Total 596 Junior Executive level Customer Service job vacancies in Islington, London, EC1R 4QL

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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1

Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

**Purpose of the job:**

I am an older gentleman who has dementia living in the Camden area. I require a bank carer/assistant that can cover my existing team when they are on holiday or off sick.

I love to go out daily and have regular daily activities. I am looking for someone to accompany me to Chalk Farm NW1 to my lunch club, and then head down to Camden Town NW1 for my art class.

I am a very chatty man and likes a laugh and dancing. I am also a Frank Sinatra fan, and an Arsenal supporter. The qualities Im looking for in a PA are the following: they should like to have some banter, be able to walk well as I enjoy walking, have knowledge of the Camden area, and if not be able to use google maps on their phone. Some of my activities may involve bus journeys so using public transport is a necessity.




**Hours and rate of Pay:**


* £14.10 per hour
* Up to 30 hours per week as and when required.
* Guaranteed hours for 23/12/24, 27/12/24, 30/12/24 and 2/1/25.




**Supervision:**


* My personal assistant is accountable to the employer in all aspects of their work. They should always ask what my needs are and listen to my directions and requests.




**Main Duties:**


* Support to access the community to engage in various social activities.
* Assist with personal care, breakfast preparation, prompts with medication, light cleaning and laundry.




**The main duties identified in the job description are examples of the expectations required; there may be occasions where you are reasonably requested to provide additional activities to be undertaken inside or outside of the home.**




**Personal Assistant Specification:**


* My assistant must be honest, trustworthy, and reliable.
* My assistant must respect my privacy and always maintain my dignity.
* My assistant must be enthusiastic and flexible with a caring disposition.
* You must be able to work well independently.




**The post is subject to an enhanced DBS disclosure which will be funded through your employer.**

****

**Vacancy closing date: 03-Dec-2024**

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Working hours: 30 hours per week
Interview Date: To be confirmed
We are looking to recruit an Assistant Support Worker to join Greig House. The service will support up to 20 Young People within Grieg House, located in Poplar, London.
The service will;

provide person centred individual support, to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities: The role of Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. As a positive male or female role model you will provide assistance with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will complete day to day activities including administration tasks and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Good customer service, time management skills with the ability to prioritise workload
Good verbal and written communication skills
Proficient in a range of IT packages including Microsoft
Will be able to work within the ethos of The Salvation Army with regard to delivering services to vulnerable people without discrimination

Desirable attributes include:

GCSE’s including English and Maths (or equivalent)
Knowledge of Health & Safety and Safeguarding of Clients and Staff
Experience of working with vulnerable clients in a supportive setting.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

As a Business Support Officer, you'll play a pivotal role in providing efficient administrative and Business this HR&OD Employee Relations team. Your responsibilities will encompass wide and varies business administrative support to ensure seamless operations and the highest standards of service delivery.

The Business Support Officer will provide business administrative support that will assist in the mechanisms that aim to motivate employees and reinvigorate their passion or work ethic and increase effective leadership throughout the organization. The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

Provide efficient and effective administrative support to the senior members of the team through some or all of the following:

• Organising and planning events as directed, providing all necessary supporting in local materials.
• Plan and co-ordinate appointments, including rearranging and prioritising as appropriate.
• Provide support to senior team meetings including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings
• Undertake the organisation and planning of events as directed.
• Organise travel arrangements for the wider team, booking rail and accommodation in accordance with policy.
• Gather information and undertake enquires for the team and the wider group as and when is necessary. Service Improvement
• Develop and maintain effective electronic and paper filing systems ensuring information is secure and accessible to other team members.
• Create databases and spreadsheets. Input, monitor and check data produced and required for on-going and finite activities.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders
• Be the key point of contact for enquiries and advice for the team
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in an appropriate and timely manner.
• Handle routine correspondence and draft routine responses, ensuring that it is accurate and provided in a timely manner.
• Ensure that any complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.

• Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators’ general duties. Finance and Resources
• Provide cross cover for colleagues as required. Policy and Service Development
Secondments



Applicants from within the NHS willbe offered on a secondment basis only, agreementshouldbeobtainedfromtheiremployerpriortosubmittingtheapplication.


This advert closes on Monday 25 Nov 2024

Emotional Literacy Support Assistant (ELSA) - ASAP start - Croydon

A welcoming and inclusive primary school in Croydon is currently looking for an ELSA to join their dedicated and friendly team of support staff to work with children across EYFS, KS1 and KS2.

Supporting children both individually and in small groups, including children with SEMH and SEND, the main aim for you as an Emotional Literacy Support Assistant will be to help each of your key children to feel happy in school and to be able to reach their full potential, academically and personally.

As an ELSA, your key responsibilities will be:

• Planning individual and group sessions to provide mentoring and emotional support for children
• Supporting children through a number of things, such as loss and bereavement, anxiety, bullying, and anger management
• Working closely with other members of staff, including class teachers, other support staff, and the SENDCO
• Monitoring the progress of your key children
• Helping children with relaxation techniques and social skills

Prior experience working in a school or childcare setting and supporting children with SEND and/or SEMH needs is needed for this position as an Emotional Literacy Support Assistant, and a strong understanding of social, emotional, and mental health challenges in children is important. A background in psychology would also be desirable, but not essential.

