment of £1,500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (terms & conditions apply)

If you have any questions about the role or the work we do, please email Christine at christine.riley@senadgroup.com

Aran Hall School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks including online checks.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Aran Hall School, Rhydymain, Nr Dolgellau, Gwynedd, Wales LL40 2AR

Children’s Support Worker / Care Assistant

Aran Hall School

Full time

Salary: 30,357.60 – 33,262.32 (inclusive of weekend bonus)

Hours: 8am – 10pm, fortnightly rolling rota, every other weekend off

The Role

You will join a team of experienced professionals and attend regular training sessions to ensure you have up to date knowledge to enable you to provide the highest quality of care. You will support the young people within the classroom and the home environment, giving academic support as well as teaching life skills like cooking and cleaning.

The position also involves planning and carrying out a range of activities to suit the interests of the children you care for. We expect all staff to be proactive and forward planning in this area to ensure the children have access to a wide range of hobbies.

What will we offer you?

- Full training and induction programme (which you will be paid for)

- Employee Assistance Programme

- A bonus payment of £1500 will be payable to new care staff (Support Worker grade only) who join us with a relevant qualification (Terms and conditions apply)

- Support of an experienced, stable and friendly team

- Employee discount scheme

About us

At Aran Hall School we provide residential support & education to children and young people with a range of learning disabilities and autistic spectrum disorders.

We pride ourselves on giving the best possible care and life experience for our young people. We go on various trips out; we go to cafes; do arts and crafts, cookery, music, gardening and much more.

Essential Criteria

- No previous experience is required – you will be given full training and shadow shifts with our fantastic team. We just need you to have natural empathy, be able to think on your feet and have a good sense of humour.

- A driving licence and access to own vehicle is desirable due to our rural location

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition we will conduct online searches and reference checks at an early stage in the recruitment and selection process.

If you would like more information on the checks we complete please don’t hesitate to get in contact.

For more information contact our recruitment team on 01885 488 096 Ext 12103

Aran Hall School, Rhydymain, Dolgellau LL40 2AR