Total 222 Others level Customer Service job vacancies in Swindon, SN5 8AT

Job title: Experienced Social Worker - Family Safeguarding Service - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £35.27 per hour

Swindon Borough Council currently require Experienced Social Workers within the Family Safeguarding Service. The team work within pods to optimise the management, oversight and support to all Social Workers.
There are 5 Social Workers and 1 Manager per POD.
Social Workers must have with experience and skill to:
Undertake comprehensive assessments including parenting assessments in a timely way to inform development of outcome focused care plans with Children and their Families.
Undertake care proceedings within the court, both private and public.
Initiate and complete within court timescales and achieve permanency plans for children including adoption.
Understand and respond to complexity of risks and are required to evidence on records, including providing analysis of their interventions with children and families. Please note that candidates living 50+ miles from Swindon are entitled to claim a flat rate of
100 per week to use towards either accommodation or mileage.

Job title: Experienced Social Worker – Assessment and Child Protection - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £30.15 per hour
The team is made up of 5 PODs managed by 5 Assistant Team Managers and 2 Team Managers. Each POD of 4 Social Workers and their Assistant Team Manager is on duty once every 5 weeks.

During the duty week social workers in the team are allocated a caseload of children who require a statutory assessment or child protection investigation, these assessments inform the development of their plan.

Some children require on-going support from within our communities, or Family Intervention and Support Service, others may require a Child in Need or Child Protection Plan. We strive to ensure smooth transitions for all of our children.

If successful you will join a welcoming, supportive and nurturing team where expectations for children are high.

You will receive monthly reflective supervision.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Kings Court

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers. A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible. Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet. Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Proud member of the Disability Confident employer scheme

Kickstart your career with us this New Year and make 2025 your best year yet!

Are you passionate about customer service and helping others? Are you a team player who enjoys collaborating and working in a fast-paced environment? If so, we have the perfect role for you!

What you’ll be doing

In this role, you’ll be doing one of the most important jobs for our business, providing an exceptional service to all our customers. Our Customer Service Representatives are the heartbeat of our contact centre, answering calls and supporting our customers every day. Each customer is unique, and every call will be different - from explaining water bills to helping customers with financial difficulties find the best tariff for them, you’ll listen, empathise, and provide solutions with a smile.

No Experience? No Problem!

From your very first day as a Customer Service Representative, we're committed to your growth and development. We offer the training, support, and knowledge you need to excel in your role. Join us and thrive in a workplace that celebrates your uniqueness and prioritises your well-being.

Why join us?

Community focus: We proudly support the communities we serve. To join us, you’ll need to live in the Thames Water region – you’ll know if you do because your water bill comes from us!

Fair opportunities: We’re dedicated to ensuring all employees have access to the coaching and training they need to build a career they love.

Flexible shifts: The hours of work are 36 hours a week, following a shift pattern that varies from month to month between 8 am - 8 pm & 1 in every 4 Saturdays. One of our friendly team members will discuss available shifts with you.

The start date for the role is 20th January 2025

What should you bring to the role?

As you begin your journey as a Customer Service Representative, here are the key skills and behaviors we value:

- Exceptional service: Deliver outstanding customer experiences
- Clear communication: Engage effectively and possess a great phone manner
- Active listening: Truly hear and appreciate what our customers need
- Problem solving: Find the right solution for our customers
- Resilience: Tackle challenges with strength and composure
- Positive passion: Bring a positive attitude and a genuine love for helping others
- Technical proficiency: Navigate systems, databases, and communication tools efficiently

What’s in it for you?

Join a team where customers are at the heart of everything we do. We offer comprehensive training to ensure you succeed in your new role.

Ready to make a difference? Apply now!

Submit your application and start your journey with Thames Water today. We can’t wait to welcome you to the team!

