Total 167 Senior Executive level Customer Service job vacancies in Brighton, East Sussex, BN1 3XP

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Claydon House, 8 Wallands Crescent, Lewes, East Sussex BN7 2QT
• 49 beds - providing dementia and residential care
• Rated 9.8 out of 10 on Carehome.co.uk
• CQC Rating - Good

About the role

• Senior Care Assistant
• Full time - 36 or 48 hours per week - days & nights
• £12.40 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We are looking for a compassionate Senior Care Assistant to support both residents and staff in their everyday lives. If you are someone who enjoys taking a leadership role and encouraging development and growth within your team, a senior care assistant position at Aria Care is the role for you.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

SENIOR ACHIEVEMENT SUPPORT ASSISTANT
HIGHLANDS PRIMARY SCHOOLGrade & Scale point: 6, Scp -14-19
Salary: £28,624 - £31,067 FTE, £24,697 - £26,805 Actual, £14.84 -£16.11/hr
Hours of work: 37 hours per week, 8.00 – 4.00pm (+ 45 mins for phase meeting)
Contract: Permanent, Term-time + 5 training days (195 days/year)
Start date: 6 January 2024We are looking for a talented, enthusiastic and dedicated Senior Achievement Support Assistant to join our fabulous team at Highlands. The post will involve the successful candidate working across the school, delivering quality intervention, providing social and emotional support and encouraging children to develop as independent learners. There may be times when the successful candidate, working under the instruction of teachers, must supervise larger groups/classes or deliver bespoke lessons to a group of children who have special educational needsYou must hold relevant level 3 qualifications and have experience of working with children with special educational needs.
JOB REQUIREMENTS: • Supervises and provides particular support for individuals and groups of pupils, including e.g. those with SEN, disabilities, personal needs, EAL ensuring their safety and access to learning activities • Contributes to planning and evaluation of learning and assists in the recording of pupils’ progress • Sets challenging and demanding expectations and promotes self-esteem and independence • Assist with the development and implementation of Individual Education/ Behaviour Plans and Personal Care programmes • Promotes good pupil behaviour, dealing promptly with conflict and incidents in line with School procedures and encourage pupils to take responsibility for their own behaviour • Provide support via coaching and mentoring and modelling an enthusiasm for improving personal performance
THE SUCCESSFUL CANDIDATE WILL HAVE: • GCSE English and Maths Grade A-C (or equivalent) • NVQ Level 3 Teaching Assistant / NNEB L3 qualification • Understanding of National Curriculum, EYFS Guidance and other codes of practice e.g., SEN, Equalities, Safeguarding • Ability to work independently with groups of pupils or individuals • Delivered intervention with positive measurable impact • Understanding of child development and how children learn
HOW TO APPLY: Please download our Application Form and save it to your desktop. Once complete, please upload to ETeach via the 'Upload application' button and submit via the 'Submit Application' button. You may also attach a cover letter/supporting statement. Once you have clicked on 'Submit Application', your application document(s) will be sent directly to the school. All candidates are advised to refer to the job description and person specification before making an application. Early application is encouraged. We will review applications throughout the advertising period and therefore reserve the right to close the advert early should sufficient applications be received. Closing date for completed applications: 8am, Friday 22 November 2024
Interviews: w/c 25 November 2024If you have any queries regarding the role or application process, please contact Kirsty Whiteley, Office Manager, via the school office.As part of Humber Education Trust's recruitment processes, in accordance with statutory KCSIE guidance, an online search will be carried out on all shortlisted candidates. Those shortlisted for interview will also be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children.
CONDITIONAL OFFER: Any offer of employment to this post will be subject to receipt of a satisfactory enhanced disclosure from the Disclosure Barring Service, Children’s Barred List Check, Section 128 check where applicable, identity checks, medical clearance, proof of qualifications, satisfactory references and eligibility to work in the UK checks.
SAFEGUARDING STATEMENT: Humber Education Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

