Total 343 Others level Customer Service job vacancies in Peterborough, PE2 8AL

Please refer to the attached job description and person specification for full details of responsibilities. To undertake physical health checks including venepuncture, and other tasks as required. To carry out tasks as directed by senior staff in the delivery of high quality care and support to patients and their carers, using a person centred approach in the promotion of their well-being and recovery. To deliver mental health support work interventions in a community setting To contribute to the planning, implementation and evaluation of therapeutic programme of care for patients To work within the Clozapine Clinic at the Edith Cavell Campus To work within the Peterborough Adult Locality Team at 17 Bridge Street To arrange clinic appointments for the Clozapine clinic and to contact service users to ensure they are aware of their appointments Support the nurse in charge in maintaining essential clinical stocks To promote a positive service user experience through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team. To be responsible for maintaining and conducting oneself in a professionalmanner towards service users, carers, colleagues and other agencies, at all times. To ensure high standard and accurate verbal/written communication about patient care with all team members To develop and maintain good relationships, communication and team work with all disciplines To comply with local and Trust policies and procedures including attending mandatory training and refreshers. To ensure all administrative duties are completed on a timely basis.

Key Responsibilities Work collaboratively with other members of the multi-disciplinary team in the delivery of MH care pathway. Ensure, and clarify where necessary, the patient pathways through mental health services. Undertake initial assessments and reviews including the formulation of care plans to meet the identified needs of the patient. Undertake Risk Assessments and formulate risk management plans as per Trust policies. Regular attendance and participation at the clinical meetings that facilitate discussion of patient/client needs and ensure a shared approach to care, treatment and risk management where necessary. Plan and implement care as appropriate to the needs of the patient that is underpinned by best practice guidance and person centred principles. Review and evaluation of care plans and risk management plans on an ongoing basis Advice regarding medication management including promoting concordance and monitoring and advising regards effect and side effects in accordance with profession Facilitate undertaking of physical and mental health reviews Provide information, advice and assessment to carers, as required. To work with primary care to ensure that referrals to secondary services are timely and appropriate and that more complex cases are referred on. Work as part of the mental health practitioner team at base and in service users homes and the community as appropriate. To develop and maintain access to community & voluntary agencies/services who can offer patients alternative avenues for support and therapeutic help Ensure safe discharge process back to primary care when secondary services no longer required Facilitating and attending joint training events within the Organisation/ Borough as appropriate and agreed with service management team To promote appropriate service users involvement in all aspects of the delivery of the service. To participate in clinical and business meetings.

To provide mental health provision in Stoke Mandeville and Wycombe General Hospital. To function autonomously and competently at Band 6 level when undertaking assessments, including managing volume and demand in the busy and sometimes challenging ED working environment and across the wards at SMH/WGH. Arrange and provide brief evidence-based psycho-social treatments for patients who have self-harmed. Support timely and safe discharge from the wards across SMH and for older adults admitted to WGH. This work will include working closely with the acute Trust to avoid unnecessary prolonged lengths of stay in the hospital environment, including avoidance of breaching referral to assessment time targets. Contribute to reducing unnecessary inpatient admissions to secondary care and to support and maintain appropriate care packages for patients as an alternative to admission. Please see attached JD/PS for full duties.

Community Support Workers

Peterborough

Weekly Pay - From £12.00 Weekdays, £12.36 Weekends, £18.00 Bank Holidays p/hour

Who will you be helping to make life better for?

Prestige Nursing & Care Peterborough are seeking dedicated and passionate Support Workers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Prompting medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence and use of your own car required
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Support Workers

PE6 Area, Thorney, Peterborough

Weekly Pay - £12.00 Weekdays, £12.36 Weekends, £18.00 Bank Holidays p/hour.

Shift pattern - Monday / Sunday available

Who will you be helping to make life better for?

Prestige Nursing & Care Peterborough Branch are seeking dedicated and passionate Support Workers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Prompting medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence and use of your own car required
• Good professional and personal references
• Friendly manner and polite attitude

