Total 596 Junior Executive level Customer Service job vacancies in london e1 2nd

We are seeking an enthusiastic Learning Support Assistant to join our dedicated team. In this role, you will support our students with patience and sensitivity, contributing to our School’s mission.As a member of our friendly Learning Support Team, you will help students actively engage in both academic and social activities. We value and respect individual differences, viewing them as opportunities rather than obstacles to achievement.
The ideal candidate will be proactive, confident working with young people, and comfortable addressing a variety of educational needs.
We encourage prospective candidates to arrange a visit to our School. Please note, we reserve the right to conduct interviews as applications are received, prior to the advertised deadline.Please refer to the Job Profile and Terms Summary for further information.

LEARNING SUPPORT ASSISTANTKS3/4 (Special Educational Needs Department) Scale 4 (Point 4:7) 30.83 hours per week fixed term contract (term time only) Annual salary : £29,412 per annum (pro-rata) Actual Salary : £22,491 An exciting opportunity to join our dedicated Learning Support Department, the appointed candidate will be able to demonstrate a willingness to be flexible and adaptable as part of a busy and committed support team. The successful candidate will need to be skilled in working with young people with social, emotional and mental health difficulties that significantly affect learning. Our LSAs work closely with teachers to support young people with a range of learning needs to enhance their learning across the curriculum both on a 1:1 basis and in small groups and would be able to enthuse and motivate, bringing creativity and initiative to the role. Ability to support high level learning in English and/or Mathematics an advantage. In return we offer the opportunity to become part of a collaborative and forward-thinking team where you can develop your skills as a valued member of our staff. Experience preferred.
Camden School for Girls is a heavily oversubscribed 11-18, four form entry girls’ school. We provide a dynamic and nurturing learning environment for all of our students, have a strong sense of community and foster an environment where everyone feels valued. We have been identified five times by government ministers as one of the top 100 schools in the country. have a strong sense of community and we foster an environment where everyone feels valued. For an application form and job description (CVs not acceptable) please visit the vacancy section of our website or apply through E-Teach. Closing date: Friday 6th December 2024Interviews : w/c Monday 9th December 2024We reserve the right to interview any suitable candidates ahead of the closing date The school is committed to safeguarding and promoting the welfare of children and young people and anyone applying to work in our school is expected to share this commitment. Any appointment is subject to a satisfactory Enhanced with Barred List check through the Disclosure and Barring Service (DBS).

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: North London

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing
Salary: Competitive, based on experience

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners !

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

What skills and experience we're looking for

We are looking to appoint a capable and confident Learning Support/ Teaching Assistant to work on a 1:1 basis with a student in Year 6 who has some additonal learning and support needs (SEND).

You must have:

• Good level of spoken English
• Experience in KS1 /KS2
• GCSE English and maths
• Some experience of supporting students with additional needs (SEND)
• Experienced teaching and managing phonics groups
• Be kind, friendly, professional and have high expectations for all children

What the school offers its staff

George Mitchell is an All-Through (3-16) multicultural school, with a Nursery. We are proud of our place at the heart of our local community. We were judged a ‘Good’ school by OFSTED and you will be joining us at an important point in our journey towards becoming an outstanding school.

Our school is a happy, creative community where we seek to help every child thrive. You will play an important part in providing opportunities for personal and academic growth, and contributing to raising the standards of our students.

The post is term time only, 32.5 hours a week (46.01 weeks). Attendance at INSET Days and CPD sessions is required (5 days equivalence).

Applications must be submitted by Friday 29th November 2024 by 9am. Interviews will be held the following week. Further information about the school can be found on our website – www.georgemitchellschool.co.uk. All completed applications should be email to helena.culliney@georgemitchellschool.co.uk. Please note we do not accept CV applications.

We warmly welcome an informal visit or a conversation prior to application.

For more information please refer to the application pack on our website or contact Helena Culliney, HR Officer and Advisor, on 020 8539 6198 or e-mailhelena.culliney@georgemitchellschool.co.uk

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Offer of a position is subject to receiving satisfactory references and an Enhanced DBS Clearance.

