Total 68 Senior Executive level Customer Service job vacancies in Essex, Eastern England

We’re recruiting a Senior Accommodation Support Officer to provide support to our established team as they assist our participants with their housing needs through effective interventions.



Our team of Accommodation Support Officers work with a caseload of adult males within the criminal justice system, in either a custodial or community setting. As a senior, you’ll be on hand to provide advice and guidance to the team where needed, and we’ll ask you to take care of a small amount of our more complex cases.



We’ll need your excellent interpersonal skills to build and maintain effective relationships with referral agencies and stakeholders. You’ll also be responsible for developing high-quality practice among the team through observing and auditing practice, and then providing coaching and mentoring workshops to enable them to develop.



Our successful candidate will ideally already have knowledge of housing and homelessness legislation or experience working within the criminal justice sector.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits


Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.


Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Hybrid working, managing cases across Merseyside Prisons Travel around local area when required to attend meetings and participant appointments.
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 29 November 2024

Key Responsibilities
Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
Provide specialist housing advice and guidance to participants and employees
Provide workshops to all members of the team to develop their standards of practice
Build and maintain effective working relationships with all stakeholders
Manage a small number of complex cases

Skills and Experience
Experience and knowledge of housing legislation and options
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Experience or knowledge of the work of the Criminal Justice System
Good organisation skills and ability to meet deadlines

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

AMHP Senior Social Worker

Permanent, Full Time

£45,217 to £54,395 per annum

Location: Affiliated with North/Mid AMHP Hub and Essex wide as required.

This role involves working a condensed week (37 hours per week across 4 weekdays). The successful postholder will be expected to be office based from either the Colchester or Basildon office.

Exciting opportunities have arisen to join Essex County Council's (ECC) fast paced, dynamic and supportive dedicated Approved Mental Health Service (AMHP) Service.

Operating within ECC as a hub and spoke model, the AMHP Service is transforming, and posts have become available as we expand the core aspect of the daytime service. The transformation of the service is from one centralised AMHP 'hub' to two.

The Service takes referral 9-5 Monday to Friday and is supported by the Essex Emergency Duty Service outside of these times.

The Role

The Approved Mental Health Professional Service has a unique position in ensuring compliance with the statutory functions imposed upon the Local Authority by the Mental Health Act. The service will be responsible for delivering the AMHP rota. The service will undertake statutory assessments, triaging initial enquiries in line with statutory duties.

As a Senior Social Worker you will be passionate and experienced in demonstrating expert and effective practice in complex situations often in pressurised environments. You will be able to manage workloads and support colleagues with complex cases, with an ability to mitigate high levels of risk. You will work collaboratively with statutory and non-statutory/voluntary agencies ensuring a joined-up approach.

You will have significant experience of social work, modelling good practice, triaging mental health act referrals, prioritising responses, giving direction to others and providing expert advice and guidance.

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Senior Practitioner Family Support and Protection

Permanent, Full Time

£45,217 to £54,395 per annum

Location: Chelmsford

Working Style: Fixed-base worker

Closing Date:

Please note this role is working through the operational area in the community or from the office base County Hall, Chelmsford approximately 2-3 days per week.

The Role

Essex County Council understand how important flexibility and wellbeing is for our colleagues working across children's Social Care and that we need to think differently. We have therefore developed a nine-day working fortnight for full time frontline Social Workers within Children's services. If you would like more information on this, please follow this link .

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us. Not only have we been named Outstanding by Ofsted, we are delighted and at the same time humbled to have been crowned Social Work Employer of the Year for the second time in the last three years!

Family Support & Protection (FS&P)

Family Support and Protection work with families that have long-term complex issues. We're talking about where there's a need for more than three months' intervention, and where children are subject to child protection or child-in-need plans, or where children can no longer live at home and care proceedings need to be initiated.

The Opportunity

Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and compassion; promoting development and wellbeing of children, young people and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers and enable children and young people to look forward to a brighter future.

The Senior Practitioner manages a complex caseload and provides expert supervision and coaching for colleagues, to achieve positive change for children, young people and families. The role deputises for the Team Manager, leading the team and management of duty services.

The role requires an experienced social work practitioner, able to manage higher levels of risk, mentor and advise staff, manage performance and deliver improvements. Building strong working relationships with key partners and stakeholders is essential.