If you have experience as a care worker, healthcare assistant, family carer, night care assistant, support worker, caregiver, live in carer or another type of care we are keen to talk to you.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Please refer to the attached job description and person specification for full details of responsibilities To provide highly specialist psychological assessments based upon the appropriate use, interpretation and integration of highly complex psychological data from a variety of sources including psychological and neuropsychological tests where appropriate, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care. To develop psychological formulations of presenting problems or situations that integrate information from assessments within a coherent framework that draws upon psychological theory and evidence, and which incorporates interpersonal, societal, cultural, and biological factors. To assist the medical team in communicating difficult, complex, and sensitive information which is both developmentally appropriate and psychologically informed. To be responsible for implementing a range of psychological interventions for individuals, carers, families, and groups, within and across hospital and community-based teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses. To evaluate and make decisions about psychological treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. To exercise autonomous professional responsibility for the assessment, treatment, and discharge of clients whose problems are managed by psychologically based standard care plans. To provide specialist psychological advice, guidance and consultation to other professionals contributing directly to clients formulation, diagnosis, and treatment plan. To ensure that all members of the treating team have access to a psychologically based framework for understanding and care of clients of the service, through the provision of advice and consultation and the dissemination of psychological research and theory. To undertake assessment and risk management for individual clients and to provide advice to other professions on psychological aspects of risk assessment and risk management in line with hospital and inter-agency policies and procedures. To communicate in a skilled and sensitive manner, information concerning the assessment, formulation, and treatment plans of clients under their care and to monitor and evaluate progress during the course of both uni- and multi-disciplinary care. Provide expertise, advice, and support to facilitate the effective and appropriate provision of psychological care by all members of the multi-disciplinary team. To work in partnership with other disciplines and to maintain links with statutory and non-statutory and primary care agencies as appropriate.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Live-in Support Worker
Location: Peterborough, PE10
Pay Rate: £12.00 per hour, with additional pay for sleep-ins
Job Type: Permanent, weekly placement
Social Care & Education are seeking a compassionate and dedicated Supported Living Support Worker to provide essential care and assistance to individuals in their own home. This role is ideal for an experienced candidate skilled in supporting people with learning disabilities, autism, mental health, challenging behaviours, and those recovering from addictions.
Duties
· Assist clients with personal care
· Create a positive and supportive environment to help clients feel secure and valued.
· Prepare meals tailored to each client’s dietary needs and preferences.
· Safely administer medication as prescribed, adhering to individual care plans.
· Implement strategies to support clients with challenging behaviours, adapting your approach to suit each client’s specific needs.
· Maintain a clean, safe, and organised living space for clients.
· Accurately document all care provided and report any changes in clients’ conditions to healthcare professionals to ensure seamless care.
· Support service users in the community, participate in activities
· Support client with budgeting and finances
Supported Living Worker: The Requirements
To be considered for this role, the right candidate will need the following experience / training / qualifications:
· At least 6 months experience working as a Support Worker/Supported Living Worker.
· Good Communication and Listening Skills.
· Valid DBS.

Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. As an autonomous practitioner manage a highly complex case load, including planning and implementing appropriate interventions based on the referral evaluation, assessment, diagnoses, treatment, and monitoring of individuals identified needs of adults with a learning disability. As a senior clinician, to support the service and team manager & Consultant Psychologist in the development of a high quality, responsive service, including leading on an area of service development in line with service plans. To include advise on those aspects of the service where psychological and other organisational matters need addressing. As a senior clinician, to support the Lead Psychologist in the development of a high quality, responsive service, including leading on an area of service development in line with service plans. To include advising on those aspects of the service where psychological and other organisational matters need addressing. Designing and conducting service development activities in line with local & national priorities. To provide professional leadership and management to psychology staff including Assistants and Trainees, including recruitment, reflective practice, supervision, appraisal, and professional development particularly mandatory training as delegated by the consultant Psychologist/ team manager. Managing operational aspects such as the waiting list. To lead in multi-disciplinary/ multi-agency working within the CPFT and with Key partners. Establishing and maintaining effective relationships with colleagues, other agencies, people who use services, and their families, Promoting partnership with people in other health and social care settings, To work within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team(s). To utilise research skills for audit, policy and service development and research. Designing and conducting clinical audit and research, maintaining current knowledge of research findings and development within the learning disability field, Undertaking psychological assessments, formulation, therapeutic interventions, and consultation to support people with specific needs, e.g. challenging behaviour, dementia, autism, mental health issues, and psychological and emotional difficulties, to maintain the skills needed for living an ordinary life, undertaking assessments and developing and implementing plans within the Positive Behaviour Support framework. Acting as an advocate and ensuring that there is proper regard for peoples dignity, choice, self-esteem, and racial, cultural, sexual, and religious needs and preferences, Being responsible for assessing and managing clinical risk, including in a crisis, or safeguarding situation, If you are interested in this exciting post please contact either Deborah Hunt, Consultant Clinical & Forensic Psychologist Deborah.hunt@cpft.nhs.uk or Sallyanne Broughton, Team Manager IST sallyannebroughton@cpft.nhs.uk to arrange a phone call, TEAMS call or visit.

Registered Care Home Manager - Required for Castor Lodge Care Home located in the village of Castor near Peterborough PE5 7BD - Part of the Country Court Family
Salary: £70,000 + Bonus (up to 10% per annum) & excellent benefits Are you an experienced registered care home manager who has a passion for high quality care?
Castor Lodge located in the village of Castor near Peterborough provides a warm welcome as soon as you set foot through the door. The home has been designed for residents living with dementia in mind and incorporates themed areas to facilitate meaningful activities for residents including its own pub, hairdressing salon and nail spa, corner shop and café bistro not to mention the beautiful outdoor spaces, for relaxation
Country Court Care are one the fastest growing Award Winning, 5* care providers and we are passionate about providing the very best care to our residents. We are proud to be a family run business that has grown over the years to a family of over 2,800 employees and 40+ nursing and residential care homes. Our philosophy is ‘our residents and their families are at the heart of everything we do’.
The Registered Care Home Manager Role:
Our Registered Home Manager role is like no other… Its challenging and busy but also amazingly rewarding!
As a Registered Manager, you will be responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs.

Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team.
Working with your Area Manager you will continually ensure that Country Court’s business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding.
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing.
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing.
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building.

About You:
As well as sharing our values of passion, compassion, and caring nature you will also have the following:

Be no stranger to a busy, challenging Care Home Management role with at least 3 years’ experience as a Registered Care Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning.
Proven experience of managing a care team, encouraging, leading and motivating others.
Strong understanding of safeguarding, compliance and care inspectorate.
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team

And in return you’ll get!
You will be joining a family business and working alongside a real team-spirited group of people. You will also benefit from our generous range of benefits which include:

30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff

Apply Now: If you have the unique qualities and share the values required for this exciting role and want to work with an organisation that provides the type of care you’d expect for your loved ones.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job Title: Full-Time Residential Support Worker
Contract Type:
Permanent
Working Hours:
Full time (37 hours per week)
Salary:
£26,210.72 to £29,801.64 (inclusive of shift allowance)
Location: Peterborough, Cambridgeshire

Job Summary:
We are excited to offer a unique opportunity to join our team, complete with a yearly retention payment of £2000. If you are empathetic and passionate about helping young people, this could be the perfect role for you.

Responsibilities:

Provide individualised care and support to young residents.
Serve as a role model and advocate for the young people.
Work proactively within a professional care team.
Requirements:

Empathy and a passion for helping young people.
Ability to build positive relationships.
Good interpersonal and communication skills.
Willingness to work alternate weekends and bank holidays.
Ability to participate in physical activities.
Must be over the age of 21.
Prior knowledge of child protection issues and understanding of the development needs of children and young people is desirable but not essential.
Shift Patterns:

7:30 - 16:30 and 13:00 - 22:00 with alternate weekends off.
Willingness to do overnight stays (sleep-ins on a rota basis).
Benefits:

Yearly Retention Payment: £2000 per annum subject to performance.
Comprehensive induction program and continuous learning and development.
Sleep-in allowance paid.
Meals provided on shift.
Free onsite parking.
25 days of annual leave per year plus bank holidays.
This is an exciting opportunity to make a significant impact in the lives of young people. If you are dynamic, self-motivated, and possess excellent communication skills, we welcome your application.
Apply today and become a part of our future!
#PCC16

Job Title: - Registered Nurse - Intensive Care Unit Trust: - Buckinghamshire Healthcare NHS Foundation Trust Location: - Stoke Mandeville, Aylesbury Pay Rate: £17 - £28 Shift Patterns: - Flexible Trust Info: - Buckinghamshire Healthcare NHS Trust, rated Good in their most recent CQC report, provides high quality care for a population of 500,000 across three hospitals, local bases and within the community. Parking and bus transport links are available at all three hospitals. With a world-famous National Spinal Injuries Centre, quality stroke service and a regional centre for burns and plastics, the Trust also supports the provision of high-quality NHS and industry research in areas including Cancer, Cardiology, Diabetes, Gastroenterology, Maternity, Ophthalmology and Paediatric studies. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual Be proficient in the delivery of care to patients Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships The role will involve, but not be limited to you performing the above. What youll need: A minimum of 6 months paid experience in an Acute hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Residential Support Worker - Exciting Opportunity in Peterborough
Are you empathetic and passionate about helping young people? If so, this could be the perfect opportunity for you!

Position: Residential Care Worker
Contract Type: Permanent
Working Hours: Full-time (37 hours per week) + 2 sleep in per month
Location: Glinton, Peterborough
Salary: £26,210.72 to £29,801.64 (inclusive of shift allowance)

Our Client is offering an exciting chance to join their dynamic team at a secure, welfare-only, all-female children`s home. This role is based in Glinton, Peterborough, where you`ll be a vital part of providing individualized support to young people with complex needs.

What We`re Looking For:
- Empathy & Passion: We need individuals who can respond effectively to a range of emotions and are dedicated to helping young people.
- Relationship Builders: Ability to form positive relationships with young people and colleagues.
- Communication Skills: Strong interpersonal skills, including report writing and incident recording.
- Flexibility: Willingness to work alternate weekends, bank holidays, and overnight stays (sleep-ins on a rota basis).
- Physical Activity: Ability to participate in physical activities.
- Eligibility: Applicants must be over the age of 21.
- Experience: Previous experience in childcare or knowledge of child protection issues and procedures.
- Qualification: NVQ Diploma Level 3 in Children and Young People`s Workforce (CYP)

Why Join Our Team?
- Be a role model and advocate for young people.
- Work in a supportive, professional environment.
- Receive a comprehensive induction and ongoing training.
- Earn a yearly retention payment of £2K, subject to performance.
- Enjoy additional benefits such as a sleep-in allowance, free meals on shift, and free onsite parking.
- 25 days of annual leave plus bank holidays.

Apply Today!
This is a rolling advert, and we review applications frequently. Don`t wait until the closing date - apply today, and we`ll progress your application swiftly. We`re eager to speak with you!

Note: This role requires an Enhanced Disclosure obtained through the Disclosure and Barring Service.

#STRJP