Total 157 Junior Executive level Customer Service job vacancies in Edinburgh, EH16 4UY

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Enhanced Support Provision)
Boroughmuir High School

Salary: £24,909 - £25,116 (pro rata for part-time and sessional)
Hours: 27.50 per week, 39 weeks sessional

Are you kind, caring and passionate about supporting children and young people? Do children and young people respond well to your support? Do you have the skills and values to support young people to thrive?

We are looking for an enthusiastic and forward thinking Pupil Support Assistant to join our Enhanced Support Provision team. The Pupil Support Assistant will work mainly within the Boroughmuir High School Wellbeing Hub and other enhanced support provision, supporting a range of pupils with their learning and social, emotional and behavioural needs.

For further information please visit our website at http://boroughmuirhighschool.org or to discuss the post please contact Bruce Munro via admin@boroughmuir.edin.sch.uk

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

We are recruiting a Catering Assistant. Working as a catering assistant you will work alongside the Head Chef to provide nutritious and enticing meals for the residents in our care. You will ensure the overall dining experience is consistently delivered to all residents. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Catering Assistant you will:

-Help prepare all meals within the home, paying consideration to special dietary requirements

-Ensure the general cleanliness and tidiness of the kitchen area, equipment and appliances

-Develop a positive relationship with all residents, staff and other visitors to the home

-Regularly seek feedback from residents and staff in order to continually improve the level of service offered

-Receive, check and safely store kitchen deliveries

To succeed you will be:

-Knowledgeable of food hygiene and food preparation

-A team player who engages well with others

-Strong communicator and influencer

-Energetic and hard-working

-Flexible and adaptable to change

-Passionate about offering superior services and want to make a difference

-A glass half full person, with a sense of humour and a positive outlook

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available including working 3 days on and 4 days off

-Free meals

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Wellbeing Hub
Craigmount High School

Salary: £24,909 - £25,116 (pro-rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Opened in the early 1970’s to provide secondary education for the North West area of Edinburgh, Craigmount High School draws its students mainly from the areas served by the following primary schools: Corstorphine, East Craigs, Fox Covert, Hillwood and Roseburn.

The school is co-educational and non denominational and welcomes students from any social, ethnic or religious background in keeping with The City of Edinburgh Council's policies on equal opportunities. We receive a high number of placing requests. We are very proud to be an Inclusion Resource school, with a small number of students in each year-group benefiting from this extra support.

For more information about the school, please visit the website http://craigmounthighschool.co.uk/ or call 0131339 6823.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Wellbeing Resources)
The Royal High School

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 27.5 per week (Monday - Friday), 39 weeks sessional

Based in the West of Edinburgh, The Royal High School is one of the oldest schools in Scotland. It has a strong sense of history, but prides itself on being very much a school of the 21st Century. It is a non-denominational, 6-year comprehensive, with pupils drawn from 4 catchment primary schools: Blackhall, Clermiston, Cramond and Davidson’s Mains. A significant number of placing requests are received each session. Year groups are capped at 220 and the school roll sits around 1260.

The school was the subject of a HMIE inspection in 2007 and local authority follow-through visits in March 2009 and May 2010.

The Senior Leadership Team (SLT) comprises the Rector, four Depute Rectors and the Business Manager.

The current teaching staff complement is 88 FTE with 20 FTE staff other than teachers, including a team of Pupil Support Assistants, who support the integration of pupils. There is an integrated Additional Support for Learning Team combining the former Guidance and Support for Learning teams. In line with the Authority’s integration policies, the school caters for a wide variety of physical, sensory and learning needs. This has been highly successful and forms a key element of our social inclusion strategy.

The school was refurbished in 2004 and enjoys a high standard of accommodation, although social areas are limited and teaching space has to be rigorously timetabled. The facilities are used extensively outside of normal school hours by the school, the RHS Club and the community; the school is designated a Community Sports Hub and the PE facilities were refurbished in 2015 to support this. There is an excellent extra-curricular programme, with partner clubs and staff offering a range of opportunities in which young people can participate. ICT facilities are very good and S3-6 pupils all have access to a 1:1 iPad device to support their learning at home and in school.

The school has positive links with parents, local businesses and the local community. The Parent Council and School Fundraising Group play an important role in the life and work of the school. Meetings are well attended and discussions are always lively and informative. The school is also supported by an active Former Pupils’ Club.