- Competitive salary starting at £22,524 per annum
- 24 days holiday per year increasing to 28 days with the length of service
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts. Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management. Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust See JD for full details

Great Western Hospitals NHS Foundation Trust (GWH) is seeking a Programme Support Officer to support their significant and exciting journey towards implementing and sharing an Electronic Patient Record (EPR) across the Acute Health Alliance constituent Trusts i.e., Royal United Bath Hospital (RUH), Salisbury Foundation Trust (SFT) and Great Western Hospitals NHS Foundation Trust (GWH), Swindon.

The successful candidate will have demonstrable previous experience supporting large digital or change programmes or projects.

The post holder will work as part of a busy and dynamic team in delivering an effective programme of work, supporting managers and staff with the EPR programme workstream and project activities. Day to day the work will involve supporting the teams to ensure the portfolio of tasks and projects is planned and managed effectively using PRINCE2 methodology and documentation standards.

The majority of the work will be undertaken remotely, but with a requirement to be work from GWH when necessary and potentially travel to other NHS sites when required. You will therefore be a self-starter and used to working with minimal supervision.

If you are therefore seeking a busy but rewarding challenge as your next career opportunity in Programme Support, we would love to hear from you. Previous applicants do not need to apply. Please align your experience to JD in your supporting statement, with clear examples given how you meet the criteria.

Liaising with multi-disciplinary teams across the Trusts the successful candidates will need excellent organisational skills, possess a high level of communication skills, both written and oral, and be motivated to help the teams achieve.

The post holder will work under the guidance of the GWH EPR Programme Manager to provide programme and project support on a range of PMO tasks. Support will be provided using standard PRINCE2 and other appropriate project management methodologies.

The post holder will provide support in relevant programme management groups, be actively involved with the day-to-day delivery of the programme activities and will manage both programme and project-level documentation on behalf of the EPR programme.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

To provide comprehensive PMO support to the AHA EPR programme, working both at an individual Trust level and supporting projects and workstreams across the 3 constituent AHA Trusts.

Design and maintain a PMO configuration structure, using appropriate tools, processes and techniques, to ensure effective PMO management.

Establish and maintain a comprehensive PMO library ensuring appropriate access and confidentiality is maintained across the AHA constituent Trust

See JD for full details


This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

Assist screening midwives in the delivery of the national Antenatal and Newborn Screening Programmes to women in the hospital setting. Perform phlebotomy services both for the Antenatal and Newborn (ANNB) Screening Programmes, routine tests ordered by clinicians & other ad-hoc requests. Assist the screening midwives in tracking patient results and monitoring screening fail-safes. 1. Perform phlebotomy services in the antenatal clinic setting. This includes combined and quadruple tests and non-invasive prenatal testing (NIPT) for the fetal anomaly screening pathway, Father of the baby testing for sickle cell screening programmes and routine blood tests as ordered by clinicians. 2. Prepare the clinic for the following day by checking results for women prior to first ultrasound, identifying women who do not have booking bloods/ complete results. 3. Liaise with external laboratories providing the combined and quadruple tests if outstanding test results are found. 4. Assist the screening midwives with the antenatal and newborn (ANNB) screening failsafe on a daily/weekly basis as required, assisting in the collation and production of key performance indicators report. 5. Liaise with other departments and disciplines as required to ensure all tests are dispatched in a timely manner and results are available to patients and clinicians when required. 6. To maintain accurate records of all care provision in the clinical records. Ensuring safe transfer of electronic data 7. Provide administrative support to midwives including filing of records in health records Dept and the sending of patient results. **please refer to the attached job description for more details***