This is a full-time ELSA role to work Monday-Friday (8:30am-3:45pm) and to last long-term until the end of the academic year, as the children need consistent support and someone they feel they are able to trust. You will be able to see the progress your key children make across the school year, making it a very rewarding role. There is also the potential for it to become a permanent position in the future.

Apply now to be considered for interview!

Hello

Would you like to be a care assistant & have the job satisfaction of making a difference to peoples' lives?

Caremark Sutton are recruiting new carers; either part-time or full-time jobs available.
Experience not essential - you will be given training. More important are passion and dedication, and obviously a kind and caring attitude.

If this sounds like something that appeals to you, please drop us an email.
We are always on the lookout for new carers to join our team!

Home Instead is an 'Outstanding' rated care provider looking for special individuals to join our valued team of Live-in Care Assistants / Carers in East London.

We provide compassionate, high-quality care and support to adults in their own homes by building trusting and long-lasting relationships.

We are looking for kind and compassionate Care Assistants / Carers who are interested in giving the highest quality of care to our clients in East London.

You will be assisting our clients with a wide range of duties including:

Mobility support
Personal care
Meal preparation
Medication support
Housekeeping duties
Dementia care


As a Live-in Care Assistant, you will be provided with a separate room to stay within the client's home.

We are looking for reliable, trustworthy and respectful individuals.

It would be useful for applicants to have some experience of delivering care either in a professional or a personal setting.

Previous experience is not compulsory as we provide comprehensive training and support.

Enhanced DBS checks will be carried out.

All applicants must be over the age of 18.

We are the UK’s most admired care company, providing world class home care for adults. We match our Care Assistants / Carers to our clients based on mutual interests and hobbies to help build bonds of trust and this enables us to provide personalised support. If you're looking for work which is extremely rewarding and satisfactory and have a high degree of flexibility to meet our clients' needs, we would love to hear from you.

Please apply by sending your details to jobs.cw@homeinstead.co.uk.

Learning Support Assistant

Learning Support Assistant



Contract type- Permanent, Full Time

Hours - 40 hrs , (including 5 hours paid lunch)

Salary- £23,795 per annum

Location- Nacro Education Centre -Chatham

We are Nacro. We see your future, whatever the past.

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That's why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it's why we fight for their voices to be heard and campaign together to create lasting change.

What do we offer?


Small class sizes.

Administration is included as part of the working week, so little need to take work home.

An alternative route to gaining teaching experience.

Learning and development - Nacro offers all staff the opportunity to develop within their role, and progress through the organisation, via different platforms, through the organisation.

Supportive, experienced staff on site, to assist with training, development, and mentoring.

A solid, achievable, demonstrable career path.


Who are we looking for?

We are in search of a Learning Support Assistant to join our Education Centre Based in Chatham. The role is to assist and support teaching staff delivering a broad spectrum of academic and vocational subject areas within the classroom and around the centre.

We are a supportive and friendly team, who work together to ensure quality of our provision, within the local community to support the needs of the locality.

What will I be doing as a Learning Support Assistant?

A Learning Support Assistant plays a critical role in creating a positive learning environment to support learners in achieve their goals. You will ensure that learners receive high quality support to enable them to make good progress from their starting points.

Duties include (but are not limited to):

Identify and maintain focus on achievement of desired outcomes for learners across all subject areas looking at a variety of progression destinations to ensure they are preparing for and participating in suitable opportunities.


Have a good understanding of all learners' needs, including LDD/SEND and supportive strategies that are included in the group profile and initial assessment.

Actively engage and motivate learners in decisions that affect them whilst supporting the delivery of tailored programmes that cater for the specific needs, interests, and abilities of each individual learner

Provide feedback to teaching staff on progress of learners, against targets set, including qualifications and pastoral support needs.

Develop relationships and liaise with appropriate external agencies in support of learner's needs and work collaboratively in a multi-agency setting as required.


Requirements for this role:


Previous experience in supporting young people in an education setting is desirable

Experience of working with LLDD students with a SEN is desirable.

L2 English & Maths is essential.

An Enhanced with Barred Lists DBS check is essential.


We are looking for the following skills/attribute:

Role: Assistant Support Worker - Connect, Home, & Aspire Service (CHA Service)

Salary: £29,000 per annum

Contract: Fixed term until 31/03/2025

Hours: 37.5 per week

Location: Hackney, with pan London travel

Closing date: 25/11/2024

Interview date: 06/12/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for an Assistant Support Worker to join the Connect, Home, & Aspire Service team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

Thames Reach welcomes applications from people with transferable skills.