What skills and experience we're looking for

We are looking to appoint a capable and confident Learning Support/ Teaching Assistant to work in our EYFS settings.

You must have:

• Good level of spoken English
• Experience in EYFS/KS1
• GCSE English and maths
• Experienced teaching and managing phonics groups
• Be kind, friendly, professional and have high expectations for all children

What the school offers its staff

George Mitchell is an All-Through (3-16) multicultural school, with a Nursery. We are proud of our place at the heart of our local community. We were judged a ‘Good’ school by OFSTED and you will be joining us at an important point in our journey towards becoming an outstanding school.

Our school is a happy, creative community where we seek to help every child thrive. You will play an important part in providing opportunities for personal and academic growth, and contributing to raising the standards of our students.

The post is term time only, 32.5 hours a week (46.01 weeks). Attendance at INSET Days and CPD sessions is required (5 days equivalence).

Applications must be submitted by Friday 29th November 2024 by 9am. Interviews will be held the following week. Further information about the school can be found on our website – www.georgemitchellschool.co.uk. All completed applications should be email to helena.culliney@georgemitchellschool.co.uk. Please note we do not accept CV applications.

We warmly welcome an informal visit or a conversation prior to application.

For more information please refer to the application pack on our website or contact Helena Culliney, HR Officer and Advisor, on 020 8539 6198 or e-mailhelena.culliney@georgemitchellschool.co.uk

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Offer of a position is subject to receiving satisfactory references and an Enhanced DBS Clearance.

We are currently recruiting Nursing auxiliaries and assistants to work with adults in nursing homes and the community in London.
We are seeking experienced nursing auxiliaries and assistants with a background in working in a hospital setting.
The successful candidate will support individuals in supervised settings. The ideal person will be able to demonstrate a caring and empathetic nature toward the clients.

Job Responsibilities
- Able to work 2:1 or 1:1 support
- Supporting individuals with Dementia and complex needs.
- Supervising activities and behaviour in the community'

Job Requirements
- Adaptable and willing to work with different clients

- Valid DBS registered with the online update service or be
prepared to apply for a new DBS
- Available 5 days a week

Benefits to you
- Competitive pay rates

• To oversee the the implementation of the Early Years Foundation Stage (EYFS) within the setting for children aged two to five years.
• To lead on the planning, implementation and evaluation of a high quality early years curriculum, which includes a full commitment to anti-discriminatory practice.
• To provide a challenging and exciting early years curriculum which meets the children’s needs and interests and leads to children achieving at or above their expected level in all areas of development.
• To be the key person responsibe for a group of children.
• To be responsible for the assessment of children’s overall development, including carrying out observations, recording children’s achievement and maintaining developmental records to a high standard.
• To demonstrate and apply a sound knowledge of the EYFS.
• To have sound knowledge of the Early Years Foundation Stage (EYFS)
• To play an active role in contributing to senior management team meetings

MAIN RESPONSIBILTITES: Pathology Services: To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples. To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required. To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider. To carefully check the request form and patient samples in accordance with the Request Form and specimen Labelling Policy. To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician. To field and escalate issues raised either via phone, the shared mailbox or physically so that the issue can be resolved to all partys satisfaction. To provide support to colleagues within the department, as needed. Moorfields Lions Eye Bank To scrutinise, with colleagues, and action the daily transplant lists, to ensure the correct tissue is in the correct place in advance of surgery. To source and order tissues as required from multiple tissue providers (NHSBT, MiS, RMLEB, NuVision and Wescott Medical) to maintain relevant stocks locally. To undertake appropriate checks on receipt of tissues and ensure the appropriateness of both the tissue and storage conditions. To ensure, with colleagues, that Tissue usage paperwork if completed for each issued tissue and to chase when there are identified gaps. To review and generate reports as needed for providers, including the Human Tissue Authority (HTA), Infection Control (IPC) and Graft Outcome Clinics (GOC). To provide support to colleagues within the department, as needed. Department of Eye Pathology To receive samples and biopsies from national senders and handle them in accordance with local guidelines. To carefully check the request form and patient samples whilst booking the samples in to the departments computer system,/database. To support the Biomedical Scientists by undertaking duties which they request, such as changing the processing machines, refreshing reagents across various analysers, running IQC and retrieving solvents from the bulk store as needed. Miscellaneous: To support the line managers towards continuously improving the service delivery and efficiency streams. As such, there may be a requirement to perform any other essential duties required to succeed in the role. The department strongly encourages informal visits (limited group dates (2nd December or 4th December only in full agreement with the Line Manager). For further details / informal agreed group visits contact the line manager (contact details provided).

