Total 14 Junior Executive level Customer Service job vacancies in Billingham, TS23 1DA

Care Assistant

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

Locations: We provide homecare across the Burnley region, please speak to the recruitment team to discuss where suits you.
Shift Patterns: Monday to Sunday,days, nights, various shifts available.
Rate of Pay: £12.82 - £14.48 per hour (including Holiday Pay), Mileage will be paid at 30 pence per mileage between client visits.

About the role:

Routes Healthcare want people to join our team who are passionate about a career in care. We pride ourselves on the standard of care we deliver and are driven to provide the best healthcare service with your help.
Care assistants support others to live independently in their own homes, which can include supporting hobbies, activities and day trips, personal care, end of life care and any other needs required by the person you are caring for. We invest in our employees and provide a full training programme to support you in your role and give you the confidence to provide high quality care, If you’re looking for a career that genuinely makes a difference to people’s lives, Routes Healthcare want to hear from you.

Requirements:

You must have a full valid driving licence and access to a car for work for this role.

You must be a UK resident and have the right to work in the UK to apply.

Previous Experience in the care sector would be advantageous.

Rewards:

- Wellbeing and mental health support.
- Training/Development plans and trained by qualified nurses.
- Flexible shift patterns – let’s get a good work/life balance from the start.
- Pension Plan - you invest your time – we invest in you.
- Staff referral scheme with generous incentives
- Paid shadowing shifts while you settle in.
- 24/7 support with a dedicated on-call team, a specialised nurse case manager will be on hand.
- Competitive rates of pay

If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application.
Please click the apply button on this page to start your application.

ABOUT THE ROLEAs a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve. We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntington's disease. Our residents need highly specialised care to get the most out of life, and you'll be there deliver that by assisting with daily living, providing support and companionship and sharing great moments and memories too. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. With our newly refurbished units, welcoming atmosphere and extremely supportive management, this is the ideal environment to bring your dedication and compassion to. It's an opportunity to put your skills to meaningful use and make the most of the career pathway we can offer you. ABOUT YOUTo join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve. We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntington's disease. Our residents need highly specialised care to get the most out of life, and you'll be there deliver that by assisting with daily living, providing support and companionship and sharing great moments and memories too. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. With our newly refurbished units, welcoming atmosphere and extremely supportive management, this is the ideal environment to bring your dedication and compassion to. It's an opportunity to put your skills to meaningful use and make the most of the career pathway we can offer you. ABOUT YOUTo join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About The Role

In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times. Do you fit this role?


About You
As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Assistant we will invest in you and you will enjoy additional support and benefits including:

- Hourly rate is subject to experience and qualifications.
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Prestige Nursing East Lancashire is looking for new members to join our growing team supporting individuals within their own homes and care settings.

Experience of working in care is preferred, but not essential but you will require access to your own vehicle if completing day shifts - mileage is paid.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

We provide all new members with our mandatory training programme, and further client-specific training where necessary.

We offer our members a variety of work patterns with service users on care routes throughout Accrington, Blackburn, Burnley, Colne, Darwen, Nelson, and surrounding areas.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks may include:

• Personal care tasks; including washing and toileting
• Administering medication
• Encouraging diet and fluid intake
• Promoting independence
• Completing documentation to a high standard
• Using Prestige's call monitoring service

Members are typically required to work between:

08:00 - 14:00

14:00 - 22:00

18:00 - 22:00

22:00 - 07:00

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Access to Prestige's extensive free training programs.
• Access to external training providers in NVQ 2,3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Weekly pay into your bank, along with accrued holiday pay.
• Flexible working hours.
• Free uniform.

"By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy"

WE CAN FAST TRACK YOU APPLICATION IF YOUR DBS IS ON THE UPDATE SERVICE

*pay rates are inclusive of holiday pay at 12.07%*

Prestige Nursing East Lancashire is looking for new members to join our growing team supporting individuals within their own homes and care settings.

Experience of working in care is preferred, but not essential but you will require access to your own vehicle if completing day shifts - mileage is paid.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

We provide all new members with our mandatory training programme, and further client-specific training where necessary.

We offer our members a variety of work patterns with service users on care routes throughout Accrington, Blackburn, Burnley, Colne, Darwen, Nelson, and surrounding areas.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks may include:

• Personal care tasks; including washing and toileting
• Administering medication
• Encouraging diet and fluid intake
• Promoting independence
• Completing documentation to a high standard
• Using Prestige's call monitoring service

Members are typically required to work between:

08:00 - 14:00

14:00 - 22:00

18:00 - 22:00

22:00 - 07:00

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Access to Prestige's extensive free training programs.
• Access to external training providers in NVQ 2,3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Weekly pay into your bank, along with accrued holiday pay.
• Flexible working hours.
• Free uniform.