HCAT Thoresby Primary School
(Required from January 2025)
• 1 x Senior Achievement Support Assistant (Grade 6)
• 32.5 hours per week term time only plus 5 training days, full time equivalent £21,693 to £23,545 actual salary
• Permanent
An opportunity has arisen for dedicated and enthusiastic staff as a Senior ASA.
Thoresby Primary School is a community school with a range of pupils from 3-11 years of age. We strive to create a happy, welcoming, caring and safe environment where expectations are high and where learners are encouraged, challenged and supported to be the best they can be.
The successful candidate will -
• Work under the instruction and guidance of teaching staff within and outside the classroom
• Provide effective support as required
• Support the academic, social and emotional development of individuals and groups of pupils understanding clearly how they learn
• Provide effective support to maximise the attainment and accelerate the progress of individuals and groups of pupils
• Experience of working in a school
• Motivate and engage children so they are excited and enthused about their journey
• Have effective communication skills when liaising with staff
• Have the passion and drive to develop their professional career and gain relevant experience and training were appropriate
• Use their initiative, be flexible and ensure children are safe and happy
• Cover PPA as required
As a member of the Hull Collaborative Trust we offer -
• An opportunity to be part of a collaborative trust and work alongside a range of outstanding teachers and professionals
• The opportunity to work alongside staff who are passionate to ensure that every child becomes the best they can be
• Bespoke quality professional development
• Outstanding working environments and high quality resources
• Committed and experienced governance
CLOSING DATE FOR APPLICATIONS: Thursday 28th November, at 12.00pm (noon), and interviews Monday 2nd December 2024.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

-Sponsorship/Switch is NOT AVAILABLE

-Must have minimum 1 year Team leader experience in the care sector



Full time day shifts including every other weekend

Weekly shift hours are -37.5 weekly

Day shifts - 8am-8pm

Some half shifts are included





At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Team Leader who believe in our vision to ensure that every person we support leads a happy, purposeful life.



What you will be doing:


Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals.
Ensure good team working.
Motivate, support and mentor the staff when needed.
Organising staff allocations and breaks
Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.


What we would like you to have to be able to do it:


Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Successfully completed NVQ Level 3 in Adult Social Care (or equivalent)
Achieves all Health & Safety standards


What we will provide if you join our fabulous team:


Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagesteam – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)




If you feel you would be a suitable candidate for the Team Leader position, please feel free to apply and one of our dedicated Recruitment team members will be in touch.

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Support Worker role is subject to an enhanced DBS check.

Hours to be worked in accordance with a roster including evenings and weekends

South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire.

The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire.

In partnership with community planning partners, voluntary and independent provider organisations, we offer a range of services designed to enable, support, improve and protect the health and social care of people using our services.

The successful applicant will have experience in caring for older people within a residential setting. You will be responsible for managing and developing staff in accordance with all Council policy and procedures including performance appraisal, maximising attendance, supervision, induction etc.

You will ensure that residents needs are recorded in their personal plans and a risk assessment is completed. You will work in partnership with appropriate agencies and other Council departments and Resources on behalf of service users and contribute to a number of client focused meetings.

You will have a responsibility for the administration of prescribed medication to service users, produce and present reports for reviews and ensure staff operate financial systems within the required procedures.

The successful candidates must have SVQ Level 3 or HNC and working towards 2 units of SVQ Level 4.

Hours: 19 per week

Vacancy: Permanent

Salary: £21,299.19 - £21,764.80

View the Senior Social Care Worker job profile

When completing the application process please ensure that you cover the following areas:

• Please study the Job Profile and provide examples of your work, or other activities which demonstrate your ability or aptitude to undertake the duties of the post, please include any other information that you feel is relevant to your application e.g. personal qualities, achievements at work, non-work related or voluntary work experience.
• This role involves working as part of a team. Please provide detail of a time when you worked as part of a team to complete a task. Explain what role you played?
• South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.
• Please provide evidence of how you would focus on the daily requirements of meeting service users/staff needs against a backdrop of compelling demands.

Please Apply online - All correspondence will be via your email address.

Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

This post is considered Regulated Work with adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

Proud member of the Disability Confident employer scheme

JOB SUMMARY

Responsible for preparing and managing sales quotations, compiling sales reports, assisting in customer inquiries, and maintaining sales & customer databased. This position will play a vital role in ensuring that the events are executed smoothly and efficiently, providing crucial on-site support when needed.