A new post created in advance of our move to Oriel, a new centre for Eye Health, due to open in 2027.

This role spans Pathology Services, the Moorfields Lions Eye Bank and the Department of Eye Pathology (a dedicated Cellular Pathology Department as part of a National service), whom will be coming together in Oriel.

In preparation for that move we are starting to bring the workforce together with roles such as this which have elements which cover all areas on a rotational basis, subject to planned need. .Full comprehensive training shall be provided. The department seeks dynamic individuals with a “can-do” attitude, positive outlook, require minimal supervision and possess the appetite to seek continuous improvement with excellent outcomes.

The role covers the Pathology Services Department within the main Moorfields Hospital. The main duties here are to receive and despatch samples from across the Trust to the relevant pathology provider(s). It is an admin based role, handling the samples and fielding calls and queries from clinical teams relating to the results.

The Moorfields Lions Eye Bank order and receive transplantable tissues and materials from multiple suppliers, before sending them to theatres and network sites for use in patients. There is a need to check theatre lists to ensure tissue is ordered in good time and to check it against acceptance criteria upon receipt. The correct tissue is then distributed for the correct recipient, with a custody trail maintained throughout,

The Department of Eye Pathology forms part of NSOPS and receives ophthalmic samples nationally which are dissected, processed and reported free of charge as a block funded service. Initially the role here would mirror that of a Medical Laboratory Assistant (MLA) until IBMS training accreditation is back in place and then would transfer to a trainee role to enable HCPC registration.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.



MAIN RESPONSIBILTITES:

Pathology Services:

To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples.

To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required.

To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider.

To carefully check the request form and patient samples in accordance with the Request Form and specimen Labelling Policy.

To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician.

To field and escalate issues raised either via phone, the shared mailbox or physically so that the issue can be resolved to all party’s satisfaction.

To provide support to colleagues within the department, as needed.

Moorfields Lions Eye Bank

To scrutinise, with colleagues, and action the daily transplant lists, to ensure the correct tissue is in the correct place in advance of surgery.

To source and order tissues as required from multiple tissue providers (NHSBT, MiS, RMLEB, NuVision and Wescott Medical) to maintain relevant stocks locally.

To undertake appropriate checks on receipt of tissues and ensure the appropriateness of both the tissue and storage conditions.

To ensure, with colleagues, that Tissue usage paperwork if completed for each issued tissue and to chase when there are identified gaps.

To review and generate reports as needed for providers, including the Human Tissue Authority (HTA), Infection Control (IPC) and Graft Outcome Clinics (GOC).

To provide support to colleagues within the department, as needed.

Department of Eye Pathology

To receive samples and biopsies from national senders and handle them in accordance with local guidelines.

To carefully check the request form and patient samples whilst booking the samples in to the departments’ computer system,/database.

To support the Biomedical Scientists by undertaking duties which they request, such as changing the processing machines, refreshing reagents across various analysers, running IQC and retrieving solvents from the bulk store as needed.

Miscellaneous:

To support the line managers towards continuously improving the service delivery and efficiency streams. As such, there may be a requirement to perform any other essential duties required to succeed in the role.

The department strongly encourages informal visits (limited group dates (2ndDecember or 4thDecember only in full agreement with the Line Manager). For further details / informal agreed group visits contact the line manager (contact details provided).


This advert closes on Thursday 5 Dec 2024

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











S


1

Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

**Purpose of the job:**

I am an older gentleman who has dementia living in the Camden area. I require a bank carer/assistant that can cover my existing team when they are on holiday or off sick.