"By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy"

WE CAN FAST TRACK YOU APPLICATION IF YOUR DBS IS ON THE UPDATE SERVICE

*pay rates are inclusive of holiday pay at 12.07%*

Extraordinary People, Exceptional Care

Care Assistants

Do you want to begin a fulfilling career in care, with excellent training and progression opportunities? At Orchard Care, we value our Care Assistants and invest in their career within our homes.

£11.44 - £11.69ph

Care Assistant – Night shifts. Part time and Full Time Shifts available. 22hrs – 44hrs per week

The role of a Care Assistant plays a vital role in supporting the people living within Orchard homes. We make sure everyone is cared for with dignity, respect and they are engaged in how they receive support from our staff. You will play a key role in ensuring they engage in meaningful activities and receive the best support in line with their individual needs.

We are the proud winners of the 2023 LaingBuisson award for Excellence in Large Residential Care

Main Duties

To enable people to remain as independent as possible whilst providing support and assistance as per the individual’s needs. This will include delivering personal care including washing, dressing, and oral care.
Be understanding and patient towards everyone and their needs, encourage and support them to participate in leisure activities as appropriate to the individual and their preferences, ensuring their social and emotional needs are met. This also includes supporting individuals and groups to outside appointments and leisure outings.
Responsible for making and changing beds, tidying rooms, undertaking light cleaning duties as needed and generally assisting in ensuring that the home is kept clean, pleasant and welcoming at all times.
Helping to serve meals and drinks at mealtimes and other times, taking care to present meals and refreshments in an attractive way, with polite and courteous service. In addition, providing the appropriate level of support at mealtimes.
To understand and comply with all statutory and legal requirements which are relevant to the role such as Health & Safety, COSHH, all aspects of the Care Standards Act, have a clear understanding of Infection Prevention and Control policies, procedures and measures to maintain a safe environment throughout the home.


Benefits:

£11.44 - £11.69ph
Access to Blue Light Discount Card & App.
Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
Recognition schemes, such as ‘Making a Difference’ and an annual awards ceremony, recognising our dedicated staff team.
Free Uniform and car parking.
Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues


About Orchard Care Homes

Green Lodge is in the heart of the community of Billingham, Teeside, and well linked with its surrounding towns, within three miles of both Stockton and Middlesbrough town centres.

Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones.

We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.

Extraordinary People, Exceptional Care

Care Assistants

Do you want to begin a fulfilling career in care, with excellent training and progression opportunities? At Orchard Care, we value our Care Assistants and invest in their career within our homes.

£11.44 - £11.69ph

Care Assistant – Days shifts. Part time and Full Time Shifts available. 22hrs – 44hrs per week

The role of a Care Assistant plays a vital role in supporting the people living within Orchard homes. We make sure everyone is cared for with dignity, respect and they are engaged in how they receive support from our staff. You will play a key role in ensuring they engage in meaningful activities and receive the best support in line with their individual needs.

We are the proud winners of the 2023 LaingBuisson award for Excellence in Large Residential Care

Main Duties

To enable people to remain as independent as possible whilst providing support and assistance as per the individual’s needs. This will include delivering personal care including washing, dressing, and oral care.
Be understanding and patient towards everyone and their needs, encourage and support them to participate in leisure activities as appropriate to the individual and their preferences, ensuring their social and emotional needs are met. This also includes supporting individuals and groups to outside appointments and leisure outings.
Responsible for making and changing beds, tidying rooms, undertaking light cleaning duties as needed and generally assisting in ensuring that the home is kept clean, pleasant and welcoming at all times.
Helping to serve meals and drinks at mealtimes and other times, taking care to present meals and refreshments in an attractive way, with polite and courteous service. In addition, providing the appropriate level of support at mealtimes.
To understand and comply with all statutory and legal requirements which are relevant to the role such as Health & Safety, COSHH, all aspects of the Care Standards Act, have a clear understanding of Infection Prevention and Control policies, procedures and measures to maintain a safe environment throughout the home.


Benefits:

£11.44 - £11.69ph
Access to Blue Light Discount Card & App.
Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
Recognition schemes, such as ‘Making a Difference’ and an annual awards ceremony, recognising our dedicated staff team.
Free Uniform and car parking.
Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues


About Orchard Care Homes

Green Lodge is in the heart of the community of Billingham, Teeside, and well linked with its surrounding towns, within three miles of both Stockton and Middlesbrough town centres.

Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones.

We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.