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Complex Care Support Worker
Location: Swindon
Position: Full-Time
Pay Rate:£11.44 per hour
Social Care & Education are looking for a Complex Care Support Worker to join our dedicated team in Bath. This role is ideal for someone looking for a new role and has experience working with people with a spinal cord injury.
About the Role:
In this role, you’ll provide one-to-one care and support for a client with specific and complex health needs. Working Monday through Saturday, you’ll have the opportunity to build a trusting, supportive relationship and ensure the client’s safety, dignity is maintained.
Key Responsibilities:
• Assist with personal care needs, including bowel management.
• Provide support with mobility, transfers, and physical activity to enhance the client’s independence.
• Build a strong, positive relationship with the client to provide companionship and emotional care, improving their overall well-being.
• Maintain accurate and up-to-date records of daily care and any health changes, communicating effectively with family members and healthcare professionals.
Essential Requirements:
• Demonstrated experience in complex care, specifically with spinal cord injuries and bowel management, is essential for this role.
• A full UK driving licence is required, along with comfort and confidence in driving an automatic vehicle.
• Reliable, compassionate, and attentive, with a strong commitment to delivering personalized and high-quality care.
• Strong communication abilities, enabling clear and supportive interactions with the client, family, and medical professionals.
• Comfortable working autonomously to meet the client’s care needs consistently and professionally.
Benefits:
£11.44 per hour, with paid training and support
Join a dedicated and caring team focused on excellence in complex care
This role provides an opportunity to make a meaningful difference in a client’s quality of life each day
Access to training resources and career development opportunities in specialized complex care

If you are an experienced carer with the skills and dedication required for this role, we’d love to hear from you. Join our team in Swindon and help us provide life-changing support to those who need it most.

Live-In Care Assistant / Carer Job Vacancy - Swindon, Wiltshire
Salary: £750 - £875 per week
Contract: Full-Time, Live-In

Are you an experienced Live-In Care Assistant looking for your next rewarding role in Swindon, Wiltshire? We are recruiting for dedicated and compassionate individuals to join our team, providing high-quality live-in care services to clients in their own homes.

About Us
Social Care & Education Jobs are proud to have been selected as the recruitment partner for this fantastic privately owned Homecare Agency. They have a strong reputation for delivering exceptional live-in care and homecare services across Swindon and the surrounding areas of Wiltshire. Their team of professional carers are committed to enhancing the quality of life for their clients by providing personalized care that meets their unique needs. They pride themselves on maintaining the highest standards of care, ensuring that each client receives the dignity, respect, and support they deserve.

Job Description
As a Live-In Care Assistant, you will play a vital role in supporting our clients with daily living activities, allowing them to maintain their independence within the comfort of their own homes. Your responsibilities will include:
Providing personal care, including bathing, dressing, and grooming.
Assisting with medication management.
Preparing meals and assisting with feeding if necessary.
Supporting mobility and physical activities.
Offering companionship and emotional support.
Performing light household duties, such as cleaning and laundry.
Assisting with shopping and running errands.
Monitoring the client’s health and well-being and reporting any changes.

Candidate Requirements
Previous experience as a Live-In Care Assistant or Carer is essential.
Compassionate, patient, and dedicated to providing high-quality care.
Strong communication skills and the ability to build positive relationships with clients.
Ability to work independently and take initiative.
Flexibility to meet the varied needs of our clients.
A valid driving license is preferred but not essential.

Apply today to make a meaningful difference in someone’s life and join our supportive and caring team!

Compliance
Successful applicants will undergo pre-employment safeguarding checks, including an enhanced Disclosure and Barring Service (DBS) check. This post is exempt from the Rehabilitation of Offenders Act 1974, and therefore, applicants are required to declare all convictions and cautions, including those considered "spent," unless protected under DBS filtering rules. We are committed to safeguarding and promoting the welfare of our clients and are a Disability Confident and Equal Opportunities Employer.

Application Support
Social Care & Education Jobs will assist you throughout your application process, answering any questions you may have and providing full support up to your start date.

In addition to the primary responsibilities, the senior receptionist may be requested to: a. Partake in audit as directed by the audit lead b. Produce, maintain and participate in the receptionist rota for lunch and out of hours cover c. Support the Practice Coordinator and Practice Manager in producing and maintaining the duty clinical rota, d. completing opening and closing procedures in accordance practice policy e. support Reception in the management of repeat prescriptions, ensuring they are processed accurately and efficiently f. Support the Practice coordinator Practice Manager with all Patient Participation Group related matters g. Oversee the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room

Support Worker
Swindon
Supported Housing
3-month contract
35 hours
£15.50 LTD / £13.21 PAYE (inc holiday)

Support Worker needed to deliver person-centered support and help clients achieve independent living in Swindon.