For more information about the school, please visit the website https://royalhigh.wordpress.com/ or call 0131 336 2261.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Your new company

You will be joining a prestigious and reputable legal firm located in the heart of Edinburgh's city centre. As an organisation, they are committed to your development and progression, offering a structured appraisal plan to help you grow with the firm.

Your new role


In this new and exciting role, you will be working in the central hub of the firm's support function, providing general legal administrative support to fee-earning groups, their PA's and other senior managers. You'll carry out a variety of tasks, including but not limited to;

• General administration (filing, scanning, printing, PDF conversions)
• File and document management
• Arranging travel
• Supporting the preparation of the fee earner billing process
• Process expenses
• Helping with ad-hoc projects when required

What you'll need to succeed

• Previous experience in legal administration or administration in a comparable environment
• Excellent customer service and communication skills
• Strong attention to detail
• Proactive with the ability to find solutions
• Good time management and capable of working to deadlines
• Positive work ethic
• Proficient in Microsoft Office packages

What you'll get in return


In return for your dedication and hard work, you'll receive a mix of development, wealth protection, lifestyle and health & wellbeing remuneration:

• Competitive annual salary
• Firmwide bonus plan
• Ability to buy /sell holidays
• Cycle to work scheme
• Retail discounts
• Sabbatical leave
• Railcard
• Employee assistance programme
• Occupational health
• Private medical insurance and dental plan

And many more!


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Community Care Assistant

Edinburgh

£12.44 per hour with additional holiday pay accrual, plus every second weekend is guaranteed time off.

Working a *4/3 Rota with shift times 7am to 2pm and/or 4pm to 10pm

Full time and Part time roles available

*Wk 1 - Mon, Tues Sat and Sunday

Wk 2 - Wed, Thurs and Friday

Must be able to commit to the shifts and rota

Life at Prestige

People are at the very heart of Prestige, and we want to make life better for them. As a Care Assistant, you'll join us in our continued efforts to make life better for our clients.

Who will you be helping to make life better for?

Prestige Nursing & Care Edinburgh are seeking dedicated and passionate Community Care Assistant to join our care and support team. You will work delivering person centred, specialised care to our clients in their own homes on a one-to-one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Professional Carers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

What we offer:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Weekly pay
• Pension scheme
• Blue light card
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Care Friends App Referral Scheme - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

The Role

• Deliver personal care to supported individuals.
• Work as part of a team or independently to support individuals in their own homes.
• Medication management
• Social visits.
• Meal support

We're looking for:

• Excellent communication skills
• Caring, committed, resilient and reliable
• Must live in Edinburgh and be able to commit to the rota and shifts
• A driver's licence is an advantage but not a requirement
• Walker roles may be available
• Good professional and personal references

If you are a driver, you will receive 45p per mile between clients to cover mileage costs.

In line with Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

By submitting your details, you acknowledge that Prestige Nursing & Care Ltd is collecting, processing, and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy.

#INDEBAU24

Job Description

Children, Education and Justice Services

Early Years Domestic Support Assistant
Broomhouse Primary School

Salary: £24,346 - £24,646 (pro rata for part time and sessional)
Hours: 12 per week, 38 weeks sessional

Working days will be Monday to Thursday 11am to 2pm each day.

We have an opportunity for a friendly and enthusiastic Early Years Domestic Support Assistant to help in the preparation, serving and clearing up of lunch for children in our nursery.

See the attached job description for more details.

For further information please about the post or the school, please contact Pamela Soutar on Pamela.Soutar@ea.edin.sch.uk.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.

The Role


Maintain the cleanliness of kitchen and related areas.
Preparation of produce for mealtime, for example vegetable preparation and making of sandwiches
Ensure correct storage of all dry and perishable produce.
Safely storing cleaning materials
Ensure all cooking utensils and pots are cleaned to the required standards
Carry out any tasks assigned by the Head / Second Chef or Home Manager


Some of our benefits by joining the Care UK family


Alternate weekend and social friendly working hours
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support • Wagestream- access your wages at any time.


New to Catering?