Clinical Practice § Maintain patient and research subject confidentiality at all times. § Assist research team in administrative duties for clinical trial start-up, initiation, maintenance, and study closure. § Work with the Research department to ensure compliance with regulatory requirements. § Assist in the entry of accurate and timely documentation of data in patient Case Report Forms (CRFs) either on paper or electronic versions. § Assist the research team and monitors the resolution of raised data queries. § Assist the research teams in the maintenance of the trial site file e.g. collating and filing paperwork, obtaining signatures for the delegation log. § Assist the research team in the entry and maintenance of accurate information on databases such as the patient recruitment database. § GCP Training and IATA Training § Working on commercial and non-commercial studies and Pharmaceutical companies adhering to their research protocols and ensuring the studies are delivered effectively. § Attend Investigator meetings and Site Initiation meetings as appropriate. § Working closely with the Yorkshire and Humber Clinical Research Network. § Under supervision, or independently after the appropriate training, carry out clinical procedures required for clinical trials including but not limited to : blood pressure recordings, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip/waist circumference and conducting ECGs. § Report all findings from clinical procedures to the clinical research team and accurately document as advised by the team in appropriate research files, logs, case report forms and databases. § Process blood and urine samples according to clinical trial protocols such as: Preparing blood slides, serum separation using a centrifuge and pipetting to separate blood and serum samples. § Preparing these samples for ambient or frozen storage and shipment as directed and arrange couriers for the safe and timely transport of all clinical samples. § Helping to run searches on electronic system, to highlight suitable patients for studies. § Assisting with monitoring visits for studies, when CRAs attend site. § Reading research protocols and SOPs. Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment. Communicate with and support patients receiving ‘bad news’. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders. Act as an advocate when representing patients and colleagues. As directed, assist research participants in completing trial-related assessments such as paper questionnaires or using electronic data capture devices. Delivering a Quality Service Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures. Prioritise, organise, and manage own workload in a manner that maintains and promotes quality. Participate in the maintenance of quality governance systems and processes across the practice. Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required. Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate. Evaluate the patients’ response to healthcare provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Participate in the management and review of patient complaints and identify learning from clinical incidents and near-miss events using a structured framework (e.g. root-cause analysis). Assess the impact of policy implementation on care delivery. Participate in the performance monitoring review of the team, providing feedback as appropriate. Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance. Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate. Ensure all patient identifiable records for clinical trials are stored according to information governance policies. Assist with maintenance/ordering of research supplies, reporting of faulty equipment. Leadership – personal and people development Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services. Participate in planning and implementing changes within the area of care and responsibility. Contribute and participate in the development of local guidelines, protocols, and standards. Participate in the planning and engagement of practice-based commissioning or similar initiatives. Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate. Arrange monitoring visits for external monitors and assist in the preparation and follow up of these visits. Arrange patient clinic appointments with the research team and trial participants as required. Assist the research team in the preparation and conduct of clinic visits for patients enrolled in clinical trials. To develop, implement and audit co-ordinated pathways of care for patients receiving treatment within a clinical trial. Team Working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence. Ensure clear referral mechanisms are in place to meet patient need. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Participate in and support local projects as agreed with the practice management team. Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines. Ensure safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements. Support members of the nursing team to undertake mandatory and statutory training requirements. Apply infection-control measures within the practice according to local and national guidelines. Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all. Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Are you committed and passionate about SEN Education? We are looking for the next emotional literacy support assistant to join our team. This is a real opportunity to make a difference for the children and young people we work with.
Sutherland House School is a non-maintained special school for autistic children and young people aged 3-19. The school is located in the heart of the Creative Quarter in the City Centre.
We offer small Class groups, high staffing ratios and excellent opportunities for training and continued professional development.
As a member of the school team supporting with delivering ELSA sessions, you will play a critical role in the support of pupils’ social, emotional and mental wellbeing. As part of this role, you will plan and deliver intervention in partnership with class teams, parents/carers and the school leadership team. You will need to hold the relevant qualification/training to fulfil this post.
You will have the opportunity to work in collaboration with the wider organisation and it is essential positive communication is maintained between all stakeholders within the school.
Visits by prior arrangement are encouraged

Prestige Nursing East Lancashire is looking for new members to join our growing team supporting individuals within their own homes and care settings.

Experience of working in care is preferred, but not essential but you will require access to your own vehicle if completing day shifts - mileage is paid.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

We provide all new members with our mandatory training programme, and further client-specific training where necessary.