You will:

.Maintain the Keeping in Touch service, conducting welfare checks over the telephone and in person, offering support and signposting to clients accommodated by the wider CHA team in private rented housing across London.
.Work together and liaise with the housing provider and referring agencies to ensure service users can work towards independence in their new homes.
.Assess people referred into the service.
.Provide practical resettlement support for people who may have never held a tenancy before.
.Support and motivate people to engage with health services, employment, training and education.
.Work within trauma-informed and person centred approach.

To succeed as the Assistant Support Worker, you will have:

.Provide a flexible and responsive service to people with rough sleeping histories.
.Have a Commitment to working within the homelessness sector to support people to lead fulfilling lives.
.Work effectively as part of a team to achieve shared goals.
.Follow instructions, manage and mitigate risk.
.Use IT systems to communicate and record your work.
.Have confidence in working autonomously within the community.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Natasha Gyseman, Lead Manager at natasha.gyseman@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Learning Support Assistant – SEMH School – All-through – Wandsworth - £85 to £100 per day – Starting ASAP – Full time

• Learning Support Assistant required for a SEN School in Wandsworth.
• Learning Support Assistant available to start ASAP.
• Learning Support Assistant with strong behaviour management skills.
• Experience working with Social, Emotional & Mental Health (SEMH) needs is preferred. Backgrounds in tutoring with English and Maths is also welcomed.

Are you looking for a Learning Support Assistant role?

Do you live locally to Wandsworth?

Do you have the experience supporting people with additional needs, such as ADHD and Autism?

If you answered yes to the above questions, then this Learning Support Assistant role is perfect for you!

The Role – Learning Support Assistant

As a Learning Support Assistant, you will work closely with teachers to support students aged 5 - 19 in developing vital life skills, with the aim of aiding their progress into further education. A Learning Support Assistant would ideally have a background working with SEMH needs including Autism, ADHD, Severe Learning Difficulties (SLD) & more, or experience in a SEN environment. A background in tutoring or mentoring is also valued, to help guide student through their GCSE’s.

The School – Learning Support Assistant

This SEMH school maintains a Good rating issued by Ofsted as of 2022. The school is based in Wandsworth, with transport links to the Northern Line, Southern Railway and several buses. The school caters to a total of 130 pupils, many of which have additional needs, primarily SEMH needs and Autism.

If you are interested in this Learning Support Assistant role, click apply now or contact Malik at Qualiteach!

All candidates must be living in the UK with the appropriate right to work permissions.

We are recruiting care assistants to join our growing team in the Richmond/Twickenham area.


Do you enjoy seeing people get the most out of each day and achieve what they want in life?

This is what a career in care is all about! Care and support work is changing fast and we are always looking for new people to join us, not just for a job but for an entire career….

Why choose Bluebird Care?

We offer a great range of benefits including:

-Full PAID training from Induction to the Care Certificate

-On going training and career development opportunities

-Earn up to £14.25 per hour/Bank holiday rates £20.48 per hour

-Live in carers can earn up to £960.00 per week plus food expenses

-Travel expenses paid. Drivers 45p/mile, Cyclists 20p/mile.

-Bonus if you recommend a friend to us!

-Free Uniform

-28 days paid Holiday

-Pension scheme

Our requirements are:

-Be available to work either early mornings, evenings and weekends

-Must be reliable and 100% committed

-Must be passionate about making a difference to people’s lives

-Must have excellent communication skills

We are the largest provider of private home care in the Richmond borough, our unsurpassed reputation has been established for ten years, so If you live in Richmond/Twickenham or the surrounding areas, this could be the job for you!

At Bluebird Care we value our employees and encourage them to progress through their career with additional training in specialities such as Dementia, End of life care, Incontinence and Dysphagia.

-We also encourage our carers to achieve a Diploma in Health & Social Care (Level 2 RQF)

All offers are subject to successful references and DBS disclosure.

If you subscribe to the DBS update service, please mention this to us and you could be fast tracked through our compliance process.

Please call and speak to our recruitment team!

We are an equal opportunities employer.

The Bishop Wand Church of England School is a creative and vibrant learning community where students receive the encouragement and support to become successful, determined and confident young people.
As the Pastoral Support Assistant for a Key Stage, you will be responsible for providing day to day support to the Heads of Year and Pastoral Team, liaising with staff, students, parents and external agencies in relation to student support issues as required. The post holder will provide support for our inclusion room, sharing with other staff the supervision of students during the time they are working in isolation. The ideal candidate will enjoy working directly with students, supporting them with a firm but compassionate manner.
The successful candidate will have excellent organisational and interpersonal skills as well as the ability to foster effective professional working relationships with students, teachers and external bodies alike. Outstanding administrative, planning and organisational skills are essential to this post as is the ability to demonstrate a high standard of confidentiality, presentation and attention to detail.Please refer to the Job Profile and Terms Summary for further information.

Hourly Pay:£16.53 - £21.48 Location: Streatham Shift: Monday - Sunday 8.00am - 20.00pm As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Tracheostomy care Ventilation care Seizure management Peg feeding Suctioning If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.