Accountabilities

• Responsible for providing a source of expert advice and professional supervision for social workers and contributing to the development of practice standards.
• Accountable for assessment of complex social care needs and development of support for vulnerable people, children and families.
• Accountable for working within the statutory legal framework, policy and guidance and determining when the threshold for statutory intervention has been reached.
• Responsible for managing a complex caseload, maintaining accurate and timely data, reports and presentations as required.
• Participates in a range of case conferences, court attendance, meetings and statutory reviews, pro-actively taking the lead when a social care perspective is required.
• Accountable for conducting assessments and plan responses to safeguard and promote a child's welfare including appropriate intervention as determined by need.
• Builds strong effective working relationships across the Council, with partners and members of voluntary agencies to help people get the best start in life and age well.
• Delivers a high level of expertise in particular areas of practice and leads on those areas, contributing to the development.
• Specific individual and shared targets and objectives are defined annually within the performance management framework

The Experience You Will Bring

• A recognised social work qualification i.e. Diploma, degree or Masters in social work, CQSW, CSS or equivalent, with current Social Work England (SWE) registration.
• Evidence of continuing professional development, aligned to any relevant Professional Competency/Capability frameworks or Knowledge and Skills Statements.
• Significant experience of social work, demonstrating a comprehensive and up to date understanding of all relevant legislation, regulation and guidance.
• Experience of mentoring both Social Work students and newly qualified and experienced Social Work staff, being a subject matter expert in professional social work practice.
• Experience of chairing meetings involving clients, family members and/or carers and other multi-agency professionals.
• Developing strong relationships with partners, other agencies and the local community to achieve joint objectives and offer a supportive framework for children, young people and families.
• In depth understanding of delivery of value for money interventions balanced against need.
• Proven track record of clear decision making in order to highlight and limit the potential risks associated with intervention.

To read more about us please visit: https://www.workingforessex.com/role/children-families

Please take a look at our 'No Magic' Children & Families video here

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here .

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

Follow us on Facebook,Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

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Job title: Executive Assistant
Location: Braintree CM77 (2 days in the Office)
Start Date: ASAP
Contract Type: 4-6 weeks temporary
Weekly Hours: 35 hours per week

Job Purpose

The Executive Assistant role is a 4-6 week temporary position focused on providing high-level administrative and secretarial support to senior management. This includes managing executive schedules, preparing important documents, organising meetings, and handling confidential information with discretion. The position requires someone who can work efficiently under pressure, ensure smooth daily operations, and support decision-making processes through effective communication and coordination

Job Role :

• Supporting the executive team to ensure company goals and objectives are met and operations run smoothly.
• Providing administrative and secretarial support to the Executive Management Team.
• Preparing and managing documents, reports, and meeting minutes confidentially and efficiently.
• Managing executives' diaries, scheduling meetings, and ensuring all necessary documentation is available for those meetings.
• Organising meetings, taking minutes, and distributing papers.
• Conducting research and collating information for meetings and decision-making processes.
• Maintaining professional relationships with colleagues, board members, and stakeholders.
• Keeping up-to-date with relevant legislation and best practices.
• Participating in learning and development activities.
• Seeking value for money in all duties and ensuring proper support across the organisation.

Candidate Requirements

• Proven experience as an Executive Assistant reporting directly to senior management.
• Secretarial experience including minute-taking and diary management.
• Experience producing complex reports and presentations for executive teams, boards, or committees.
• Teamwork experience, especially in supporting senior managers with high-level tasks.
• Advanced proficiency in Microsoft Office and the ability to learn firm-specific software.
• Strong organisational and time management skills, with the ability to work efficiently under pressure.
• Ability to handle sensitive and confidential information with tact and diplomacy.
• Strong interpersonal, communication, and customer service skills.
• Ability to manage multiple tasks and maintain a high standard of work, with attention to detail.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Senior Care Assistant - required for our new luxury care home ‘The Moat House' located in Great Easton near Great Dunmow, Essex, Part of the Country Court Family.
Hours: 44 Hours per week, working weekends on rota (Shift Times 07:45 - 20:00)
JOINING THE COUNTRY COURT FAMILYWe’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUWe want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents. You’ll be genuinely valued and empowered as an integral part of our team.