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Assistants and we will give you all that’s needed to have a successful career as a Catering Assistant with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Enhanced Support Provisions)
Trinity Academy

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Trinity Academy is a real community school with a big heart, a wonderful sense of tradition and a keen eye to the future. Our commitment for every single student is to build a culture that aligns with our vision and values, through which we work tirelessly to support every young person to thrive. With school values of Respect, Inclusion and Ambition, we can demonstrate well our commitment to both excellence and equity in our approaches to supporting the children and families that we serve.

In pursuit of getting it right for every child we are delighted to able to offer Enhanced Support Provisions (ESP) for those young people who require alternative approaches to learning. One of the key outcomes of the Positive Pathways class is to support young people with intellectual/learning disabilities and more complex Autism. It centres around a base class model and supports young people to access mainstream classes where appropriate. As one of the PP Pupil Support Assistants you will support the Support Officer and Teacher in delivering a range of learning experiences. This will include both indoor and outdoor learning experiences.

We are looking to appoint a permanent PSA to join a very motivated and able Positive Pathways team. Primary school, support for learning or special school experience is preferable due to the complexity of needs in the ESP.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Fixed term until 26/6/2025
Forrester High School

Salary: £24,909 - £25,116 per year (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

The role of the Pupil Support Assistant will be to help with the educational, care and welfare needs of all pupils ensuring those with additional needs, who are able to attend a mainstream school, can effectively access the curriculum.

You will be joining a high achieving and successful department and other teams of staff who are dedicated to providing the best for all our young people. This is a demanding role and you should be committed to raising the attainment and achievement of all our pupils.

Forrester High School is a state of the art PPP school opened in January 2010. All classrooms are fully equipped to a very high standard and teaching classrooms all have access to an interactive whiteboard.

Since 2012, the school has rolled out iPads to certain year groups to help improve their learning in the classroom and at home. As a 1:1 computing school, all teachers and assistants have the latest Apple technology which includes iPads and there are Apple TV’s in every classroom.

Sports facilities are exceptional and include Games Halls, Gym, Swimming Pool, Fitness Suite, 3G and 2G artificial pitches as well as conventional grass pitches for both rugby and football.

For more information about the school, please visit the website http://forresterhighschool.org.uk/ or call 0131 334 9262.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Domestic Assistant
Viewforth Early Years Centre

Salary: £24,346 - £24,646 (pro rata for part time)
Hours: 24 per week

Monday - Thursday 8am - 1:30pm and Friday 8am - 12pm

We are looking for an enthusiastic and committed Early Years Domestic Support to join the Viewforth Early Years Centre team.

Please see attached job profile for further information about the role.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Community Care Assistant

Edinburgh

£12.44 per hour with additional holiday pay accrual, plus every second weekend is guaranteed time off.

Working a *4/3 Rota with shift times 7am to 2pm and/or 4pm to 10pm

Full time and Part time roles available

*Wk 1 - Mon, Tues Sat and Sunday

Wk 2 - Wed, Thurs and Friday

Must be able to commit to the shifts and rota

Life at Prestige

People are at the very heart of Prestige, and we want to make life better for them. As a Care Assistant, you'll join us in our continued efforts to make life better for our clients.

Who will you be helping to make life better for?

Prestige Nursing & Care Edinburgh are seeking dedicated and passionate Community Care Assistant to join our care and support team. You will work delivering person centred, specialised care to our clients in their own homes on a one-to-one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Professional Carers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

What we offer:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Weekly pay
• Pension scheme
• Blue light card
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Care Friends App Referral Scheme - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

The Role

• Deliver personal care to supported individuals.
• Work as part of a team or independently to support individuals in their own homes.
• Medication management
• Social visits.
• Meal support

We're looking for:

• Excellent communication skills
• Caring, committed, resilient and reliable
• Must live in Edinburgh and be able to commit to the rota and shifts
• A driver's licence is an advantage but not a requirement
• Walker roles may be available
• Good professional and personal references

If you are a driver, you will receive 45p per mile between clients to cover mileage costs.

In line with Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

By submitting your details, you acknowledge that Prestige Nursing & Care Ltd is collecting, processing, and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy.

#INDEBAU24

JOB PURPOSE:

-Supporting the delivery of an overall maintenance function for the home enhancing the quality of the environment for all the residents and visitors to the home.

-Supporting with a variety of requests for compliance checks, repairs and general maintenance of the building and grounds, fixings, fittings and equipment and gardening.