We offer our members a variety of work patterns with service users on care routes throughout Accrington, Blackburn, Burnley, Colne, Darwen, Nelson, and surrounding areas.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks may include:

• Personal care tasks; including washing and toileting
• Administering medication
• Encouraging diet and fluid intake
• Promoting independence
• Completing documentation to a high standard
• Using Prestige's call monitoring service

Members are typically required to work between:

08:00 - 14:00

14:00 - 22:00

18:00 - 22:00

22:00 - 07:00

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Access to Prestige's extensive free training programs.
• Access to external training providers in NVQ 2,3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Weekly pay into your bank, along with accrued holiday pay.
• Flexible working hours.
• Free uniform.

"By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy"

WE CAN FAST TRACK YOU APPLICATION IF YOUR DBS IS ON THE UPDATE SERVICE

*pay rates are inclusive of holiday pay at 12.07%*

Clinical Practice § Maintain patient and research subject confidentiality at all times. § Assist research team in administrative duties for clinical trial start-up, initiation, maintenance, and study closure. § Work with the Research department to ensure compliance with regulatory requirements. § Assist in the entry of accurate and timely documentation of data in patient Case Report Forms (CRFs) either on paper or electronic versions. § Assist the research team and monitors the resolution of raised data queries. § Assist the research teams in the maintenance of the trial site file e.g. collating and filing paperwork, obtaining signatures for the delegation log. § Assist the research team in the entry and maintenance of accurate information on databases such as the patient recruitment database. § GCP Training and IATA Training § Working on commercial and non-commercial studies and Pharmaceutical companies adhering to their research protocols and ensuring the studies are delivered effectively. § Attend Investigator meetings and Site Initiation meetings as appropriate. § Working closely with the Yorkshire and Humber Clinical Research Network. § Under supervision, or independently after the appropriate training, carry out clinical procedures required for clinical trials including but not limited to : blood pressure recordings, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip/waist circumference and conducting ECGs. § Report all findings from clinical procedures to the clinical research team and accurately document as advised by the team in appropriate research files, logs, case report forms and databases. § Process blood and urine samples according to clinical trial protocols such as: Preparing blood slides, serum separation using a centrifuge and pipetting to separate blood and serum samples. § Preparing these samples for ambient or frozen storage and shipment as directed and arrange couriers for the safe and timely transport of all clinical samples. § Helping to run searches on electronic system, to highlight suitable patients for studies. § Assisting with monitoring visits for studies, when CRAs attend site. § Reading research protocols and SOPs. Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment. Communicate with and support patients receiving ‘bad news’. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders. Act as an advocate when representing patients and colleagues. As directed, assist research participants in completing trial-related assessments such as paper questionnaires or using electronic data capture devices. Delivering a Quality Service Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures. Prioritise, organise, and manage own workload in a manner that maintains and promotes quality. Participate in the maintenance of quality governance systems and processes across the practice. Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required. Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate. Evaluate the patients’ response to healthcare provision and the effectiveness of care. Support and participate in shared learning across the practice and wider organisation. Participate in the management and review of patient complaints and identify learning from clinical incidents and near-miss events using a structured framework (e.g. root-cause analysis). Assess the impact of policy implementation on care delivery. Participate in the performance monitoring review of the team, providing feedback as appropriate. Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance. Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate. Ensure all patient identifiable records for clinical trials are stored according to information governance policies. Assist with maintenance/ordering of research supplies, reporting of faulty equipment. Leadership – personal and people development Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services. Participate in planning and implementing changes within the area of care and responsibility. Contribute and participate in the development of local guidelines, protocols, and standards. Participate in the planning and engagement of practice-based commissioning or similar initiatives. Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate. Arrange monitoring visits for external monitors and assist in the preparation and follow up of these visits. Arrange patient clinic appointments with the research team and trial participants as required. Assist the research team in the preparation and conduct of clinic visits for patients enrolled in clinical trials. To develop, implement and audit co-ordinated pathways of care for patients receiving treatment within a clinical trial. Team Working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence. Ensure clear referral mechanisms are in place to meet patient need. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Participate in and support local projects as agreed with the practice management team. Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines. Ensure safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements. Support members of the nursing team to undertake mandatory and statutory training requirements. Apply infection-control measures within the practice according to local and national guidelines. Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all. Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Phlebotomy Processing and management of laboratory samples requested by GPs/nurses Urinalysis Taking and recording of blood pressure Measurement of height and weight Smoking cessation advice and onward referral as appropriate Recognise changes in patients observations which must be reported and acted upon Assist clinicians in the emergency management of patients Chaperoning duties Sterilising, cleansing and maintenance of surgical equipment Follow infection control standards and guidance Contribute ideas to improve patient care Clearing and re-stocking HCA and nurse clinical rooms Preparing and maintaining environments and equipment before, during and after patient care interventions and including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Undertaking visits to patients in the community to ensure we fulfil our annual review requirements for the Quality and Outcomes Framework ECGs Dressings management Flu vaccinations Other duties may be required