What you'll be doing

• Prepare, manage and facilitate sales quotations in alignment with client requirements
• Compile, manage and maintain relevant sales documentation, ensuring accuracy and completeness at all stages of the sales process
• Maintain and oversee all sales billing, ensuring timely and accurate invoicing for clients.
• Prepare and facilitate comprehensive sales reports to assist in sales tracking, monitoring and follow-up
• Utilize sales reports to identify trends and opportunities for improvement within the sales processes.
• Actively assist and attend to customer inquiries, providing timely and helpful responses to generate and nature sales leads
• Proactively manage, update and maintain the sales and customer database to ensure all records are current and comprehensive
• Maintain an up-to-date overview of project budgets, ensuring expenses are tracked and recording all billing information
• Coordinate with different departments to ensure seamless communication regarding budget constraints and allocations.
• Perform general office administrative duties, including but not limited to filing and data entry.
• Support event planning and execution through effective space management, logistics coordination and other related tasks
• Provide on-site support during events, ensuring all aspects are in place and functioning as planned
• Set-up for event registration & management and support on-site registration
• Communicate effectively with clients, vendors and other stakeholders to resolve any issues that arise during events

What we're looking for

• Diploma in Business Administration, Event Management, Sales, Marketing or a related field or equivalent experience preferred
• Experience in a sales support or event coordination role is highly desirable
• Strong organization and multitasking skills, with an ability to prioritize and meet timelines
• Excellent communications skills, both verbal and written, with a strong emphasis on customer service
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong attention to detail and a proactive approach to problem-solving
• Ability to work independently as well as collaboratively within a team environment
• Flexibility to work on weekends or irregular hours, as necessary, especially during event daysResponsible for overseeing and managing all aspects of event operations to ensure the successful execution of our clients’ events with their marketing and communications objectives being met

ABOUT THE ROLEAs a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life. On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the person-centred care planning process for each resident and record observations on things like temperature and blood pressure amongst a range of other important tasks. The role of Regional Care Assistant is very varied and also involves providing support and companionship. It's vital for us that every resident enjoys meaningful one-to-one time with our carers, every single shift. ABOUT YOUA background in care is important for the role of Regional Senior Care Assistant, and you'll need a good understanding of elderly care. A Level 2 NVQ in Health & Social Care is essential with a view to complete an NVQ 3, a good understanding of the wider healthcare industry is required. Ideally, you'll also have a C or above in GCSE English and Maths. Dedicated and compassionate, your passion for people means you'll go above and beyond to support the wellbeing of residents. Because you'll be travelling across the area, you'll either need your own car or ready access to one. We'll cover your mileage when you travel over five miles from your main home, and if you're on duty at the time of an inspection and we achieve a Good' rating, you'll qualify for a bonus. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your care experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0854

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Senior Procurement Systems Analyst

Location: West Sussex

Contract: Temporary (5 month initial)

Rate: £400 Per Day Umbrella (PAYE Inc. £352.07, PAYE Exc. £314.15)

Start date: ASAP

*Hybrid Working - 1 day a week in office*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a local authority in the West Sussex area for a Senior Procurement Systems Analyst. This key role involves developing and executing a system strategy for the Oracle Fusion ERP implementation while overseeing the Atamis procurement system configuration to meet regulatory requirements. The successful candidate will manage end-to-end procurement functions, support system compliance, and ensure effective adoption of new tools through tailored user training. Additionally, the Analyst will lead the Business Processes and Systems Working Group, acting as a liaison for stakeholders to facilitate digital transformation within procurement. This position offers a unique opportunity to drive efficiency and ensure compliance in a regulated public sector environment.

Main responsibilities

• Develop and implement a comprehensive system strategy to support the Oracle Fusion ERP system, focusing on procurement processes across the council, including NHS England's Provider Selection Regime and Procurement Reforms to PCR 2015.
• Take lead accountability for configuring and supporting Atamis procurement systems, ensuring all functions meet council requirements.
• Support end-to-end procurement processes in line with UK procurement practices, addressing system diagnostics, solutions, and enhancements to maximize user capabilities.
• Develop and deliver user training, create training materials, and communicate system updates, release notes, and compliance requirements to ensure successful system adoption and compliance.
• Manage and lead the Business Processes and Systems Working Group, oversee user licensing and profiles, and provide essential support for procurement systems, including a dedicated helpdesk for user queries.

Candidate Requirements

• Demonstrated knowledge and experience in procurement IT systems, including design, development, configuration, analysis, and reporting, especially within a regulated, public sector environment.
• Strong ability to engage and influence stakeholders at multiple levels, both internally and externally, ensuring digital and compliance outcomes align with organisational goals.
• Ability to conduct in-depth analysis of current systems, identify gaps, and recommend improvements for procurement processes and compliance support.
• Degree in a relevant field (business, IT, or mathematics) with certification or willingness to pursue certification in Procurement Reforms or the GCC Contract Management Programme. Progress toward MCIPS is desirable.
• Practical experience with UK procurement practices, including knowledge of CLM systems, Source to Contract, Purchase to Pay processes, and familiarity with Crown Commercial Services and other Local Authority frameworks.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.