THE ROLE
The Support Worker will provide structured, outcome-focused support to service users in supported housing schemes:

• Deliver tailored support services to meet clients' individual needs and promote empowerment and independence.
• Assist clients with tenancy issues, rent payments, and benefits applications.
• Conduct client assessments to determine the most suitable housing solutions.
• Maintain accurate records, including support plans and risk assessments.
• Work collaboratively within a multi-disciplinary team to meet key performance indicators.
• Promote education, training, and employment opportunities for clients.
• Adhere to safeguarding and health and safety protocols for client safety.

THE CANDIDATE
The ideal candidate will have prior experience in a similar role supporting vulnerable clients, particularly victims of domestic violence.

• Knowledge of delivering housing or social care support.
• Familiarity with housing management, including tenancy sustainment.
• Experience with risk assessment and crisis intervention.
• Ability to work effectively as part of a team and independently.
• Competence in using IT systems for maintaining timely records.

THE CONTRACT
This role is Mon-Fri, 9am - 5pm, with occasional lone working required.
3-month contract with potential extension.
The pay for the role is £15.50 per hour LTD company rate, with a PAYE equivalent of £13.21 per hour inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Trainee Field Service Engineer - 2 Year FTC progressing to perm

Location: Oxfordshire, Gloucestershire, Wiltshire

Principal Purpose
Currently training to become a Field Service Engineer (FSE), providing technical services and support for medical technology equipment and software solutions. Capable of diagnosing and resolving complex technical issues, with a strong focus on customer satisfaction and meeting their requirements and expectations.

Key Responsibilities

• Repair, Installation & Service: Train in the repair, installation, and servicing of medical technology equipment and associated software solutions.
• Technical Issue Resolution: Accurately diagnose and resolve technical issues related to equipment, software applications, IT networks, servers, and cloud-based technologies.
• Remote Support: Provide remote troubleshooting and repair services, ensuring quick and efficient issue resolution.
• Lifecycle Management: Support product and solution lifecycle management, from site surveys to decommissioning and disposal.
• Product & Software Modifications: Implement product updates, modifications, and regulatory updates (FCA's).
• Technical Expertise Development: Gain advanced knowledge and understanding of products and solutions through training and practical experience.
• Travel & Efficiency: Willingness to travel and stay away from home to ensure efficient service delivery.
• Collaboration with 2nd-Level Support: Communicate effectively with second-level support teams to report and resolve technical issues, sharing knowledge with engineers to improve service efficiency.
• Stock Management: Effectively manage car boot stock to reduce Mean Time to Repair (MTTR) and improve First Time Fix Rate (FTFR).
• Customer Engagement: Maintain high levels of customer engagement, manage expectations, and promote service offerings, ensuring effective communication at all levels.
• Brand Representation: Act as a brand ambassador, embodying professionalism and delivering exceptional service.

Requirements:

• Technical Apprenticeship (completed) or HNC or higher in technical qualification such as electronics, engineering, IT, or scientific qualification.
• Full UK Driving Licence
• Permitted to work throughout UK and Ireland; able to travel to Germany and USA for training.

Benefits:

• 25 days paid holiday plus bank holidays per annum.
• Company Sick Pay.
• Standard Life Pension (Salary Sacrifice Scheme) - Employer's Contribution is 8.5% of basic salary.
• Bupa Healthcare plus Medicash Level 1 benefit immediately at joining (mandatory benefit). The company pays for single membership and members can add families.
• Family-Friendly Policies.
• Agile/Hybrid working for applicable roles.
• Flexitime for applicable roles.
• Discretionary Pay review