I love to go out daily and have regular daily activities. I am looking for someone to accompany me to Chalk Farm NW1 to my lunch club, and then head down to Camden Town NW1 for my art class.

I am a very chatty man and likes a laugh and dancing. I am also a Frank Sinatra fan, and an Arsenal supporter. The qualities Im looking for in a PA are the following: they should like to have some banter, be able to walk well as I enjoy walking, have knowledge of the Camden area, and if not be able to use google maps on their phone. Some of my activities may involve bus journeys so using public transport is a necessity.




**Hours and rate of Pay:**


* £14.10 per hour
* Up to 30 hours per week as and when required.
* Guaranteed hours for 23/12/24, 27/12/24, 30/12/24 and 2/1/25.




**Supervision:**


* My personal assistant is accountable to the employer in all aspects of their work. They should always ask what my needs are and listen to my directions and requests.




**Main Duties:**


* Support to access the community to engage in various social activities.
* Assist with personal care, breakfast preparation, prompts with medication, light cleaning and laundry.




**The main duties identified in the job description are examples of the expectations required; there may be occasions where you are reasonably requested to provide additional activities to be undertaken inside or outside of the home.**




**Personal Assistant Specification:**


* My assistant must be honest, trustworthy, and reliable.
* My assistant must respect my privacy and always maintain my dignity.
* My assistant must be enthusiastic and flexible with a caring disposition.
* You must be able to work well independently.




**The post is subject to an enhanced DBS disclosure which will be funded through your employer.**

****

**Vacancy closing date: 03-Dec-2024**

Customer Service Administrative Assistant needed in Wembley

The rate is £17.27ph PAYE

This is a temporary role

The reference number is: 5258412

The successful candidate will provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, web chat and social media channels. They will provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times and will carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Working hours: 30 hours per week
Interview Date: To be confirmed
We are looking to recruit an Assistant Support Worker to join Greig House. The service will support up to 20 Young People within Grieg House, located in Poplar, London.
The service will;

provide person centred individual support, to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities: The role of Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. As a positive male or female role model you will provide assistance with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will complete day to day activities including administration tasks and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Good customer service, time management skills with the ability to prioritise workload
Good verbal and written communication skills
Proficient in a range of IT packages including Microsoft
Will be able to work within the ethos of The Salvation Army with regard to delivering services to vulnerable people without discrimination

Desirable attributes include:

GCSE’s including English and Maths (or equivalent)
Knowledge of Health & Safety and Safeguarding of Clients and Staff
Experience of working with vulnerable clients in a supportive setting.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

As a Business Support Officer, you'll play a pivotal role in providing efficient administrative and Business this HR&OD Employee Relations team. Your responsibilities will encompass wide and varies business administrative support to ensure seamless operations and the highest standards of service delivery.

The Business Support Officer will provide business administrative support that will assist in the mechanisms that aim to motivate employees and reinvigorate their passion or work ethic and increase effective leadership throughout the organization. The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

Provide efficient and effective administrative support to the senior members of the team through some or all of the following:

• Organising and planning events as directed, providing all necessary supporting in local materials.
• Plan and co-ordinate appointments, including rearranging and prioritising as appropriate.
• Provide support to senior team meetings including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings
• Undertake the organisation and planning of events as directed.
• Organise travel arrangements for the wider team, booking rail and accommodation in accordance with policy.
• Gather information and undertake enquires for the team and the wider group as and when is necessary. Service Improvement
• Develop and maintain effective electronic and paper filing systems ensuring information is secure and accessible to other team members.
• Create databases and spreadsheets. Input, monitor and check data produced and required for on-going and finite activities.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders
• Be the key point of contact for enquiries and advice for the team
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in an appropriate and timely manner.
• Handle routine correspondence and draft routine responses, ensuring that it is accurate and provided in a timely manner.
• Ensure that any complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.

• Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators’ general duties. Finance and Resources
• Provide cross cover for colleagues as required. Policy and Service Development
Secondments



Applicants from within the NHS willbe offered on a secondment basis only, agreementshouldbeobtainedfromtheiremployerpriortosubmittingtheapplication.


This advert closes on Monday 25 Nov 2024