Hours of Work: Contracted hours will be stipulated in your specific contract, however you should expect to work your hours between the hours of 8am - 8pm, with the occasional need to work early, late or night shift patterns to meet the requirement of the role.

Technical Support: Whilst the line management of this role sits with the Home Manager, day to day management is with the Maintenance Operative and all technical aspects of the role will be managed by the Property Services Department through the Regional Property Manager.



RESPONSIBILITIES:

-Responsible for supporting the installation or repair and maintenance of Company property and equipment and undertake planned maintenance of the home in consultation with the Home Manager, working within defined Policies and Procedures.

-Carry out general maintenance tasks and basic repairs including (awareness of household electrical), plumbing, joinery and building tasks both inside and outside the Home to ensure that the Home is maintained in a clean, safe and efficient functional order;

-To familiarise themselves with all heating & plumbing plant.

-Support the maintenance operative to ensure compliance and essential checks are done through the completion of the maintenance manuals along with allocated jobs.

-Identify and report all maintenance defects outside the scope of the homes maintenance person through the designated escalation route. Monitor the reported repair through to satisfactory completion. Identify all and any additional training required to fulfil the role at the earliest opportunity.

-Maintain accurate and comprehensive maintenance requests and work carried out records and report defects to the home manager and/or appropriate contractor for repair;

-Engage proactively with all stakeholders ensuring all allocated tasks outside and inside the site are carried out effectively and efficiently and to a high standard

-Act in a professional and courteous manner at all times towards residents and their visitors, respecting the dignity and individuality of each resident;

-Establish and maintain positive working relationships both with colleagues, residents, visitors and other health professionals and agencies

-Undertake decoration including painting & wallpapering, minor refurbishment and maintenance within the home under the instruction and guidance of the home Manager or Regional Property Manager. All works to be carried out with regards to health and safety requirements

-To attend regular meetings with line management, escalate all issues and participate meaningfully in all on site and general team meetings.

-To ensure that any visiting 3rd party or direct employed contactors sign in and out and record the commencement and completion of works. In addition, that they have the correct work permit in place.

-Support with the monitoring of all persons working within the home and its grounds, ensure once works are complete that all access points have been secured. Where work requires access to lofts, carry out a joint inspection prior to the works as per permit to work guidance.

-Be responsible for the correct issuing of Hot Works Permits (HWP's);

-Management of contractors on the home site;

-To accompany visitors including contractors, Fire Officers, H&S Advisers etc;

-Ensure maintenance of the homes exterior including: Pathways and driveways are clear unobstructed and safe. Plants are kept hydrated, flowerbeds and potted plants are tendered and grassed areas kept tidy to enhance 1st impressions. Ensure that external lighting and signs inside and outside the home are clear visible and in good order/ repair.

-Be suitably trained to be an active Fire Warden and to keep up to date within policy and procedures including all training as required. Induct new staff as required.

-May be required to lift pull push heavy items with/without mechanical aids in line with the Health & Safety policy and procedure.

-Practice safe systems of work across the range of tasks and in particular moving and handling of loads, by assessing risk and having due regard for personal safety and the safety of residents, visitors and team members;

-Assemble /install new equipment/goods delivered to a home.

-To receive deliveries of goods and ensure that they are moved safely and promptly to the correct storage area;

-Be willing to undergo suitable training as prescribed by the employer to enable weekly, monthly and all other mandatory checks in accordance with Company policies and procedures and ensure all legislative log-books are maintained and in good condition for inspection at all times.

-Follow guidance issued by the Regional Property Manager and Home Manager to ensure call outs to contractors are minimized.

-Understand and ensure the implementation of the Home's Health and Safety policy, and Emergency and Fire procedures.

-To assist with the fire and water risk assessments and reviews.

-Support the Maintenance Operative with responsibilities for specific Health and Safety duties with regard to safeguard systems including:

-Conduct and record routine water quality and weekly temperature checks & water management systems of control;

-Weekly checks on fire alarms & all fire preventative devices in the home;

-monthly checks on emergency lighting system;

-monthly (weekly for fire escape routes) check on fire exits/firefighting equipment.

-Cover for annual leave / absence in other Care Homes as and when appropriate.