Experience as a Senior Care Assistant & leading a team.
Have a friendly & caring attitude.
Experience of administrating medication
Able to engage well with the residents and their families.
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant Role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Salary: £42,917 - £49,133 per annum
Grade: F
Permanent Contact
37 Hours per Week
Thurrock Council are looking to recruit a Senior Practitioner Social Worker to join Adult Social Care Services on a full-time permanent basis.
The successful applicant will join a Community Led support (CLS) team that is committed to connecting individuals with their communities and delivering high quality services for residents.
As part of a CLS team you will be working in a way that is responsive and proportionate; working with people to achieve their outcomes using their strengths and their community creatively, linking people with their communities focusing on what matters rather than what's the matter.
The team is about responsive social care support that creates opportunity for vulnerable people to come together with their community and create positive opportunities and outcomes, while providing support that is committed to safeguarding the most vulnerable.
Essential Criteria -
- Social Work Degree.
- Social Work England Registration.
- 2-years qualified.
- Successful completion of a post graduate qualification award through a recognised CPD route.
In return, we will offer -
- Generous annual leave entitlement - 25 days rising to 30 after 5 years' service
- Flexible working to enable work-life balance
- Reflective supervision and management support
- Excellent training opportunities and an established CPD programme
A Disclosure and Barring Service (DBS) check at an enhanced plus adults barred list level is required for this role - at no extra cost.
Closing Date:
Redeployment Only: 3rd October 2024
Internal and External Applications: 20th October 2024

To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)

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Business Support Officer - Executive Services
Location:  Tamworth, NSW
THE OPPORTUNITY

Business Support for Governance & Executive Services
Providing administrative support to Councillors
Excellent career progressions and development opportunities

COULD THIS BE YOU?
Are you looking for a new challenge in your administration career? Do you have experience in providing administrative support?  This could be the opportunity you have been looking for!
Council are seeking an organised individual to join our Governance & Executive Services team.  You will have the ability to work autonomously and have experience in administration.
The Business Support Officer ? Executive Services is responsible for:
Providing a comprehensive range of administrative services to the organisation including:

Preparing a broad range of documentation for the team
Developing and implementing processes to maintain accurate records
Entering data into online and offline

... Click here to view more detail / apply for Business Support Officer ? Executive Services

Job Title: Senior Azure Technical Consultant Salary
£45k - £60k Must Haves

• Bachelor's degree in Computer Science & Information Technology or a related field
• Proven experience in an Infrastructure IT or technology consulting role
• Proven proficiency in Microsoft 365 and Azure cloud services
• Experience with VMware vSphere and other virtualisation technologies
• Strong problem-solving, analytical, and communication skills
• Ability to explain complex technical concepts to non-technical stakeholders
• Experience in pre-sales activities and client-facing roles

Hybrid Working

Required to come into the office 1-2 times per week

Job Description
We are working with our client, an established MSP, who is seeking a Senior Microsoft Azure Technical Consultant to join their growing team. In this role, you will be responsible for advising clients on transforming their organisations through modern technology solutions. You will work closely with both technical and non-technical stakeholders to understand business needs, design and implement tailored technology solutions, and provide ongoing support and optimisation. Key Responsibilities

• Pre-Sales Support:
  • Conduct technical discovery sessions with potential clients to understand their infrastructure and technology requirements
  • Prepare and deliver technical presentations and demonstrations of proposed solutions
  • Contribute to the development of proposals and solution designs
  • Provide technical expertise during client meetings and calls
  • Assist in estimating project scope, timelines, and resource requirements
• Infrastructure Assessment and Design:
  • Evaluate clients' existing IT infrastructure and cloud services
  • Analyse data and diagnose issues to identify weaknesses, inefficiencies, and risks
  • Design hybrid cloud, virtualisation, and other infrastructure solutions to meet client needs
• Implementation and Delivery:
  • Collaborate with relevant teams to plan and execute infrastructure projects
  • Contribute to the implementation and configuration of solutions such as Microsoft 365, Azure, and VMware
  • Provide technical guidance and support during the rollout of new technologies
• Ongoing Support and Optimisation:
  • Provide 2nd and 3rd line technical support for complex infrastructure issues
  • Maintain and optimise storage, backup, and disaster recovery solutions
  • Conduct regular system health checks and performance audits
  • Update documentation and procedures as needed

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in an Infrastructure IT or technology consulting role
• Proficiency in Microsoft 365 and Azure cloud services
• Experience with VMware vSphere and other virtualisation technologies
• Strong problem-solving, analytical, and communication skills
• Ability to explain complex technical concepts to non-technical stakeholders
• Experience in pre-sales activities and client-facing roles

Contact Us
To apply or for more information, please contact Lewis Ashcroft at Service Care Solutions:

Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962

Senior Administrator

Service care Solution are currently recruiting for a Senior Administrator in Thurrock.

The Senior Administrator will provide a consistent and professional Administration service to Thurrock Council's Multi Agency Safeguarding Hub

Pay rate - £12.02 per hour / £14.68 ltd (umbrella)

Main Responsibilities

As a Senior Administrator, you will be responsible for:

• To work with colleagues to achieve service plan objectives/targets.
• To participate in Employee Development Scheme/Appraisals and contribute to the identification of your own and team development needs
• To actively promote the Council's Equal Opportunity Policy and Diversity Strategy and observe the standard of conduct which prevents discrimination taking place.
• To ensure full compliance with the Health and Safety at Work Act 1974 etc., the Council's Health and Safety Policy and all locally agreed safe methods of work.