-Provide out of hours' emergency service by participating in the on call rota and be proactive when asked to provide temporary cover for sister homes.

-To support other homes in the region to cover for absent maintenance operatives;

-Encourage and contribute to working as a team, responding positively to colleagues and acting on all reasonable work instructions promptly;

-Induct new team members on Fire Safety and training including the use of evacuation mats and fire drills as required.

-Train Team Members in the safe and correct use of new equipment as required.

-Attend the home for emergency call outs out of hours as required.

-Provide out of hours' emergency service, participating in the on call rota.

-Undertake Gardening as and when required to a good standard.

-Carry out plumbing, joinery and general building repairs to a good standard.

-To maintain work and storage areas in a neat, tidy, safe and secure manner;

-Maintain the company vehicle and carry out basic safety checks as needed.

-To be fully conversant with the Group policies particularly the ones relating to Health & Safety and Information Governance.

-Take care of items of equipment used to carry out tasks, including general cleanliness and advising on any faults and the need for maintenance or replacement;

-To ensure compliance with the Group Information Governance Policy, maintaining an appropriate level of confidentiality around issues that may be personal or commercially sensitive.

-To carry out regular visual inspection of all plant, fixtures and fittings, reporting any concerns to the Home Manager for repair as necessary;

-Be responsible for the health and safety and welfare of self and others whilst at work including colleagues, residents and families.

-Understand personal responsibilities in relation to the Health & Safety at Work Acts and fire safety and evacuation procedures and demonstrates a working knowledge of COSHH assessments applicable in own work area;

-To support the Home Manager with all property/estates compliance, including the FRA, WRA & PPM certificates records;

-Provide a courier service, if necessary, for mail and supplies, as well as delivery of specimens and collection of prescriptions on behalf of service users;

-Responsible for the safe and tidy storage of supplies and equipment in line with your area of work;

-Take responsibility to read, understand and adhere to the company policies and procedures, attending mandatory training sessions commensurate to the role;

-To act as an ambassador for the Group company Vision and Values

-To promote equality and diversity at all times and across all work activities.

-To adhere to Group policies and procedures.



General Responsibilities

· To be responsible for maintaining your health and safety for all and for alerting the officers responsible to any hazards or potential risks

· To ensure compliance with the Data Protection Act and to ensure that an appropriate level of confidentiality is maintained around issues that may be personal or commercially sensitive

· Responsible for the establishment and maintenance of positive working relationships both with external agencies and internal departments and with individual colleagues with whom interaction is required

· To operate in a style which is consistent with the values and vision of Four Seasons Health Care

· To promote equality and diversity at all times and across all work activities

· To undertake any other duties and accountabilities which would be lawful, reasonable and appropriate to the role

· Responsible for ensuring all required training, including mandatory training compliance is completed & up to date



REQUIREMENTS

-An energetic, committed and approachable team member

-Demonstrate a passion and commitment for working within the home environment

-Ability to multi-task in a high pressure environment with care and compassion at all times

-Outstanding communication and interpersonal skills

-Strong work ethics and a passionate about delivering high standards

-Respectful and compassionate with a desire to engage professional with both residents, families and team members

-A willingness to adhere to health and safety standards

-Excellent time management skills with a flexible approach to change

-A keenness to develop and motivated by learning and developing

-Ability to undertake a physically and mentally demanding role with a positive outlook

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Wellbeing Base
Gracemount High School

Salary: £24,909 - £25,116 (pro rata for part-time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Gracemount High School is a non-denominational secondary school with a roll of 608 pupils which serves the community of South East Edinburgh. The school was founded in 1959 as a junior secondary school and since the late 1960s has been a fully comprehensive six-year high school. Gracemount High School was built under PPP (Public-Private-Partnership) and opened in 2003.

The rapid change in the social demographics of our community presents the school with the widest of challenges in supporting the diverse needs and aspirations of a complex and socially diverse community. We believe in challenging all our students to achieve their full potential both academically and through realising their wider gifts and talents. We are also committed to developing the qualities and values in our young people which will ensure they become responsible citizens of whom this community can be proud.

We are looking for an enthusiastic and forward thinking Pupil Support Assistant to join our team. The Pupil Support Assistant will work mainly within the Gracemount High School Wellbeing Base, supporting a range of pupils with social, emotional and behavioural needs.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. tag 5432