Requirements:

• Enhanced DBS
• Experience in a similar role

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Senior Administrator role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.

Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work-life balance. As a Unitary Authority, we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend Council is looking to appoint a permanent, full-time Senior Social Worker to join the Ageing Well West Team (65+).

Within this post, you will manage a caseload of complex and difficult cases involving assessment, planning, implementation and evaluation of appropriate action to ensure resources are utilised effectively to safeguard and promote the welfare of Service Users. Provide a high quality resource of professional social work knowledge and expertise to the team, including supervision, meetings, assisted fieldwork, case audits and reviews. Ensuring team members carry out their core tasks to a high standard and deputise in the absence of the Service Manager.

Hybrid working is available, but you are required to be on site a minimum of 3 days a week.

You also need to have use of a car to ensure that you are able to travel around the city with ease.

What you'll need to succeed

To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.

You must have post 3 years+ experience as a social worker within the adult community sector. You need to have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

Southend City Council's Adult Prevention Team have a fantastic opportunity currently for a full-time, permanent adult experienced Senior Social Worker.

There has never been a better time to join their team and participate in growing the service to be innovative, creative and providing high quality support to people when they need it most.

The main aim of the team is to use a strength-based approach to enable people to live safely in the community, maximising their abilities to care for themselves and to support carers to continue in their caring role as long as they are able to. The team work creatively with people and their carers to empower them and identify individual and community based assets.

The successful candidate will support the Team Manager in providing expert leadership and professional guidance to a team of Social Workers and Social Care Assessors. As well as taking a professional lead when required for Care Act (2014) Assessments and statutory reviews, Deprivation of Liberty Safeguards safeguarding enquiries and Mental Capacity Act (2005) assessment /chairing 'best interest' meetings.

Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week.

What you'll need to succeed

To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.

You must have post 3 years+ experience as a social worker within the adult community sector. You need to have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.

If you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

We are looking for an organised, dynamic and highly motivated individual to join the team as Senior Support Worker in our Warrington Supported Living Service in Cheshire. The service is comprised of six flats, and supports individuals who have a learning disability and/or autism. The people we support may also have additional support needs such as behaviours that challenge, mental health needs and complex needs. We offer an empowering model of support which enables people to lead fulfilling and happy lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.

As Senior Support Worker, you will have the opportunity to support individuals with the wide range of activities that they enjoy, including going to discos, swimming and going to the cinema. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.
Senior Support Worker Duties:
- To ensure that all of our service users receive high quality, individualised, person-centered support
- To provide mentorship; support; guidance for the staff team working within the service
- To develop warm and trusting relationships with clients and to encourage them to express their needs, views and concerns
- Support the management of service delivery, effectively meeting the needs of the clients
- You will be required to work in a flexible manner which may include working evenings, weekends, waking nights and sleep in’s
At least two years’ experience of providing care and support to people with learning disabilities and other needs is essential for this role, as is a passion to provide excellent managerial support to a friendly staff team in Winwick, Warrington!

Vacancy Reference Number: 72695
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Senior Support Worker Clacton on sea- £12.47 ph

Typical Shifts are:Various based on needs of the PWS

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service Clacton . This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Beadlow Motors Ltd, a rapidly growing automobile dealership in the UK, is actively seeking a dynamic and customer-focused Customer Service Executive to join our vibrant team. Renowned for our expansive and premium selection of pre-owned vehicles, we pride ourselves on providing our customers with unbeatable prices and exceptional customer service, setting us apart in the market.

Main duties include:
• Manage inbound calls, emails, and face-to-face inquiries, providing detailed information about Beadlow Motors products and services.
• Schedule and confirm appointments for sales or service.
• Address and resolve customer complaints or issues promptly, ensuring customer satisfaction.
• Provide support to the sales team by understanding customer requirements and providing relevant information.
• Engage with customers post-purchase to ensure their satisfaction with their vehicle and services received.
• Maintain a comprehensive customer database, documenting all customer interactions, transactions, feedback, and complaints.

Skills and Education:
• Proven experience in a customer service role, preferably in the automotive industry.
• Ability to remain professional and courteous with customers at all times.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM systems and office software.
• Ability to work well in a team and to handle multiple tasks simultaneously.
• Knowledge of Beadlow Motors' products and services is a plus.